GWRRA MD-DE District GroupWorks Presentation Handout Slide 1 Your - - PDF document

GWRRA MD-DE District GroupWorks Presentation Handout

Page 1 of 34 Slide 1

Greetings GroupWorks Make Me Into Your Leader

Your text here 1

Slide 2

MARYLAND-DELAWARE GROUPWORKS

• No one expects you to walk out of this room an expert in GroupWorks
• You should (by now) have distributed the Introduction to GroupWorks to your Group Members
• Group Leaders are the lynchpin to making this implementation succeed
• Originally, each of the tens of thousands of GWRRA base members in the U.S.A. and Canada were opened a

GroupWorks account

• Not the household members (For example, those with a membership number of “-01”, “-02”, etc.)
• Originally, each of these accounts were given at least two Group memberships, possibly totaling over 100,000
• One in a Chapter Group (or a Riders Group, if unaffiliated with a Chapter)
• One in a District Group
• Perhaps more, depending on a member’s program affiliations
• Originally, most anyone with “Director” in their GWRRA title was given the role of Group Leader

2

• Assistant Chapter Directors were not originally

established as Group Leaders in their respective Chapter Group, but can be given the role of Group Leader by any other Group Leader in their respective Chapter Group

• As of the October 2019 MD-DE District

gathering, this has been strongly recommended by our District

Slide 3

MARYLAND-DELAWARE GROUPWORKS

• Sign on
• Email address
• Permanent Password
• “Remember Me”

3

• As recommended in the GroupWorks Terms of

Use, do not share your GroupWorks password with anyone.

• If you have implemented authentication on

your connected device, you should consider using the “Remember Me” feature on the GroupWorks sign-on page. Authentication on your connected device includes but is not limited to:

• Password
• 4-digit PIN (Personal Identification

Number)

• Fingerprint sensor
• Facial Recognition
• A connected device includes but is not limited

to:

• Desktop Computer
• Laptop Computer
• Notebook Computer

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• Tablet
• Smartphone
• Even an IOT (Internet of Things) device

could possibly be used (This includes such connected devices as a Smart TV

• r a refrigerator with a touch screen)
• If you have not implemented authentication
• n your connected device, be sure that no one

else can typically use it.

• Otherwise, anyone who does use your

connected device can sign on to GroupWorks as “you”.

• If you choose not to use “Remember Me”,

you’ll need to key in your email address and password before each use of GroupWorks.

• Other members of your household can Sign

Up and create their own account by using the link found at the bottom of the Sign In page

• But only if they have a valid email

address of their own

• They can even join Groups in the

GWRRA Association, if they have a valid GWRRA membership number

Slide 4

MY GROUPS

• Under this, Chapter Directors should see:
• Your Chapter where you are a Group Leader
• Your District (One Group)
• We’ll be centering on the “GWRRA MD-DE District” Group today, which contains all the members throughout the District
• Any specialty Group(s)
• Such as Group(s) for GWRRA Programs

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• This is what Chapter Directors should see

under “My Group” on the GroupWorks navigation bar

GWRRA MD-DE District GroupWorks Presentation Handout

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MY GROUPS

• Under this, District Directors and Assistant District Director(s) should see
• Each of your Chapters where you are a Group Leader
• Your District (T

wo Groups) where you are a Group Leader

• We’ll be centering on the “GWRRA MD-DE District” Group today, which contains all the members throughout the District
• The “GWRRA MD-DE Riders” Groups contains only the members in our District who have chosen not to affiliate with one of
• ur Chapters
• Any specialty Group(s)
• Such as Group(s) for GWRRA Programs

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• This is what District Directors and their

Assistants should see under “My Group” on the GroupWorks navigation bar

Slide 6

MY GROUPS EVENTS

Event Audience

• Select the audience of attendees you would like to invite to your Event
• (See Audience /

Theatre Chart)

• You can only choose among the audiences that include at least one of your
• wn Groups
• Who remembers in grade school when they tried to teach you New Math?
• Sets, Subsets, Unions of Sets, Intersections of Sets . . .
• Well, its back again
• The choice of audience is very important
• Remember, this is who you are inviting

to attend your Event

• Choose the widest audience you feel

you should

• Refer to the Audience / Theatre Chart

Slide 7

MY GROUPS EVENTS

• Only Group Leaders can create Events
• Repeating: Only Group Leaders can create Events

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• Only the Director of your Chapter or District

can establish an Event

• If any member of a Chapter or District

could establish an Event, you’d have mayhem

GWRRA MD-DE District GroupWorks Presentation Handout

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MY GROUPS EVENTS

Event Audience (cont.)

• For decades, GWRRA has used a “Chain of Command” or “Hand-Me-Down” approach to distributing

information

• Home Office hands it down to Districts
• When they have the time, Districts hand it down to the Chapters
• When they have the time, Chapters hand it down to the Members
• This method is replaced by GroupWorks

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• Information can now be transmitted to an

entire audience the moment you save your completed Event

Slide 9

MY GROUPS EVENTS

Event Audience (cont.)

• Under GroupWorks
• Any Group Leader can create an Event that can appear to everyone in the selected audience once the Event is saved

(published)

• No more waiting for organizational tiers to pass on the information in an “hand-me-down” fashion
• For example, Home Office can create an Event for every Member of every Group in the GWRRA Association and once

it is saved (published), everyone in the U.S.A. and Canada can see that Event on the Calendar

• If you’re following the Group where Home Office creates the Event, you’ll see it immediately in your Home
• No waiting

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• More about managing what appears in your

Home later in this presentation

Slide 10

MY GROUPS EVENTS

Event Audience (cont.)

• If you want your District as your audience, you should choose the Association named “MD-DE District” and not

the Group named “GWRRA MD-DE District”

• If a new GWRRA member was neglected in the Chapter Groups, the Member should be found in the District Group
• This gives a better chance all Members will be invited your new Event

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• The Group Leader of each Group oversees the

maintenance of their membership, which includes:

• Adding new Members to their Group,

inviting new Members to their Group

• r accepting the request of

membership in their Group

• Removing (Deleting) memberships

where someone’s GWRRA membership has expired

• Remember, each Group was created

based on the quarterly spreadsheet (a.k.a. “ARL”) that GWRRA produced in April 2019

• Since the upkeep of these Groups is

dependent on separate Group Leaders, there is the possibility that memberships between your Chapter Group and the District Group might fall “out of sync”.

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• This means it is safer to choose the

“MD-DE District” Association (instead

• f the “GWRRA MD-DE District”

Group) when choosing our District as an audience.

• This way you have a better chance of

getting everyone you need to reach regardless of how well each Group Leader has maintained their memberships.

Slide 11

MY GROUPS EVENTS

Event Audience (cont.)

• But when others attempt to view your Event on the Calendar, it will behave in a slightly different way
• If you choose a category filter (theatre) of the Group named “GWRRA MD-DE District”
• Only Events for the district will appear, not the Events for any chapter in the district
• If you choose a category filter (theatre) of the Association named “MD-DE District”
• All Events for the district will appear, along with all the Events for each chapter
• More about the Calendar later

11

Slide 12

MY GROUPS EVENTS

Event Audience (cont.)

• Because the District and each Chapter maintain their own memberships in GroupWorks, you have a better chance of

getting your Event out to the correct audience if you choose the District Association named “MD-DE District”

• The invitation/addition of new Members and the removal of expired Members are done by the District and each Chapter

separately

• The maintenance of a District Groups can be triggered by the spreadsheets (a.k.a. “ARL”) sent out by the Membership

Enhancement & Social Coordinator on a monthly and quarterly basis

• The maintenance of a Chapter Group can be triggered by notification from the District Membership Enhancement & Social

Coordinator as new GWRRA members choose to affiliate with a Chapter 12

• Remember, new GWRRA members can opt
• ut of affiliating with any Chapter in our

District.

• You just can’t add or invite a new

GWRRA member to your Chapter Group until either . . .

• The new GWRRA member

chooses to join your Chapter, which means you can add the new GWRRA member to your Chapter Group

• The new GWRRA member is

referred to your Chapter by the District Membership Enhancement & Social Coordinator, which means you can invite the new GWRRA member to your Chapter Group

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• New GWRRA members who choose not to

affiliate with any Chapter, end up as Members

• f the “GWRRA MD-DE District Riders” Group.

Slide 13

MY GROUPS EVENTS

Event Title

• You can include your District or Chapter in the title, but it is not necessary
• Once an audience Member views your published Event, the Group inviting the Member to attend will automatically

appear in the Event

• There is a limited number of characters you can use to name an Event

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• As you can see, GroupWorks limits the

number of characters in your Event title to a total of 38.

• To make room for a fully descriptive

title, leave out “GWRRA” and your Chapter designation (“DE-?” or “MD- ?”)

• When GroupWorks generates the

invitation to your Event, the District or Chapter designation will automatically appear as the host Group inviting the audience member to attend

• The name and optional photo of the Group

Leader creating the Event will appear each time an audience member views the Event

Slide 14

MY GROUPS EVENTS

Event T ype

• One Day Event
• One start time
• One end time
• Can require an RSVP for this type of Event
• Multi-Day Event - One Start

Time, One End Time

• A series of contiguous days
• For example: Monday through Thursday would be a four-day contiguous event
• One start time on the first day
• One end time on the last day
• Can require a single RSVP for this entire multiple day Event of this type

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• Remember, your Event is going to appear to all

in the audience on the Calendar

• Be exact when it comes to the dates

your Event will take place

• More about requesting RSVP later

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MY GROUPS EVENTS

Event Type (cont.)

• Multi-Day Event - Whole Series
• A series of days that don’t have to be contiguous
• For example: Monday, Tuesday, Thursday and Friday would be a four-day non-contiguous event
• The start time for each day in the Event
• The end time for each day in the Event
• Can require a single RSVP for an entire Event of this type
• Multi-Day Event - Series
• A series of days that don’t have to be contiguous
• For example: Monday, Tuesday, Thursday and Friday would be a four-day non-contiguous event
• The start time for each day in the Event
• The end time for each day in the Event
• Can require multiple RSVPs, one for each day in this type of Event

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• Remember, your Event is going to appear to all

in the audience on the Calendar

• Be exact when it comes to the dates

your Event will take place

• More about requesting RSVP later

Slide 16

MY GROUPS EVENTS

Name of the Event Location

• The place where you’ll be holding your Event

Street Address for the Event Location

• Needs to be the precise street address for the mapping software to work properly

Zip Code for the Event Location

• The City and State of the Event’s Location is derived from the Zip Code, so don’t include

them in the street address Description of the Event

• Include any information about the Event that is not already covered by any additional files

(See next slide) 16

• GroupWorks uses Google Maps
• More about how your audience can

manipulate Google Maps later

• GroupWorks only uses the first five digits of a

U.S. Zip Code

• The “Zip +4” is not supported
• GroupWorks does support Canadian Zip Codes
• “A#A#A#”, ah-yep
• Media attachments can also help describe

your Event

• More about these on the next slide
• Change the font style of future text or

selected text to either Bold or Italics

• The silhouette button is used to formally

identify other Members of the host Group

• More about this feature when we

discuss comments

• The pushpin button is used to identify a Post

that already exist in your host Group

• Use this to create a direct link to one
• f your Group’s Posts
• A link to the Event you’re creating will

also be added to the existing Post

• More about Posts later

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MY GROUPS EVENTS

Any additional media files to help describe and enhance the Event

• One or more images
• Photos from past occurrences of this Event
• A Logo for this Event
• The Chapter’s or District’s Logo
• Any other image file or photo file to enhance the display of this Event
• One or more Documents
• Flyer describing the Event
• Registration Form for the Event
• Any other document file to enhance the Event

17

Slide 18

MY GROUPS EVENTS

Any additional media files to help describe and enhance the Event (cont.)

• One or more Websites
• The web address where more details for the Event can be found
• Any other website that will enhance the Event
• One or more Videos
• Video from past occurrences of this Event
• Any other video to enhance the display of this Event

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• For uploading Video, see the slide entitled

Known Issues

Slide 19

MY GROUPS EVENTS

Any additional media files to help describe and enhance the Event (cont.)

• One or more Forms
• A poll (survey) concerning this Event
• A sign-up list concerning this Event
• This is where audience members can sign-up for certain responsibilities concerning the Event
• This is not a replacement for RSVP, which will be discussed later in this presentation
• For example:
• Use this when your Members can sign-up to bring one or more items the Group needs for the Event

19

• Examples of a Poll and a Sign-Up will be

presented in the Post section of this presentation

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MY GROUPS EVENTS

RSVP Settings

• Turn this feature OFF, if you do not require attendees to RSVP
• If the number of possible attendees is not a concern for the Event, turn this feature OFF
• Turn this feature ON, if you do require attendees to RSVP
• Is there a limit to the number of attendees you can have at your Event?
• If no, select “No RSPV Limit”
• If yes, select “RSVP Limit”
• Select the maximum number of attendees this Event can host
• Choose “Select Waitlist” if you want GroupWorks to maintain a wait list when the maximum

number of attendees has been reached

• Hence, if an attendee has a change of mind and decides not to attend, the opening will be automatically filled by

the first Member who was on the Waitlist

• Remember, when using an RSVP Limit, it is “first come, first served”

20

• GroupWorks will automatically turn RSVP on

in a newly created Event

• Be sure to turn it off, if you truly don’t

need it

• When an audience member first opens the

Event and see their invitation, two buttons will appear labelled “I’m Going” and “Not Going”

• If the audience member selects “I’m

Going”, that Member is added to the Event’s “Yes” rolodex tab at the bottom of the Event

• If the audience member selects “Not

Going”, that Member is added to the Event’s “No” rolodex tab at the bottom of the Event

• If the audience member changes their

RSVP, that Member is moved accordingly

• When the RSPV Limit is reached,

future audience members who select “I’m Going” will be placed on the Waitlist (if activated)

• If the Waitlist is activated and an

audience member on the Event’s “Yes” rolodex tab changes from “I’m Going” to “Not Going”, that Member is moved accordingly

• Then, the first Member on the

Waitlist is added to the “Yes” rolodex tab

Slide 21

MY GROUPS EVENTS

RSVP Settings (cont.)

• Is there a deadline for an RSVP to be given?
• If no, select “Anytime” for any day before the Event
• If yes, select “Select Day”
• Choose the calendar day as the deadline when every

RSVP must be made by each audience member planning to attend 21

• When selecting a deadline day for each RSVP

to be given, choose from the small calendar GroupWorks displays

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MY GROUPS EVENTS

RSVP Settings (cont.)

• What is the limited number of guests an attendee can bring?
• Select the limit your Event must enforce
• There must be a limit
• Try to encourage Members to list guests who are not in the

Event audience

• A guest can be from a Group outside of the Event audience
• A guest can be someone who doesn’t even have a

GroupWorks subscription (account)

• A guest already in the Event audience can RSVP on their own
• Listing a guest already in the Event audience could erroneously

boost the RSVP headcount

22

• If an audience member lists a guest that is

already in the Event audience and that same guest replies with their own RSVP, the Group Leader will show the attendee twice

• This can throw off the Event’s actual

headcount

• Try to remember this when you are

the one responding with an RSVP to another Group’s Event

• If the guest you’d like to bring can sign
• n to GroupWorks and see the same

Event . . .

• Don’t RSVP for them
• Allow the guest to RSVP for

themselves

Slide 23

MY GROUPS EVENTS

RSVP Settings (cont.)

• Once a Member chooses to go or not go to the Event, a banner will appear across the Member’s thumbnail

view of the Event showing their choice

• Choose “I’m Going” if you plan to attend the Event
• Choose “Not Going” if you do not plan to attend the Event

23

• This banner appears when you visit the page
• f the host Group, not in your Home
• To see your choice while in your

Home, you must view the Event and see your choice at the bottom of the invitation

• Your Home will be discussed later

Slide 24

MY GROUPS EVENTS

RSVP Settings (cont.)

• Once the Event is saved (published)
• The Group Leader that created the Event can edit the current list of those who have RSVPed as “I’m Going”
• You can add Members from the Group that you lead
• You can erase any attendee
• The Group Leader that created the Event can message each of the Members who have RSVPed as “I’m Going”
• The Group Leader that created the Event can create a list of the Members who have RSVPed as “I’m Going”
• You can save it as an Adobe Acrobat file (.pdf)
• You can print the generated Adobe Acrobat file (.pdf)

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• When the Group Leader chooses to change

the list of audience members who have responded with “I’m Going” . . .

• The Group Leader cannot add

audience members from another Group

• The Group Leader can remove any

audience member from any Group

• Use the message capability to contact

attendees with exclusive information pertaining to the Event

• Comments you tack on to the Event

will be visible to all audience members, regardless of their RSVP response

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• More about Following an Event and

Commenting on an Event later in the presentation

• Use of the list of attendees can be helpful

before and during the Event

• For example, when making seating

arrangements before the Event

• For example, when checking “at the

door” during the Event, especially when there is an RSVP Limit

Slide 25

MY GROUPS EVENTS

Publication Date for this Event to appear on GroupWorks

• Select today as the Publication Date
• Once the Event is Saved, it will appear to all in the audience
• Select a future date as the Publication Date
• Only Group Leaders in your Group will able to see it until the

Publication Date takes place

• The “Unpublished” banner will appear across the top of the Event
• n the Standard user interface (UI)
• The banner will not appear on the mobile user interface (UI)
• This allows you to “tweak” the Event before publishing it to those

throughout the audience 25

• Be aware when you post-date the publication
• f an Event
• It will publish on the date you choose
• Don’t forget about it or it may go

“live” before you’ve completed the “final draft”

Slide 26

MY GROUPS EVENTS

Event Reminders

• These are generated via email by GroupWorks to selected audience members, if the Event was saved

(published) at least one day prior to the Event

• Generate immediately, if it is prior to the Event
• Generate one week prior to the Event, if not too late
• Generate three days prior to the Event, if not too late
• Generate a day prior to the Event

26

• When RSVP is OFF, reminders can only be

generated to the Members of the host Group

• When RSVP is ON, reminders are generated

(by default) to the Members of the host Group

• With RSVP ON, you can change the

selection of the audience who’ll receive reminders

• Your additional choices appear
• n the next slide

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MY GROUPS EVENTS

Event Reminders (cont.)

• Other considerations include:
• If the Event is a “Multi-Day Event – Series” (conducted over a series of non-contiguous

days with RSVP requested for each day), reminders will generate prior to each upcoming Event day, if the Event was published one day prior to the Event’s first day

• If the Event requests an RSVP

, you can choose to remind different selections from your Event audience:

• All in the audience who are Members of your host Group
• All in the audience who responded with “I’m Going”
• All in the audience who responded with “I’m Going”, plus those on the

Waitlist (if activated)

• All in the audience who are Members of your host Group who have not responded

27

Slide 28

MY GROUPS EVENTS

Comments & Replies

• Once created, both Leaders and Members can comment on Events
• Scroll to the bottom of an Event
• If any Leader or Member would like to follow this Event, select the link

labeled “Follow”

• Once selected, you’ll be notified of any update to the Event including:
• Changes to the Event description
• Comments made on the Event
• Replies to any Comment made on the Event
• If one would like to stop following this Event, select the link labeled

“Unfollow”

• Once selected, you will no longer be notified any updates to the Event

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• Anyone in the Event audience can comment
• n an Event
• Anyone in the Event audience can reply to an

existing comment previously made on an Event

• If the “Follow” link appears, you are not

currently following the Event

• Select the “Follow” link to start

following the Event

• If the “Unfollow” link appears, you are

currently following the Event

• Select the “Unfollow” link to stop

following the Event

• The Group Leader that created the Event will

always follow it until the Event is erased

• The Group Leader that created the

Event cannot stop following it

Slide 29

MY GROUPS EVENTS

Comments & Replies (cont.)

• If you’d like to make a comment about the Event, type it in the area that reads “Add

comment here and press Submit”

• If you’d like to formally mention another Member in the Group that is hosting the Event,

select the silhouette button and choose the Member(s) you’d like to formally mention

• When you formally mention a Member in this manner, the mentioned Member will be notified of

the reference and begin to follow the Event

• If you simply type the name of anyone, including another Member in the Group that is

hosting the Event, the Member will not be notified nor will the Member begin to follow the Event

• If you like to upload a photo or image to add to your comment, select the camera button

and select the photo or image file you’d like to include

• Select the Submit button to complete your Comment

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MY GROUPS EVENTS

Comments & Replies (cont.)

• Anyone in the Event audience can follow the Event comments without

adding a Comment of their own

• Do this by selecting the checkbox labeled “Follow Comments”
• Since you can be notified by email when future comments are made

here, you may want to select the link entitled “Comment Notification Settings” to change how quickly or how often you want to be notified

• Select the checkbox again to “unfollow” the Event’s future comments
• Once the checkmark is removed, notification of all future comments will

stop 30

• We’ll be discussing your account’s settings

later in this presentation

Slide 31

MY GROUPS EVENTS

Comments & Replies (cont.)

• If you like to reply to a Comment another audience member made about

the Event, select the link labeled “Reply” in the lower right corner of the

• riginal Comment
• By default, you will formally mention the Member who originated the

Comment and that Member will can notified of your reply

• Type your reply after the formally mentioned Member’s name
• You can use the silhouette button and the camera button in your reply the

same ways you could in a Comment

• Select the Submit button to complete your reply
• Stay on subject with your comments or replies
• “Tis proper Netiquette”

31

Slide 32

MY GROUPS EVENTS

Mapping the Location of the Event

• Next to the Comment tab, select the Map tab to see where the Event will

take place

• Use two fingers to reorient the Map
• Move both fingers to reposition the Map
• Spread your fingers to zoom in and see a narrower view of the Map
• Pinch your fingers to zoom out and see a wider view of the Map
• Click/Tap the perforated box icon in the upper right corner of the Map to enlarge

it to full screen

• Click/Tap the perforated cross icon in the upper right corner of the enlarged Map

to return to the original view 32

• Therefore, the correct street address is

required earlier in the creation of your Event

• An inaccurate or imprecise street

address will cause the Map to be wrong or misleading

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MY GROUPS EVENTS

Exporting to your own Calendar

• Once created, any audience member can copy an Event to their own third-party calendar service
• Outlook (Microsoft)
• iCal (Apple)
• Google (Android)

33

• This creates a copy, not a link
• Updates to the original Event in

GroupWorks will not appear in the copy you placed in your third-party calendar, unless you repeat this entire process

Slide 34

MY GROUPS EVENTS

Obsolete Events

• Once an Event has taken place, GroupWorks will label it as a “Past Event” and will offer to delete it each time

the creating Group Leader attempts to edit it

• Policy Suggestion
• Delete past Events to keep each Home tidy
• “Tis proper Netiquette”
• Recommend that your Newsletter Editor needs to review past Events before erasing them in order to capture news items and photos for an

upcoming issue

• Your newsletter is not replaced by GroupWorks, as it remains the permanent historical record for your Chapter or District
• Show courtesy in the Events you create

34

• Obsolete Events will stay in GroupWorks

forever, unless the Event creator deletes it, or the Group Administrator deletes it

• More about Group Administrators

later

• Not only do you want to keep you own

Members’ Homes tidy, but the Homes of any Group’s Members who have chosen to follow your Group

• More about those who choose to

follow your Group later

• Courtesy includes:
• Don’t pester your Members and

followers with redundancies or misinformation or you may start losing them

• More about that later

Slide 35

MY GROUPS POSTS

• Both Group Leaders and Group Members can create Posts

Post Audience

• Select the audience you would like to be able to see your Post
• (See Audience Chart)
• (Same as an Event)
• One additional audience choice is available for Posts
• “Draft (for me)”
• This allows you to draft your Post before it is visible to any audience you later choose
• Once you’re ready for your Post to be viewed, change to the audience of your choice and save the Post

35

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MY GROUPS POSTS

Post Folder

• Select the folder that best describes the type of Post you are creating

Post Title

• You can include your District or Chapter in the title, but it is not necessary
• Once an audience member views the Post, the name of the Group where the Post was created will automatically

appear with the Post Title

• There is a limited number of characters you can use to name a Post

36

• As you can see, GroupWorks limits the

number of characters in your Post title to a total of 38.

• To make room for a fully descriptive

title, leave out “GWRRA” and your Chapter designation (“DE-?” or “MD- ?”)

• When GroupWorks displays your Post,

the District or Chapter designation will automatically appear as the Group where this Post was made

• The name and optional photo of the Group

Leader or Member creating the Post will appear each time an audience member views the Post

Slide 37

MY GROUPS POSTS

Content of your Post

• Type whatever you would like to say
• Policy Suggestion
• No Politics (As derived from the GWRRA Officers’ Guidebook)
• No Religion (As derived from the GWRRA Officers’ Guidebook)
• Nothing you wouldn’t want your grandchildren to see
• Example: (There are no right or wrong answers to this scenario)
• A Member creates a post with your District Association as the audience
• The description reads: “Remember, vote this November”
• The Member uploaded a single photo (image) that is included in the Post
• The photo is of the Member wearing a baseball cap
• The photo is of the Member wearing a red baseball cap
• The photo is of the Member wearing a red MAGA baseball cap
• As Group Leader, what would you do, if anything?
• Try to imagine the comment trunk and reply branches that could evolve out of this Post

37

• Let’s consider a second scenario:
• Has anyone heard about the former

U.S. Congressman, who had to resign, with the unfortunate name of Anthony Weiner?

• Does anyone remember what he did

that lead to his June 2011 resignation from Congress?

• To simplify our discussion, let’s

say he tweeted photos of his “talent”

• If you were the Group Leader in a

Group where a Member did something like that, what (if anything) would you do?

• Change the font style of future text or

selected text to either Bold or Italics

• The silhouette button is used to formally

identify other Members of the host Group

• This works the same way we saw

earlier when we discussed Comments

• The star notepad button is used to identify an

Event that already exist in the same Group

• Use this to create a direct link to one
• f your Group’s Events
• A link to the Post you’re creating will

also be added to the existing Event

GWRRA MD-DE District GroupWorks Presentation Handout

Page 16 of 34 Slide 38

MY GROUPS POSTS

Any additional files to help describe the Post

• One or more images
• Photos to help demonstrate the Post
• Any other image file or photo file to enhance the content of this Post
• One or more Documents
• Any other document file to enhance the Post
• One or more Websites
• The web address where more details concerning the Post can be found
• Any other website that will enhance the Post

38

Slide 39

MY GROUPS POSTS

Any additional files to help describe the Post (cont.)

• One or more Videos
• Video to help demonstrate the Post
• Any other video to enhance the Post
• One or more Forms
• A poll (survey) concerning this Post
• Only Group Leaders can conduct a poll
• Click/Tap here for example
• A sign-up list concerning this Post
• For example: Where your Members can sign-up to offer aid in one or more ways
• Click/Tap here for example
• Creating a sign-up list is not limited to Group Leaders alone

39

• For uploading Video, see the slide entitled

Known Issues

GWRRA MD-DE District GroupWorks Presentation Handout

Page 17 of 34 Slide 40

MY GROUPS POSTS

Comments & Replies

• Once created, both Leaders and Members can comment on Posts
• Scroll to the bottom of a Post
• If you’d like to follow this Post, select the link labeled

“Follow”

• (Same as an Event)
• If you’d like to stop following this Post, select the link labeled

“Unfollow”

• (Same as an Event)
• If you’d like to make a comment about the Post, type it in the area that reads

“Add comment here and press Submit”

• (Same as an Event)
• You can follow the Post without adding a Comment
• (Same as an Event)

40

• Anyone in the Post audience can comment on

a Post

• Anyone in the Post audience can reply to an

existing comment previously made on a Post

• If the “Follow” link appears, you are not

currently following the Post

• Select the “Follow” link to start

following the Post

• If the “Unfollow” link appears, you are

currently following the Post

• Select the “Unfollow” link to stop

following the Post

• The creator of the Post will always follow it

until the Post is erased

• The creator of the Post cannot stop

following it

Slide 41

MY GROUPS POSTS

Comments & Replies (cont.)

• If you like to reply to a Comment another Member made about the

Post, select the link labeled “Reply” in the lower right corner of that Member’s Comment

• (Same as an Event)
• Stay on subject with your comment
• “Tis proper Netiquette”
• If you want to start a new subject, start a new Post
• Show courtesy in your Posts

41

• Courtesy includes:
• Don’t pester your Members and

followers with redundancies or misinformation or you may start losing them

• More about that later

Slide 42

MY GROUPS MEMBERS

Sort

• Last name of your Members
• First name of your Members
• Subgroup of your Members
• A Group Leader can create Subgroups within the Group to help organize the Members
• More about Subgroups later

42

• Only Members of the Group can see the entire

membership of the Group on this tab

• Those who are not Members of the Group

cannot see any of the membership of the Group on this tab

GWRRA MD-DE District GroupWorks Presentation Handout

Page 18 of 34 Slide 43

MY GROUPS MEMBERS

Sort (cont.)

• Status of your Members (Group Leaders only)
• Group Leaders
• For a District, this would be your Director of GWRRA, your District Director and possibly your Assistant District Director(s)
• For a Chapter, this would be your Director of GWRRA, District Director, your Chapter Director and possibly your Assistant District Director(s)
• For a Program, this would be your Director of GWRRA, Program Director and possibly any Assistant(s) to the Program Director
• For other Groups, this can vary because they’re special
• Membership Request
• These are potential Members of your Group who have requested membership
• In the MD-DE District, only account owners with an active GWRRA membership number can be accepted as Members of a Group in the GWRRA Association
• You, the Group Leader, have not replied to their request

43

Slide 44

MY GROUPS MEMBERS

Sort (cont.)

• Status of your Members (Group Leaders only) (cont.)
• Member Resend Invite
• These are potential Members of your Group who have been invited into your Group
• In the MD-DE District, only account owners with an active GWRRA membership number can be invited to be Members of a Group in the GWRRA Association
• Each potential Member who has not replied to a Group Leader’s invitation by completing their account subscription
• Member Send Reminder
• These are current Members of your Group who have not signed on to GroupWorks either recently or at all
• These current Members may not have completed their account subscription
• These are the Members that need a reminder from the Leader’s Dashboard (More about the Leader’s Dashboard later)
• Members
• These are your Group’s general Members

44

• For Member Resend Invite, see the slide

entitled Known Issues

Slide 45

MY GROUPS MEMBERS

Search

• Only Group Leaders can perform this function
• Use the Spyglass button to search for a Member of your Group

Add New Members

• Only Group Leaders can perform this function
• Use the Plus Sign button to invite or add new Members to your Group
• Manually

Add Members

• You can invite up to ten new Members at a time
• Upload Member List
• GroupWorks will review the member list file you upload before the invitations will be generated, which can take up to two to four business days

45

GWRRA MD-DE District GroupWorks Presentation Handout

Page 19 of 34 Slide 46

MY GROUPS MEMBERS

Message

• Only Group Leaders can perform this function
• Use the Message button to generate a message to the Home of:
• Each of your Group’s Members
• Each of the Members of a single Subgroup
• Each Group Member you manually choose
• Sending messages to one or a few of your Group’s Members might be easier via standard email, so long as you have their email

address 46

Slide 47

MY GROUPS MEMBERS

Message

• Just like Posts and Events, this message can include
• One or more images or photos
• One or more documents
• One or more websites
• A copy of this message can be sent to the Group Leader who generated it
• Each Member receiving the message can:
• Receive an email notifying the Member of the message,
• If notification via email is ON (Account Settings will be discussed later)
• See the message in the Member’s Home

47

• Messages can be sent from:
• Group Leaders to any Member of the

Group they lead or to another Group’s Leader

• Members to any Group’s Leader, even

those who lead other Groups

• Messages cannot be sent from one Member

to another Member

• This is “GroupWorks”, which is

designed for mass communication

• This is not “Person Works”
• GroupWorks is not designed

for one-on-one communication

Slide 48

MY GROUPS MEMBERS

• Other Functions on the Members tab are for the Group Leader only and

can be selected via the ellipse button Group Leader’s Dashboard

• Only available under the Standard User Interface
• All mobile devices (smartphones, etc.) and some tablets cannot perform this

function

• Only desktops, laptops and some tablets can perform this function

48

GWRRA MD-DE District GroupWorks Presentation Handout

Page 20 of 34 Slide 49

MY GROUPS MEMBERS

Group Leader’s Dashboard (cont.)

• Statistics on your Group include
• The current number of Members
• The percentage of current members who have signed in
• Plus, how many are new to signing in during the past thirty days
• Plus, how many are eligible for another reminder to sign in
• The percentage of current members who have signed in during the past thirty days
• Plus, the percentage of increase or decrease compared with the prior thirty-day period
• Plus, how many Events or Posts have been viewed
• Plus, how many Posts have been created
• Plus, how many comments Members have created
• Non-Member views of these public items during the past thirty days
• Posts
• Events
• The number of times these public items have been shared over the mobile user interface (UI)

via email or via Facebook

• Posts
• Events

49

• For items shared, either via email or

Facebook, see the slide entitled Known Issues

Slide 50

MY GROUPS MEMBERS

Group Leader’s Payments

• Must be implemented by the Group Leader
• A future feature to be implemented, perhaps for WinterThing 2021

Group Leader’s List Settings

• Only available under the Standard User Interface
• All mobile devices (smartphones, etc.) and some tablets cannot perform this

function

• Only desktops, laptops and some tablets can perform this function

50

Slide 51

MY GROUPS MEMBERS

Group Leader’s List Settings (cont.)

• Subgroups
• Policy Suggestion
• Select the Plus Sign to add a new Subgroup
• Name a Subgroup “Team”
• Select the Plus Sign again
• Name a Subgroup “Staff”
• At the discretion of a District Group Leader(s), there are additional Subgroups that can

be created in the “GWRRA MD-DE District” Group, such as one for each of the Chapter Offices and even one for each of the Chapter Positions 51

GWRRA MD-DE District GroupWorks Presentation Handout

Page 21 of 34 Slide 52

MY GROUPS MEMBERS

Group Leader’s List Settings (cont.)

• Select each Subgroup that you just created
• Check each Member that is to belong to the Subgroup
• If you’re building a Subgroup for your District or Chapter

Team

• Check each Member who did a GWRRA Officer Change/Appointment Worksheet
• If you’re building a Subgroup for your District or Chapter Staff
• Check each Member who already belongs to your Team Subgroup
• Check each additional Member who holds any position in your Group
• This will create Subgroups that can be used to:
• Exclusively invite these certain Members to Events
• Make these certain Members exclusively aware of news or official information via

Posts

52

• To help you locate the Members you need to

build your Subgroup, you can sort them in three different ways with a click/tap on your choice of order

• By First Name
• By Last Name
• By Status
• This is not the Status you saw

as a sort option on the Member tab

• This is the Status of whether

you have currently built this Member in the Subgroup or not

• If you choose to define these Subgroups,
• They can be very helpful in keeping

sensitive meetings and information under wraps

• For accuracy, try to keep their

membership up to date

Slide 53

MY GROUPS MEMBERS

Group Leader’s List Settings (cont.)

• Standard List Fields
• In Districts and Chapters, we do not use the following fields because Districts and

Chapters do not collect dues

• Date Dues Paid
• Date Dues Expire
• In Districts and Chapters, we do use the following fields
• Date Joined Group
• Notes
• GWRRA has requested the creation of 8 custom fields for each Group Member
• Once implementation is complete, these custom fields will contain each Member’s

personal information

• Taken from the GWRRA April 2019 quarterly spreadsheet (a.k.a. “ARL”)

53

• This is the same sensitive information that

lead to related bullet (#17) on the Memorandum of Understanding (M.O.U.) that

• fficers initial and sign
• Group Leaders can change the role of any

Group Member in the Group they lead to the role of a Group Leader

• If you choose to do this, keep in mind

the exposure you are allowing to the personal information of all your Group Members

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Page 22 of 34 Slide 54

MY GROUPS MEMBERS

Group Leader can View PDF

• This button generates an Adobe Acrobat file (.pdf) that lists all pertinent information
• n each Group membership (Leader and Member)
• This file can be saved and/or printed for record keeping purposes

Group Leader can Download CSV

• This button generates a file in Comma Separated

Values format

• This generated file can be read by most spreadsheet applications, such as
• MS (Windows) Excel
• iMac (Apple) Sheets
• Google (Android or Chromebook) Sheets
• This allows the Group Leader a way to create a spreadsheet for tracking

memberships outside of GroupWorks 54

• If the Group Leader sees these as ways to

create a monthly gathering sign-in sheet,

• Be aware that only the first GWRRA

member in each household was an

• riginal owner of a GroupWorks

account

• All other household GWRRA members
• riginally did not and would not

appear in either file

Slide 55

MY GROUPS ABOUT

• This page lists general information about your Group
• Functions on this page include:
• If you are already a Member of this Group, you can choose to “Leave (this) Group”
• If you not currently a Member of this Group, you can choose to “Request Membership”

in this Group or you can choose to “Follow (this) Group”

• You can generate a message to one or more of the Group’s Leaders
• Group Leaders can edit this page by selecting the Edit Group button
• Here is where Group Leaders can change the following
• The introduction that all account owners see when viewing the About page of your Group
• The image or photo that all account owners see when viewing your Group
• Typically, this is your Chapter/District/Program logo
• The steps an account owner would take to join GWRRA
• Policy Suggestion:
• A copy of the current GWRRA Membership Application form or a link to the online version

55

• More about choosing to “Leave Group” later
• More about choosing to “Follow Group” later
• Any GroupWorks account owner can view any

Group’s page

• GroupWorks account owners who are

Non-GWRRA members can view any Group within the GWRRA Association

• GroupWorks account owners who are

GWRRA members can view any Group

• utside of the GWRRA Association
• This includes the About tab where any

GroupWorks account owner can:

• Request Membership
• Follow (the) Group
• Message any or all the Group’s

Leaders

Slide 56

MY ASSOCIATIONS

GWRRA

• Contains all the Groups throughout GWRRA (U.S.A. & Canada)
• Policy Suggestion: For keeping up with what neighboring Districts are doing
• Use the Find facility in your browser to locate the District Group from each District that geographically borders your District
• View each of these Groups you find
• On the About tab of each of these Groups, select the “Follow Group” button
• Confirm your choice to alter your Home and email notifications
• Both Group Leaders and Group Members should be encouraged to do this
• You’re not limited District Groups; If there are Chapters outside of your District you’d like to follow, do it!
• If you lose interest, you can repeat these steps and select to “Cancel” the following of any Group

56

• At last count, there are over 570 Groups in the

GWRRA Association

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Page 23 of 34 Slide 57

MY ASSOCIATIONS

Your District

• Contains all the Chapter Groups throughout your District
• Contains your 2 District Groups
• The “GWRRA MD-DE District” Group contains all the Members throughout the District
• The “GWRRA MD-DE Riders” Group contains only the Members in the District that are not affiliated with a Chapter
• Policy Suggestion: For keeping up with what the other Chapters in your District are doing
• View each of the Chapter Groups in your District Association
• On the About tab of each Chapter Group, select the “Follow Group” button
• Confirm your choice to alter your Home and email notifications
• Both Group Leaders and Group Members should be encouraged to do this
• If you lose interest, you can repeat these steps and select to “Cancel” the following of any Group

57

Slide 58

MY ASSOCIATIONS

• Some Members have additional Associations
• Remember, Associations are only collections of Groups, nothing more

58

• Associations do not have any:
• Posts
• Events
• Members
• Leaders
• Administrators (More on this later)
• Associations only contain Groups
• Therefore, they can be more useful as

an audience for your Events & Posts

• There is no reason to duplicate Events
• r Posts when one Association as an

audience will reach all the Members you need

Slide 59

HOME

• Also Known As “Feed”, “Home Feed” or “Home News Feed”
• For Facebook fanatics, this is known as your “timeline”
• Every account owner has their own Home
• All Events and Posts that have an audience that includes . . .
• At least one of your Groups or Subgroups will appear in your Home
• At least one of the Groups you have chosen to follow will appear in your

Home

• If you are using the mobile user interface (UI), it will be limited to the 16 most

recently created

• Just like your email inbox, it can fill up fast if left unattended

59

GWRRA MD-DE District GroupWorks Presentation Handout

Page 24 of 34 Slide 60

HOME

• There are three (3) methods you can use to regularly unclutter your Home
• Method #1
• Sign on to GroupWorks using a device that selects the standard user interface
• In the upper right corner of the Home, select
• Each notification in your Home will now be prefixed with the ----- symbol
• Select the ----- symbol to the left of a notification you would like to remove from your Home
• You may be asked to confirm the removal of this notification by selecting “Ok”
• Once a notification is removed and the Save button is selected, there is no way to restore it
• Repeat these steps removing each unnecessary notification from your Home
• If you remove a notification accidentally, select the Cancel button in the upper left corner of your

Home and all removed notifications since your last Save will be restored

• Otherwise, once all notifications are removed, select the Save button in the upper right corner of

your Home

• Once the Save button is selected, all removed notifications are erased permanently

60

• Remember, all mobile devices (smartphones,

etc.) and some tablets cannot perform Method #1

• Only desktops, laptops and some tablets can

perform Method #1

• There is no “recycle bin” for notifications

removed from your Home

• There is no “Remove All” feature for removing

notifications from your Home

• You must review each notification to

be sure you truly want to remove it

• You do have the option to cease the

confirmation that can normally follow the removal of each notification

• Be wary of selecting Please don’t show

again, for there is no easy way to reinstate this confirmation

Slide 61

HOME

• There are three (3) methods you can use to regularly unclutter your Home
• Method #1 (cont.)
• This method removes current items from your Home
• It does not stop future items from entering your Home
• Method #2
• As mentioned before, you can cancel the following of any Group
• This method removes current and future items from your Home that originate in the Group you are no longer following
• You can return to follow this Group at any time, regardless of any Group Leader’s wishes
• Method #3
• This method is where you can leave a Group by ending your membership
• This method removes current and future items from your Home that originate in the Group where you are no longer a Member

61

GWRRA MD-DE District GroupWorks Presentation Handout

Page 25 of 34 Slide 62

HOME

• There are three (3) methods you can use to regularly unclutter your Home
• Method #3 (cont.)
• You can return as a Member of this Group by requesting membership on the Group’s About tab
• The first Group Leader from the Group where you are requesting membership, who sees your request, can Accept or Decline it
• Policy Suggestion
• If a membership request comes to a Group Leader from a GWRRA member with an active membership number, the request should be accepted
• Leaving a Group will now exclude you from any current and future Events or Posts that have an audience of strictly that Group
• This is how the courtesy to all who hold membership in your Group and all who follow your Group can pay off
• Courtesy from your Group Leaders
• Courtesy from your fellow Members

62

Slide 63

CALENDAR

• Only Events appear on the Calendar, no Posts
• You can parse your Events on the Calendar by using the three filters
• Category (Theatre)
• Choose your Chapter Group to see only the Events only your Chapter Members may attend
• Choose your District Group to see only the Events only your District Members may attend
• Choose your District Association to see what is happening throughout your District
• This will also include each Event from each of your District’s Chapters
• Remember, choosing the “GWRRA MD-DE District” Group will not include a single Event from any of

your District’s Chapters

• Choosing the “MD-DE District” Association will also include each Event your District is hosting
• Choose the GWRRA Association to see what is happening throughout GWRRA (U.S.A. & Canada)
• In general, if an Event’s audience is too large to fit in the theatre you choose, the Event will not appear
• Mileage Radius
• Zip Code
• Originally taken from your Profile, although you can override it as you wish
• You’ll need to override it in order to see Events located over 200 miles from the zip code in your Profile

63

• We’ve done all the work to create Events
• The Calendar is how everyone can see

the Events you’ve created

• There is only one Calendar in GroupWorks
• All Events are potentially visible on the

GroupWorks Calendar

• You simply use the three filters on the

GroupWorks Calendar to “weed out” the Events you don’t want to see or to “scale down” to the Events you do want to see

• GroupWorks always starts with the

widest Category (theatre)

• Select a smaller Category

(theatre) to “weed out” or “scale down” the Events you can view

• Click/Tap each filter to produce a list
• f possible choices
• Zip Codes you have used in the past

will be recalled for you by GroupWorks

• Use www.usps.com (the U.S.

Postal Service website) to research additional Zip Codes

• An Event from a Group with motorcycling as

their Passion will show a motorcycle icon

• Other Events from Groups with other

Passions will show their icon

• An Event with a star next to the date is an

Event where you’ve replied to the RSVP with “I’m Going”

• An Event with an ellipse at the bottom means

there are multiple Events scheduled for that date

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Page 26 of 34

• Navigate the GroupWorks Calendar with a:
• Click/Tap on a date to see each Event

scheduled for that day

• This is called “drilling down on

a date” in the GroupWorks Calendar

• More on the next slide
• Click/Tap <Prev Month to go to the

prior month

• Click/Tap Next Month> to go to the

next month

• More on the Zip Code taken from your Profile

later

• Click/Tap View Daily at the bottom of the

GroupWorks Calendar to view the Events taking place on the first day of the month showing

Slide 64

CALENDAR

• Click/tap on the date of January 12th, 2020

64

• You can change the filters in the same manner
• n the Daily View, as well
• Click/Tap on one of resulting Events to get

more details

• Click/Tap <Prev Day to go to the prior day
• Click/Tap Next Day> to go to the next day
• Click/Tap on View Monthly to return to the

GroupWorks Calendar

Slide 65

GROUPS

• You can display all kinds of Groups, even the ones in which you are not a

Member

• You can parse the Groups you see by using the three (3) filters
• Categories from which to choose
• All Passions
• My Passions
• My Associations
• Mileage Radius
• Zip Code
• Originally taken from your Profile, although you can override it as you wish
• You’ll need to override it in order to see Groups located over 200 miles from the zip

code in your Profile

65

• With the filters set as shown, five Groups

appeared

• Each Group shows:
• How many account owners are

following the Group

• How many Members each Group has
• The Zip Code assigned to each Group is

clandestine

• In the case of some Chapter Groups,

the assigned Zip Code is based on their monthly gathering location as of April 2019

GWRRA MD-DE District GroupWorks Presentation Handout

Page 27 of 34

• Group Leaders will have to contact

GroupWorks to get this Zip Code altered

Slide 66

CHANNELS

• Channels consist of polished videos known as Pieces
• Currently, the Motorcycling Passion does not have a

Channel

• In the future, some may find or produce Pieces to be

posted to a Motorcycling Channel 66

Slide 67

MY ACCOUNT

Profile tab

• Use the Edit button to update your personal Profile
• At the least, fill in the required (*) contact information
• City, State & Zip Code Bug is being resolved – For now use these steps
• Birthdate and gender
• A little bit “About Me”
• Select the Save button in the upper right corner to save your changes

67

• See Known Issues for details on the City, State

& Zip Code Bug

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Page 28 of 34 Slide 68

MY ACCOUNT

Profile tab (cont.)

• Groups
• This lists each Group where hold membership
• Select one to view the About tab for the Group
• Select the “Find Groups” button to search for more Groups where you could request membership
• Associations
• This lists each Association that contains a Group in which you hold membership
• Select an Association to see the Groups it contains

68

• Remember:
• Groups have:
• Posts
• Events
• Members
• Leaders
• Associations have only Groups

Slide 69

MY ACCOUNT

Profile tab (cont.)

• Channels
• This lists each Channel that belongs to one or more of

your Passions

• Select the “Edit” button to begin following additional

Channels

• Passions
• This lists each Passion that you have chosen
• Select the “Edit” button to add additional Passions

69

Slide 70

MY ACCOUNT

Settings tab

• Choose if and how often you want your GroupWorks Digest to be

emailed to you

• Choose how quickly you want comment notifications to be emailed to

you

• SMS Updates
• You can choose not to activate this feature until the City, State & Zip Code Bug

is resolved

• If you choose to activate this feature before the City, State & Zip Code Bug is

resolved, your mobile phone number will be requested and will be visible to every Member of each of your Groups 70

• GroupWorks Email Digest
• The default options are ON and Mon,

Wed & Fri, if there is new content

• Comment Notifications
• The default option is Immediately
• SMS Updates
• The default option is OFF
• See Known Issues for details on the City, State

& Zip Code Bug

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Page 29 of 34 Slide 71

MY ACCOUNT

Settings tab (cont.)

• Choose to display your contact information
• If you are using the work-around for the City, State & Zip Code Bug, this feature

should be activated

• Until the City, State & Zip Code Bug is resolved, deactivating this feature can

cause some functions under GroupWorks to fail

• Choose to follow any Channel that appears under your Passion in the

future

• Originally, we each had Motorcycling as a Passion, which has no Channel

currently

• Others may have added additional Passions to their account
• Choose to change your permanent password
• Use this when your permanent password has been compromised

71

• See Known Issues for details on the City, State

& Zip Code Bug

• If someone gains access to your permanent

password, change it as soon as possible

• Sharing your permanent password

with anyone is a violation of the GroupWorks Terms of Use

• The GroupWorks Terms of Use are

accessible from the link found at the bottom of any email GroupWorks sends to you

Slide 72

MY ACCOUNT

Payments tab

• Can only be implemented by the Group Leader
• A future feature to be implemented, hopefully in time for WinterThing 2021

72

Slide 73

SUPPORT

How T

• . . . T
• pics
• Sort these topics as you wish to find a topic of interest to you
• Use the spyglass button to search among these topics

FAQs (Frequently Asked Questions)

• Read through these FAQs as needed

Contact

• Contact GroupWorks with your problem or issue only if you

cannot find it among the How To . . . Topics, the FAQs or from any of your Group Leaders 73

• There are around eighty How To . . . Topics

from which to choose

• At the bottom of each Topic, you can

download it as an Adobe Acrobat file (.pdf) which can be saved or printed for reading offline

• The How To . . . Topic entitled Introduction to

GroupWorks is important for all new account

• wners to read

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Page 30 of 34 Slide 74

UNSUBSCRIBING FROM GROUPWORKS

• Members can Unsubscribe from GroupWorks
• This process will prevent a member of your Chapter or District from receiving anymore notifications concerning

events and official information

• The Chapter or District must determine a method that will keep such “off-the-grid” members aware of future events,

news and official information 74

Slide 75

UNSUBSCRIBING FROM GROUPWORKS

T

• unsubscribe, follow these steps:
• Look to the bottom of any email GroupWorks has sent to you
• Select the Unsubscribe link
• Sign on to GroupWorks
• Select “I am no longer a group member”
• Select Submit
• A series of options to parse down your participation in GroupWorks
• Select the options that best fit your needs
• If you must fully unsubscribe from GroupWorks, select the final option
• Select Submit

75

Slide 76

UNSUBSCRIBING FROM GROUPWORKS

T

• unsubscribe, continue with these steps:
• If you are sure this is what you want to do, select

Yes.

• Enter your complete email address to confirm your request to unsubscribe
• Select Confirm
• Your subscription, including your account, profile, settings, etc., will be removed from GroupWorks
• You will receive an email confirming that you have unsubscribed
• Select OK
• Each Group Leader who was effected will receive an email notification of what you have done
• Policy Suggestion:
• The Chapter Membership Enhancement & Social Coordinator can oversee keeping non-GroupWorks chapter members up to date on:
• Chapter events
• Posting of news and official information

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GWRRA MD-DE District GroupWorks Presentation Handout

Page 31 of 34 Slide 77

GROUP ADMINISTRATORS

• Group Administrators can do anything a Group Leader can do, plus more
• Group Administrators are clandestine
• Each Group has at least one Group Administrator, but no more than two
• Group Administrators can erase Events and Posts created by anyone
• While all others can only erase the Events or Posts they themselves have created

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• Group Administrators are clandestine within

the Group they administer for the same reason U.S. Marshalls are clandestine while on board many U.S. plane flights

• They are there in the case of need or

emergency

• Otherwise, they sit inconspicuously

along with everyone else with no one aware of the authority they have

• Here is how you can determine if you are a

Group Administrator within your Group

• Select your Group and view any Event
• r Post that you did not originally

create

• Look on the left side of the page to

see that the name and image of the creator is not you

• On the opposite side of the page, does

a red trash can button appear?

• If it does, you are a Group

Administrator within this Group

• If it does not, you are not a

Group Administrator within this Group

Slide 78

MD-DE GROUPWORKS POLICY HIGHLIGHTS

• You’ll find the policy on the Maryland-Delaware website, under Files & Information
• How Group Leaders may use the standard field “Title” and the custom field “Officer Role” in each membership
• Home Office recently announced that the “Officer Role” field will only be used for those with Director in their title
• How each Group in the MD/DE District Association is used
• This includes how Subgroups may be used
• How Group Leaders should respond to membership requests to join your Group
• How Group Leaders should take care of memberships when the Member’s GWRRA membership expires
• How Group Leaders should handle GWRRA trial members in their Group
• What types of Events a Group Leader should and should not create in their Group
• Including how to show a Ride For Fun
• How Group Leaders should manage inappropriate Posts and the Members that create them

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• The MD-DE District GroupWorks Policy is fluid,

because anything could happen in the future that might lead to a new topic, a change to a topic or the erasure of a topic

• From now on, future updates will be

announced

• When updates are posted, the

changed portions will be clearly identified

• The MD-DE District Director has the

final say on the entire policy

GWRRA MD-DE District GroupWorks Presentation Handout

Page 32 of 34 Slide 79

KNOWN ISSUES

• “Want T
• See What Others Are Doing?”
• This Post covers the ways Leaders and Members can see what other Groups are doing
• Some of these methods are not documented in the How T
• . . . T
• pics
• “Is

Your City, State & Zip Missing?”

• This Post covers a known security-related software issue that has existed in your Profile since before July 2019
• “Can’t Attach A

Video?”

• This Post covers a known software issue that prevents Leaders and Members from adding videos to their own Events or Posts
• “Membership Invitations Not Accepted?”
• This Post covers a known software issue of which Leaders need to be aware when inviting new Members to their Group
• Miscellaneous Issues found on the Mobile user interface (UI) only, of which GroupWorks may be unaware
• An account owner’s Profile street address and mobile phone number may become confused
• The Share Feature generates an invalid link back to the Event, Event tab, Post or Post tab where it was originally selected

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• Look for these Posts in the GWRRA MD-DE

District Group to find out more details

• Follow these Posts for additional news and

possible fixes

Slide 80

IN SUMMARY

• GroupWorks is a tool, not a toy
• Just like a hammer, it is a tool
• A hammer has a primary use of driving in a nail
• A hammer has a primary use of removing a nail
• A hammer has a grip for ease of use
• You could even use a hammer for things unrelated to carpentry
• Like a paper weight
• But that would be a waste
• But a hammer makes a terrible screwdriver
• It was never designed to do the job of a screwdriver

80

Slide 81

IN SUMMARY

• GroupWorks is a tool
• It has a primary use for streamlining mass communications down through an organization
• It has a primary use for streamlining mass communications up through an organization
• It has a grip for ease of use
• You, the Group Leaders, are the grip
• You could even use it for things unrelated to mass communications
• Like a way to ignore riders who don’t subscribe
• But that would be a waste
• But GroupWorks makes a terrible Director
• It was never designed to do the job of a Director

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GWRRA MD-DE District GroupWorks Presentation Handout

Page 33 of 34 Slide 82

IN SUMMARY

• No one expects you to walk out of this room an expert in GroupWorks
• You may have come today to dip your toe in the GroupWorks pool; Instead you feel like you’ve been thrown in the deep end
• Fit GroupWorks in as you see fit
• The information you disperse through GroupWorks does not replace your monthly newsletter
• Although, Posts and additional files (photos, images, documents, websites, videos, etc.) could be used as contributions to your next issue
• Your monthly newsletter remains your historical record of happenings within your District or Chapter
• Events and Posts are temporary and should be erased from GroupWorks by their creator once they are deemed obsolete
• What appears in your newsletter is your permanent record
• You can’t break GroupWorks
• You will find yourself growing into it more and more

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Slide 83

Q & A

83

Slide 84

ACKNOWLEDGEMENTS

• Information for this presentation was taken freely from:
• The 80 or more How To . . . Topics found on the How To tab of the Support page on GroupWorks
• The great technical assistance provided by the GroupWorks

Team

• GWRRA members in the MD-DE District should visit our District’s website under Files & Information to locate our District’s

GroupWorks Policy

• Contact one of your Group Leaders, via the About tab of your Group for assistance when using GroupWorks
• If you still need help, visit the Contact tab on the Support page of GroupWorks to take advantage of the great technical

assistance offered by the GroupWorks T eam

• The Maryland – Delaware District GroupWorks Policy
• Located on the MD-DE District website under Forms & Information

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GWRRA MD-DE District GroupWorks Presentation Handout

Page 34 of 34 Slide 85

TWITTER VERSE

• How many of you have ever heard of this term?
• It is the universe of Twitter
• Twitter is just another social media website, like GroupWorks
• Heard of any notable people that have tweeted something they later wish they hadn’t?

85

Slide 86

WINGER VERSE

• Well, welcome to the “Winger verse”
• You, the Group Leaders, are the custodians of this “Winger verse”
• You, the Group Leaders, are the moderators of whatever is created in the Group(s) you lead
• Courtesy from each of your Group Leaders and from each of your fellow Members can pay off
• Enjoy the ride

86