DSHS Grand Rounds . Logistics Registration for free continuing - - PowerPoint PPT Presentation

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DSHS Grand Rounds . Logistics Registration for free continuing - - PowerPoint PPT Presentation

DSHS Grand Rounds . Logistics Registration for free continuing education (CE) hours or certificate of attendance through TRAIN at: https://tx.train.org Streamlined registration for individuals not requesting CE hours or a certificate of


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DSHS Grand Rounds

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Logistics

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Registration for free continuing education (CE) hours or certificate of attendance through TRAIN at:

https://tx.train.org

Streamlined registration for individuals not requesting CE hours

  • r a certificate of attendance
  • 1. webinar: http://extra.dshs.state.tx.us/grandrounds/webinar-noCE.htm
  • 2. live audience: sign in at the door

For registration questions, please contact Annette Lara, CE.Service@dshs.state.tx.us

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Logistics (cont.)

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Slides and recorded webinar available at: www.dshs.state.tx.us/grandrounds Questions?

There will be a question and answer period at the end of the presentation. Remote sites can send in questions throughout the presentation by using the GoToWebinar chat box or email GrandRounds@dshs.state.tx.us. For those in the auditorium, please come to the microphone to ask your question.

For technical difficulties, please contact:

GoToWebinar 1‐800‐263‐6317(toll free) or 1‐805‐617‐7000

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Disclosure to the Learner

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Requirement of Learner Participants requesting continuing education contact hours or a certificate of attendance must register in TRAIN, attend the entire session, and complete the

  • nline evaluation within two weeks of the presentation.

Commercial Support This educational activity received no commercial support. Disclosure of Financial Conflict of Interest The speakers and planning committee have no relevant financial relationships to disclose. Off Label Use There will be no discussion of off‐label use during this presentation. Non‐Endorsement Statement Accredited status does not imply endorsement by Department of State Health Services ‐ Continuing Education Services, Texas Medical Association, or American Nurses Credentialing Center of any commercial products displayed in conjunction with an activity.

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Introductions

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David Lakey, MD DSHS Commissioner is pleased to introduce today’s DSHS Grand Rounds speakers

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Friends, Followers and Retweets: The Impact of Social Media on Patients and Providers

Michelle Malizia, MA, Associate Director National Network of Libraries of Medicine, South Central Region Houston Academy of Medicine-Texas Medical Center Library

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Friends, Followers and Retweets:

The Impact of Social Media on Patients and Providers

Michelle Malizia, MA Associate Director National Network of Libraries of Medicine South Central Region Houston, TX

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Learning Objectives

Participants will be able to:

  • Describe the importance of social media on the

provision and management of healthcare services.

  • Compare social media tools and how they can be used

in a healthcare setting.

  • Understand how patients use social media to manage

their health.

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POPULARITY OF SOCIAL MEDIA WHAT IS SOCIAL MEDIA?

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Audience: Usage of Social Media

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POPULARITY OF SOCIAL MEDIA

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National: Usage of Social Media

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Source: Pew Research Center’s Internet Project Tracking Surveys: http://www.pewinternet.org/2013/12/30/social-media-update-2013/

Social Media Sites, 2012-2013

% of online adults who use following social media

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Frequency of Social Media Usage

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Internet Usage by Cell Owners

Source: Pew Research Internet Project: http://www.pewinternet.org/2013/09/16/cell-internet-use-2013/

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IMPORTANCE OF SOCIAL MEDIA IN HEALTHCARE

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Communication Changes

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Shift in Demographics

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Evidence of Effectiveness?

  • Anecdotal
  • Text Messaging
  • Videos for health

education

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Expansion of Audience

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SOCIAL MEDIA TOOLS IN HEALTHCARE

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Twitter

  • Twitter chat
  • Live tweeting
  • Disease/incident

updates

  • Town halls

Image credit: Norebo (http://www.norebbo.com/tag/twitter/)

https://twitter.com/TexasDSHS

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Facebook

  • Health education
  • Updates
  • Press releases
  • Comments

Image credit: Norebo (http://www.norebbo.com/tag/facebook/) 23

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  • Lectures
  • Education videos
  • How to
  • Be aware of Section

508 compliance

YouTube

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  • Connections
  • Press releases and

education

  • Professional

networking

LinkedIn

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Image and Video Sharing

  • Flickr
  • Picasa
  • Instagram
  • Vine

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  • Incident

awareness

  • Test results
  • Medication

reminders

Text Messaging

http://www.dshs.state.tx.us/healthytexasbabies/text4baby.aspx

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  • Department
  • riented
  • Topic oriented
  • Individual

Blast from the “Past” - Blogs

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Social Media Use by DSHS

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http://www.cdc.gov/socialmedia/tools/

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Developing a Social Media Policy

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  • Who is your audience?
  • What do you want to

achieve?

  • What are their needs?
  • Who is responsible?
  • What is appropriate?

Developing a Social Media Policy

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  • Technology changes
  • New applications
  • Discontinued apps
  • Archiving of

information

Other Social Media Concerns

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CONSUMER (PATIENT) USE OF SOCIAL MEDIA

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Use: Obtain Information

  • Disease management
  • Reviews
  • Watch videos

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Use: Obtain Support

  • Find others with same

issues

  • Follow a friend’s

experience

  • Join an online forum

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Social Life of Information

% of internet users who have interacted with their health online:

http://www.pewinternet.org/~/media//Files/Reports/2013/PewResearch_DiagnosisDifference.pdf

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The Future?

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  • Time
  • Content
  • Audience

Before you make the leap

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Thank You!

Contact information:

Michelle Malizia Associate Director National Network of Libraries of Medicine South Central Region michelle.malizia@exch.library.tmc.edu 713-799-7880

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Questions and Answers

Remote sites can send in questions by typing in the GoToWebinar chat box or email GrandRounds@dshs.state.tx.us. For those in the auditorium, please come to the microphone to ask your question.

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Ed House Chief Operating Officer Texas Dept. of State Health Services

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Our Next Grand Rounds

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