Fort Bend Seniors Meals on Wheels Presentation | United Way - - PowerPoint PPT Presentation

Presentation | United Way Committee

United Way Service Center – Fort Bend County 10435 Greenbough Dr., Stafford, TX 77477 October 21, 2014

Fort Bend Seniors Meals on Wheels

Mission/Vision

 Fort Bend Seniors is committed to helping seniors

remain independent by enhancing their quality of life through services and resources.

 Vision Statement: Fort Bend Seniors will assist

each senior citizen to achieve their independence.

The History of FBS

 Organized in 1974, Fort Bend Seniors Meals on Wheels

(FBS)

 By 1976, the program became a non-profit  1981, Fort Bend Seniors joined the United Way of Texas

Gulf Coast and was able to leverage additional dollars.

 1990 – Took over the management of the senior program in

Waller County at the request of the Houston-Galveston Area Council Area Agency on Aging and United Way

 Fort Bend Seniors is the only organization that provides

Meals on Wheels to all persons over 60 years of age regardless of income.

The History of FBS (cont.)

 As We Successfully Celebrate 40 years  Serving seniors in Waller and Fort Bend County  10 senior congregate sites  2 major distribution sites – home delivered meals

with several drop off sites

Programs

In-Home Program



Meals 7 days per week to homebound clients



Emergency Shelf Stable Meals - twice per year – 5 meals each



Telephone Reassurance



Case Management



Pet Food Program *



Supplemental Drink*



Emergency Preparedness*



Enable Fort Bend



Medical Reserve Corp

Senior Center Program

 Congregate Meals – 5 days

per week

 Emergency Shelf Stable

Meals – twice per year – 5 meals each

 Transportation – to senior

centers, field trips and shopping

 ESL Classes  ArtReach

Other Services

 Health and Wellness  Nutrition Education  Recreation Activities  Information and Referral Services-Partnerships

Each of these programs and services enable area seniors to remain in their homes and continue to be an integral part of the community for as long as possible.

Eligibility

 Senior Center – 60 years of age  In-Home Services- 60 years of age and

impairments with ADLs.

 Income is not a factor.

Geographic Area/Demographics

Fort Bend County Geographic Area

Fort Bend County Geographic Area

Total Meal Output Fort Bend and Waller County

Fort Bend County Programs

(Outputs)

Programs Outcomes

 In-Home Services Outcomes:

Older adults served will eat a more balanced diet Older adults served have improved emotional well-

being

Older adults served have an increased ability to

remain independent

 Long Term – Improved Quality of Life

Programs Outcomes (Continued):

 Senior Center Outcomes

Improved diet Improved emotional and physical well being Facilitate independence

 Long Term – Maintain Independence

What have we learned as a result of implementing our outcomes?

 Outcome Management Team

• Intake Form – changed to capture more information
• Hired a Data Entry Specialist

 Management Team can focus on improving the

quality of life for older adults

 Communicate outcome results to all funding sources,

business partners, volunteers, client focus groups, boards, etc.

Current Outcomes Implementation:

 Gathering outcome information can be multi-

dimensional

• Surveys – database
• Other methods to measure outcomes

 Within the implementation of outcomes

• Ensure / Supplement Drink Program
• Pet Food Program

 Measuring data

• Question changed from “improve physical health” to

“measuring decreased admission to nursing or assisted living facility”

Future Outcome Implementation:

 Online Database Utilization  Survey Satisfaction Results

 Needs for additional meals / breakfast  More Activities

 Meeting the future needs of the future “older

adult” population (baby boomers)

 Enhanced programs & activities  Fitness Programs  Computer Literacy

Funding/In-kind/Matching Funds

 Major Funding

 United Way  Texas Department of Ag.  Houston Galveston Area on

Aging

 Fort Bend County  Houston Endowment

 In-kind and Matching

Funds

 Facility  Volunteers  In-kind and other funding

used to leverage other dollars

Expenses

808,720.16 880,231.85 46,741.64 23,414.44 313,600.00 257,521.75

Sal & related Meals / Contract Services Travel & Equipmt Supplies, postage, printing In kind

• ther

Income

364,600.00 224,300.00 357,888.81 1,023,934.78 1,800.00 313,600.00

Contributions/Foundations/Gra nts Special Events - Net UW Govmt fees & grants Other Income In kind

Collaborations

Fort Bend Seniors and Mamie George Catholic Charities

Collaborative Efforts between Fort Bend Seniors and Catholic Charities

 Transportation  Referrals from Catholic Charities for MOW  Referrals to Catholic Charities for clients

interested in Congregate Program in North Richmond

No Duplication of Services between Fort Bend Seniors and Catholic Charities

 Model for Congregate Program- seniors attend senior

centers in close proximity

 Catholic Charities –serve North Richmond  Transportation throughout Fort Bend County to one senior

center is not –financially and physically feasible

 Fort Bend Seniors serves all of Fort Bend County  Fort Bend Seniors is the only Meals on Wheels Provider  Continue to meet to ensure not a duplication of services

and increase opportunities for seniors in Fort Bend County

Leveraging Our Partners across Fort Bend County

 Fort Bend Seniors Works with a number of

community partners across Greater Fort Bend County to have the strongest impact on our older adult clients

 23 Community Partners

Collaborative Efforts

 Partnerships with local law enforcement

• Serve and Protect and meal delivery

 Churches – meal delivery  Local Schools  Local Business – senior center outings, emergency

preparedness, home repairs

 Other Senior Agencies – Santa To Seniors

Outreach and Public Awareness-Targeted Population

 Hospital Discharge-Social Service Department

• Physicians

 Health Fairs  Word of Mouth  Articles in News Papers & Social Media  PBS Announcements  Schools  Special Events  Local Organizations –Fort Bend Connect  Health Care Providers

Comprehensive Client Outreach Plan

 2014/2015 Board of Directors Strategic Plan – Priority  Marketing/Outreach Plan – Clients & Consumers

 Meet the needs  Increase clients

 Increase outreach – hospitals, physicians, other social

services and public awareness

 Funding Sources Available for staff, meals, program

supplies

The New Fort Bend Seniors Meals on Wheels

 Serve additional seniors in the future

 A new facility will allow us to efficiently utilize the

space and plan for the growing future needs of the new Active Adults (Baby Boomers).

 Develop, expand and offer new programs to older

adults

 Serve meals from a more efficient kitchen facility  Receive higher quality services  Improve Health and Wellness Education Programs  Increase access through expanded hours  Improve meal choices

Enhancing our organizational sustainability

 Improve resources and environment for

volunteers and staff

 Strengthen private support to enhance

• rganizational sustainability

 Facilitate more efficient and effective service

delivery

 Allow for program growth to meet projected

increased demand in services

Strategies to Address the Challenges in Volunteer Recruitment

 Challenges:

 Recruiting and retaining volunteers.  Use of Volunteer’s own personal vehicle and fuel  Defined time-range for delivery

 Solutions:

 Board Retreat - October 2014 - Priorities to develop a Volunteer

Comprehensive Plan

 Recruitment  Retention  Recognition

Accomplishments & Challenges

 Sequestration & budget cuts affected many home-delivered

meals programs adversely.

 No Wait List  Utilizing community partnerships and other grant funding  Diversified funding sources  60% of 61 home delivered routes covered by volunteers  Opportunity to increase Community and Public Awareness  Agreement with Fort Bend County for renovation of current

facility and new administrative building (model for other nonprofits)

Thank you for your support!

Questions/ Comments?