Fin Fine Cho Chocolatier colatier sinc since 1907 907 Supply - - PowerPoint PPT Presentation

Supply Chain Council Meeting

April 16, 2009 Good Morning Thank-you for attending…

Fin Fine Cho Chocolatier colatier sinc since 1907 907

Our Legacy is 101 Years of Confectionery Excellence…

Purdy’s from 1907 – 1925

Purdy’s Chocolates since 1907

• Mr. Purdy

 1907 - Richard Carmon Purdy opens

• n Robson St. Vancouver BC

 1910’s - the War years  1920s

• Purdy’s expands to new location
• n Granville Street

{factory in the basement of the store}

Purdy’s from 1925 – 1963

Purdy’s Chocolates since 1907

• Mr. Forrester

 1925 – Hugh Forrester buys Purdy’s  1930s – Depression: open late, weekend

specials

 1940s – War: sugar rations, open at noon – sold out by 12:30!

• son Frank joins business
• open bigger factory West 7th

Ave  1963

• decision made to sell Purdy’s

Purdy’s from 1963 – 1994

Purdy’s Chocolates since 1907

The Flavelles

 1963 – Charles Flavelle buys Purdy’s (4 stores & factory)  1970s – opens stores in shopping malls, and in Alberta  1980s – needed bigger factory moved to Kingsway location  1994 – Karen joins Purdy’s successful Family Transition  2009 – currently operating 57 stores including 7 stores in Ontario

Expansion continues as ‘go forward’ strategy…

Manufacturing

 High quality Belgian chocolate (milk and dark)  Kingsway plant is a complex environment as flowing chocolate is “piped” through the plant  We process 2 million pounds of Chocolate/year  JIT production set for minimum shelf-life  production geared toward Xmas, Easter Valentines  Lean Manufacturing is the prevailing focus  Candy-makers constantly creating new products

Retail Operations



Prime mall locations…high traffic areas  Engaged staff are …“Customer Obsessed”  Stock deliveries done before store opens  Over 50 products on sale at all times  Store imaging and renovation ongoing  ‘Point of sale’ better integrated with forecast

Purdy’s Corporate & Fundraising Program

 extensive corporate clients (Xmas & Easter) GPP

 Significant growth every year, on-line orders  Automated systems improve productivity and delivery  Key transportation suppliers make significant difference  Fundraising program sold at discount and profits distributed to the organization

Supply Chain/Purchasing

 Belgian Chocolate sourced in Europe & NA  High quality nuts from Asia, Europe & USA  Packaging sourced in Asia, Europe & NA  World Cocoa prices constantly monitored  Dairy products sourced locally (and Ice Cream)  Packaging vendors constantly evaluated to complement product quality  Product and store imaging drives Purchasing

Supply Chain/Distribution

 6000 skus distributed to 57 stores (including Ice Cream)  Weekly delivery to every store  Multi-deliveries/wk to stores during peaks  Pick and pack produces near zero claims  Product turnaround in 4 hours – 2 days  Two warehouses to optimize supply capability

Supply Chain/Transportation

 Preferred vendors, cold chain, appointment

& inside deliveries  New level of carrier tariff negotiation

(FSC, Accessorial, Base Tariff, Incremental Cubing, Leverage)

 West Coast advantage with national carriers  limited 3PL our Supply Chain cycle (seasonal)

Supply Chain/Enhancements

 New WMS system to coincide with ERP upgrade  Further establish track ability, compliance and metrics  “Go Live” {WMS & ERP} August 4, 2009  Intense training and communication as internal paradigm shifts

Supply Chain/The People

 900 employees (BC, AB, ONT)  250 bargaining unit staff (5 yr contract)  In-house LDP for management and succession planning  Lean manufacturing training (Lean Sensei) (modeled after Toyota experience)  L.I.F.E.R.

(LISTEN…INVOLVE…FEEDBACK…ENCOURAGEMENT…RECOGNITION)

Supply Chain/Sustainability

 Recycle/re-use (corrugate, plastic, paper etc.)

 Revamp all facility lighting-Hydro rebate  No more paper towels (Dyson)  White roof on buildings, Zero-Loc insulation  Continued focus on packaging reduction while still protecting the product  Computer hardware recycling  Equip. donations to up and coming candy-makers

Supply Chain/The Future

 Prepare for further store expansion

 Considering 3PL relationship in Ontario  Achieve staffing economies of scale

(Point of Sale, WMS, productivity measurement and ERP upgrade)

 Dynamic approach to freight performance  Production MRP to better connection to Retail

• rder cycle

Purdy’s External

 Voted one of Canada’s 50 Best Employers (two years in a row)  Strong member of Retail Council of BC & CDA  Karen former member of Young President’s club  Licensee to the 2010 Olympics (Boxed Chocolates)  Ivory Coast farming community supporter under the CLASSE program

(CHILD LABOR ALTERNATIVES through SUSTAINABLE SYSTEMS in EDUCATION)

Purdy’s Confectionery on Granville St.

Choklit Park

Purdy’s Temptations

…if you’re looking for the Calories…they’re all here…!

Always there for you…

Thank you…enjoy the samples… We’ll see you at your local mall…

“Fantastic Chocolates…Fantastic Service…Fantastic People”