FERMA RISK MANAGEMENT BENCHMARKING SURVEY 2014 European Risk and Insurance Report In collaboration 1 with :
Presentation of the survey: 7th biennal benchmarking survey conducted by the Federation of European Risk Management Associations (FERMA) in collaboration with XL Group, Zurich, EY, Marsh and AXA Corporate Solutions. In collaboration 2 with :
Key Facts: 39 questions February to June 2014 22 national associations members of FERMA 9 contacts list of risk managers from partners and 1 contact list : others (32 contact list in total) 850 Respondents Based on FERMA standard In collaboration 3 with :
Content: Questionnaire The survey was divided in 4 parts : Introduction: from S0 to Q8 Benchmark the risk management practices in Europe Provide a tangible basis for reporting to senior management Track trends over time Set up a tool to serve as basis of current relevant knowledge To be the referenced survey developed by risk managers for risk managers in Europe European insights on risk management practices: from Q9 to Q16 Reinforce the understanding of the positioning of the risk and insurance management role Support the development of the risk and insurance management function European perspective: from Q17 to Q29 Identify the main priorities at FERMA level to support members and risk and insurance management function Insurance: Evolution of the Insurance Market and Risk Managers’ Expectations: from Q30 to Q39 Compare and position their organization’s insurance program against a organization group to support and improve decision maki ng In collaboration 4 with :
Sample - Global Complete Rate Target Rate Response Rate Total Total Target ASSOCIATION Complete Incomplete (Complete / Total (Complete / (Total respondents / respondents invited 2014 A respondent invited) Target) Total invited) is considered AGERS 19 10 29 50 38,0% 70,4% 58,0% 27 AIRMIC 79 84 163 1 058 7,5% 52,7% 15,4% 150 complete if ALRIM 3 1 4 9 11,1% 16,7% 44,4% 6 his status is AMRAE 81 73 154 610 13,3% 54,0% 25,2% 150 ANRA 36 15 51 110 32,7% 52,9% 46,4% 68 complete for APOGERIS 8 5 13 50 16,0% 29,6% 26,0% 27 all the parts ASPAR 1 4 5 16 6,3% 10,0% 31,3% 10 BELRIM of the 32 24 56 93 34,4% 58,2% 60,2% 55 BFV-DVS 42 38 80 143 29,4% 52,5% 55,9% 80 questionnaire DARIM 42 8 50 68 61,8% 100,0% 73,5% 42 . ERMA 13 1 14 36 36,1% 65,0% 38,9% 20 FINNRIMA 16 21 37 95 22,1% 38,2% 38,9% 55 IGREA 11 5 16 33 33,3% 55,0% 48,5% 20 MARM 8 7 15 34 23,5% 40,0% 44,1% 20 NARIM 33 26 59 157 21,0% 41,3% 37,6% 80 NORIMA 7 11 18 48 22,9% 40,7% 37,5% 27 POLRISK 24 16 40 93 25,8% 51,1% 43,0% 47 RUSRISK 19 4 23 55 34,5% 70,4% 41,8% 27 SI.RISK 9 1 10 13 69,2% 112,5% 76,9% 8 SIRM 26 14 40 75 34,7% 57,8% 53,3% 45 SWERMA 43 29 72 186 23,1% 45,3% 38,7% 95 PARTNER AXA Corporate Solutions- FR 10 17 27 146 6,8% 18,5% AXA Corporate Solutions- DE 22 43 65 182 12,1% 35,7% AXA Corporate Solutions-SP 6 4 10 25 24,0% 40,0% AXA Corporate Solutions-UK 8 19 27 193 4,1% 14,0% AXA Corporate Solutions-BE 12 13 25 70 17,1% 35,7% EY 0 1 1 1 0,0% 100,0% XL Group 3 2 5 8 37,5% 62,5% Zurich Insurance 0 0 0 N/A N/A N/A Marsh- Poland 0 2 2 200 0,0% 1,0% Marsh- Romania 7 22 29 200 3,5% 14,5% Others 5 3 8 11 45,5% 72,7% Total National Associations 559 390 949 3 032 1 059 18,4% 52,8% 31,3% TOTAL 632 516 1 148 4 068 15,5% 28,2% 1 059 In collaboration 5 with :
Sample - Introduction Response Rate Complete Rate ASSOCIATION Complete Incomplete Total respondents Total invited (Total respondents / Total (Complete / Total invited) A respondent is invited) considered AGERS 24 5 29 50 48,0% 58,0% AIRMIC 127 36 163 1 058 12,0% 15,4% complete for the ALRIM 2 2 4 9 22,2% 44,4% introduction part AMRAE 116 38 154 610 19,0% 25,2% if he/she has ANRA 8 43 51 110 39,1% 46,4% APOGERIS 4 9 13 50 18,0% 26,0% answered for all ASPAR 2 3 5 16 12,5% 31,3% the questions of BELRIM 43 13 56 93 46,2% 60,2% the introduction BFV-DVS 57 23 80 143 39,9% 55,9% DARIM 44 6 50 68 64,7% 73,5% part. ERMA 14 0 14 36 38,9% 38,9% FINNRIMA 23 14 37 95 24,2% 38,9% IGREA 15 1 16 33 45,5% 48,5% MARM 11 4 15 34 32,4% 44,1% NARIM 45 14 59 157 28,7% 37,6% NORIMA 6 12 18 48 25,0% 37,5% POLRISK 11 29 40 93 31,2% 43,0% RUSRISK 19 4 23 55 34,5% 41,8% SI.RISK 10 0 10 13 76,9% 76,9% SIRM 33 7 40 75 44,0% 53,3% SWERMA 58 14 72 186 31,2% 38,7% PARTNER AXA Corporate Solutions- FR 14 13 27 146 9,6% 18,5% AXA Corporate Solutions- DE 37 28 65 182 20,3% 35,7% AXA Corporate Solutions-SP 8 2 10 25 32,0% 40,0% AXA Corporate Solutions-UK 14 13 27 193 7,3% 14,0% AXA Corporate Solutions-BE 17 8 25 70 24,3% 35,7% EY 1 0 1 1 100,0% 100,0% XL Group 4 1 5 8 50,0% 62,5% Zurich Insurance 0 0 0 N/A N/A N/A Marsh- Poland 0 2 200 2 0,0% 1,0% Marsh- Romania 12 17 200 29 6,0% 14,5% Others 7 1 8 11 63,6% 72,7% Total National Associations 736 213 949 3 032 24,3% 31,3% TOTAL 850 298 1 148 4 068 20,9% 28,2% In collaboration 6 with :
Sample – 1 st Part Response Rate A respondent is Complete Rate ASSOCIATION Complete Incomplete Total respondents Total invited (Total respondents / Total (Complete / Total invited) considered invited) AGERS 21 8 29 50 42,0% 58,0% complete for the AIRMIC 96 67 163 1 058 9,1% 15,4% 1 st part if he/she ALRIM 1 3 4 9 11,1% 44,4% has answered AMRAE 93 61 154 610 15,2% 25,2% ANRA 38 13 51 110 34,5% 46,4% for all the APOGERIS 7 6 13 50 12,0% 26,0% questions of the ASPAR 1 4 5 16 6,3% 31,3% 1 st part. BELRIM 35 21 56 93 37,6% 60,2% BFV-DVS 48 32 80 143 33,6% 55,9% DARIM 41 9 50 68 60,3% 73,5% ERMA 12 2 14 36 33,3% 38,9% FINNRIMA 22 15 37 95 23,2% 38,9% IGREA 13 3 16 33 39,4% 48,5% MARM 7 8 15 34 20,6% 44,1% NARIM 39 20 59 157 24,8% 37,6% NORIMA 10 8 18 48 20,8% 37,5% POLRISK 19 21 40 93 22,6% 43,0% RUSRISK 10 13 23 55 23,6% 41,8% SI.RISK 9 1 10 13 69,2% 76,9% SIRM 30 10 40 75 40,0% 53,3% SWERMA 49 23 72 186 26,3% 38,7% PARTNER AXA Corporate Solutions- FR 11 16 27 146 7,5% 18,5% AXA Corporate Solutions- DE 21 44 65 182 11,5% 35,7% AXA Corporate Solutions-SP 5 5 10 25 20,0% 40,0% AXA Corporate Solutions-UK 9 18 27 193 4,7% 14,0% AXA Corporate Solutions-BE 13 12 25 70 18,6% 35,7% EY 0 1 1 1 0,0% 100,0% XL Group 3 2 5 8 37,5% 62,5% Zurich Insurance 0 0 0 N/A N/A N/A Marsh- Poland 0 2 2 200 0,0% 1,0% Marsh- Romania 7 22 200 29 3,5% 14,5% Others 7 1 11 8 63,6% 72,7% Total National Associations 605 344 949 3 032 20,0% 31,3% TOTAL 681 467 1 148 4 068 16,7% 28,2% In collaboration 7 with :
Sample – 2 nd Part Response Rate A respondent is Complete Rate ASSOCIATION Complete Incomplete Total respondents Total invited (Total respondents / Total (Complete / Total invited) invited) considered AGERS 9 20 29 50 18,0% 58,0% complete for the AIRMIC 39 124 163 1 058 3,7% 15,4% 2 nd part if he/she ALRIM 0 4 4 9 0,0% 44,4% has answered AMRAE 55 99 154 610 9,0% 25,2% ANRA 14 37 51 110 12,7% 46,4% for all the APOGERIS 3 10 13 50 6,0% 26,0% questions of the ASPAR 0 5 5 16 0,0% 31,3% 2 nd part. BELRIM 17 39 56 93 18,3% 60,2% BFV-DVS 68 12 80 143 8,4% 55,9% DARIM 27 23 50 68 33,8% 73,5% ERMA 11 3 14 36 30,6% 38,9% FINNRIMA 15 22 37 95 15,8% 38,9% IGREA 6 10 16 33 18,2% 48,5% MARM 6 9 15 34 17,6% 44,1% NARIM 13 46 59 157 8,3% 37,6% NORIMA 1 17 18 48 2,1% 37,5% POLRISK 15 25 40 93 16,1% 43,0% RUSRISK 7 16 23 55 12,7% 41,8% SI.RISK 3 7 10 13 53,8% 76,9% SIRM 24 16 40 75 21,3% 53,3% SWERMA 56 16 72 186 8,6% 38,7% PARTNER AXA Corporate Solutions- FR 6 21 27 146 4,1% 18,5% AXA Corporate Solutions- DE 6 59 65 182 3,3% 35,7% AXA Corporate Solutions-SP 4 6 10 25 16,0% 40,0% AXA Corporate Solutions-UK 2 25 27 193 1,0% 14,0% AXA Corporate Solutions-BE 3 22 25 70 4,3% 35,7% EY 0 1 1 1 0,0% 100,0% XL Group 3 2 5 8 37,5% 62,5% Zurich Insurance 0 0 0 N/A N/A N/A Marsh- Poland 0 2 2 200 0,0% 1,0% Marsh- Romania 2 27 200 29 1,0% 14,5% Others 4 4 11 8 36,4% 72,7% Total National Associations 285 664 949 3 032 9,4% 31,3% TOTAL 315 833 1 148 4 068 7,7% 28,2% In collaboration 8 with :
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