+ GASPA Presentation - Human Resources: The Human Capital Strategic Partner Best People Best Results US HCA May 27, 2015 URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ 2 The Urban Schools Human Capital Academy - Districts Seattle Boston Hartford Pittsburgh Denver Cleveland Baltimore City Prince George’s Guilford Los Angeles Shelby (Memphis) Charlotte Tulsa Atlanta Spring ISD Seminole Houston Hillsborough Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ Human Capital in Public Education Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ Why is Human Capital so Important in K-12? 4 One third of graduates meet minimum college readiness criteria. Less than one-quarter for African American graduates and only 20 percent of Latino graduates. Students with three consecutive years of effective teaching outperform students with ineffective teachers by 52 percentage points. Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ What is Strategic Human Resources? 5 Work that contributes to the quality of teachers and principals Work that makes the principal able to focus more on and is aligned to instructional improvement and better student outcomes Work that continues to bring schools/principals more autonomy and builds their capacity as HC managers Work that is measurable for continuous improvement Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ How do you know how HR is doing? 6 Some Key Indicators: HR goes way beyond just transactional work. 80% or greater of Principals are supportive and complimentary of HR. Early contracts (October thru June) are offered in science, math, bilingual, special education or other critical shortage fields and 80% of hiring in those fields is completed by June 1. School opens with a full complement of new teachers onboard and on payroll - fewer than 1% of all vacancies max 10% of the lowest performing teachers exited or improved significantly each year Teachers (especially low-performers) are not moved/forced placed Best People Best Results from one school to another against the Principal's wishes US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ 7 How do you know?, cont. There is a well-publicized deadline by which teachers have to resign (June 1 is best practice) and there are consequences for resigning beyond the deadline. Hiring process for new principals is finished by May and 100% of Superintendent/Assistant Superintendents/Principal Supervisors are pleased with the quality and quantity of principal applicants. Adding a new hire to payroll is done online and takes no more than 72 hours, start to finish. Transactions by new hires are completed online, not in person. Principals have access to a diverse and robust applicant pool 24/7 and applicants have access to vacancies in two clicks online 24/7. Investigations of misconduct are completed quickly and efficiently and there is a very high standard of conduct required of every employee. Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ Comprehensive Human Resources Management: Teacher and Principal Quality Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ Research Quiz 9 The Foundation of the “Right Work” Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ Teacher and Principal Puzzle Pieces – 10 “The Right Work” Teacher Puzzle Pieces Principal Puzzle Pieces Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ District Context that Influences HC 11 Management Federal, State, Unions/Labor School Board Budget Local Policies Agreements Policies Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ Common Barriers to Doing the 12 “Right Work” Budget constraints Lack of HC strategy that guides work (Random Acts of Human Capital) Union/association contract restrictions Less than functional HR policies - some “past practice” and not contractually or legally required Manual/paper-driven processes which take staff away from focus on strategic work Technology systems that don’t talk to each other Lack of data-driven culture to inform decisions Best People Best Results US HCA Federal/State policies that are compliance-driven URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
Providing Human Resources Support + to Key Customers Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ Mindset Shift: HC and the Central Office 14 MUST be Customer and Service Focused Strategically Connect talent to school strategy Maximize Differentiate and target services Develop strong HC managers Talent Where we want to be: HC Mgmt. Offer evaluation and PD services Deliver Data-driven Effective Responsive customer service Services Streamlined processes Get paid on time Meet Basic Needs – Process leaves Transactional Keep accurate data Make sure employees are evaluated Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ “ The worst approach to a human capital strategy is to treat everyone and every school exactly the same ” Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ What are Principals’ Pain Points – 16 How can Human Resources help? Recruitment and getting the right talent Little to no control over selection of new hires (forced placements) Chronic absenteeism with some employees and leaves of absences Cumbersome processes for Evaluating staff Developing or dismissing poor performers Retaining high performers in high-needs schools Dealing with labor contract and policies Inadequate support from HR and central office Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ What Should Principals Expect from HR? 14 The Principals’ HR “Bill of Rights” One-Stop Shopping for their HR needs Data provided monthly/annually on their staff School Visits from HR staffing specialists/HR Partners at least twice a year Online access to a strong and diverse pool of candidates online 24/7 No forced placements All vacancies filled for school opening and good candidates available for last-minute vacancies Streamlined processes all online (requisitions, onboarding) Support to improve or exit low performers Participation in annual surveys on satisfaction of HR Best People Best Results US HCA Services URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
+ 18 How Well Does Your HR Serve Principals? What grade would you give your district’s HR team? Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
What’s Going on Nationally? Promising Practices in + Human Capital Initiatives Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
Wrap Up – Q and A Elizabeth (Betsy) Arons + earons@ushcacademy.org Best People Best Results US HCA URBAN S CHOOLS HUMAN CAP ITAL ACADE MY
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