Emotional Self Management Learnfest Co op Insurance Delivered by - - PowerPoint PPT Presentation

Emotional Self Management

Learnfest Co op Insurance Delivered by Andi Roberts

Goals of session

• Quickly review Goleman

model of emotional intelligence

• Understand why

emotional self management is so important

• Learn two ways of better

understanding our emotions

• Learn two ways to

manage your emotions

• Handouts at

http://bit.ly/coopfest

Why emotional self management

• “The core of high EI is self-awareness: if you don't

understand your own motivations and behaviors, it's nearly impossible to develop an understanding of

• thers. A lack of self-awareness can also thwart your

ability to think rationally and apply technical capabilities.” Daniel Goleman

• “EQ has twice the power of iQ to predict
• performance. EQ is also a better predictor than

employee skill, knowledge, or expertise” EI Consortium

• 75 percent of careers are derailed for reasons

related to emotional competencies, including inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change

• r elicit trust. - Center for Creative Leadership

Em Emotional al Intel elligen ence e simplified ed

Based on work by D Goleman

KNOW SELF MANAGE SELF KNOW OTHERS WORK WITH OTHERS

How many emotions do we have?

5,8,27 or more Think about: Name Source Level

2 - Tools for raising awareness

1 - Energy chart

Positive energy / emotions Negative energy / emotions Choose a time period: Meeting. Day, Project, Week, Month, year etc Reflect on inflection points Causes, emotions, impact AND how you could handle them differently

Based on work by R Greenaway

Energy chart

Positive energy / emotions Negative energy / emotions Choose a time period: Meeting. Day, Project, Week, Month, year etc Reflect on inflection points Causes, emotions, impact AND how you could handle them differently “There is nothing either good or bad, but thinking makes it so” Hamlet – W Shakespeare

Based on work by R Greenaway

(Russell 1980) (Cope 2004)

2 - eMap à Emotional Map

What impact the emotion has Unpleasant Pleasant

(Russell 1980) (Cope 2004)

eMap à Emotional Map

What level of intensity or energy the emotion has Low energy High energy

(Russell 1980) (Cope 2004)

eMap à Emotional Map

Low energy High energy Unpleasant Pleasant

“Stressed” “Stimulated” “Sad” “Serene”

(Russell 1980) (Cope 2004)

eMap à Emotional Map

Low energy High energy Unpleasant Pleasant

Anger Anxiety Fear Disgust Hate Desperation

“Stimulated” “Sad” “Serene” “Stressed”

Excitement Astonishment Joy Love Surprise Arousal Blissfulness Contentment Gladness Happiness Hope Relaxation Pride Boredom Irritation Unhappiness Loneliness Resignation Guilt

(Russell 1980) (Cope 2004)

Low energy High energy Unpleasant Pleasant

“Stimulated” “Sad” “Serene” “Stressed” 1 2 3 4 5 6 7 8 9 X) Event & Feeling & Cause Y) Event & Feeling & Cause Z) Event & Feeling & Cause

(Russell 1980) (Cope 2004)

Activity - Apply one of the two tools on yourself (pick an appropriate time frame) – Draw and reflect

3 – Approaches to manage emotions

1 - Remove emotional hijacking

STOP BREATHE

REFOCUS

CHOOSE

2 – ABCDE by Albert Ellis

2 – ABCDE by Albert Ellis

• Empirical / Scientific dispute – Where is the proof or basis for the belief / feelings / thought pattern
• Functional dispute – Is the belief supporting some other, potentially unconscious goals?
• Logical dispute – Does the belief system make common sense? Is there any generalization or other

thought pattern influencing these beliefs?

Activity – Where, When and how could you use these two ideas? Discuss OR share in chat!

Throw into chat (A) Your key insight (B) One thing you will do after today’s sessions

Emotional Self Management

Learnfest Co op Insurance

Many thanks! Andi Roberts @andi_Roberts linkedin.com/in/andiroberts/