Enhance your guest experience. Partnered with: Rooam provides - PowerPoint PPT Presentation

Enhance your guest experience. Partnered with:

“Rooam provides added protection against fraudulent transactions and provides our restaurants with a faster and more secure payment process. Using Rooam’s solution gives my stafg and me more time to focus on delivering an enjoyable experience.” Stewart Newbold, Chief Operations Ofgicer, BigRedF Restaurant Group

Some common problems with today’s hospitality 1 2 3 industry. Locations lose revenue, due Lack of digital Bars and restaurants face to spending time closing out engagement and guest challenges enhancing guest’s tabs. analytics. payment security. A recent study by MasterCard 61% of restaurant operators “We had lots of issues with concluded “it takes on agreed that improving digital walkouts and chargebacks... average 12-15 minutes to guest engagement is a major Rooam is a big help to reduce close out a bill.” focus in 2018. these issues.” Rooam Business Presentation Accountant - VA

Guests open a tab using the Rooam app, 1 automatically creating a ticket in the POS. The solution: They place their order with the 2 server like normal, and state that A payment app they are using Rooam. that allows guests to open, Server adds the order to the guest’s tab, view, and pay 3 using the existing POS, which immediately updates on the Rooam app. their tab. Guests pay by closing their tab on their 4 phone and the location gets paid directly. Rooam Business Presentation

Our default tip is set at 20%, giving employees a better chance of getting higher tips. Enhance your guest experience. Enhanced chargeback prevention Rooam improves your business providing EMV level protection by allowing guests to open and without the cost. pay their tabs using your existing point-of-sale, and discover your location. Servers generate higher sales and more patrons walk through your door. Certified PCI compliant with data encryption allowing for complete security.

1 2 3 Rooam Manages your Tiered Pre-authorization 100% Walkout upgrades Chargebacks Checks Protection your fraud • EMV level protection with no • Pre-authorizations are run at • Since a valid credit card is additional hardware needed each $50 increment required to open a Rooam tab, protection. walkouts are 100% eliminated • Rooam ofgers chargeback • If a card declines at any point, protection. We do all the work, the ticket is automatically • Stafg can close a Rooam tab negotiate, collect evidence and closed from the point-of-sale, through the POS if needed dispute chargebacks on your and the guest is not allowed to and all remaining open Rooam behalf continue using Rooam until the tab’s are closed automatically overdue balance is paid 20 minutes prior to close (auto • Rooam collects and tracks close time is customizeable) over 12 points of compelling evidence; traditional transactions typically ofger few evidence points beyond a Rooam signed receipt Business Presentation

Without Rooam Signed receipt Video evidence CVV number Zip code Card Expiration Date 4 5 Block High Risk and International Cards Purchasers IP address Ultimate Data Protection: Physical Card has PCI compliant Gone Virtual Geo-location on date and time of transaction Device ID number • Rooam does not store any • Rooam eliminates the need credit card details, nor are for a physical credit card, Purchasers name and email address linked to the credit card details passed onto removing the liability of a card customer profile on record with the merchant the point-of-sale system being stolen or lost Evidence that the account set up on the merchant’s application was accessed by the cardholder and successfully verified by • Historically, mobile payment the merchant before the transaction date platforms, such as TabbedOut, have not been PCI certified Proof that the merchant’s application was accessed by the cardholder for goods or services on or after the transaction date Evidence that the device and card used in the disputed transaction were the same as in any previous, undisputed transactions Evidence of a legally binding contract held between the merchant Rooam and the cardholder Business Presentation

Creating events on the Rooam app allows customers to know exactly Businesses can what’s going on at each location. promote their events directly to guests. When an event is posted, it reaches all Rooam customers immediately. Using Rooam’s platform, businesses More reach, more customers. can post, in real time, their own events directly to the Rooam app. This gives locations the ability to reach new and existing guests, allowing them to use a faster payment, generating more “Rooam is great because it grows our marketing reach to millennials revenue for the business. and young professionals, and that means more sales” General Manager - VA Rooam Business Presentation

Rooam’s progress & growth. • 1,000+ committed bars and restaurants • Partnerships with 79.6% of POS market: Toast, Aloha, Micros, POSitouch, and more Progress & Growth • Toast’s first mobile payment solution • NCR Aloha’s first certified payment platform • Raised $3.3M in the past 12 months • Coverage by Forbes, Fortune, Washington Business Journal • 2016 Tech.co Startup of the Year national finalist

360+ committed bars and restaurants. ChurchKey The Anthem The G.O.A.T 1337 14th St NW, Washington, DC 901 Wharf St SW, Washington, DC 3028 Wilson Blvd, Arlington, VA Eighteenth Street Lounge Denson Liquor Bar Guapo’s of Georgetown 1212 18th St NW, Washington, DC 600 F St NW, Washington, DC 3050 K Street NW, Washington, DC 20007 Oyamel Bracket Room Cafe Saint-Ex 401 7th St NW, Washington, DC 1210 N Garfield St, Arlington, VA 22201 1847 14th St NW, Washington, DC Jaleo DC Flash The Howard Theatre Locations 480 7th St NW, Washington, DC 645 Florida Ave NW, Washington, DC 20001 620 T St NW, Washington, DC Penn Commons Chicken + Whiskey Farmers Fishers Bakers 700 6th St NW, Washington, DC 1738 14th St NW, Washington, DC 20009 3000 K St NW, Washington, DC Zaytinya Wet Dog Tavern Busboys and Poets 701 9th St NW, Washington, DC 2100 Vermont Ave NW, Washington, DC 2021 14th St NW, Washington, DC Sauf Haus Bier Hall U Street Music Hall Hill Country Barbecue Market 1216 18th St NW, Washington, DC 1115A U St NW, Washington, DC 410 7th St NW, Washington, DC 2 Silos Brewing Company Sakerum El Centro D.F. 9925 Discovery Blvd, Manassas, VA 20109 2204 14th St NW, Washington, DC 1819 14th St NW, Washington, DC Texas Jacks Barbecue JINYA Ramen Bar 9:30 Club 2761 Washington Blvd, Arlington, VA 815 V St NW, Washington, DC 1336 14th St NW, Washington, DC Georgetown Piano Bar Arlington Rooftop Bar & Grill The Grilled Oyster Co. 3287 M St NW, Washington, DC 2424 Wilson Blvd, Arlington, VA 22201 3701 Newark St NW, Washington, DC

Increased check Higher tips Integrates with existing size for employees POS systems Fewer swipe 100% walk-out Chargeback protection fees protection on your behalf

Thank you! business@rooam.co www.rooam.co