SLIDE 1 Finding Your Social Media Sweet Spot
@fundraiserchad
SLIDE 2 97 percent of nonprofits regularly use social media to engage their supporters and donors.
(Global NGO Technology Report, 2019)
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But that doesn’t mean they use it well …
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SLIDE 7 Finding Your Social Media Sweet Spot
@fundraiserchad
SLIDE 8 THE FORMULA
Tell the Right STORY On the Right CHANNEL In the Right FORMAT
@fundraiserchad
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Who is this guy? And why does he think he knows what he’s talking about?
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career fundraiser
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SLIDE 13 AGENDA
1) Boring Introductory Stuff 2) Telling the Right Story 3) On the Right Channel 4) In the Right Format 5) Boosting Engagement 6) Successful Examples 7) Q&A
@fundraiserchad
SLIDE 14 @fundraiserchad
SLIDES + RESOURCES
productivefund uctivefundraising.c raising.com/res
SLIDE 15 Tell the Right STORY On the Right CHANNEL In the Right FORMAT
@fundraiserchad
SLIDE 16 what’s the mission
that you serve?
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your mission your story
SLIDE 19 super simple elevator speech
We help [who], so they can [do what]. Let me tell you about [first name] …
productive uctivefund fundraising.com/resource raising.com/resources
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STORY TIME
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story characteristics
SLIDE 23 story characteristics
PERSON, place or thing
- Rich detail (create a vivid picture)
- Brings up a SOLVABLE problem
- And …
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SLIDE 25 donor = hero
- Use “you” and “your” at least twice
as much as “my,” “we” and “our”
- “Without you, none of this would
have happened.”
- BOY: “Because of you, Johnny has
a safe place to sleep tonight.”
- It’s about the DONOR (your/your),
not you or the organization (my/we/our).
SLIDE 26 productivefund uctivefundraising.c raising.com/res
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What’s our goal?
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What can I do to help?
SLIDE 29 Tell the Right STORY On the Right CHANNEL In the Right FORMAT
@fundraiserchad
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Who hangs out where?
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Deciding where to be …
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It’s not your decision to make.
Your audience has already made it for you.
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DON DONOR OR AV AVATA ATAR
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I know my audience … Do you know yours? JUS JUST A T ASK SK
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Do you need to be everywhere? Please don’t be.
SLIDE 39 Fundraisers do not have to utilize every social media
communication and engagement is the new way
(Rogare, 2019)
SLIDE 40 Tell the Right STORY On the Right CHANNEL In the Right FORMAT
@fundraiserchad
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POST NATIVELY
(especially with video)
SLIDE 48 USE MORE VIDEO
- 1/3 of online activity is spent watching video.
- Facebook native video posts have twice the
level of engagement of other post types.
- Social video generates 12 times more shares
than text and images combined.
- Google found that more than half the
people who watch YouTube videos posted by nonprofits go on to make a donation. (Source: Julia Campbell, 2019)
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DIY > POLISHED
SLIDE 50 VIDEO CONTENT IDEAS
- Beneficiary Interviews
- Donor Interviews
("Why I Give")
- Live at Programs
- Behind the Scenes
- Event Recaps
- Year in Review
SLIDE 51 Plan Your Content
@fundraiserchad
SLIDE 52 productivefund uctivefundraising.c raising.com/res
SLIDE 53 editorial calendar
productivefund uctivefundraising.c raising.com/res
SLIDE 54 MOST EFFECTIVE POSTS
- Bite-Size Stories
- Raw Native Video
- Tied to Current Events
- Cause Awareness
Days (awarenessdays.com)
- Volunteer Spotlights
- Celebrate Your Staff
- Old Content that
Worked the First Time
- Behind the Scenes
- Inspirational Quote
Images
#FlashBackFriday #SundayFunday
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SLIDE 56 productivefund uctivefundraising.c raising.com/res
SLIDE 57 Boosting Engagement
@fundraiserchad
SLIDE 58 Nonprofit Facebook posts reached fewer users relative to their audience size [in 2019]. An average post reached 9,100 users for every 100,000 followers a nonprofit had. [or 9.1 per 1,000]
(M+R Benchmarks Study, 2020)
SLIDE 59 SHOW UP
DON’T JUST POST & THINK YOU’RE DONE NO TIME = FEWER CHANNELS
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GET THEM TO COMMENT (not like or vote)
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NON-ASK QUICK CALLS TO ACTION “comment yes or no below”
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And finally, what do you do when they actually do engage?
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SLIDE 65 Successful Examples
@fundraiserchad
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further learning
SLIDE 77 7/29 @ 1pm (eastern)
SLIDE 78 @fundraiserchad
ques questi tion
productivefund uctivefundraising.c raising.com/res