January 2018 Community Sessions
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GROW THE COAST STRATEGIC REGIONAL TOURISM PLAN
Photos supplied by North Cape Coastal Tourism Area Partnership
GROW THE COAST Sessions S TRATEGIC R EGIONAL T OURISM P LAN 1 - - PowerPoint PPT Presentation
January 2018 Community GROW THE COAST Sessions S TRATEGIC R EGIONAL T OURISM P LAN 1 Photos supplied by North Cape Coastal Tourism Area Partnership GROW THE COAST Introduction This document includes the slides presented to the
January 2018 Community Sessions
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Photos supplied by North Cape Coastal Tourism Area Partnership
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Sessions held in three locations throughout the region (Abrams Village, Mill River, Summerside).
with people throughout the region held in the fall of 2017 as well as discussions with the Grow The Coast Working Committee. The intent was to gather additional information from regional stakeholders during the Community Sessions.
(44.7%); 3.5 star (41.0%) based on room nights sold and available
comparisons with other regions.
stakeholders throughout the region and do not include everything within the region
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Overview
community and government leaders
funded by Tourism Atlantic (ACOA) and Province/Tourism PEI
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Working Committee
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Observers
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Why do we need this plan?
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Meetings in 4 Areas (Jan)
Inventory
Session #1 (Feb 21st)*
Communications
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STAGE 1 STAR Start Up and Regional Research (September to December) STAGE 2 Introduction to STAR and Site Visit (Nov – Feb) STAGE 3 Visioning, Bench- marking and Idea Generation (March) STAGE 4 Regional Consultations (April) STAGE 5 Draft Plan Presentation and Capacity Building Session Launch (May) STAGE 6 Final Plan and Implement- ation (June
STAGE 7 Follow-Up and Interim Reporting (November 2018 and April 2019)
Committee
Session #2 (March 21st)*
Communications
Tourism Survey
shop/informal discussions/ communications
communications
Regional Tourism Plan
Session #3 - Presentation of Draft Plan (End
communications
approved and received
focus
Communications
2018 Interim report and capacity building
report
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What does this mean to you?
(February 21st and March 21st)
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Today’s Objectives
challenges, gaps
(February 21st)
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everything in-between
rich local experiences that meet and exceed visitor expectations
experiential tourism and providing more options to visitors
greater awareness
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What we heard so far
in the region (including by locals) To do this we need to focus on the visitor and what they are looking for
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Source: ED&T Value and Volume Model, 2007/08, 2012, 2014 Exit Surveys. *Forecast based on ED&T Value and Volume Model. Subject to change
Year PEI Visitation % Change NCCD Visitation % Change % of PEI Visitors Who Visited NCCD Summerside Visitation % Change % of PEI Visitor Who Visited Summerside 2017* 1,559,184 5.0% 332,896 2.4% 21.4% 593,362 3.2% 38.1% 2016 1,484,536 5.3% 324,998 6.6% 21.9% 574,706 6.5% 38.7% 2015 1,410,316 5.9% 304,999 7.6% 21.6% 539,438 6.9% 38.2%
*NCCD figures exclude Summerside
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Current Situation (2014 Exit Survey)
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% of PEI Overnight Parties who Stayed
North Cape Coastal Summerside Green Gables Shore Red Sands Shore Points East Coastal Greater Charlottetown Jan-Apr 7.5% 22.3% 4.5% 5.2% 5.2% 55.4% May-Jun 4.9% 8.5% 34.7% 4.4% 11.3% 36.2% Jul-Aug 7.5% 7.4% 38.8% 6.8% 14.5% 24.9% Sep-Oct 8.4% 10.1% 31.7% 4.6% 17.1% 28.1% Nov-Dec 8.1% 13.7% 6.2% 5.4% 16.7% 49.9% TOTAL 7.4% 10.2% 30.8% 5.8% 13.7% 32.1%
Source: Economic Development and Tourism, 2014 Exit Survey
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tourism, large upcoming events)
(do we have the right products to support this market?)
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Occupancy in NCCD (Including Summerside)
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Source: PEI Accommodations Review by Canada Select Star-Rating, Province of Prince Edward Island, January 2018
rating rooms available
4.5 star rooms available
star rooms available
unrated (almost 3,500 to approx. 12,750)
10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 180,000 190,000 200,000 210,000
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
NCCD Number of Room Nights Available by STAR Rating
Unrated 1 1.5 2 2.5 3 3.5 4 4.5 5
3.5 Star Ratings 2.5 Star Ratings 5 Star Ratings 2 Star Ratings Unrated
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10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
NCCD Number of Rooms Sold by STAR Rating
Unrated 1 1.5 2 2.5 3 3.5 4 4.5 5
Occupancy in NCCD (Including Summerside)
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Source: PEI Accommodations Review by Canada Select Star-Rating, Province of Prince Edward Island, January 2018
rating rooms sold
4.5 star rooms sold
rooms sold
(almost 900 to approx. 3,300)
4 star (44.7%); 3.5 star (41.0%)
3.5 Star Ratings 2.5 Star Ratings 3 Star Ratings Unrated
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Occupancy in NCCD
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14.5% of Total Fixed Roof Rooms Nights Sold in PEI from January to October 2017 Highest occupancy rate in August (almost 75%)
Source: Prince Edward Island Tourism Indicators, October 2017 Total Room-Nights Available estimated based on Room-Nights Sold and Occupancy Rates. Rounding errors may occur
Fixed Accommodations YTD Jan Feb Mar Apr May Jun Jul Aug Sept Oct NCCD Total Room-Nights Available (Est) 228,603 18,519 16,781 18,708 18,487 23,500 26,229 27,926 27,964 26,607 24,007 NCCD Total Room-Nights Sold 92,127 4,315 4,833 4,733 4,289 6,580 9,154 18,459 20,917 12,053 6,794 % Change 5.5%
7.6% 31.4% 7.1% 14.8% 14.4% 1.7% 3.8% 7.8%
NCCD as % of PEI Total Room-Nights Sold 14.5% 23.9% 24.3% 26.0% 19.1% 17.3% 11.7% 12.4% 13.1% 13.4% 16.4% NCCD Occupancy Rate 40.3% 23.3% 28.8% 25.3% 23.2% 28.0% 34.9% 66.1% 74.8% 45.3% 28.3% North Cape Coastal Drive Winter Season Shoulder Season Peak Season Fall Shoulder Season
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Occupancy in NCCD
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6.6% of Total Campground Site-Nights Sold in PEI from January to October 2017 Low occupancy rates during peak season (July and August)
Campgrounds YTD May Jun Jul Aug Sept Oct NCCD Total Site-Nights Available (Est) 79,536 179 16,207 21,465 22,925 17,492 1,306 NCCD Total Site-Nights Sold 23,145 10 2,269 8,500 8,872 3,306 188 % Change 5.6%
10.5% 1.1% 6.8% 7.9% 241.8% NCCD as % of PEI Total Site- Nights Sold 6.6% 0.1% 4.2% 6.9% 7.7% 6.8% 9.4% NCCD Occupancy Rate 29.1% 5.6% 14.0% 39.6% 38.7% 18.9% 14.4% Shoulder Season Peak Season Fall Shoulder Season North Cape Coastal Drive
Source: Prince Edward Island Tourism Indicators, October 2017 Total Room-Nights Available estimated based on Room-Nights Sold and Occupancy Rates. Rounding errors may occur
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Current Situation
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Travel Package, 2.2% Accommodations 27.6% Food and beverage at restaurants, bars, etc., 21.6% Food and beverage at stores, 11.4% Vehicle
14.5% Car rentals in PEI and local transportation, 1.3% Shopping, 11.8% Recreation and entertainment, 5.4% Other expenditures, 4.3%
NCCD
2014 Exit Survey
Total Overnight Pleasure Parties 31,547 Total Overnight Pleasure Visitors 93,424 Estimated Direct Expenditures $22.5 Million Average spend per party per visit $713 (PEI =$1,169) Average spend per person per day $57.55 (PEI = $86.54) Source: Economic Development and Tourism, 2014 Exit Survey
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Current Situation (2014 Exit Survey)
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North Cape Coastal Summerside Green Gables Shores Red Sands Shore Points East Coastal Greater Charlottetown
Estimated Total Direct Expenditures $22.5 Million $34.7 Million $178.0 Million $24.9 Million $51.9 Million $127.7 Million Average spend per party per visit $713 $684 $1,462 $1,131 $1,003 $817.10 Accommodations 27.6% 30.6% 36.8% 31.5% 31.9% 33.1% Food and beverage at restaurants, bars, etc.. 21.6% 22.4% 17.2% 17.3% 18.6% 22.6% Vehicle operation 14.5% 12.1% 9.6% 10.9% 11.1% 9.2% Shopping 11.8% 15.2% 12.0% 14.6% 11.2% 15.1% Food and beverage at stores 11.4% 7.0% 8.2% 10.4% 9.2% 6.0% Recreation and entertainment 5.4% 4.9% 7.8% 5.6% 6.7% 6.4% Travel package 2.2% 1.9% 2.5% 2.2% 2.0% 2.0% Car rentals in PEI and location transportation 1.3% 1.6% 1.8% 2.3% 2.7% 2.1% Other expenditures 4.3% 4.1% 4.2% 5.2% 6.6% 3.6%
Source: Economic Development and Tourism, 2014 Exit Survey
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Visitor spends on average $165.00 per day vs. Resident spends an average of $41.36 per day at Fall Flavour Events
(Tourism PEI example)
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2 Adults Travelling Alone
55+ Travelers
Families with Children
Stay with Family or Friends
Retired Considered to have more money to spend Smaller family market Influenced by local decision making Household income tends to skew towards lower than average Own cottage
Mother tongue is French
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North Cape Coastal Summerside Green Gables Shores Red Sands Shore Points East Coastal Greater Charlottetown
2014 Exit Survey – Total (Full Year) Overnight Pleasure Parties 31,547 50,737 121,759 21,974 51,721 156,224 Millennial (18 to 34) Travellers 5.7% 5.7% 5.2% 5.7% 4.4% 9.5% Middle Aged (35 to 54) Travellers 11.9% 11.8% 11.7% 12.6% 12.3% 12.8% Senior (55 and over) Travellers 46.5% 44.6% 30.8% 37.9% 44.6% 45.0% Multi-generational Travellers 17.3% 19.5% 17.4% 14.6% 17.0% 17.4% Families/Adult(s) with Child(ren) 18.6% 18.4% 35.0% 29.2% 21.8% 15.2% French as the Mother Tongue 19.3% 12.1% 16.2% 14.5% 17.1% 13.7% Household Income – Under $40,000 17% 14.4% 14.0% 10.5% 12.0% 11.3% Household Income – Under $100,000 62% 61.1% 58.0% 50.4% 53.8% 55.2% Household Income – Under $125,000 72.5% 73.6% 70.0% 64.0% 66.2% 65.8%
NEW SLIDE – ADDED BASED ON PARTICIPANT QUESTIONS
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What is needed to increase occupancy and the visitor spend in the North Cape Coastal Drive region?
Consider:
a regional approach)
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What we heard so far
“No incentive to stay an extra day/night, as can cover the area in one day”
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Lure Travel Motivator: Natural Beauty, Pastoral Landscape Icon- Anchor Products: Beaches, Golf, Coastal, Culture, Festivals, Soft Adventure Regional Activities: 80% of money spent on these activities once the visitor is here Primary Features Average 4 Hours Spent Average 8-10 Hours Spent
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Beaches, Coastline, Water-Based
waterfront/Summerside Off the Wallz Splash Park)
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Natural Beauty and Pastoral Settings
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Soft Adventure (or Outdoor Activities)
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North Cape, Lennox Island, Bloomfield Park, West Point, Black Marsh, Summerside Boardwalk, Rotary Friendship Park, Fishermen’s Haven Park Boardwalk) (further development required in some areas)
(such as Waypoint 04 Deep Sea Fishing & Marine Adventures, Island's End Tuna Charters)
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Festivals and Events (One Time)
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Culinary Experience
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Golf
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Source: Golf PEI Source: PEI Ocean View Resort & Golf
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Nearby
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Top 5 Activities (But
Not Necessarily in NCCD)
NCCD Advantage NCCD Disadvantage Opportunity
tour (60.4%)
route
between”
relatives (55.7%)
in NCCD”
locals
products (lobster, potatoes, mussels, oysters, wine, beer) (51.6%)
seafood
(49.9%)
beaches
washrooms, accessibility)
crafts/souvenirs/antiques (48.6%)
they are in tourism
engagement
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Visiting historical and cultural attractions (41.4%)
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Visiting a national/provincial park (36.5%)
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Attending a festival, event or concert (19.4%)
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Visiting Birthplace of Confederation Attractions (18.7%)
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Visiting Anne of Green Gables attractions (16.8%)
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Using Confederation Trail (cycling, walking, running) (14.3%)
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Other Activities they did but not necessarily in NCCD
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Attending a performance (live theatre, play) (13.1%)
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Visiting a theme, fun or amusement park (9.8%)
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Participating in water activities (7.3%)
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Taking part in an authentic PEI experience/hands
pottery) (7.1%)
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Playing golf (7.1%)
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Attending a sports event or tournament (as a spectator) (3.1%)
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Historical and Cultural Attractions
agriculture communities, other, delivered through our festivals and events, entertainment, experiences
lighthouses, harbours
anchor products (e.g., Acadian and Aboriginal)
cultural offerings and to learn how to write and share stories
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Historical and Cultural Attractions – Examples
history, not well known) (Abrams Village)
world-famous potato (O’Leary)
Montgomery product (Bideford)
Bishop Machine Shop, Lefurgey Cultural Centre) (Summerside)
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Centre (North Cape)
(Lennox Island)
House (Tyne Valley)
Lennox Island Development Corporation and potential for tours (Bideford)
“If you are coming just for the museum, plan to stay less than an hour. If you are coming for the reading too, plan a few hours at least!”
Trip Advisor, United States visitor
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”More Entertainment” other than Festivals and Events
parties, dinner theatres, entertainment space/exhibits, food service, gift shop
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Sport Tourism
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Join one of the following breakout group categories:
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Natural assets: coastal, natural beauty, sightseeing/driving tour, beaches (e.g., signage, tours)
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Culinary assets: culinary experiences, sampling local culinary products (e.g., lobster, potatoes, mussels, oysters, wine, beer), food offerings in the region
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Attractions: festivals and events, entertainment (live performances, theatre, amusement parks, outdoor activities) and historical and cultural attractions, sport tourism
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Soft adventure, other activities (biking, cycling, golf, water based activities)
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Within your breakout group, reflect on what was presented from through a “Visitors’ Lens” and identify: (a) other assets (what is missing on the lists we presented to you today), (b) gaps in terms of assets that we do not have in the region but should and any support that is needed, and (c) what is truly unique about the North Cape Coastal Drive
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Your Feedback
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consent that you accept to receive email communications for this initiative
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Please book your calendar! And tell others about it!
See you on February 21st! Stay in touch
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Consultants
the development of an actionable plan
Wendy Drake, STAR Facilitator Wendy.drake@mrsbgroup.com Zachary Robson, Research and Communications zachary.robson@mrsbgroup.com www.mrsbgroup.com 902-368-2643
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