Getting In Your Audiences shoes Tyler Golberg @tgolb CYBERsprout - - PowerPoint PPT Presentation

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Getting In Your Audiences shoes Tyler Golberg @tgolb CYBERsprout - - PowerPoint PPT Presentation

Getting In Your Audiences shoes Tyler Golberg @tgolb CYBERsprout Confirming The Assumption Robbing A Bank Doing the wrong thing for the right reason @tgolb Password must be at least 6 characters GoofyMinnieMickeyPlutoCinderellaAriel


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Getting In Your Audience’s shoes

Tyler Golberg @tgolb CYBERsprout

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Confirming The Assumption

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Robbing A Bank

Doing the wrong thing for the right reason @tgolb

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Password must be at least 6 characters

GoofyMinnieMickeyPlutoCinderellaAriel

@tgolb

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Draw a 6

@tgolb

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Who Is Your User

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Thorough Discovery Process

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Stakeholder Interviews

What is your role in the project? Who is this project for? What does success look like? How does your website improve your user’s experience

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User Roles

  • 1. Golfer
  • 2. Fisherman
  • 3. Foodie
  • 4. Hiker
  • 5. Wine Enthusiast
  • 6. Theatre Fanatic
  • 7. History Buff
  • 8. Antiquer
  • 9. Go Cart Pedal Pusher
  • 10. Paddleboarder

Resorter/Vacationer

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User stories

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Sully Loves...

  • Biking
  • Playgrounds
  • Trains
  • Fishing
  • Treats
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Tailored User Experience

A day for all of the Sullivans

  • Biking

○ Central Lakes Trail

  • Playground & Fishing

○ Bait @ Christopherson’s ○ Hang out at City Park ○ Fish on Agnes

  • Trains

○ Lunch at The Depot

  • Treats

○ The Sugar Shack

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/User Interviews /User Experiences /Guest Authors /Curated Content /Organic Content

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Make Sense To The User

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Clever Clear

Speak the same language

@tgolb

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@tgolb

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Navigation

People suck at choosing options @tgolb

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Fewer Choices vs. Fewer Clicks

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Accessibility

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Accessibility

WCAG Standards

  • Media
  • Adaptable
  • Distinguishable
  • Operable
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Media

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85%

Of users on Facebook watch video without sound @tgolb

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Alt Tag

Always always always add an Alt tag to photos @tgolb

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Adaptible

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Perceivable

Regardless of shape, size, visual location, orientation, or sound.

@tgolb

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Distinguishable

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Color Matters

Contrast ratio of at least 4.5 http://leaverou.github.io/contrast-ratio/ @tgolb

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Operable

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Blindfold Test

Can you operate the site without sight and just a keyboard? @tgolb

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Tools

  • Section508.gov
  • Wave.webaim.org
  • ffoodd.github.io/a11y.cs

s

  • Tota11y Chrome

Extension

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Need more reasons?

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SEO

Search engines can’t see, listen, or perceive like humans @tgolb

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DOJ

ADA website compliance expected to be mandatory @tgolb

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Who am I?

  • Minnesotan without the accent
  • Aggressively mediocre blogger
  • Developer & designer at

CYBERsprout

  • Overcommitted in life
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Any Questions?

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Tyler Golberg

@tgolb cybersprout.net tyler@cybersprout.net