Epsilon Net Today EPSILON NET is one of the fastest growing - - PowerPoint PPT Presentation

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Epsilon Net Today EPSILON NET is one of the fastest growing - - PowerPoint PPT Presentation

Epsilon Net Today EPSILON NET is one of the fastest growing groups in Greece Established in 1999 400 Employees in Athens & Thessaloniki In the Athens Stock Exchange since 2008 Nationwide


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SLIDE 1

Η Epsilon Net σας καλωσορίζει

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SLIDE 2

Today …

EPSILON NET is one of the fastest growing groups in Greece

  • Established in 1999
  • 400 Employees in Athens & Thessaloniki
  • In the Athens Stock Exchange since 2008
  • Nationwide Network of 300+ partners/resellers
  • 27.000 Clients
  • Enterprises of all sizes
  • Accountants, CFOs, Accounting Offices, Payroll and Human Resource (HR)

Departments

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SLIDE 3

Financial Figures:

A Trajectory of Growth

2014 2014 2015 2015 201 2016

Turn urnover (mi (mill llion €)

9.8 11 12.5

Pre-Tax Profi

  • fit (mi

(mill llio ion €)

2.1 2.2 2.4

Sal Sales Gr Growt wth (%)

26.5% 12.2% 13.6%

Mar Market Sh Shar are (%)

55% 57% 60%

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SLIDE 4

Our Facilities

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SLIDE 5

Epsilon Net Software:

Product Line

19 Main Products

  • Wide range of Modules
  • Cover demands of Accountants, Tax

Consultants and Enterprises 2014: Launch of new PYLON platform

  • The outcome 10+ years of experience

in software development

  • State-of-the art including cloud &

mobile technologies

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SLIDE 6

Epsilon Net:

CLIENTELE

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SLIDE 7

Epsilon Net:

Awards & Distinctions

Be Best Workplace - Greece 2015, 2016, 2017 Bes est Workplace - Eur Europe 2017, 19th Best Small-Medium Workplace in Europe Busi usiness ss IT Ex Exce cellence Awards 20 2016 16: : Category Award Winner for “Efficient Customer Support”, “Cloud Service Provider”, “Software Provider” 20 2014 14 & 2015 2015: : Category Award: “Customized Software Applications for the Hospitality Sector” 20 2015 15: : Category Award: “Innovative Product” for the PYLON Platform 20 2015 15: : Category Award: “Integrated ERP / CRM / HR Applications” 2013 2013: : Gold Award: “Customer Service” 20 2012 12: : Gold Award: “Accounting and Tax Specialists” National Cus ustomer Ser Service Awards 2014 2014: : “Online Support Channels” 2012 2012: : “Team of the Year: Front- Line Customer Service” Eur European Busi usiness ss Awar ards s - Ruban d'Honneur Epsilon Net is placed among the top 100 European companies and the President & CEO, Mr. Michos among, the top 10 leading entrepreneurs
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SLIDE 8 Athens s Cha hamber of
  • f Tradesm
smen 20 2015 15: : Sales Excellence Award 20 2014 14: : Innovation and Creative Entrepreneurship Award Europe’s 500 500 Included for 4 consecutive years among “Europe’s 500 most dynamic” according to “Europe’s 500 Jobs Creating Companies Ind ndustrial Res esearch and and Inn nnovation 20 2009 09, 20 2010 10, , 20 2011 11: : 1st company in Software Development in Greece, among “1,000 best companies in Europe in Research & Innovation” from “Economics of Industrial Research & Innovation (IRI) Organization” of the European Commission Er Ernst & You
  • ung En
Entrepreneur Of f The Year ear 20 2008 08: : Epsilon Net CEO, Mr. Ioannis Michos awarded as “Greek Entrepreneur
  • f the Year for Innovation”
Mic icroso soft GOLD Par artner ISV/Software Solutions

Epsilon Net:

Awards & Distinctions

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SLIDE 9

Software Product Line

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SLIDE 10

“Restructure your Business”

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SLIDE 11 PYLON is a uniquely integrated, unified, pioneering software applications platform developed by EPSILON NET . It is a three-year R&D project incorporating significant know-how with inherent applications that provide a series of advantages necessary for the successful business operation of modern companies

The PYL YLON system is an innovative, new generation solution by EPSILON NET , a comprehensive and integrated platform of software application modules, which operate in the same unified environment. A single environment that offers a series of unique advantages to all applications developed on it, essential for the success of a sophisticated business

“Restructure your Business”

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SLIDE 12

Following world’s Tech Megatrends

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SLIDE 13
  • Developed on the latest development tools, based on 20 years of experience
  • Hybrid (desktop – web)
  • Cloud Ready natively

Cutting-Edge Technology

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SLIDE 14
  • Business software covering the entire

range of commercial businesses

  • Manages in a single environment all

processes of a modern company

  • Fully customizable to all business needs

and company sizes

  • Powerful and Intuitive Reporting
  • Rich and Insightful Business Intelligence

System In Indic icati tive e Funct ctionali litie ies:

  • Manage Multiple Companies and

Branches

  • Inventory Management, Items &

Purchasing

  • Financial Management & Accounting
  • Purchasing & Sales Management
  • Customer Relationship Management

(CRM)

PYLON Commercial

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SLIDE 15
  • PYLON CR

CRM leads to successful data evaluation for your day to day needs and drives your company to build and use an «Organizational l Mem emory» “

  • Addressed to all businesses

In Indic icati tive Funct ctionali litie ies:

  • Con

Contact & Res esources es Management with Tree Structure Analysis

  • Con

Contact Rela elati tions based on Business and/or Family relations

  • Name day and anniversary reminders for all

related contacts

  • Flexible Acti

ctions Management (Appointment, Lead, After Sales, Telemarketing, etc.)

  • Personal and Team Calendars
  • Productivit

ity Ratio tios fr from De Detailed ed Act ctions His History for Users and Company Resources

  • Tele

elemarketin ing & Lea Leads management, with Workflows, Scenarios & Quantitative Data

  • PBX Integration

PYLON CRM

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SLIDE 16
  • Addressed to all businesses in the sectors of

hospitality and tourist accommodation management.

  • Gold
  • ld Award in the category of “Special

applications for the Hospitality Sector” 2014- 2015 Indicative Functionalities:

  • Booking & Reception Management
  • Group reservations
  • Allotment, Contracts and Booking Position
  • Interfaces with PBX, Pay TV Systems
  • e-billing interfaces
  • Links with booking sites
  • SPA & Events Management
  • Inventory Management & Purchasing
  • Links with accounting systems

PYLON Hospitality

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SLIDE 17
  • Specialized Epsilon Net application addressed

to all businesses in the catering sector

  • Ideal solution for:
  • Restaurants
  • Taverns
  • Coffee bars
  • Multiplex entertainment facilities
  • Night clubs
  • Conference venues
  • Sports Centers, etc.

In Indic icati tive Funct ctionali litie ies:

  • Tables Management with multiple

statuses

  • Area and Waiter’s position

Management

  • Cash Registers & shifts
  • Mixed Payment Methods
  • Reservation Plan
  • Ticketing
  • Mob
  • bil

ile PYLON Restaurant

PYLON Restaurant

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SLIDE 18

PYLON Retail

  • “Touch screen” application for the

retail market

  • Operates on any devic

vice (Tablet, PC, POS) on

  • nlin

line or of

  • ffli

line

  • Safety in transactions and in data

transferring In Indic icati tive Funct ctionali litie ies:

  • Sales Support (cash registers, work

shifts, mixed payment methods, discount plans, etc.)

  • CRM and loyalty plans
  • Multiple Activities from one work

station, simultaneously

  • Inventory Management &

Purchasing

  • In

Interfaces with H/ H/W devic vices (display, weighing, drawers, barcode scanners, etc.)

  • Product shipments & delivery
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SLIDE 19

Online Data Exchange Service – Epsilon Clo loud

  • Based on Cloud Technology targeting Accounting Offices and Accounting

professionals (~50.000 total in Greece)

  • Data retrieved from accounting and payroll applications
  • VAT and VAT payment ID (“Ταυτότητα Πληρωμής”),

customers/suppliers πελατών/προμηθευτών invoice balances, payroll payment data, financials, tax obligations and due dates, etc.

  • Cross-device application
  • Offers accountants and their clients the possibility to have immediate

access to daily data, thus reducing customer service time for the accountant, while upgrading his service level to his clients

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SLIDE 20

CORPORATE RESULTS

2016

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SLIDE 21

Financial Results 2016 - Financial Stability & Growth

Sales Revenues increased by 13,6 ,6% Increase of EBITDA by 17,2 ,26% Increased headcount by 47% 47%

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SLIDE 22

Software Product Line- Market Share

  • 6o% market share in in accounting offices & SME

businesses

  • Payroll & Human Resources applications:
  • 60% market share of small-medium sized companies
  • 70% of large sized companies
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SLIDE 23

Results 2016

Customer Satisfaction Survey

Rem emarkable le res esponse rate: 21% (2.7 .712 clien clients ou

  • ut

t of

  • f 13.3

.398 rec ecipien ents ts)

 Excellent or Good Service level of Customer Support dept: 95% 95%  Knowledge of Applications: 93 93%  Scientific qualification: 94% 94%  Eagerness: 92 92%  Speed of problem solving: 90% 90%  Courtesy/Professionalism: 94 94%

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SLIDE 24

Results 2016

Customer Satisfaction Survey: Purchase intention

Probably yes 47% Probably no 1% Definitely yes 49% Definitely no 0%

Percentage of f Satisfied Customers for 2016 > 99%

Probably yes 48% Probably no 3% Definitely yes 49% Definitely no 0%

2016 2015

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SLIDE 25

Power

Trust

Boldness

Creativity Victory

Success

Inspired by…

Dreams

Innovation

Response

Risk Smile

Joy

Credibility

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SLIDE 26

FIND US!

/OmilosEpsilonnet @EpsilonNetSA company/epsilon-net

www.e-for forolo

  • logia.

gia.gr gr www.epsilon psilonnet.gr net.gr