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Freehold Charges Ashley Parrette Leasehold Manager Southern Housing Group Goals Practical issues in dealing with charging Freeholders Houses sold on a freehold basis Open market sale Right to Buy or Acquire Fully staircases shared owners


  1. Freehold Charges Ashley Parrette Leasehold Manager Southern Housing Group

  2. Goals Practical issues in dealing with charging Freeholders Houses sold on a freehold basis Open market sale Right to Buy or Acquire Fully staircases shared owners who have acquired the freeholders

  3. Freehold • Governed by a Transfer Document not a lease. • Houses not flats (exceptions). • You are not their landlord. • Transfer Documents have covenants like lease. • Combination of Estate Rent Charge and Service Charge. • Could be on estates or on streets.

  4. What could you charge for? • Gardening. • Estate cleaning. • Lighting. • Refuse collection (skips). • Facilities (laundry). • Communal heating (separate agreement). • Parking facilities. • Lifts ? • Reflect the differences in your Transfer Document.

  5. Is it worth charging freeholders? • Can you charge? • Do they really benefit form the item? • What if you don’t charge? • What are the reputational and PR issues? • Loss of income – can’t pass these costs on to others, but no disputes. • Higher satisfaction? – might not be although its free. • Cheaper admin? – still have to work out what not to charge.

  6. How are the charges made? • Most transfer documents only have estate rent charges. • Some have Service Charges. • Not the same as service charges for leaseholders. • Freehold of a house sold by a public sector authority which includeds LAs and RSLs. • Governed by the Housing Act 1985 S45-51. • Where the transfer document allows for service charges. • Restirction on and provision of infomaiton about service charges.

  7. Service Charge or Estate Rent Charge Service Charge Estate Rent Charge S47 limitation reasonableness, yes no cost standard and work or service S48 information – provision of yes no account information Does S20 apply ? no no Covered by S20B (18 month no no rule)? Access to FTT? no no Typical billing (SHG) Estimate and Actual Actual

  8. Practical Issues • Making a correct demand. • Low value charge each year. • Majority pay on demand. • Balances paid when sold on. • Not chased. • Arrears build slowly. • Freeholders dispute their liability.

  9. Making a correct demand • Getting the name of the charge wrong should not be an issue. • It should be clear what the charge was for. • With other errors - re-demand. • Limitation period – it’s a grey area. • S8 Limitations Act 12 years (under a deed). • View of the court might be 6 years. • Might be possible to extend this period. • Could be half your debt. • Get legal advice on your particular cases. • Housing Act ‘85 S45 -51 limitations.

  10. Disputes • The freeholder doesn’t use that area or has no benefit from it. • The proportion they pay is incorrect. • Reasonableness of costs / work / proportion. • Solutions will depend on the Transfer Document. • Landlords decision is final. • Assessment by a surveyor * • Court declaration. • S47 – reasonableness • S48 – written summary

  11. Example - Assessment by a surveyor • Background - row of freehold houses on the outer edge of an estate with communal ground and shared facilities. • Disputing the apportionment and cost. • One off case. • Transfer document said RICS. • Use a RICs member of staff? • Wanted the freeholders buy in. • Ask them to nominate a surveyor. • Agreed the surveyor. • Plans, queries, discussion and visit to site. • Agreed with existing. • Freeholders disagreed

  12. Collection - A fresh start • Low value - long time to build a debt and not our core business. • Historically left and disputes have been minimal. • Approaching or over 12 years old. • Old debt / new debt split. • Assessing – demanding – chasing. • Apportionment rational. • Winners and losers and therefore disputes. • Test case

  13. Prepare your answers to defences and disputes • Service is not being provided. • Have not received the demand. • Costs are not reasonable. • Costs not fairly apportioned. • Receive no benefit. • Transfer document not complied with.

  14. Questions Ashley Parrette Leasehold Manager Southern Housing Group

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