Environment Bob Dignen, York Associates 4 September 2019 2 What - - PowerPoint PPT Presentation

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Environment Bob Dignen, York Associates 4 September 2019 2 What - - PowerPoint PPT Presentation

Effective Leadership and Teamwork in an International Purchasing Environment Bob Dignen, York Associates 4 September 2019 2 What do I do? Director of York Associates (UK) Trainer, coach, facilitator and author Help people to


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Effective Leadership and Teamwork in an International Purchasing Environment

Bob Dignen, York Associates 4 September 2019

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What do I do?

➢ Director of York Associates (UK) ➢ Trainer, coach, facilitator and author ➢ Help people to communicate and collaborate better to achieve better results internationally ➢ Enhance thinking, behaviour and collaborative practices

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In addition to strongly agreed, 20% also agreed = 83%

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Am I necessary?

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11m Euros 100m USD

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The Big 3 Language Culture Distance / Time zones

What is extra challenging about. ‘international’ working?

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What are the core ‘international’ challenges?

Uncertainty

Business result impact!

Paradox Diversity Complexity

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What is ‘relationship’ for you?

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What is ‘team’ for you?

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A – attitude B – behaviour C – co-creation

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A – attitude B – behaviour C – co-creation

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A – attitude B – behaviour C – co-creation

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Closed Loop Communication

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What are the challenges of leading internationally

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Understanding interaction dynamics

Trompenaars, Fons; Riding the waves of culture

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A model from Iran

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Mastering interactive dialogue

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  • 1. Signal positive intention explicitly
  • 2. Limit how long you talk
  • 3. Handover actively
  • 4. Show value
  • 5. Signal understanding
  • 6. Clarify and investigate language

before telling

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A – attitude B – behaviour C – co-creation

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How well are we leveraging diversity as a team? Who are we? Where are we going? How do we plan to do it? Who does what? What help is needed? How are we performing? How are we seen in the

  • rganisation?

Where are conflicts generated?

Continuously ‘co-create’ own micro-culture

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bob.dignen@york-associates.co.uk

It’s as simple and complex as A-B-C