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Epsilon Net Today EPSILON NET is one of the fastest growing - - PowerPoint PPT Presentation
Epsilon Net Today EPSILON NET is one of the fastest growing - - PowerPoint PPT Presentation
Epsilon Net Today EPSILON NET is one of the fastest growing groups in Greece Established in 1999 400 Employees in Athens & Thessaloniki In the Athens Stock Exchange since 2008 Nationwide
Today …
EPSILON NET is one of the fastest growing groups in Greece
- Established in 1999
- 400 Employees in Athens & Thessaloniki
- In the Athens Stock Exchange since 2008
- Nationwide Network of 300+ partners/resellers
- 27.000 Clients
- Enterprises of all sizes
- Accountants, CFOs, Accounting Offices, Payroll and Human Resource (HR)
Departments
Financial Figures:
A Trajectory of Growth
2014 2014 2015 2015 201 2016
Turn urnover (mi (mill llion €)
9.8 11 12.5
Pre-Tax Profi
- fit (mi
(mill llio ion €)
2.1 2.2 2.4
Sal Sales Gr Growt wth (%)
26.5% 12.2% 13.6%
Mar Market Sh Shar are (%)
55% 57% 60%
Our Facilities
Epsilon Net Software:
Product Line
19 Main Products
- Wide range of Modules
- Cover demands of Accountants, Tax
Consultants and Enterprises 2014: Launch of new PYLON platform
- The outcome 10+ years of experience
in software development
- State-of-the art including cloud &
mobile technologies
Epsilon Net:
CLIENTELE
Epsilon Net:
Awards & Distinctions
Be Best Workplace - Greece 2015, 2016, 2017 Bes est Workplace - Eur Europe 2017, 19th Best Small-Medium Workplace in Europe Busi usiness ss IT Ex Exce cellence Awards 20 2016 16: : Category Award Winner for “Efficient Customer Support”, “Cloud Service Provider”, “Software Provider” 20 2014 14 & 2015 2015: : Category Award: “Customized Software Applications for the Hospitality Sector” 20 2015 15: : Category Award: “Innovative Product” for the PYLON Platform 20 2015 15: : Category Award: “Integrated ERP / CRM / HR Applications” 2013 2013: : Gold Award: “Customer Service” 20 2012 12: : Gold Award: “Accounting and Tax Specialists” National Cus ustomer Ser Service Awards 2014 2014: : “Online Support Channels” 2012 2012: : “Team of the Year: Front- Line Customer Service” Eur European Busi usiness ss Awar ards s - Ruban d'Honneur Epsilon Net is placed among the top 100 European companies and the President & CEO, Mr. Michos among, the top 10 leading entrepreneurs- f Tradesm
- ung En
- f the Year for Innovation”
Epsilon Net:
Awards & Distinctions
Software Product Line
“Restructure your Business”
The PYL YLON system is an innovative, new generation solution by EPSILON NET , a comprehensive and integrated platform of software application modules, which operate in the same unified environment. A single environment that offers a series of unique advantages to all applications developed on it, essential for the success of a sophisticated business
“Restructure your Business”
Following world’s Tech Megatrends
- Developed on the latest development tools, based on 20 years of experience
- Hybrid (desktop – web)
- Cloud Ready natively
Cutting-Edge Technology
- Business software covering the entire
range of commercial businesses
- Manages in a single environment all
processes of a modern company
- Fully customizable to all business needs
and company sizes
- Powerful and Intuitive Reporting
- Rich and Insightful Business Intelligence
System In Indic icati tive e Funct ctionali litie ies:
- Manage Multiple Companies and
Branches
- Inventory Management, Items &
Purchasing
- Financial Management & Accounting
- Purchasing & Sales Management
- Customer Relationship Management
(CRM)
PYLON Commercial
- PYLON CR
CRM leads to successful data evaluation for your day to day needs and drives your company to build and use an «Organizational l Mem emory» “
- Addressed to all businesses
In Indic icati tive Funct ctionali litie ies:
- Con
Contact & Res esources es Management with Tree Structure Analysis
- Con
Contact Rela elati tions based on Business and/or Family relations
- Name day and anniversary reminders for all
related contacts
- Flexible Acti
ctions Management (Appointment, Lead, After Sales, Telemarketing, etc.)
- Personal and Team Calendars
- Productivit
ity Ratio tios fr from De Detailed ed Act ctions His History for Users and Company Resources
- Tele
elemarketin ing & Lea Leads management, with Workflows, Scenarios & Quantitative Data
- PBX Integration
PYLON CRM
- Addressed to all businesses in the sectors of
hospitality and tourist accommodation management.
- Gold
- ld Award in the category of “Special
applications for the Hospitality Sector” 2014- 2015 Indicative Functionalities:
- Booking & Reception Management
- Group reservations
- Allotment, Contracts and Booking Position
- Interfaces with PBX, Pay TV Systems
- e-billing interfaces
- Links with booking sites
- SPA & Events Management
- Inventory Management & Purchasing
- Links with accounting systems
PYLON Hospitality
- Specialized Epsilon Net application addressed
to all businesses in the catering sector
- Ideal solution for:
- Restaurants
- Taverns
- Coffee bars
- Multiplex entertainment facilities
- Night clubs
- Conference venues
- Sports Centers, etc.
In Indic icati tive Funct ctionali litie ies:
- Tables Management with multiple
statuses
- Area and Waiter’s position
Management
- Cash Registers & shifts
- Mixed Payment Methods
- Reservation Plan
- Ticketing
- Mob
- bil
ile PYLON Restaurant
PYLON Restaurant
PYLON Retail
- “Touch screen” application for the
retail market
- Operates on any devic
vice (Tablet, PC, POS) on
- nlin
line or of
- ffli
line
- Safety in transactions and in data
transferring In Indic icati tive Funct ctionali litie ies:
- Sales Support (cash registers, work
shifts, mixed payment methods, discount plans, etc.)
- CRM and loyalty plans
- Multiple Activities from one work
station, simultaneously
- Inventory Management &
Purchasing
- In
Interfaces with H/ H/W devic vices (display, weighing, drawers, barcode scanners, etc.)
- Product shipments & delivery
Online Data Exchange Service – Epsilon Clo loud
- Based on Cloud Technology targeting Accounting Offices and Accounting
professionals (~50.000 total in Greece)
- Data retrieved from accounting and payroll applications
- VAT and VAT payment ID (“Ταυτότητα Πληρωμής”),
customers/suppliers πελατών/προμηθευτών invoice balances, payroll payment data, financials, tax obligations and due dates, etc.
- Cross-device application
- Offers accountants and their clients the possibility to have immediate
access to daily data, thus reducing customer service time for the accountant, while upgrading his service level to his clients
CORPORATE RESULTS
2016
Financial Results 2016 - Financial Stability & Growth
Sales Revenues increased by 13,6 ,6% Increase of EBITDA by 17,2 ,26% Increased headcount by 47% 47%
Software Product Line- Market Share
- 6o% market share in in accounting offices & SME
businesses
- Payroll & Human Resources applications:
- 60% market share of small-medium sized companies
- 70% of large sized companies
Results 2016
Customer Satisfaction Survey
Rem emarkable le res esponse rate: 21% (2.7 .712 clien clients ou
- ut
t of
- f 13.3
.398 rec ecipien ents ts)
Excellent or Good Service level of Customer Support dept: 95% 95% Knowledge of Applications: 93 93% Scientific qualification: 94% 94% Eagerness: 92 92% Speed of problem solving: 90% 90% Courtesy/Professionalism: 94 94%
Results 2016
Customer Satisfaction Survey: Purchase intention
Probably yes 47% Probably no 1% Definitely yes 49% Definitely no 0%Percentage of f Satisfied Customers for 2016 > 99%
Probably yes 48% Probably no 3% Definitely yes 49% Definitely no 0%2016 2015
Power
Trust
Boldness
Creativity Victory
Success
Inspired by…
Dreams
Innovation
Response
Risk Smile
Joy
Credibility
FIND US!
/OmilosEpsilonnet @EpsilonNetSA company/epsilon-net
www.e-for forolo
- logia.
gia.gr gr www.epsilon psilonnet.gr net.gr