Exploring Science Fiction Prototypes in Persuasive Tele-Health 6 th - - PowerPoint PPT Presentation

Exploring Science Fiction Prototypes in Persuasive Tele-Health

6th International Conference on Intelligent Environments (IE2010)

Science Fiction Prototyping Workshop Invited Talk

Sumi Helal July 19, 2010

Outlines

Introduction Problem:

Present Telehealth Systems and Limitations

Solution (WIP):

Framework for Persuasive Telehealth Action-based Behavior Model Promising Technologies for Persuasive

Telehealth

SFP Validation (WIP) Conclusion

Present Telehealth Systems and Limitations

There have been considerable academic, industrial,

standard organizational and multi-national efforts to improve telehealth systems

Continua Health Alliance, STEPSTONE, Center for

Connected Health, Microsoft Vault, Google Health, Ambient Assistive Living (AAL)

However, many telehealth systems are limited in

that they mostly emphasize sensing and monitoring

Intervention and behavior alteration for affecting changes

are equally important and need to be further developed and researched.

What is Missing? What is Needed?

Persuasive Technology

for Affecting Behavioral Change

Interactive computing systems designed to

change people’s attitudes or behaviors

Pitfalls

Potential misuse of persuasive technology Could be immoral

Potential

Applying persuasive technology to promote positive

social goals such as promoting healthy lifestyle

Why Behavior Alteration is not adequately addressed?

We don’t have powerful tools for persuasion

and affecting change.

It is difficult for health telematics researchers

and technologists to understand the necessary behavioral and social theory

It is not easy to collaborate closely with social

and behavioral scientists

A Framework for Persuasive Telehealth

• Profiling: User+Domain-specific Knwoledge
• Monitoring: Monitors physical and mental status through sensory

subsystem

• Analysis: Domain-specific analysis with personalized information
• Observation: Diagnoses the health status and indentify problematic

behaviors

• Intervention: Increases motivation, ability and trigger with goal-setting

and rewarding

• Convergence: Performs outcome assessment of behavior change and

adaptation

Profiling Monitoring Analysis Observation Intervention Convergence

Action-based Behavior Model

Goal: Bridge behavior change theories into

models easily utilizable by health telematics researchers

ABM is a simple finite state machines with

generic actions and a states, which can be easily understood by technologists, and which can be implemented by existing technological channels.

Action-based Behavior Model (cont.)

The ABM consists of a cyber system and a set of actions Two types of actions: human and cyber actions Cyber Sense initially learns about the user’s profile and

preferences and then it learns about the user’s actions and in general senses any relevant vitals and status information

Cyber influence is where technological channels are used to

manufacture controlled persuasion within ethical guidelines

Cyber influence will affect and help the user to make each

human action

Each human action increases persuasion through one or more of

its elements (motivation, ability and trigger)

After the initial rounds of acting, the Assess cyber action will

evaluate the achievements of the goals and advise the user to either continue or roll the user back to the appropriate action

Action-based Behavior Model

Plan Recall Act Assess Aware Learn Cyber Influences & Cyber Sense

Profile

• Convergence Loops
• Restart Loops
• Reward

Persuasive Healthcare System

• Educator

Informer Reminder Assesser Simulator

• Goal

Setter Dynamic Adapter

Obesity & Diabetes Self-Management

Persuasive Telehealth:

Technology Channels

Existing Technologies

House calls and AVR (Automated Voice

Response)

Web portals Mobile Messaging

Promising Technologies

Domestic Robots Social Networks

Friends Neighbors Family Psychologist Nutritionist Physician Nurse

Social

Network

Domestic Robots

Domestic Robots

Domestic Robots

NAO

Comparative Analysis

• D. Lee, A. Helal and T.

Yamazaki, “Robotic Companions for Smart Space Interactions”, IEEE Pervasive Computing Magazine, April-June 2009

NICT Study on Domestic Robots Usability

NICT Preliminary Studies

Validation

The Girl in the Window

by Brian David Johnson

Story Characters

Corina Poole, 15 years depressed teenager. Kevin – a domestic robot Frank Poole, Corina’s father Gina Poole, Cornia’s mother

• Dr. Sinclair, Corina’s rehab specialist

Story Lines

Kevin takes care of the Poole’s house Little Corina is depressed Kevin gets the rifts of Corina’s depression Kevin is attached to the family esp. Corina’s

mother

Emotions and Feelings around Kevin:

Anger, hate, trust, distrust, love, secure comfort

Conclusions

Persuasive Telehealth could means:

Robots at Home

How do we program the robots? and how much

we can trust them?

Will they work effectively? If they work and they are adopted, are there any

down side to using domestic robots?

What if these connected robots form a robotic social

network amongst themselves? Should we encourage such social networks?

What could go wrong?