History 2006 2012 Founded in the UK - now in over Launched in the - - PowerPoint PPT Presentation

2006

Founded in the UK - now in over 
 50% of UK Public Libraries

2012

Launched in the US - now in over 
 200 library locations

2016

In over 1,000 libraries locations worldwide

History

We are a library company, passionate 
 about user experience. Development and enhancements are 
 guided by our user community.

SOME OF OUR AMAZING CUSTOMERS

What do you do?

Communico is an integrated, suite of cloud based applications which has been built from the ground up to enable Libraries to better communicate to their patrons.

8 integrated applications, 1 great platform

COMING SOON COMING SOON

Broadcast Attend Reserve Mobile Roam Discover Read on Sites

We are a library company 
 Development and enhancements are guided by our user community.

The whole platform is designed so that any user can start creating content straight out of the box.

10

Control Panel

The Communico Cloud has a single, unified control panel where you manage and maintain all your applications and modules.

Branches

This is where all of the data for your branches is stored: locations, contact numbers, opening hours, GPS coordinates,

• etc. The individual applications then pull from

this data as it is required. Update once and it updates across the whole platform.

Themes

Themes makes it quick and easy for you to build content by storing all of your color palettes, fonts, headers and footers in one

• place. Just select the theme you want to use

and start typing.

Users

Communico has been designed so that you can give users tiered access levels, from a single widget to the whole platform. Within the Users module you define your custom user categories and then apply.

12

Communico Connect

Communico Connect talks to all of the external data sources you may want to feed into Communico, in addition to the data stored within our central repository. Data can be fed into Communico from third party providers via APIs, XML & RSS and Communico Connect has built-in drivers for the major social media platforms.

A Responsive CMS

• Customers and staff expect and

deserve a great browsing experience regardless of the device they use.

• Sites allows you to build beautiful

responsive websites without a single line of code

• …email landing pages, kiosk sites,

reference guides, blogs and intranets.

Sites

• Easy creation of content - libraries

don't have 100’s of programmers.

• Multiple themes, just select the theme

for your page and start typing

• Communico Connect is fully integrated

within sites. Keep patrons on your website and domain.

• All of Communico’s Widgets are

available for you to use on the pages you create in Sites.

A Responsive CMS

Sites

• Drag and drop, libraries don’t have

100s of programmers, Sites allows libraries to build beautiful, responsive websites without a line of code.

Sites

Easy to use

• The Themes module stores all of your

branding information such as color palettes, fonts and custom CSS making it quick and easy for you to build your content. Just select a theme to use on your page and start typing.

Sites

Multiple themes

Sites also includes our widget builder, so if you have just rebuilt your website or prefer another CMS but would like to dynamically feature Communico data on your existing pages, that’s ok - just build a widget and embed it on your site. Location Aware Export to other websites &platforms

Sites

Widget builder

Multiple widgets

Events, social media, recommended reads, slideshows, plus many more…

Sites

Intelligent, Flexible Widgets

Display your content from a single widget across the platform

Sites Mobile Attend

Broadcast

Sites

Broadcast

Broadcast

Broadcast is our digital signage application built just for libraries. It allows you to turn any device into a digital sign.

Broadcast lets you use any device to power your digital signage

Broadcast

Broadcast hierarchy

Channels (contain shows) Shows (made up of scenes) Scenes (made up of layers) Layers

Text Widget Image Shape

Broadcast

Broadcast

• Anyone can create shows

from the intuitive drag and drop interface.

Easy to create

Broadcast

• Adjust your Shows as

your demographic changes during the day.

Scheduling

Broadcast

Feature data within your shows from other 3rd party vendors

Communico Connect

Make use of your public access PCs

Broadcast

You have more digital signs than you think and the shows you build for Public Access PCs can also interact with your patrons.

Broadcast

Make use of your public access PCs

Search & Discovery

• Promote library

resources to patrons as they search the web with Google

Broadcast

• Build branded native mobile apps for your

library patrons

• Create and maintain in real time from

within the Control Panel

App Builder

Mobile

• Full ILS integration inc

e-books & e-audio

• Branch locator
• Recommended reads
• Events
• e-Library card
• Scan an ISBN

barcode

App Builder

• News
• Check my account
• Social media
• Virtual library
• Tablet version

Mobile

• Patrons can check their accounts,

view holds and renew items from within the app.

Check my account

Mobile

• Find the nearest branch, check
• pening hours and telephone

numbers.

Branch locator

Mobile

• Search the catalog and reserve

books or check out ebooks from the app.

Search the catalog

Mobile

• eBooks and Audiobooks appear on

your bookshelf shortly after checking them out.

One click checkout

Mobile

• You can read and listen to your

eBooks and Audiobooks straightaway.

Ready to read

Mobile

• Allows you to promote the latest

material for patrons to read, watch or listen.

Library recommends

Mobile

• Patrons will always have their library

card to hand with our scannable e- library card.

e-Library card

Mobile

• Patrons can quickly scan a barcode

to determine if your library has an item.

Scan a barcode

Mobile

• Latest library news headlines and

featured events linked to your news and events pages.

News & events

Mobile

• Share the latest news from your

library through the app's news and social media channels.

Social media

Mobile

Attend - Easy, Elegant, Engaging

• Own domain/website
• Full integration with room booking & patron app
• Automatic wait list handling inc postponement &

cancellations

• Register by library card or Social media
• Single event pages
• Mediate content - up to 6 level approval process
• Search Tags
• Full custom report manager
• Export data
• Featured event function
• Build widgets and export to other websites

Attend

Attend

• Create and manage programs

and events from anywhere.

Easy for staff to use

Attend

• Allow branches to create events and then Program Directors

and Marketing Teams to approve or edit before publishing.

Built in approval levels

Attend

Attend seamlessly handles registrations with built-in workflows for wait lists, cancellations and postponements.

Elegant workflows

Attend

Add your event detail to a new form or use a pre-populated template

Simple events forms

Attend

• Use Communico’s built in events

registration to create max numbers and waitlists.

• Third party registration systems

can be used for the external events you manage too.

Registration

Attend

• Custom designed events pages

pull their data from the Communico Cloud.

• Event information and branch

location, directions and opening hours are all included.

• Discoverable by search engines

Event pages

Attend

• Patrons and non-card

holders can register directly from the page

Register

Attend

• Individuals can add family

members or friends to create a group registration.

Multiple registration

Reserve - Manage, Market, Mediate

• Own domain
• Asset lists
• Set up & breakdown times
• Integration with events module & app
• Report builder
• Integration with Broadcast (Tablet App Q2 2016)
• ILS Authentication
• Mediation
• ecommerce 2016
• Static pages

Reserve

Reserve

• Reserve rooms for your events

from your available venues.

• Repeating events can have

different venues.

Book venues

Reserve

• Set up and breakdown times are

easily changed for your event.

Custom times

Reserve

Key features

Reservations

Reserve authenticates with your ILS, allowing patrons to book rooms with their library cards.

Widgets

Smart widgets are available for promoting branch specific information on the web and digital signage.

Own domain

Your content and data is all hosted in the Communico Cloud but you can still use your

• wn domain names.

Reporting

Built-in custom report builders with the ability to export data to other platforms.

Reserve

Key features

Layout Options

Patrons and staff can choose the room layout and equipment they require for their booking.

Approval Process

Mediate bookings made by both staff and patrons with automatic notifications by text and email.

Own domain

Reserve takes its look and feel from the Themes module in the Communico Cloud allowing full custom CSS designs.

e-Commerce

In 2016 we are releasing our e-commerce module to facilitiate charging for rooms and equipment.

Introducing Roam

Roam

Release staff from information 
 and circulation desks

Roam is our staff productivity application for mobile devices and tablets, which is now in Beta. It allows staff to be mobile within the branches, not tied to the circulation and information desks, but still able to assist patrons with their enquiries.

Roam

• Mobile ILS Check items out, return items and renew items.
• Registration Register new patrons and update existing details.
• Digital signage Update shows within branches
• Circulation Scan items to get information such as when they last

circulated or reviews from Good Reads.

• Room booking Check bookings and make reservations.
• Asset reservation Make patron reservations for library assets such

as 3D printers or PCs.

• Events Real-time events and program data on hand wherever you

are.

• Event check in Email specific event data to patrons and capture

attendance details for events.

Roam features

Read on

Create, manage and track reading programs throughout your branches. Summer Reading, Adult reading development and custom program events can all be designed and updated by library staff. And of course it’s fully integrated with events and room booking in Attend and Reserve.

Read on

Coming soon…

Discover

Discover

Coming soon…

With a user interface built for touch-friendly devices, Discover enables a single search for all of your physical and digital content. Once a patron finds what they are looking for, they can read, listen or watch with a single click.