SLIDE 1 Internet Marketing Strategies for Ecommerce Websites
Mark Roberge VP Sales, HubSpot
SLIDE 2 Agenda
- Increase Traffic Quantity & Quality
- Increase Visitor Conversion to Sale
- Improve Effectiveness with Analytics
- Q&A
SLIDE 3
Which area is your biggest challenge?
SLIDE 4
What ecommerce shopping cart platform do you use?
SLIDE 5 Agenda
- Increase Traffic Quantity & Quality
- Increase Visitor Conversion to Sale
- Improve Effectiveness with Analytics
- Q&A
SLIDE 6
Problem: Duplicate Content
SLIDE 7
Solution: Create Content
1) Blog 2) User Reviews 3) Unique Product Descriptions 4) Unique Photos 5) Product Comparisons
SLIDE 8 1) Blog
Easiest Way to Produce Unique Content
- Thought leadership
- Education
- Entertainment
- Personality
- SEO
SLIDE 9
Blogging Attracts More Visitors
SLIDE 10
Blogging Means More Inbound Links
SLIDE 11
2) User Reviews
SLIDE 12 3) Unique Product Descriptions
- Separate yourself from
- ther retailers!
- Describe basic features
- Explain what you like
- Why your product?
- How can buyer benefit?
- Product alternatives?
SLIDE 13 4) Unique Photos
- Separate yourself from the competition!
- Use ALT Text For SEO
- Links from photo attribution
SLIDE 14 5) Product Comparisons
products
comparisons
SLIDE 15
Case Study: Woot.com
SLIDE 16
Case Study: ProClipUSA.com
SLIDE 17 Case Study: ProClipUSA.com
5000 10000 15000 20000 25000 30000 35000
Unique Visitors
Source: Started Blogging
SLIDE 18 Agenda
- Increase Traffic Quantity & Quality
- Increase Visitor Conversion to Sale
- Improve Effectiveness with Analytics
- Q&A
SLIDE 19 Problem: Many Visitors Don’t Convert 4% 96%
visitors convert to sales Data: US Retail eCommerce sites from Coremetrics, 2009
SLIDE 20 Problem: Many Visitors Don’t Convert
Data: US Retail eCommerce sites from Coremetrics, 2009
SLIDE 21 Solution: Soft Calls to Action
research phase
- Educate consumers
- Begin remarketing
through email
with “Resources” section
SLIDE 22 Call to Action Best Practices
SLIDE 23 Call to Action Best Practices
SLIDE 24 Call to Action Best Practices
- Action Oriented
- Images
- Clickable Links
Get Started Now
SLIDE 25 Call to Action Best Practices
- Action Oriented
- Images
- Clickable Links
- Color
SLIDE 26 Call to Action Best Practices
- Action Oriented
- Images
- Clickable Links
- Color
- Above the Fold
SLIDE 27 Call to Action Best Practices
- Action Oriented
- Images
- Clickable Links
- Color
- Above the Fold
- Short and Simple
SLIDE 28 Shorter Forms are Better
28
32% Conversion 53% Conversion
SLIDE 29 Case Study: Natural Remedies
NativeRemedies.com
SLIDE 30
Problem: Abandoned Carts 69%
Abandoned Carts
vs.
SLIDE 31
Are you tracking your cart abandonment rate?
SLIDE 32
Solution: Measurement is the first step
SLIDE 33
Solution: Cut Forms Down to Essentials
SLIDE 34 Solution: Abandoned Cart Nurturing
What:
- Reminder of incompletion or product value
- Gift certificate or coupon
When:
- 1 day later
- 3 days later
- 30 days later
SLIDE 35
Are you doing any abandoned cart email nurturing?
SLIDE 36 Agenda
- Increase Traffic Quantity & Quality
- Increase Visitor Conversion to Sale
- Improve Effectiveness with Analytics
- Q&A
SLIDE 37
Problem: Don’t Know What Drives Sales
SLIDE 38
How Do You Measure?
SLIDE 39
Solution: Closed Loop Reporting Marketing Sales
SLIDE 40
Visitor to Sale
SLIDE 41
…By Channel or Source
SLIDE 42 Agenda
- Increase Traffic Quantity & Quality
- Increase Visitor Conversion to Sale
- Improve Effectiveness with Analytics
- Q&A
SLIDE 43 About HubSpot
Get Found
SEO Blogging Social Media
Convert
Soft Calls to Action Abandoned Cart Nurturing
Analyze
Closed Loop Analytics Competitive Analysis Abandoned Cart Tracking
SLIDE 44
Would you like a free Inbound Marketing Assessment?
SLIDE 45
Thank You! Questions? www.HubSpot.com