Enhancing TSMO Capabilities and Resilience to Address Long-Term - - PowerPoint PPT Presentation

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Enhancing TSMO Capabilities and Resilience to Address Long-Term Weather and Climate Trends

Paul Pisano (FHWA) Doug Pape (Battelle) Hunter McCracken (Battelle) NOCoE Webinar June 7, 2018

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Today’s Presenters

Paul Pisano

Team Leader Road Weather and Work Zone Management FHWA Office of Operations

Doug Pape and Hunter McCracken

Transportation Researchers Battelle

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Today’s Topics

• Overview of FHWA Resilience Initiatives
• Introduction to the Capability Maturity Frameworks

(CMFs)

• Extreme Weather and Operations
• Overlays for the CMFs
• Upcoming Report from FHWA

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FHWA Resilience Initiatives

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FHWA Office of Operations

Road Weather Management

• The FHWA Road Weather Management Program develops and

helps deploy solutions and strategies that enable agencies to better manage road systems and minimize the impacts of adverse road weather conditions

• The solutions and strategies focus on all types of weather and

all degrees of severity (from light to extreme)

Pathfinder Connected & Automated Vehicles (Pikalert, Integrating Mobile Observations) Integrated Modeling for Road Condition Prediction Weather- Responsive Traffic Management Maintenance Decision Support Systems

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FHWA Office of Operations

Organizing and Planning for Operations

• The FHWA Organizing and Planning for Operations Program

works to make transportation systems management and

• perations (TSMO) a central part of an agency’s mission and

institutional structure

• The Program oversaw the development of six Capability

Maturity Frameworks (CMF) that focus on improvement actions for specific TSMO program areas:

– Road Weather Management – Planned Special Events – Traffic Incident Management – Traffic Management – Traffic Signal Management – Work Zone Management

• This project looks at the overlap of these two programs

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FHWA & Resilience

• All of this work complements the extensive efforts of the Office
• f Planning, Environment & Realty

(https://www.fhwa.dot.gov/environment/sustainability/resilience/)

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Currently Available Resources

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Introduction to the Capability Maturity Frameworks

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Operations CMF Foundation

• SHRP2 L06 Study

– Examined the way agencies should be organized to successfully execute operations programs to improve travel time reliability – Developed a version of Capability Maturity Model (CMM) for highway operations and, in turn, travel time reliability

• AASHTO

– Supported the conversion of the SHRP2 L06 CMM research into a web-based tool that would be user friendly, easy to access, and updatable.

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Operations CMF Process

Dimensions or Process Area What is it? Level 1 Ad-Hoc. Low Level of Capability Level 2 Level 3 Level 4 Optimized. High level of capability Business Process Plans, Programs, Budgets Statement of capability .. .. .. Systems & Technology Approach to building systems .. .. .. .. Performance Measurement Use of performance measures .. .. .. .. Workforce Improving capability of workforce .. .. .. .. Culture Changing culture and building champions .. .. .. .. Collaboration Improving working relationships .. .. .. .. Process Improvement Areas Capability Levels

Step 1. Self- Assessment Work with your stakeholders to assess where you are in terms of the capabilities in each area Step 2. Identify areas of improvement and the desired levels

• f capability to

improve program effectiveness Step 3. Identify actions that you need to take to move to the desired levels of capability

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CMF Outcomes

• Jumpstarts the improvement process
• Focuses on immediate weaknesses
• Helps prioritize key organizational changes that can have

major impact

• Provides justification for actions
• Actions are based on sound rationale and a consistent

assessment of capability

• Improves consistency and collaboration

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CMF Benefits

 More focused actions  Bottom-up improvement in capability  Engagement of program-specific stakeholders

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Sample CMF Questions

Dimension Question Business Processes What is the current level capability to influence and control traffic and travel behavior on facilities in the area? Systems and Technology What is the level of availability of road weather information through the existing systems and technology? Performance Measurement How does the agency report road weather performance to the public? Culture How willing is the agency and its partner agencies to make decisions based on proactive measures? Organization and Workforce How are staffing resources allocated for road weather? Collaboration What level of collaboration exists with the media and the public?

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CMF Purpose

• Improve transportation system operations and

reliability by enhancing agency capabilities

– Success not just about operational strategies, but also the agency capabilities

• Provide a structured approach and user-friendly tool

for agencies to evaluate their Operations programs

• Provide agencies with a starting point for

identifying priority areas to strengthen

• Facilitate a continual improvement process via

reassessment

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CMF Dimensions

Business Processes Performance Measurement Systems & Technology Culture Organization & Workforce Collaboration

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CMF Dimensions

• Business Processes

– Formal scoping, planning, programming, and budgeting

• Systems & Technology

– Use of systems engineering, systems architecture standards, interoperability, and standardization

• Performance Measurement

– Measures definition, data acquisition, and utilization

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CMF Dimensions (Cont’d)

• Culture

– Technical understanding, leadership, outreach, and program legal authority

• Organization & Workforce

– Programmatic status, organizational structure, staff development, and recruitment and retention

• Collaboration

– Relationships with public safety agencies, local governments, MPOs, and the private sector

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Contents of Framework

Dimension

Sub Dimension Sub Dimension Level 1 Question Question Sub Dimension Question Sub Dimension Question Attributes Level 2 Attributes Level 3 Attributes Level 4 Attributes

Action Items for Capability Improvement

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Example (from TM CMF)

Question: What collaboration exists with meteorologists?

None. Rely on the National Weather Service

Performed LEVEL 1

Expanding work with NWS field

• ffices

Managed

LEVEL 2

Routine coordination with NWS and private sources

Integrated LEVEL 3

In-house expertise for road weather forecasts

Optimized LEVEL 4

Goal

Extreme Weather Overlay Climatologists are consulted as well.

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Frameworks are available for:

• Road Weather Management
• Planned Special Events
• Traffic Incident Management
• Traffic Management
• Traffic Signal Management
• Work Zone Management

http://www.ops.fhwa.dot.gov/tsmoframeworktool/cmf_overview.htm

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Traffic Incident Management CMF

• Are TIM needs (e.g. equipment, training, etc.) collectively

assessed, reviewed, and action upon on a routine basis?

• Do you have a formal TIM program that is supported by a

multidiscipline, multi-agency team or task force, which meets regularly to discuss and plan for TIM activities? Use this framework if:

– Looking for ways to improve TIM institutional capability in the region – TIM SA results have shown a plateauing of scores across the various dimensions

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Planned Special Events CMF

• Have the appropriate partners including the event or

venue managers been included in the planning for events?

• How does your agency train and keep capable staff

including those at the TMC to manage these events “behind the scenes”? Use this framework if:

– You are considering improving existing planned special events planning activities and protocols – Your region has upcoming planned special events that are expected to have significant impacts on the traveling public

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Work Zone Management CMF

• How well does your agency coordinate between

multiple projects in a corridor?

• Does you agency quantify work zone performance?

Use this framework if:

– Your agency has significant upcoming reconstruction and maintenance activity – Considering implementing Work Zone ITS technology within your agency – You are in the middle of updating your state's process review for Work Zones – Your agency is working on a plan to improve work zone safety and mobility

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Road Weather Management CMF

• Do you have the types of road weather information

you need through existing systems and technology?

• Does coordination between maintenance, TMC
• perations, and other management and operations

unit work well? Use this framework if:

– You are considering any road weather management deployments such as advanced traffic management technologies and strategies, or implementing maintenance decision support systems – You are considering improving the availability and utilization of weather information in the management decision-making process

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Traffic Signal Management CMF

• Do you have a sustained budget for traffic signal
• perations and upgrades?
• Do you have performance measures to help make the

case for those investments? Use this framework if:

– You are considering updating your traffic signal management program – You are considering major updates to your signal system

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Traffic Management CMF

• How are traffic management capital improvement

projects funded at your agency?

• How does your agency utilize ITS regional

architectures for traffic-management related projects? Use this framework if:

– You are considering Integrated Corridor Management (ICM)

• r Active Transportation and Demand Management (ATDM)

applications in your region – You are changing or reviewing Traffic Management Center (TMC) operations and performance

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Levels of Capability

Level 1: Ad Hoc Level 4: Optimized Level 2: Recognized Level 3: Mainstreamed

Agencies can customize and prioritize actions as part of their planning

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Levels of Capability

Level 1

Very little effort made to predict, plan for, and manage expected and actual impacts. Basic agency policies and procedures exist for managing impacts, but application across the

• rganization is uneven and

not well understood.

Ad Hoc Level 2 Recognized

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Level 3

Policies and procedures to predict, plan for, and manage impacts are integrated and diligently applied throughout

• rganization;

effectiveness of policies/procedures is unknown. Effectiveness of integrated policies and procedures to predict, plan for, and manage impacts are regularly reviewed and critiqued, and improved upon where possible.

Mainstreamed Level 4 Optimized

Levels of Capability

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Extreme Weather and Operations

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Extreme Weather and Its Effect on Transportation

Increase in very hot days

– Pavement softens and buckles

• Reduced speeds and

roadway capacity

• Truck restrictions
• Work zone management

Leads to

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Extreme Weather and Its Effect on Transportation

Rising sea level

– Flooding – Erosion

• Road closures
• Effort to monitor and

proactively manage flooding

Leads to

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Extreme Weather and Its Effect on Transportation

Intense rainfall more frequently

– Increase in crashes due to poor visibility – Localized Flooding – Erosion and scouring

• Incident management
• Effort to monitor and

proactively manage flooding

• More maintenance

Leads to

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Different Effects in Different Regions

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What is Resilience?

The ability to anticipate, prepare for, and adapt to… …changing conditions… ..and withstand, respond to, and recover rapidly from disruptions

FHWA Order 5520 (2014)

i.e. Extreme Weather and Climate

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7 8 9 10 Complete Failure

Results in total loss or ruin of asset. Asset may be available for limited use after at least 60 days and would require major repair or rebuild over an extended period of time. “Complete and/or catastrophic failure” typically involves:

• Immediate road closure
• Travel disruptions
• Vehicles forced to reroute to other roads
• Reduced commerce in affected areas
• Reduced or eliminated access to some

destinations May sever some utilities. May damage drainage conveyance or storage systems.

4 5 6 Temporary Operational Failure

Results in minor damage and/or disruption to asset. Asset would be available with either full or limited use within 60 days. “Temporary operational failure” typically involves:

• Temporary road closure, hours to weeks
• Reduced access to destinations served by

the asset

• Stranded vehicles

Possible temporary utility failures.

1 2 3 Reduced Capacity

Results in little or negligible impact to asset. Asset would be available with full use within 10 days and has immediate limited use still available. “Reduced capacity” typically involves:

• Less convenient travel
• Occasional/brief lane closures, but roads

remain open

• Some vehicles may move to alternate

routes.

Impact

Complete

Failure

Temporary

Operational

Failure Reduced

Capacity

What’s the link to resilience?

Impacts: Scale Versus Frequency

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Using the CMFs to Prepare for the Future

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Preparing for Extreme Weather

How does your agency need to adapt in….

Business Processes Systems and Technology Performance Measurement Culture Organization and Workforce Collaboration

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Preparing for Extreme Weather

How does your agency need to adapt in….

Business Processes  Plan for resilience  Consider climate when estimating benefits Systems and Technology Performance Measurement Culture Organization and Workforce Collaboration

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Business Processes (RWM CMF)

Question: What is the current level of capability to influence and control traffic and travel behavior on facilities in the area?

Static signs. Can close roads if needed.

Performed LEVEL 1

Can warn of ice in critical spots. Loosely defined criteria to do so.

Managed LEVEL 2

Clearly defined roles to set variable speed limits.

Integrated LEVEL 3

Automated weather- responsive traffic control.

Optimized LEVEL 4

Extreme Weather Overlay Weather response plans are reviewed periodically to reflect increases in extreme weather severity or are adaptable to accommodate above-average extreme conditions.

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Business Processes (WZM CMF)

Question: How does your agency develop, implement, and evaluate transportation management plans (TMPs)?

Superficially; limited direction to meet WZM needs

Performed LEVEL 1

For big projects

Managed LEVEL 2

For all projects and throughout the agency

Integrated LEVEL 3

Outcomes are evaluated to guide improvement

Optimized LEVEL 4

Extreme Weather Overlay The agency's TMPs and TMP development process has been altered to reflect changing weather and weather related impacts to construction and traffic.

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Business Processes (TM CMF)

Question: How is traffic management planning performed in your agency?

Project-oriented to solve immediate problems at particular spots

Performed LEVEL 1

Plan on a corridor perspective

Managed LEVEL 2

Metropolitan level with limited statewide coordination

Integrated

LEVEL 3

Links at all levels, performance- based objectives

Optimized LEVEL 4

Extreme Weather Overlay Traffic management planning is based

• n vulnerability assessments that take

extreme weather events into account

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Preparing for Extreme Weather

How does your agency need to adapt in….

Business Processes  Know where your snowplows are  Build for extreme weather  Follow developments in connected vehicles Systems and Technology Performance Measurement Culture Organization and Workforce Collaboration

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Systems & Technology (TSS CMF)

Question: What type of system capabilities does your agency have to maintain continuity of service and reliable operations?

We repair when

• called. Records

are on paper.

Performed LEVEL 1

Critical locations kept in good

• repair. Inventory

in a spreadsheet.

Managed LEVEL 2

Corridors kept in good repair. Work

• rders tracked

electronically

Integrated LEVEL 3

Operations, maintenance, timing, and performance are linked.

Optimized LEVEL 4

Extreme Weather Overlay Existing malfunction detection systems are able to detect malfunctions due to extreme weather and continuity of service can be reestablished under severe weather conditions.

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Preparing for Extreme Weather

How does your agency need to adapt in….

Business Processes  Look backward at trends in your own data  Look forward at climate predictions Systems and Technology Performance Measurement Culture Organization and Workforce Collaboration

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Performance Measurement (TSS CMF)

Question: To what extent has your agency defined how performance will be measured and compared to agency goals and objectives?

Only in special studies

Performed LEVEL 1

Before and after projects

Managed LEVEL 2

At regular intervals to identify trends

Integrated LEVEL 3

Ongoing assessment of defined measures

Optimized LEVEL 4

Extreme Weather Overlay Uptime and downtime during extreme weather events are measured

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Performance Measurement (TSS CMF)

Question: How does your agency utilize performance measures to identify and quantify the need for operational improvements?

Occasionally

Performed LEVEL 1

Periodic field

• bservations

used for planning

Managed LEVEL 2

Historical and real- time data used for

• perations and

planning

Integrated LEVEL 3

Continuous monitoring feeds automated decisions

Optimized LEVEL 4

Extreme Weather Overlay The agency is able to determine downtime that can be attributed to extreme weather events and target these most vulnerable systems for resiliency upgrades.

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Preparing for Extreme Weather

How does your agency need to adapt in….

Business Processes  Be “risk averse” rather than “change averse”  Old-timers tell newbies about “the big one” Systems and Technology Performance Measurement Culture Organization and Workforce Collaboration

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Culture (RWM CMF)

Question: How does the agency deal with professional capacity building for road weather?

Primarily through peer exchanges at the operator level

Performed LEVEL 1

PCB for specific maintenance functions

Managed

LEVEL 2

Formal and

• ngoing training at

all levels

Integrated LEVEL 3

Structured certifications for current and new staff

Optimized LEVEL 4

Extreme Weather Overlay

Training for events of increased severity and increased frequency is offered. Training for events not typically experienced in a region is offered due to evolving weather patterns. Lessons of prior rare events are systematically communicated to incoming staff and refreshed with continuing staff at all levels of the agency.

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Culture (TIM CMF)

Question: Are there pre-planned detour and/or alternate routes identified and shared between TIM stakeholders?

• No. We plan on

the scene.

Performed LEVEL 1

Some alternate routes for major

• corridors. They

are shared poorly.

Managed LEVEL 2

Pre-planned routes for major corridors. Basic guides have been established.

Integrated LEVEL 3

Comprehensive guides distributed to all stakeholders. Updated regularly.

Optimized LEVEL 4

Extreme Weather Overlay

Route planning accounts for the possibility of roads closed due to extreme weather events. A network analysis has been completed in consultation with climatologists and climate modelers to identify shifting or emerging hot spots for incidents.

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Preparing for Extreme Weather

How does your agency need to adapt in….

Business Processes  Resilience involves all levels

• f the organization

Systems and Technology Performance Measurement Culture Organization and Workforce Collaboration

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Organization & Workforce (RWM CMF)

Question: What is the perception of road weather management in your agency?

It’s maintenance. Clear the snow and provide safety.

Performed LEVEL 1

Level of service is considered.

Managed LEVEL 2

Performance during weather is understood at all levels.

Integrated

LEVEL 3

Cost efficiency, environmental stewardship are considered, too.

Optimized LEVEL 4

Extreme Weather Overlay Accomplishment of objectives is judged in light of past long-term trends in weather. Objectives for the future account for predicted long-term trends.

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Organization & Workforce (TM CMF)

Question: What capabilities with respect to staffing are available to support traffic management?

Enough to monitor and respond to incidents

Performed LEVEL 1

Day-to-day traffic control and traveler information

Managed LEVEL 2

Staff can manage the technology

Integrated

LEVEL 3

Decision support tools and automated control strategies

Optimized LEVEL 4

Extreme Weather Overlay Agency has climate experts, meteorologists, and hydrologists on staff to predict and respond to extreme weather events.

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Preparing for Extreme Weather

How does your agency need to adapt in….

Business Processes  Collaboration begins before the storm hits  Other agencies within your state  Your neighboring DOTs Systems and Technology Performance Measurement Culture Organization and Workforce Collaboration

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Collaboration (RWM CMF)

Question: What level of collaboration exists with the weather community/meteorologists?

None; rely on the NWS

Performed LEVEL 1

Expanding work with NWS field

• ffices

Managed LEVEL 2

Routine coordination with NWS and private sources

Integrated

LEVEL 3

In-house expertise for road weather forecasts

Optimized LEVEL 4

Extreme Weather Overlay Agency periodically consults with climatologists to predict long-term weather trends. Operations, planning, and design departments regularly coordinate and share information regarding changes in processes due to climate.

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Collaboration

• Other agencies within

your state

– Housing – Health – Recovery equipment Before the need arises! Who gets first dibs

• n light towers?

What happens when cellular comms jam?

• Corresponding agencies

in neighboring states

– Alternate routes for closures – Routes for evacuations – Backup equipment and personnel

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Upcoming Report from FHWA

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Coming Soon

• Conclusions organized

like the Capability Maturity Frameworks

• Checklists on

 Operations  Maintenance  Emergency Management

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Report Topics

 Climate prediction  Vulnerability assessment  Risk-based asset management  Structured risk management  Emergency exercises  Collaboration  Up-to-date maintenance AND an appendix with a resilience overlay for the CMFs

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Questions?

For More Information:

Paul Pisano

Team Leader Road Weather and Work Zone Management FHWA Office of Operations Paul.Pisano@dot.gov 202-366-1301

Roemer Alfelor

Transportation Specialist Road Weather Management FHWA Office of Operations Roemer.Alfelor@dot.gov 202-366-9242