Home Internet for Remote Indigenous Communities Part two - - - PowerPoint PPT Presentation

home internet for remote indigenous communities
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Home Internet for Remote Indigenous Communities Part two - - - PowerPoint PPT Presentation

Home Internet for Remote Indigenous Communities Part two - implementation Project context Implementation of facilities is the second of three project phases (baseline study, implementation, longitudinal research) Location: 3 remote


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SLIDE 1

Home Internet for Remote Indigenous Communities

Part two - implementation

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SLIDE 2
  • Implementation of facilities is the second of three project phases

(baseline study, implementation, longitudinal research)

  • Location: 3 remote central Australian outstation communities
  • Layout: each outstation consists of 6-12 houses, often widely spaced
  • Facilities and ongoing support offered to all households
  • ABA the major funder for implementation phase

Project context

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SLIDE 3

Configuration

  • HYBRID of individual household PCs, and shared Internet access
  • Satellite Internet services (ABG / ipstar)

– 17GB per month; up to 4/2Mbps; shaped

  • Point to point WiFi between houses to avoid trenching & cabling

thus reducing install time and cost

  • Windows PCs and printers in workgroups (4, 5,11 = 20 in total)
  • Tables and lockable covers
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SLIDE 4

SERVICE PROVIDER ENVIRONMENT CUSTOMER

  • Universal service
  • fferings
  • Unambiguous

performance commitments

  • Clear publicity
  • Sales and service

suppliers near the customer

  • Benign climate
  • Continuous power

supply

  • Physical security for

equipment

  • Institutions /

coordinating persons

  • Awareness of service
  • ptions
  • Disposable income
  • Comprehends

supplier language

  • Culture of equipment

care

  • Contactability
  • Stable / individual
  • wnership

Typical Assumptions about ICT access

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SLIDE 5

Challenges

  • Mobility – constant travel to/from nearest town
  • Communications - Single phone in each community
  • No institutions / coordination points for decision making in small

communities

  • Physical environment (mice, dust, food, kids, heat)
  • Power supply – some have pre-paid meters with tokens, others

have daily quotas on RE system (power can cut off randomly) => issue with maintaining continuity

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SLIDE 6

Early experience

  • High take-up, with preference for desktops over laptops
  • High volume of Internet use
  • YouTube, Web surfing, online purchasing, music, Google Earth,

email, photo printing – particularly, but not only, young people

  • Online services: Centrelink, banking
  • ‘Facilitating’ with external contacts (accountant, Land Council,

regional arts coordinator, boarding school)

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SLIDE 7