Government finance officers: Leading the community through - - PowerPoint PPT Presentation
Government finance officers: Leading the community through - - PowerPoint PPT Presentation
Government finance officers: Leading the community through challenging financial times Despite signs of a recovery, if a slow one, in other elements of the economy, it may be years away for many municipalities. Between now and 2012,
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New York Times, July 26, 2010
Despite signs of a recovery, if a slow one, in other elements of the economy, it may be years away for many municipalities. Between now and 2012, America’s cities are likely to experience shortfalls totaling $55 billion to $85 billion, according to a survey by the National League of Cities, because of slumping revenues from property taxes and sales taxes and reduced support from state governments.
Fiscal First Aid
What is Fiscal First Aid?
- Immediate adjustments to stabilize a
deteriorating financial condition
- Often short-term measures that will not
hurt long-term financial condition
- May be used to “buy time” for a longer
term solution
- Not necessarily just for those in crisis
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Before Treatment, Diagnose!
- Distinguish between structural and
cyclical deficits
- Help decision-makers visualize the
problem
- Get benchmark data
- Understand what tough times mean for
citizens
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Visualizing the Problem
7
Business as usual is not sustainable
Deficit ($’s millions) 17.6 26.3 33.1 38.5
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Fiscal First Aid Tactics
- Make managers manage –
accountability through transparency
- Review currently funded capital projects
and future years in capital plan
- Position review –
vacancy bank
- More rigorous tax/fee collection
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First Aid Tactics
- Audit routine expenditures
– Pension & Benefits – Cellular devices – Publications, benefits, training – Temporary Labor
- Energy consumption
– Buildings – Vehicles (anti-idling policy, automatic vehicle locators)
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Fiscal First Aid Tactics
- Vehicles and Major Equipment review
- Audit and closely monitor overtime
usage
- Address health care costs
- Technology review
– Printers, computers and supplies
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Fiscal First Aid Tactics
- Consider fees for service
- Service coordination (e.g. mowing)
- Inter-organizational cooperation
– Purchasing – Working with non-profits
- Stormwater
utility
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Risky First Aid Strategies
- Selling assets especially if proceeds
used to fund ongoing expenses
- Re-assessing inter-fund transactions
- Short-term debt for vehicles
- Outsourcing
- Increasing part-time labor
- Better returns on idle cash by increasing
risk
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Fiscal First Aid Malpractice
- Arbitrarily raising taxes
- Underfunding
future obligations
- Restructuring employee benefits to
defer compensation
- Too optimistic forecasting
- Spin-offs and special districts to hide
financial problems
- Across-the-board cuts
– Programs or wages
Across the Board Cuts Address $14.5 Billion Shortfall
- California Governor’s Office: “Across-the-board
approach spreads reductions as evenly as possible so no single program gets singled out.”
- Reaction: “the governor’s approach would be like a
family deciding to cuts its monthly mortgage payment, dining-out tab and Netflix subscription each by 10%, rather than eliminating the restaurant and DVD spending in order to keep up the house payments.”
Easy to understand information key to changing organization behavior
Financial Update August 2009
City of Savannah
Financial Structure
General Fund
Police Fire Public Works Public Development Leisure Services Subsidies
E-911 Fund Water Fund Enterprise Funds Special Revenue Funds Sewer Fund Parking Fund Sanitation Fund
Residential Refuse Refuse Disposal Recycling Street Cleaning Commercial
Civic Center Fund HazMat Fund Community Development Fund Internal Services Fund
Vehicle Maintenance Information Technology Over 80 Funds
2009 General Fund Revenues
Property Taxes 36% Sales Tax 23% H/M Tax 3% Other Taxes 9% User Fees 14% All Other 15%
City of Savannah Financial Update
August
2009
City of Savannah Financial Update August 2009
No Growth in Property Tax Revenue
$0 $10 $20 $30 $40 $50 $60 $70 2005 2006 2007 2008 2009 Millions
Projected to end year $724,000 under budget
City of Savannah Financial Update August 2009
Sales Tax Revenue below target and $1.65 million below 2008 YTD
Projected $2.7 million draw from Sales Tax Stabilization Fund
$0 $5 $10 $15 $20 $25 $30
YTD Target YTD Actual
Millions
City of Savannah Financial Update
August 2009
Hotel/Motel Tax revenue below target and $1 million below 2008 YTD
Projected to end year $2.3 million under budget
$0 $5 $10
YTD Target YTD Actual
Millions
Revenue 09 Projected Deficit Trend Interest Earnings $ (1,995,000) Building Inspections (1,080,000) Business Tax (300,000) Auto Rental Tax (220,000) Preservation Fee (62,000) Water & Sewer Tap-in Fees On target
City of Savannah Financial Update
August 2009
Other Revenue Highlights
2009 Citywide Expenditures
M & FS 5% Parking 2% SCMPD 25% Fire 9% Public Development 6% W & S 22% Leisure Services 9% Facilities Maintenance 7% Sanitation 9% Other 6%
City of Savannah Financial Update August 2009
Over 50% of budget personnel
$0 $50 $100 $150 $200 $250 $300 $350 Millions
Other Interfund Capital Outlay Debt Commodities Outside Services Personnel
City of Savannah Financial Update July 2009
City of Savannah Financial Update
August
2009
Salary savings due to vacancy bank
$0 $10 $20 $30 $40 $50 $60 $70 $80 YTD Target YTD Actual
Millions
Projected to end year $4.8 million under budget
City of Savannah Financial Update
August
2009
Overtime spending $628,000 or 17% above target
$0 $1 $2 $3 $4 $5 August Overtime Target August Actual
Millions
Projected to end year $855,000 over budget
City of Savannah Financial Update
August
2009
Monthly Overtime Actual vs. Target
- Police
First time in eight years Police has not exceeded
- vertime budget and $1.4 million below 2009 actual
0.0 0.5 1.0 1.5 2.0 2.5 3.0 October YTD November YTD December YTD
Millions
Overtime - Budget Target Overtime - Actual
City of Savannah Financial Update
July 2009
Year to date overtime expenditures by Bureau (millions)
$0.0 $0.5 $1.0 $1.5 $2.0 $2.5 Police Fire W & S Sanitation M & FS Leisure Srvs Fac Mant Pub Dev
- Fire: Above YTD Target and above last year actual
- Police & Management Services (Parking): Above YTD Target
but below last year actual
- All other bureaus: Below YTD Target and below last year actual
City of Savannah Financial Update
August 2009
Temporary Labor spending $177,000 above target
$0 $400,000 $800,000 $1,200,000 $1,600,000 YTD Target YTD Actual
Projected to end year $250,000 over budget
Total Fuel Usage up by 5.6%
134,146 Gallons 134,146 Gallons 126,970 Gallons 126,970 Gallons
Account for 97% of increase Reduced unleaded fuel by 1,095 gallons
Revenue 09 Projected Year-End Trend Gasoline $ (1,190,000) Diesel (1,245,000)
City of Savannah Financial Update
August 2009
Other Expenditure Highlights
Current projections for 2009 General Fund
City of Savannah Financial Update
August 2009
$1.6 million $7.2 million $8.8 million Revenue Expenditures Bottom Line * * Includes $2.7 million draw from sales tax stabilization
fund & $1.8 million from HTRG
Getting the
- rganization’s
attention
Why do we have to change the way we do business?
(Headline about economy)
Atlanta To Cut 222 Jobs; Fire, Police Hours Cut
Firefighters, Police To Work 36-Hour Weeks POSTED: December 2, 2008 ATLANTA -- The city of Atlanta announced Tuesday that 222 jobs will be eliminated. This newest round of layoffs comes after 93 jobs were cut less than a month ago
Savannah Great Dane plant closing
BY THE ASSOCIATED PRESS
Trailer manufacturer Great Dane has announced it will close its nearly 100 year-old Savannah plant early next year. The January closing will leave 270 workers without jobs
Economy Shed 598,000 Jobs in January
In a bleak report on Friday, the Labor Department said that almost 600,000 jobs disappeared in January and that a total of 3.6 million jobs had been lost since the beginning of the recession in December 2007. The unemployment rate, meanwhile, rose to 7.6 percent, from 7.2 percent a month earlier.
Published: New York Times February 6, 2009
We are prepared…
- Reduced debt by over 40%
- Maintained capital infrastructure
- Limited growth of new ongoing
expenditures
- Built adequate reserves
- Invested in neighborhoods and
economic development
We are not immune…
City of Savannah Financial Update Second Quarter 2008
Sales Tax Declines for Two Straight Years
No growth in 2008 property tax revenue…
City of Savannah Financial Update Second Quarter 2008
City of Savannah Financial Update Second Quarter 2008
Steep decline in development services revenue
Steeper decline in water tap in fees
City of Savannah Financial Update Second Quarter 2008
Salaries & wages continue to increase
- Medical expenditures are now
- ver $14 million
- Retiree medical contribution up to
$6 million… needs to be $10 million
- Workers compensation exceeded
$2 million last year
- Overtime ballooned to over $8
million in 2008
To balance the 2009 budget We had to…
- Eliminate general wage increase
- Eliminate all general fund capital
projects
- Hold all non-salary expenditures
to 2008 levels
- Draw down $1 million in sales tax
stabilization funds (note: January 09 sales tax was down 17%)
This is not sustainable
So what do we do?
A new way to budget That requires us to…
- Look at our services with the eyes
- f a citizen
- Reach outside our bureau/
department box
- Focus on priorities and
measurable outcomes
- Relentlessly find and implement
efficiencies
Budgeting for Outcomes
The art of leadership in today’s world involves orchestrating the inevitable conflict, chaos, and confusion of change so that the disturbance is productive rather than destructive
Harvard Business Review July-August 09
Long term solution to financial crisis
Focus on Outcom es Com m unity Perspective
Low High Low High
I nput Budget Output/ Outcom e Reporting Departm ent Outcom e Budgeting Budgeting for Outcom es ( BFO)
Why do we need a different approach to budgeting?
- Permanent fiscal crisis? (tax reform,
rising costs, increasing demand)
- Cynical public
- Perception that government is broken –
citizens don’t receive results for the taxes they pay
- Shift focus to delivering results at a
price citizens are willing to pay
Typical budget balancing techniques are not sustainable
- Shift funds from other accounts
- Borrow –
shift costs to next generation
- Pension contribution holiday
- Use reserves/sell assets
- Temporary cost cuts (freeze vacancies)
- Defer capital replacement and
maintenance
- Across the board cuts
The future ain’t what it used to be. Yogi Berra
Why Budgeting for Outcomes?
- Provides structured process for linking
spending to outcomes
- Provides logical methodology for
prioritizing activities and programs
- Facilitates collaboration and flexibility
- Gives managers opportunities to
innovate
- Avoids gimmicks like across-the-board
cuts
Priority Driven Budgeting takes a comprehensive perspective
“The usual, political way to handle a projected deficit is to take last year’s budget and cut. It is like taking last year’s family car and reducing its weight with a blowtorch and
- shears. But cutting $2 billion from this vehicle
does not make it a compact; it makes it a
- wreck. What is wanted is a budget designed
from the ground up.”
Seattle Times editorial, Nov. 17, 2002 on Washington State’s use
- f a BFO process.
Budgeting for Outcomes Process
Choose priorities of government Create requests for results Allocate funds to priorities Establish the price of government Invite offers from sellers Rank the
- ffers
Decide what to buy Present the Outcome Budget
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What Results Matter Most? How to choose priorities
- Ask your citizens
– Surveys – Focus groups – Internet surveys
- Build on existing work
– Vision or priority statements – Strategic plans
- Elected leaders make the final decisions
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Mesa County Citizens Priorities
Mission Statement In partnership with citizens, Mesa County will maintain and enhance quality of life by effectively providing community services that ensure public health, safety, and well being in a transparent and equitable way. Slogan Mesa County—Creating a community
- f opportunities for all residents
with a focus on the future. I want Mesa County to manage and preserve public resources. I want to feel safe anytime, anywhere in Mesa County. I want a community where citizens of all ages can be healthy and successful. I want plans and infrastructure that maintain quality of life in the face of rapid growth. I want Mesa County to have a Variety of industries that will promote a healthy economy.
Continue to efficiently and effectively protect and manage all public resources Continue to promote and protect public safety Continue to promote and protect public health and the success of all citizens. Create well-planned and developed communities Promote economic vitality in Mesa County
Savannah will be a safe environmentally healthy and economically thriving community for all its citizens
P u b l i c S a f e t y N e i g h b
- r
h
- d
V i t a l i t y High Performing Gov’t Health & Environment Culture Recreation Economic Growth Poverty Reduction
Budget Priorities
I want to be safe and feel safe from crime, fire and
- ther hazards anywhere in
the City I want to live in a city of strong and vibrant neighborhoods that are clean, safe, and encourage a sense of community I want to live in a community that reduces poverty by empowering motivated people to become economically self‐sufficient I want to live in a community that provides recreational and cultural
- pportunities that will keep my
mind and body active and that recognize the diversity of its citizens I want a fiscally responsible, accessible and responsive government that maximizes use of public resources for services I need I want to live in a community that promotes health through good infrastructure (e.g., water, sewer) while preserving the environment for future generations & I want to live in a city that encourages & supports appropriate economic growth that creates jobs, expands city revenue and improves neighborhoods and commercial corridors
Roanoke Priorities
- Education
- Safety
- Economic Development/Job Creation
- Good government
- Human Services
- Infrastructure
- Livability
Budgeting For Priorities
City Manager City-wide Priorities Team City-wide Value Team
Position Review Buildings & office space Vehicles & Equipment GIS services Technology Mowing & Litter Coordination Automatic vehicle locators
High Performing Gov’t Public Safety Neighborhood Vitality Poverty Reduction Economic Growth Health & Environment Culture & Recreation R e s u l t s T e a m s E f f i c i e n c y T a s k F
- r
c e s Mayor & Aldermen
Customer Service Coordination Stormwater Utility
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Pricing the priorities: Allocating funds
- How much is each priority worth?
- What are their relative values?
- This is not a cost question (the old budget
game)
- It’s a value judgment, not science
- Citizen input valuable, not determinative
- Two conditions will be true: Total has to add
to 100%, and that will not be enough.
Results Teams
- Multi-disciplinary employee team
- Tasked with…
– Refining priority statement – Developing indicators to measure progress in achieving priorities – Researching causal factors of their priorities – Developing strategy maps – Developing requests for offers – Ranking offers – Negotiating cost reductions with departments
I want to live in a community that reduces poverty by empowering motivated people to become economically self-sufficient
▲Education/GED ▲Workforce Development ▲Entrepreneurial Programs ▲Childcare ▲Housing ▲Family Planning ▲Food ▲Transportation ▲Healthcare ▲Financial Education ▲Bank the “unbanked” ▲Home Buyer Programs ▲Free Tax Preparation (EITC application) Primary Factor 1:
SKILLED AND EDUCATED WORKFORCE
Primary Factor 2:
SUPPORT SERVICES
Primary Factor 3:
WEALTH DEVELOPMENT INDICATORS
- Poverty rate •
Self-sustaining wage rate • Unemployment rate
- Wealth accumulation
- Water Treatment
- Protect Raw Water Source
- Distribution System
- :Public Education/Training
- Sanitation Management
- Street-sweeping
- Blight Eradication
- Training/Community Outreach
- Greenhouse Gas Emissions Reduction
- Solid Waste Diversion (Landfill Diversion)
- Waste Reduction
- Public Education/Training
- Storm water Treatment/Maintenance
- Pollution Control
- Watershed Management
- Public Education/Training
Primary Factor1: Safe Drinking Water Primary Factor 3: Clean Streets and Neighborhoods Primary Factor 2: Clean Rivers and Streams Primary Factor 4: Clean Air
Indicators:
- Improve Citizen Satisfaction
- Meet Regulatory Requirements
- Sufficient Capacity to Meet Citizen Needs
- Improve Environment for Future Generations
I want to live in a community that promotes health through good infrastructure while preserving the environment for future generations
Health & Environment
I want a fiscally
responsible, accessible and responsive government that maximizes use of public resources for services I need.
- Accountability and Integrity
- Long Range Strategic Planning
- Transparency
- Intergovernmental Advocacy
- Communication
- Accessibility
- Responsiveness
- Professionalism
- Asset Planning and Management
- Capital Strategy and Investment
- Sustainability
- Collaboration
- Balanced Budget
- Long Range Fiscal Planning
- Professional Best Practices
Primary Factor 1: Leadership Primary Factor 3: Citizen Engagement and Customer Service Primary Factor 2: Fiscal Responsibility Primary Factor 5: Public Resources Management Indicators:
- Credit Rating
- 311 Center / Std Response Time
- Per Person Cost of Government
- Employee Retention Rate
- Citizen Satisfaction Survey
Primary Factor 4: Human Resources Management
- Competitive Recruitment
- Workforce Development
- Creativity and Innovation
- Succession Planning and Engagement
High Performing Government
City of Savannah / Department Name / Title of Presentation
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Culture & Recreation Request for Result
- CR-02 We seek offers that provide a variety of
meaningful education and enrichment opportunities for all citizens. Specifically offers that:
– Expose citizens to local and international art and heritage – Integrate with school curriculum to help citizens gain comprehensive understanding within and across various subjects – Develop practical work skills to build a more competent and multi-faceted local workforce – Provide accessibility across a number of parameters, including ADA compliance, cost, and amenities
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Neighborhood Vitality
- NV-02 We seek offers that promote and integrate the
careful development and maintenance of public realm and open space throughout the community. Specifically offers that:
– Increase the safety, calmness, and accessibility of public streets and facilities, signage and open spaces, integrating pedestrian and cyclist friendly amenities where possible – Create, enhance and maintain facilities, parks and squares for the recreation and enjoyment of residents
- f all ages
– Ensure public infrastructure is maintained at a “standard condition” level
78
Teams Invited Offers
- Departments (and some outside
agencies) developed responses to the Requests for Results
- Their offers were proposals on how to
contribute to achieving the desired results - a performance commitment at a certain price
79
The offers…
- Promise a specific level of performance at a
specific price.
- Offers of services not departments
- Include proposed measures of performance.
- Are opportunities for departments to propose
new, innovative practices.
- Assume no guarantee of funding based on
historic funding levels
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Neighborhood Vitality Offers
- Home Purchase Program
- Park Maintenance
- Flood Mitigation
- Urban Forestry
- Tree Ordinance Admin
- Sanitation Code
Enforcement
- Property Maintenance Code
Enforcement
- Development Permitting &
Inspections
- Assistant City Manager –
PD
- Clean Sweep/Derelict Rental
- Housing Improvement
Program
- Sidewalks/Curb & Gutter
ADA
- Playground equipment
maintenance
- CDBG Planning/
Implementation
- ROW Vegetation
Maintenance
- Historic Preservation
- Neighborhood
Documentation Project
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Ranking offers – Results teams seek the best outcomes for the money
- Forced ranking process (e.g.,15 offers only 5
can be “excellent”, 5 “very good” and 5 “good”)
- First round ranking ignore mandates and
revenue sources
- Start buying from the top and draw a line
when money runs out
- Send offers back to “sellers” after round one
with suggestions for improvement
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Good Nutrition Priority (Example)
- GN-01 We seek offers that provide
vegetables for neighborhood children. Specifically vegetables that:
– Have a high vitamin and fiber content – Are locally grown – Are versatile (can be used in soups, salads, cooked, or eaten raw) – Children will eat (e.g., they taste good)
Forced Ranking Process
Score Bob Rochelle Willie Stephanie Charles Joe Chris Broccoli G V E E E E E Squash V G V V V V V Tomatoes E G G E V V V Carrots E V E E E E E Brussel Sprouts V G G G G G E Celery E E V V G G G Parsnips G V E V E E G Peas V E G G G G V Onions G E V G V V G
E = Excellent; V = Very Good; G = Good
Forced Ranking Process Round 1
Score Bob Rochelle Willie Stephanie Charles Joe Chris 1 Carrots 20 3 2 3 3 3 3 3 2 Broccoli 18 1 2 3 3 3 3 3 3 Parsnips 15 1 2 3 2 3 3 1 4 Tomatoes 14 3 1 1 3 2 2 2 5 Squash 13 2 1 2 2 2 2 2 6 Peas 12 2 3 2 2 1 1 1 7 Celery 12 3 3 1 1 1 1 2 8 Onions 12 1 3 2 1 2 2 1 9 Brussel Sprouts 10 2 1 1 1 1 1 3
E = 3; V = 2; G = 1
Score Bob Rochelle Willie Stephanie Charles Joe Chris 1 Carrots 20 3 2 3 3 3 3 3 2 Broccoli 18 1 2 3 3 3 3 3 3 Parsnips 15 1 2 3 2 3 3 1 4 Tomatoes 14 3 1 1 3 2 2 2 5 Peas 13 2 1 2 2 2 2 2 6 Squash 12 2 3 2 2 1 1 1 7 Celery 12 3 3 1 1 1 1 2 8 Onions 12 1 3 2 1 2 2 1 9 Brussel Sprouts 10 2 1 1 1 1 1 3
Forced Ranking Process Round 2
E = 3; V = 2; G = 1
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86
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Spokane Example: Buying Learn and Grow Offers
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Purchases - Keeps and Cuts
(Washington State)
Savannah 2010 Funding by Priority
I want to be safe and feel safe from crime, fire and other hazards anywhere in the community.
- Safe Neighborhoods
- Well-Designed &
Maintained Infrastructure
- Public Education
- Successful Children
- Multi-Agency Engagement
- Effective Communication Systems
- Appropriate & Timely Deployment
- Interagency Cooperation
- Capable Response & Recovery
- Enforcement of Codes & Laws
- Offender Accountability
- Auxiliary Services
- Effective Plans
- Trained, Equipped &
Practiced Responders
- Effective Emergency
Warning Systems
- Public Education
- Inter and Intra-Agency
Cooperation Primary Factor: Prevention Primary Factor: Responsiveness Primary Factor: Preparedness Primary Factor: Enforcement
Indicators:
- Response Time to Calls for Service
for Emergencies
- Perception of safety on Citizen Survey
- Part I Crime Rate (by type & by
neighborhood)
- Casualties and Value of Property Loss
from Fire and Other Hazards Reduce Risk Increase Protection
Public Safety Results Team Revised 21 April 2009
Other Hazards include natural & man-made disasters, structural hazards, vehicular & pedestrian hazards, and mass public gatherings.
Public Safety
Public Safety Results Team Members
- Jerry Cornish, Information Technology
- Gerry Long, Metro
- Ben Morse, SF&ES
- Carol Bell, Central Services
- Jennifer Payne, Citizens’
Office
- Barry Baker, Recreation Services
- Luciana Spracher, Research Library
- Martin Fretty, Housing
- Brian Hollis, Risk Management
- Julia Durrence, Budget
Rank Offer Number Offer Name Amount 1101-4210-01 Police Patrol Operations $28,268,243 2101-5140-07 Fire Operations $21,186,088 3101-5101-04 Fire Training $344,933 4241-4251-02 Consolidated 911 Emergency Dispatch Center $5,294,148 5101-4262-02 Police Training Unit $932,060 6101-5101-01 Fire Administration $752,772 7101-4201-01 Police Bureau Management $755,062 8101-4220-01 Police Investigations $6,518,370 9101-4220-02 Police Forensics Services $1,620,188 10101-5101-02 Fire Prevention Program $581,251 11101-4240-01 Police Support Services $3,202,742 12101-1120-01 Recorder’s Court Services $2,026,029 13101-4210-03 Police Traffic Enforcement $641,561 14104-5155-06 Fire Hazardous Materials Unit $404,944 15101-1109-01 Emergency Management Coordination $105,412 16101-4261-01 Counter Narcotics Team (CNT) $3,149,888 17101-4231-01 Police Traffic Investigations Unit $1,499,325 18101-2103-01 Vehicular/Pedestrian Traffic Flow & Safety $2,465,852 19521-3104-02 Fire Hydrant Testing & Maintenance Program $457,951 20561-1113-04 Red Light Camera Management and Enforcement $427,325 21101-4201-03 Police Public Information Service $212,542 22101-2103-03 Street Lighting Maintenance and Operation $3,446,193 23101-2104-02 Stormwater Conveyance Systems Maintenance $2,849,037 24101-4264-01 CrimeStoppers $227,429 25101-4201-02 Police Savannah Area Regional Intelligence Center $1,400,344
Priority List continued
26101-2104-04 Stormwater Pump Station Maintenance $1,099,598 27101-2104-03 Stormwater Conveyance System Repair $772,263 28101-4201-04 Police Court Liaison $89,068 29101-4262-01 Police Internal Affairs Investigations $798,123 30101-4235-01 Police K-9 Unit $538,538 31101-4233-01 Police Marine Patrol $728,973 32101-4237-01 Police EMS Coordinator $95,390 33101-4230-01 Police Special Operations Administration $579,145 34101-4250-02 Police Records Service $1,330,808 35101-2105-03 Street Repair and Maintenance $1,342,320 36101-4262-03 Police Recruiting/Hiring Unit $426,531 37101-4236-01 Police Animal Control $820,052 38561-1113-01 Public Transportation Regulation Program $344,933 39101-4250-03 Police Customer Service Desk $498,914 40101-4210-02 Police Crime Prevention $421,686 41101-5101-03 Fire Public Education/Public Information $86,333 42101-2104-01 Stormwater Capital Projects Engineering $538,894 43101-4263-01 Offender Reentry Services $1,270,162 44101-4265-01 Offender Re-entry-Job Development $288,002 45101-4234-01 Police Mounted Patrol $530,537 46101-0150-02 Neighborhood Traffic Calming Program $54,500 47101-4232-01 School Crossing Guards $256,240 TOTAL $101,705,666
Cuts Final 1st Round Cuts
2010 Enhanced Purchases
Partially Funded Services
- Significant reduction in funding for both SIP
and Work Ventures from 2009 to 2010
- No impact in Level of Service due to creative
application of Dept of Labor stimulus grants
- 7 sworn officers will move from SIP to the
street
- School Crossing Guards
- Service will be provided by School Board
with subsidy from the City during transition of service provision responsibility
Items to Evaluate Next Year
- Take home vehicles
- Increase fiscal responsibility in Precincts
and Fire Stations
- More effective Overtime systems
- Cost-sharing for events
- Combine Police front desk
with 311
- Fuel efficiency
97
Lessons Learned
- Get governing board bought in early
- Determine level of outside help you need
- Build off existing foundations where you can
(e.g. performance measurement, citizen input)
- Put the “best & brightest”
- n teams –
don’t choose by titles
- Communication is key throughout process
- Must continue to challenge the status quo
- You can’t do it part way
98
Assessing BFO Readiness
- Do you have the time?
- Do you have the talent?
- Are your elected officials on board?
- Do you have support of top
management?
- Do you have the technology?
- Can your organization deal with change?
- Do you have a communication strategy?
- Can your organization deal with the fact
that it is an art not a science?
99
Unanticipated Consequences
- New leaders emerged
- The level of discussion and debate in the
- rganization was elevated
- Finally linked performance measures directly
to results
- Built tremendous capacity throughout the
- rganization
- Level of understanding and cooperation
between departments increased substantially
- Elected officials felt much more involved in
budget process
There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things.
Nicolo Machiavelli
101
A Sampling of BFO Governments
States
– Washington – Iowa – South Carolina – Michigan – Louisiana Dept, of Culture, Rec & Tourism – Oregon Dept. of Education – Manitoba
School Districts
– Jefferson County, CO – Billings, MT
Cities
– Azusa, CA – Los Angeles – Spokane, WA – Dallas, TX –
- Ft. Collins, CO
– Grand Rapids, MI – Redmond, WA – Savannah, GA – Roanoke, VA
Counties
– Snohomish, WA. – Mesa County, CO – Polk County, FL – Jefferson County, CO
You must distinguish the essential from the expendable. What is so precious and central to an
- rganization’s identity that it must be
preserved? What, even if valued by many, must be left behind in order to move forward?
Harvard Business Review July-August 09
103
BFO Resources
- GFOA – www.gfoa.org
- ICMA –
www.icma.org
- Public Strategies Group – www.psg.us
- “The Price of Government” by David Osborne and
Peter Hutchinson
- Veteran BFO communities
- BFO for Smaller Communities -
Package of Tools and Coaching provided by GFOA
– Step by Step Web-based Guide – More than 125 documents – templates & samples – Coaching