FEMA Shelter Transition Planning Whats Your Plan for Disaster - - PowerPoint PPT Presentation

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FEMA Shelter Transition Planning Whats Your Plan for Disaster - - PowerPoint PPT Presentation

FEMA Shelter Transition Planning Whats Your Plan for Disaster Shelter Transitions? National Hurricane Conference March 2017 1 Workshop Objectives Case studies Examples of challenging shelter transitions Shelter transition


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FEMA

Shelter Transition Planning

What’s Your Plan for Disaster Shelter Transitions?

National Hurricane Conference March 2017

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Workshop Objectives

  • Case studies – Examples of challenging shelter

transitions

  • Shelter transition considerations – Follow up from

2016 Hurricane Conference

  • Shelter transition model
  • Identify Stakeholders and their roles
  • Shelter transition teams
  • Barriers to shelter transition and potential

resources

  • Shelter transition checklists

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Case Studies: Challenging Shelter Transitions

  • Hurricane Katrina - Host State Complications
  • 2011 Birmingham Tornadoes – Impacted Homeless

population

  • 2008 American Samoa Tsunami – Isolated impacted area
  • Minot ND - Zero temporary and long term housing

solutions

  • Hurricane Sandy - Urban challenges, thousands of TSA

hotels required for extended period of time

  • 2016 Louisiana Floods – Thousands in shelters, no

temporary solutions available

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Shelter Transition Considerations

  • Status of shelter population #s

– increasing/decreasing

  • Potential of shelter

consolidations

  • Identify barriers to the

recovery process for the shelter resident

  • Identify partners, resources

and programs that can be provided to shelter residents

150 140 130 100 5 4 2 2 20 40 60 80 100 120 140 160 Day 1 Day 2 Day 3 Day 4

  • No. of Shelters

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Shelter Transition Considerations for Declared Disasters

Current State

Shelter transition currently is viewed as a continuum where clients may move through various programs before achieving a stable solution.

Shelter TSA THU Stability

Future State

A recommended future state for shelter transition would provide a menu

  • f options. Instead of working through a continuum of options, some of

which might not provide the client with an optimal housing solution for their unique needs, case workers could use the menu to build a recovery plan that will best address the needs of the client.

TSA THU Stability Client in Shelter

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Shelter Transition Considerations Cont.

  • Available housing options for shelter

residents

– Available alternate housing within impacted area – Available alternate housing in neighboring counties

  • Political pressure – local, State, tribal
  • Timing of shelter closing

– Meet the needs of the remaining shelter residents – Need for facility to transition back to its normal use – Coordination between shelter operator, local jurisdiction, facility owner and other stakeholders

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Shelter Transition Considerations Cont.

  • Establish a multi-agency shelter transition task

force (MASTTF) and integrate them with Federal, local, state, NGO and private sector partners

  • Work through information sharing challenges
  • Ensure that shelter residents have met with case

management and relief organizations

  • Ensure that shelter residents have a housing plan

prior to leaving the shelter

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Create Shelter Transition Working Group

Subgroups

8 Shelter Transition Workgroup Subgroups Subgroup 1 Subgroup 2 Subgroup 3 Subgroup 4 Shelter Transition Model Stakeholders & their Roles Shelter Transition Team Barriers to Shelter Transition Subgroup Leader: Subgroup Leader: Subgroup Leader: Subgroup Leader: Assistant: Assistant: Assistant: Assistant: NGO NGO NGO NGO State/Local/Tribal State/Local/Tribal State/Local/Tribal State/Local/Tribal Federal Federal Federal Federal Private Sector Private Sector Private Sector Private Sector Other Other Other Other

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Shelter Transition Model (supgroup1)

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Stakeholders & Roles (Subgroup 2)

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Stakeholders & Roles (Subgroup 2)

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Stakeholders & Roles (Subgroup 2)

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SHELTER TRANSITION SURVEY RESULTS Question Response # Comments What type of agency/organization? Government 3 What level? State 2 Municipality 1 What is the lead agency for emergency sheltering at your jurisdictional level? Red Cross 1 Human Services 2 ESF-6 1 What types of emergencies would create the need for emergency sheltering and Aircraft incident 2 transition in your region? Earthquake 2 Flood 2 Ice storm 1 Hurricane 2 Nuclear power plant incident 2 Winter storm 1 Mudslide 1 LTPO 3 Water supply 3 Utilities 3 Space weather 2 Terrorism 2 Tornado 3 Wildfire 2

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Stakeholders & Roles (Subgroup 2)

What type of agreements do you have in place for partners and stakeholders Interlocal 1 that provide shelter transition support? MOU 1 MOA 1 Partner agreements 1 Included in response plans 1 What services to the agreement support? Housing 3 Food 3 Water 3 Staffing 2 Do you feel that shelter transition support can beset be provided through a task force organization? No 1Too deep into the weeds and miss the point Yes 2 More efficient response; uses expertise and experience Is there a local collaborative association in the community that can help address No shelter transition i.e. COAD/VOAD? Yes 3VOAD Would you or another staff of your agency/organization play a role in assisting evacuees Yes 1 transitioning from home to shelter and back home? If yes: No 2 What role do they play?Coordination of services 1 Length of time this support could be provided? Several weeks for catastrophic event 1Subject to contracts, legal issues, etc. What partners are involved?Red Cross 1 At what level does your emergency operations plan address shelter transitioning? State 2 Municipality 1 Does your jurisdiction's operations plan include shelter transitioning? Yes 3 No

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Shelter Transition Stakeholders R&R

Shelter Transition Stakeholders Roles and Responsibilities Matrix

Stakeholders Roles

Immdediate Sheltering CaseworkCase Management Social Sevices Short Term Housing Transportati

  • n services

Children Services Financial Individual Assistance Aging Services Disability Integration Feeding Assistance Unmet Needs Long Term Housing Assistance

Agency

Red Cross X X X X X X X X State Welfare and Human Services X X X X X X X X X X Parish / County Social Services agencies X X X X X X X X X X X Homeless Coalition X X X X X X X X X The Salvation Army X X X X X X X FEMA Application Services X X X X X HUD (Housing and Urban Development) X X X X X X Child Welfare agencies X X X Area on the Aging X X X X X X X X Transportation providers X X X X Independent Living Centers X X X X X X Faith Based Community X X X X X X X X X X X COADS X X VOADs VIA LTRGs X X X X X X Case Management Lead Agency X X X X X X X Businesses (realtors/hotel industry) X X X Color Code by type of organization

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Multi-Agency Shelter Transition Team (Subgroup 3)

▪ Shelter Transition Teams or Task Force Include:

  • Local Social Services
  • State Social Services
  • Red Cross Casework
  • NGOs
  • Faith Based
  • FEMA Application Services
  • Disaster Case Management
  • Disability Coordinators
  • Homeless Coalition

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Local State Red Cross Casework NGOs Faith Based Disaster Case Mgmt HHS Housing Authority

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Barriers to Shelter Transition (Subgroup 4)

Barriers Symptom Potential Resource

Economic

  • Lack of insurance/underinsured
  • Disaster caused economic instability
  • Source of income temporarily/permanently affected
  • No transportation
  • Disaster unemployment
  • Food Banks
  • LTRG’s (long term

recovery groups) Housing

  • No available hotels near work or school
  • Area housing inventory shortage pre-disaster/cost of available
  • housing out of price range
  • Lack of Section 8 HUD/subsidized housing available
  • Housing unit uninhabitable or the repairs not completed and
  • no alternative housing plan
  • Lack of accessible housing
  • FEMA TSA (if IA dec)
  • Rental Assistance
  • STEP
  • LTRGs
  • Rapid Repairs

Medical

  • Community infrastructure will not support individual with

AFN, social needs, quality of life and ongoing medical care

  • Repairs to home require accessibility improvements
  • AFN TSA options limited or not available
  • Disaster health services
  • MRC’s (Medical Reserve

Corp)

  • Disability Integration

Assistance

  • Independent Living

Centers 16

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Barriers to Shelter Transition and Potential Resources

Barriers Symptom Potential Resource Emotional

  • No family, friends, or support system in area
  • Psychological distress, overwhelmed by the disaster

event and unable to make decisions

  • Abusive situation at home
  • Benefits from social interaction at the shelter
  • Disaster Mental Health
  • Spiritual Care

Social

  • Unable to drive and would be isolated if not in a

community that does not provide recreational and support services

  • Homeless, no homeless shelter spaces available
  • Home environment does not support household member

with access and functional needs

  • Public transportation

services

  • Case management
  • Disability Integration

Assistance

  • LTRG services

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Successful Shelter Transition

  • Local jurisdiction coordinates the effort
  • Local jurisdiction appoints a POC for shelter

transition

  • Local jurisdiction, in coordination with partners

designates a location, date and time for all shelter transition stakeholders to convene

  • Local jurisdiction has established a strong multi-

agency shelter transition team

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Successful Shelter Transition Cont.

  • Collaborate and coordinate with shelter resident
  • Identify barriers to the recovery process for the

shelter resident

  • Identify resources and programs that can be

provided to shelter residents

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Shelter Transition Checklist

Status of Infrastructure

Power Sewer Water Communications

Shelter Population Information Status of Shelter Population Increasing Decreasing Impacted areas with the highest shelter population(s) _______________________

_______________________

Local Commerce  Grocery stores open  Gas stations open  Schools open  Restaurants open Provision of Services  Shelter residents have received case work services  For declared disasters: Shelter residents have applied for FEMA benefits  Barriers to individual shelter residents’ recovery identified  Shelter residents with barriers referred to appropriate agency(s) for support

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Resources

National Mass Care Strategy Website - http://nationalmasscarestrategy.org/

  • Multi-Agency Sheltering/Sheltering Support Plan

Template

  • Case Study: Shelter Transition Teams
  • Shelter Field Guide

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Wrap Up

Questions/Discussion

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Contacts

Elizabeth DiPaolo Mass Care Specialist FEMA Region VIII Elizabeth.dipaolo@fema.dhs.gov 303-386-6452 C Michael Whitehead Manager, Emergency Management Michael.whitehead2@redcross.org 202-412-9346

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2017

American Red Cross Disaster Cycle Services

Shelter Transition Process

National Hurricane Conference

April 20, 2017

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The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Red Cross Mission Statement

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  • Shelter Management Models
  • Shelter System Goals
  • Shelter Transition Considerations
  • Challenges to Potential Solutions
  • Successful Shelter Transition
  • Shelter Transition Teams
  • New Shelter Transition Template
  • Questions/Discussion

Workshop Objectives

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River Center Shelter – B.R., LA August Flood 2016

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Shelter Management Models

Independently Managed Shelters - Managed by an independent

  • rganization without operational support from the Red Cross.

Partner Managed Shelters - Managed by partners, following Red Cross principles, in cooperation with the Red Cross. Partner shelters are often supported by the Red Cross through human and material resources and subject matter expertise; “Red Cross Supported” shelters are now included as Partner Managed Shelters. Red Cross Managed Shelters - Managed by the Red Cross in cooperation with a variety of partners. Partners include facility owners and other agencies that provide niche services, supplies and equipment, or staff who are willing to participate as Red Cross workers to help the population within the shelter.

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Sheltering Goals

  • Provide a safe place for individuals and families
  • Ensure that no persons seeking shelter will be denied a

safe place to stay

  • Track all shelter locations. Assume management of

facilities; where appropriate

  • Welcome people with service animals
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Shelter Goals

  • Provide quality sheltering services which includes

feeding, disaster mental health, disaster health services, and recovery services.

  • Respect the culture / identity of clients
  • To serve people with functional and/or access needs in

Red Cross shelters

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Shelter Transition Considerations

  • Status of shelter population #s – Are they

increasing/decreasing?

  • Potential of shelter consolidations
  • Barriers to the recovery process for the shelter client
  • Partners, resources and programs that can be

provided to shelter clients

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Shelter Transition Considerations

  • Available housing options for shelter clients
  • Available alternate housing within impacted area
  • Available alternate housing in neighboring counties
  • Political pressure – local, State, tribal
  • Timing of shelter closing
  • Meet the needs of the remaining shelter clients
  • Need for facility to transition back to its normal use
  • Coordination between shelter operator, local jurisdiction,

facility owner and other stakeholders

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Shelter Transition Considerations

  • Establish a shelter transition team and integrate them

with Federal, local, state, NGO and private sector partners

  • Work through information sharing challenges
  • Ensure that shelter clients have met with case

management and relief organizations

  • Ensure that shelter clients have a housing plan prior to

leaving the shelter

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Challenges to Potential Solutions

Reason for staying in shelter Other available Options Challenges to Options Eventual Solution No TSA Available Campground Weather, and longevity FEMA MHU, rental assistance, housing repair, long term recovery/unmet needs assistance No TSA Available Relocate Jobs & Schools FEMA MHU, rental assistance, housing repair, long term recovery/unmet needs assistance Not eligible for FEMA Assistance Campground Weather, and longevity Social Services, Long term recovery/unmet needs assistance Not eligible for FEMA Assistance Relocate Jobs & Schools Social Services, Long term recovery/unmet needs assistance Homeless Homeless services Local government may not have services Social services or NGO/Faith Based assistance

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Challenges to Potential Solutions

Reason for staying in shelter Other available Options Challenges to Options Eventual Solution No financial viability Immediate assistance through Casework If Red Cross not running shelter or invited to the ad hoc shelters, clients miss out on immediate financial assistance. Opening client cases on shelter residents to allow the flow of immediate casework to begin for residents. No financial viability Immediate DCM grant from FEMA DCM grant provide financial assistance to providing agency and not the

  • survivors. Providing agency requires

time to establish their process. Providing agencies should have MOU’s with state to start immediate assistance if and when an IDCM grant is awarded. Affordable Housing No section 8

  • r affordable

housing identified. Affordable housing and available section 8 housing in short supply even before disasters. State led multi-agency Housing task force that is in place pre-disaster

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Successful Shelter Transition

  • Parish/County coordinates the effort
  • Parish/County appoints a POC for shelter transition
  • Parish/County, in coordination with partners

designates a location, date and time for all shelter transition stakeholders to convene

  • Parish/County has established a strong multi-

agency shelter transition team

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Successful Shelter Transition

  • Collaborate and coordinate with shelter client
  • Identify barriers to the recovery process for the

shelter client

  • Identify resources and programs that can be

provided to shelter client

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Shelter Transition Teams

▪ Shelter Transition Teams Include:

  • Local Social Services
  • State Social Services
  • Red Cross Casework
  • NGOs
  • Faith Based
  • FEMA Application Services
  • Disaster Case Management
  • Disability Coordinators
  • Homeless Coalition

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Local State Red Cross Casework NGOs Faith Based Disaster Case Mgmt HHS Housing Authority

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New Transition Plan Template!

Shelter Management Transfer Plan Template What is covered in the Template

  • Summary
  • Potential Shortfalls and Limitations
  • Client Information
  • Client Registration and Data Collection
  • Midnight Population Trend
  • Client Demographic Sample
  • Partnerships
  • Supporting Partners
  • Communicating Matrix
  • Multi-agency Transition Workshop
  • Multi-agency Shelter Transition Teams in the Shelter
  • Multi-agency Client Casework Strategy
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New Transition Plan Template!

Shelter Management Transfer Plan Template

  • Shelter Management Transfer Plan
  • Planning Assumptions
  • Staffing Assumptions
  • Shelter Responsibility Assignments
  • Relocating the Shelter
  • Relocation Responsibilities
  • Notify the Clients
  • Open and Operate New Shelter Facility
  • Transport Clients to New Shelter Facility
  • Close Original Shelter Facility
  • Disposition of Personal Belongings
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Questions?

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Contact Information

Bruce G. Cuber DDSRD – LA/MS Southeast and Caribbean Division Bruce.Cuber@redcross.org 504-620-3111 (O)

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David Canavan and Chris Andrews HUD Technical Assistance Providers

Homeless Assistance Programs and Disaster Response

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Acronyms Review!

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  • SNAPS = Office of Special Needs Assistance Programs at

HUD

  • RRH = Rapid Re-housing
  • PSH = Permanent Supportive Housing
  • SRO = Single-Room Occupancy Unit
  • ESG = Emergency Solutions Grants
  • HMIS = Homeless Management Information Systems
  • CoC = Continuum of Care
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Overview

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  • Review HUD programs
  • Identify strategies to integrate HUD service

providers into emergency management framework

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HUD’s Homeless Assistance Grants

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HUD CPD

Emergency Solutions Program (ESG) Continuum of Care (CoC)

  • 1. Engagement
  • 2. Emergency Shelters
  • 3. Services
  • 4. Rapid-Rehousing
  • 5. Homeless Prevention
  • 1. Permanent Housing
  • 2. Transitional Housing
  • 3. Supportive Services
  • 4. Homeless Prevention
  • 5. HMIS
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CoC Program

4 7

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Geography of United States

4 8

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HMIS Coverage Area

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HMIS Data Elements

  • Name
  • Social

Security Number

  • Date of

Birth

  • Race
  • Ethnicity
  • Gender
  • Veteran

Status

  • Disabling

Condition

  • Residence

Prior to Project Entry Universal Data Elements include:

  • Housing Status
  • Income
  • Non-Cash

Benefits

  • Health

Insurance

  • Physical

Disability

  • Developmental

Disability

  • Chronic Health

Condition

  • HIV/AIDS
  • Mental Health

Problem

  • Substance

Abuse

  • Services

Provided

  • Financial

Assistance

  • Referrals

Program Data Elements include:

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Role of CoCs and Service Providers Pre/Post Disaster

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Pre-Disaster

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Disaster Response

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Disaster Recovery

  • Potential Funding
  • Use of ESG/CoC funds to support vulnerable

populations

  • Supportive Services
  • Integrate existing supportive services into shelter

network to provide continuity in services

  • Navigating benefits
  • Ensure needs of homeless populations are

accounted for as disaster shelters close

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5 things to do after this session

  • Identify service providers in community and region
  • Set up meeting to review protocols as they relate to

ESF 6

  • Review service provider/CoC’s disaster plans
  • Review emergency shelter standards and approach

with service providers

  • Include service providers on ESF #6 related list-servs,

meetings and other communication channels

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Contact Information: David Canavan Canavan Associates (617) 492-0562 david@davidcanavan.com Chris Andrews The Cloudburst Group (240) 582-3305 Chris.Andrews@cloudburstgroup.com

More Information/Next Steps