DMV STUDY STREAMLINING IFTA AND IRP PROCESSES Reba Calvert, - - PowerPoint PPT Presentation

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DMV STUDY STREAMLINING IFTA AND IRP PROCESSES Reba Calvert, - - PowerPoint PPT Presentation

Sep 01, 2022 227 likes •405 views

DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES DMV STUDY STREAMLINING IFTA AND IRP PROCESSES Reba Calvert, Administrative Officer III, DMV John Panza, Director Excise Tax Division, DOR April 5, 2018 DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES

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SLIDE 1

DMV STUDY STREAMLINING IFTA AND IRP PROCESSES

Reba Calvert, Administrative Officer III, DMV John Panza, Director Excise Tax Division, DOR April 5, 2018

DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES

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Session Law 2017-57

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DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES SECTION 34.33.(a) Study. – The Division of Motor Vehicles of the Department of Transportation, in consultation with the Department of Revenue, shall study streamlining the processes motor carriers must follow to comply with the requirements of the International Fuel Tax Agreement and the International Registration Plan to receive registration plates, motor carrier licenses, and motor carrier decals. The study shall include an examination of the feasibility of consolidating the processes within the Division of Motor Vehicles. SECTION 34.33.(b) Report. – The Division of Motor Vehicles shall submit its findings under subsection (a) of this section, including any legislative recommendations, to the Joint Legislative Transportation Oversight Committee by March 1, 2018.

DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES

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TASKS

DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES

  • Research streamlining the processes for motor carriers

to comply with the International Fuel Tax Agreement (IFTA) and the International Registration Plan (IRP) requirements for plates, licenses, and decals.

  • Examine the feasibility of co-locating Department of

Revenue (DOR) employees within the Division of Motor Vehicles (DMV) Charlotte State IRP Office to process motor carrier licenses and decals.

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Definitions

  • IRP The International Registration Plan (or IRP) is a

registration reciprocity agreement between the contiguous United States and Canadian provinces, which provides apportioned payments of registration fees, based on the total distance operated in participating jurisdictions.

– Independent organization initially developed by American Association of Motor Vehicle Administrators (AAMVA) to govern reciprocity for apportioned vehicles – Regulates how each state registers apportioned vehicles

  • Each carrier is registered in their home state but can legally operate

in other states

  • Fees paid to the home state but sent to a clearinghouse to be

distributed

4 DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES

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DMV FINDINGS

Existing Locations Division of Motor Vehicles IRP office

  • 1425 Rock Quarry Road Suite 100, Raleigh
  • 6016 Brookshire Blvd, Charlotte

Recent Process Improvements

  • Statewide online services for renewals
  • Electronic image of cab cards authorized
  • Full reciprocity with plan states & jurisdictions

5 DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES

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DMV FINDINGS

Process Improvements under Review

  • Enhance statewide service for initial applicants
  • Electronic credentials
  • Accept electronic documents for renewals
  • Re-vamping DOT web service portal

Communications Improvements planned

  • YouTube video detailing step by step online services
  • Utilize social media platforms to provide the videos and

instructional material

  • Provide educational packets to truck dealerships on the

licensing process

6 DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES

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SLIDE 7

IRP Workload

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1906 6909 1956 28% 1942 7143 2107 29% 1890 7810 1770 23% 1000 2000 3000 4000 5000 6000 7000 8000 9000 New Fleets Accounts renewed in

  • ffice

Accounts renewed

  • nline

Percentage renewed

  • nline

New Fleets Accounts renewed in

  • ffice

Accounts renewed

  • nline

Percentage renewed

  • nline

New Fleets Accounts renewed in

  • ffice

Accounts renewed

  • nline

Percentage renewed

  • nline

IRP Totals 2015 IRP Totals 2016 IRP Totals 2017

2015 - 2017 IRP New Fleets & Renewed by Year

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SLIDE 8

IRP Workload

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5738 21862 5833 27% 5000 10000 15000 20000 25000 New Fleets Accounts renewed in office Accounts renewed online Percentage renewed online IRP Totals 2015 - 2017

2015 - 2017 IRP New Fleets & Renewed Totals

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Definitions

  • IFTA The International Fuel Tax Agreement (or IFTA) is an

agreement between the 48 contiguous states of the United States and the 10 Canadian provinces to simplify the reporting of fuel use by motor carriers that operate in more than one jurisdiction.

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DOR FINDINGS

Existing Locations Department of Revenue IFTA Office

  • 1429 Rock Quarry Road Suite 105, Raleigh

Former Location until 2011 Department of Revenue IFTA Office

  • 6016 Brookshire Blvd, Charlotte

(Services offered online and in Raleigh) Recent Process Improvements

  • Online license renewals and quarterly tax submissions
  • Resumed annual motor carrier seminars (2014)
  • New statewide enhanced call services
  • Electronic image of IFTA licenses authorized
  • Faxing temporary IFTA decals for active plan participants

10 DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES

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DOR FINDINGS

Process Improvements under review

  • Re-vamping web service portal
  • Submit initial application online
  • Electronic credentials

Communications Improvements planned

  • YouTube video detailing step by step online services
  • Utilize social media platforms to provide the videos and

instructional material

  • Provide educational packets to truck dealerships on the

licensing process

11 DMV/STUDY STREAMLINING IFTA AND IRP PROCESSES

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SLIDE 12

IFTA Workload

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21,539 6,073 28% 22,302 6,843 31% 22,871 10,043 44% 5,000 10,000 15,000 20,000 25,000 Number of license issued Renewed online Percentage issued

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Number of license issued Renewed online Percentage issued

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Number of license issued Renewed online Percentage issued

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IFTA Totals 2015 IFTA Totals 2016 IFTA Totals 2017

2015 - 2017 IFTA License Issued & Renewed Online by Year

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IFTA Workload

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66,712 22,959 34% 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 Total number of licenses issued 2015-2017 Renewed online Percentage issued online Total 2015 - 2017

2015 - 2017 IFTA License Issued & Renewed Online Totals

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Cost Estimate to House DOR Employees in Charlotte DMV

  • Start up first year = $198,477

(Supplies, telephones, furniture, computers, software, maintenance agreements, training, total: 27,140)

– Employee costs $171,337

  • 2x Information Processing Technicians, grade 63
  • 1x Supervisor, grade 67
  • Recurring annual expense = $179,146

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Risks

  • IFTA renewals are seasonal (Sept. 1st – Dec. 31st)
  • Unknown Charlotte IFTA customers
  • Timeline for hiring and training of new DOR

Charlotte staff

  • DOR computer system requires modifications
  • Truck parking limited
  • >1 year lead time for expansion

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Conclusion

  • DOR and DMV recommend DOR continue to

issue IFTA licenses and decals at the Raleigh

  • ffice and online
  • DOR and DMV recommend not co-locating in

Charlotte DMV office

  • DOR and DMV recommend each agency

continue process and educational opportunity improvements

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QUESTIONS ?

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