+ GASPA Presentation - Human Resources: The Human Capital - - PowerPoint PPT Presentation

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+ GASPA Presentation - Human Resources: The Human Capital - - PowerPoint PPT Presentation

+ GASPA Presentation - Human Resources: The Human Capital Strategic Partner Best People Best Results US HCA May 27, 2015 URBAN S CHOOLS HUMAN CAP ITAL ACADE MY + 2 The Urban Schools Human Capital Academy - Districts Seattle Boston


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GASPA Presentation - Human Resources: The Human Capital Strategic Partner May 27, 2015

US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ The Urban Schools Human Capital Academy - Districts

Los Angeles

Atlanta Baltimore City

Prince George’s Tulsa

Hillsborough

Shelby (Memphis)

Houston

Pittsburgh

Denver

Cleveland Seattle Charlotte Boston Hartford Seminole Spring ISD

2

Guilford

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

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Human Capital in Public Education

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ Why is Human Capital so Important in K-12?

Students with three consecutive years of effective teaching outperform students with ineffective teachers by 52 percentage points.

One third of graduates meet minimum college readiness criteria. Less than

  • ne-quarter for African American graduates and only 20 percent of Latino

graduates.

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ What is Strategic Human Resources?

  • Work that contributes to the quality of

teachers and principals

  • Work that makes the principal able to focus

more on and is aligned to instructional improvement and better student outcomes

  • Work that continues to bring

schools/principals more autonomy and builds their capacity as HC managers

  • Work that is measurable for continuous

improvement

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ How do you know how HR is doing?

Some Key Indicators:

 HR goes way beyond just transactional work.  80% or greater of Principals are supportive and complimentary of HR.  Early contracts (October thru June) are offered in science, math,

bilingual, special education or other critical shortage fields and 80%

  • f hiring in those fields is completed by June 1.

 School opens with a full complement of new teachers onboard and

  • n payroll - fewer than 1% of all vacancies max

 10% of the lowest performing teachers exited or improved

significantly each year

 Teachers (especially low-performers) are not moved/forced placed

from one school to another against the Principal's wishes

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ How do you know?, cont.

 There is a well-publicized deadline by which teachers have to resign (June

1 is best practice) and there are consequences for resigning beyond the deadline.

 Hiring process for new principals is finished by May and 100% of

Superintendent/Assistant Superintendents/Principal Supervisors are pleased with the quality and quantity of principal applicants.

 Adding a new hire to payroll is done online and takes no more than 72

hours, start to finish. Transactions by new hires are completed online, not in person.

 Principals have access to a diverse and robust applicant pool 24/7 and

applicants have access to vacancies in two clicks online 24/7.

 Investigations of misconduct are completed quickly and efficiently and

there is a very high standard of conduct required of every employee.

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ Comprehensive Human

Resources Management: Teacher and Principal Quality

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ Research Quiz The Foundation of the “Right Work”

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ Teacher and Principal Puzzle Pieces– “The Right Work”

Teacher Puzzle Pieces Principal Puzzle Pieces

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ District Context that Influences HC Management

School Board Policies Unions/Labor Agreements Federal, State, Local Policies Budget

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ Common Barriers to Doing the “Right Work”

 Budget constraints  Lack of HC strategy that guides work (Random

Acts of Human Capital)

 Union/association contract restrictions  Less than functional HR policies - some

“past practice” and not contractually or legally required

 Manual/paper-driven processes which

take staff away from focus on strategic work

 Technology systems that don’t talk to each other  Lack of data-driven culture to inform decisions  Federal/State policies that are compliance-driven

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

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Providing Human Resources Support to Key Customers

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ Mindset Shift: HC and the Central Office

MUST be Customer and Service Focused

Strategically Maximize Talent Deliver Effective Services Meet Basic Needs – Transactional

Where we want to be: HC Mgmt.

  • Get paid on time
  • Process leaves
  • Keep accurate data
  • Make sure employees
  • are evaluated
  • Offer evaluation and PD services
  • Data-driven
  • Responsive customer service
  • Streamlined processes
  • Connect talent to school strategy
  • Differentiate and target services
  • Develop strong HC managers

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+

“The worst approach to a human capital strategy is to treat everyone and every school exactly the same”

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ What are Principals’ Pain Points – How can Human Resources help?

 Recruitment and getting the right talent  Little to no control over selection of new hires

(forced placements)

 Chronic absenteeism with some employees and

leaves of absences

 Cumbersome processes for Evaluating staff  Developing or dismissing poor performers  Retaining high performers in high-needs schools  Dealing with labor contract and policies  Inadequate support from HR and central office

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

+ What Should Principals Expect from HR?

The Principals’ HR “Bill of Rights”

 One-Stop Shopping for their HR needs  Data provided monthly/annually on their staff  School Visits from HR staffing specialists/HR Partners at

least twice a year

 Online access to a strong and diverse pool of candidates

  • nline 24/7

 No forced placements  All vacancies filled for school opening and good

candidates available for last-minute vacancies

 Streamlined processes all online (requisitions,

  • nboarding)

 Support to improve or exit low performers  Participation in annual surveys on satisfaction of HR

Services

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

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How Well Does Your HR Serve Principals?

 What grade would you give your district’s HR team?

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

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What’s Going on Nationally? Promising Practices in Human Capital Initiatives

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US HCA

URBAN S CHOOLS HUMAN CAP ITAL ACADE MY

Best People Best Results

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Wrap Up – Q and A Elizabeth (Betsy) Arons earons@ushcacademy.org