Transforming primary care for older Canadians living with frailty
Paul Stolee, PhD
School of Public Health and Health Systems University of Waterloo
April 2017
for older Canadians living with frailty Paul Stolee, PhD School of - - PowerPoint PPT Presentation
Transforming primary care for older Canadians living with frailty Paul Stolee, PhD School of Public Health and Health Systems University of Waterloo April 2017 Outline How we got here Before CFN With CFN Where were going
Paul Stolee, PhD
School of Public Health and Health Systems University of Waterloo
April 2017
How we got here
Before CFN With CFN
Where we’re going
We were doing research We were listening to people
Retrieved from: http://gtarehabnetwork.ca/downloads/report-hipfracture-nov06.pdf
Project… Consultations with… Types of Consultations… Funded Research Projects Health Care Providers (n=456) 34 Focus Group Sessions 127 Interviews 4 Workshops Funded Research Projects Patients and Family Caregivers (n=82) 115 Interviews Large Community Consultation Sessions Health Care Providers (n=450) Older Adults (n=200) Community Consultations (5 consultations over 4 years)
Total ~1,156 individuals
>240 Individual Interviews 34 Focus Group Sessions 9 workshops/consultations
“We’ve been taught, as we go along, that the doctor is always right, the doctor knows best, the doctor knows this. The doctor does not know best” (SHARP member)
making around their care
making
and services is often inadequate
support for this role
Before CFN
We developed an in-depth understanding of health
system challenges for older persons
With CFN
We began to work on solutions for these challenges
What does the evidence say about how to engage older adults in healthcare decision-making?
CFN-funded Knowledge Synthesis: the CHOICE
project
How can we do “CHOICE” in practice?
Building on CHOICE frameworks
How do the frameworks and principles identified
through the CHOICE project correspond with actual experiences of engagement?
What factors currently facilitate or hinder patient
engagement?
What resources, materials and implementation
strategies (for patients, caregivers and providers) are needed to support patient engagement?
CFN-funded Frailty Implementation Grant
Worked with three Ontario primary health care
practices to implement and test a brief screening tool to identify at-risk older patients
CFN-funded Fellowship (Dr. Jacobi Elliott)
Co-design approach for implementing a model of
care coordination in primary care
Two sites in Ontario (rural and urban) Screening tool, patient/caregiver engagement in
decision-making, referral system with connections to community and specialist services
CFN Transformative Grant Proposal
Proposed research initiative addresses priorities
informed by prior research, consultations and literature review:
Consistent screening and assessment of frailty Care coordination and system navigation Patient/caregiver engagement & shared decision-making Enabling technology support
Research Question: Compared to usual care in primary care settings, does our proposed model improve health, social and economic outcomes for older Canadians living with frailty?
Principal Investigators
University of Waterloo
Université Laval
Dalhousie University
University of British Columbia
University of Calgary
Conestoga College
McMaster University
University of Waterloo
University of Alberta
Alberta Health Services
University of Waterloo
University of Calgary
University of Waterloo
University of Waterloo
Wilfrid Laurier University
Dalhousie University
Universite Laval
Dalhousie University
University of Toronto
University of Toronto
University of Waterloo
University of Waterloo
University of Waterloo
Centre d'excellence sur le vieillissement de Québec du CHU de Québec (CEVQ)
Centre d'excellence sur le vieillissement de Québec, Quebec, Centre de recherche FRQ-S du CHU de Quebec Justine Giosa University of Waterloo
Université Laval
Yale Universrity
University of Leeds
University of Newcastle
University of Queensland
International Foundation of Integrated Care/King's Fund
University of British Columbia
Hanyang University
Erasmus University Rotterdam Arsalan Afzal Waterloo Wellington CCAC
Waterloo Wellington LHIN Judith Carson SHARP Network Phyllis Puchyr SHARP Network Peter Puchyr SHARP Network
Alberta Health Services
Ontario Ministry of Health and Long-Term Care - Research, Analysis and Evaluation Branch
Susie Gregg
Canadian Mental Health Association
Alberta Health Services
France Falardeau
Cité-Limoilou area, Independent Living Program for Ederly People, Integrated University Health and Social services Centre of the of the Capitale Nationale
Nancy Drouin
MRC de Charlevoix area, Independent Living Program for Elderly People, Integrated University Health and Social services Centre
Carol Anderson
Continuing Care - Edmonton Zone; Alberta Health Services
Regional Departments of General Practice, Integrated University Health and Social services Centre (Centres intégrés universitaires de santé et de services sociaux) of the Capitale Nationale
Carol Annett
VHA Home HealthCare
Christine Maika
Canadian Foundation for Healthcare Improvement
Nadine Henningsen
Canadian Home Care Association
brainXchange; Division of Geriatric Psychiatry
Sharon Harper
Health Canada
David Harvey
Alzheimer Society Ontario
Céline Allard
Independent Living Program for ederly people Integrated University Health and Social services Centre of the of the Capitale Nationale
and Implementation
Strategic Clinical Network
Network
de Québec
Improvement
People
Care
(SHARP) Network
(Edmonton Zone)
Healthy Living and Chronic Disease Prevention
(Lab)University of Waterloo, Faculty of Applied Health Sciences
Health and Health Systems
Program
Ontario
Chair
LHIN, Peter McPhedran
Nine primary care sites across Alberta (n=2),
Ontario (n=3) and Quebec (n=4)
Urban and Rural
No Yes
Self –reliance Index Person is IMPAIRED if ANY of the following are true:
Family Overwhelmed (Yes if B7b= 1) Self –rated Health: Excellent or Good (Yes if B4 = 0 or 1) Unstable Condition (Yes if B5a=1) Dyspnea OR Unstable Condition (Yes if B3 = 1, 2, or 3 OR B5a=1) Support in Personal Hygiene ADL (Yes if B2b = 1)
2 3 4 6 1 3 5
Self –rated Mood: Sad, Depressed, Hopeless (Yes if B6= 1)
4 6
interRAI Assessment Urgency Algorithm (AUA)
CHOICE framework
characteristics, living situation, family involvement
wishes; understand wishes and patient goals
involved in for decision-making
services to access
patients transition within or between care settings.
Giguère et al., 2014
Referrals to Community Services and Resources with Caredove
Patient Experience – Patient Assessment of Chronic
Illness Care (PACIC)
Quality of Life – EQ-5D-5L Provider Experience – CIHI Provider Survey System Level Indicators – healthcare utilization,
economic impact
Baseline Data Collection and Tailoring of the Intervention (Sept 2017 – Jun 2018) Implementing the Intervention (Jul 2018 – Apr 2019) Evaluation: Data Collection and Analysis (May 2019 – Sept 2019)
Building on CHOICE frameworks
Purpose: We will work with patients, caregivers and healthcare providers to answer the following questions:
How do the frameworks and principles identified
through the CHOICE project correspond with actual experiences of engagement?
What factors currently facilitate or hinder patient
engagement in each setting?
What resources, materials and implementation
strategies (for patients, caregivers and providers) are needed to support patient engagement in each setting?
Findings:
Engagement takes time; don’t have time in primary care to
have conversations – only have time to address why the patient came in
Primary care providers acknowledge the need to better
engage family caregivers
Patients feel intimidated by providers Health care providers and older adults both identified a
need for engagement education – how to improve engagement practices, how can older adults be better advocates for their own health, what questions should providers always ask
Makes engagement easier:
Time and flexibility Relationship Open communication
Makes engagement more difficult:
Family dynamics Lack of trust in the provider or the system Constraints of health care system (time)
patient and citizen engagement has been recognized as a
crucial element in health care reform, limited attention has been paid to how best to engage seniors
To improve the system for this population, seniors and their
families need to be engaged as active partners in health care research and planning, and in decision-making for their care.
Purpose: Using a realist approach, synthesize current
knowledge on patient, family, and caregiver engagement to develop best practice guidelines and recommendations for engagement older patients and their families and caregivers in health care research, planning, and clinical decision making.
2 frameworks – clinical decision making and
research/planning
Health care providers, researchers/planners and older
adults should discuss how the person would like to be engaged given specific situations
Preferences, goals, needs, and expectations need to be
discussed.
Communication is key to the development of an open,
honest, and trusting relationship
making, supported by evidence
with further assessment as appropriate