DFM Staff Information Interchange Wagga Wagga 17 th June 2013 - - PowerPoint PPT Presentation

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DFM Staff Information Interchange Wagga Wagga 17 th June 2013 - - PowerPoint PPT Presentation

Nov 27, 2022 168 likes •772 views

DFM Staff Information Interchange Wagga Wagga 17 th June 2013 DIVISION OF FACILITIES MANAGEMENT Welcome DFM Introductions Executive Director Stephen Butt Director Operational Services Wayne Millar Director Planning Design

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DIVISION OF FACILITIES MANAGEMENT

DFM Staff Information Interchange Wagga Wagga 17th June 2013

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DIVISION OF FACILITIES MANAGEMENT

Welcome

  • DFM Introductions
  • Executive Director – Stephen Butt
  • Director Operational Services – Wayne Millar
  • Director Planning Design & Construction – Richard

Barraclough

  • Manager CSU Green – Edward Maher
  • Systems Officer – Kristen Rapana
  • Support staff – Ruth and Nicole
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DIVISION OF FACILITIES MANAGEMENT

Overview

  • Structure of Meeting
  • Executive Overview of issues and initiatives
  • Presentation from Wayne, Richard, Kristen and Ed re

various activities and items of interest

  • Your Questions and Answers, Queries and discussion
  • Sticky Notes and Feedback
  • Close
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DIVISION OF FACILITIES MANAGEMENT

Overview

  • Some Stats to set the scene
  • Assets of $700m approx under management
  • Approximately 100 staff
  • Responsible for all aspects of Facilities Management (see

Web Site)

  • Annual Operational Budget = $24 m approx (of which big

components are energy, salaries, cleaning and maintenance)

  • Been through a significant growth phase
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DIVISION OF FACILITIES MANAGEMENT

Overview

2010 2011 2012 GFA 278,795 276,450 282,402 UFA 184,400 202,804 206,979 50,000 100,000 150,000 200,000 250,000 300,000 Meters Square

University Growth

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DIVISION OF FACILITIES MANAGEMENT

Overview

2010 2011 2012 GFA 124,370 126,238 130,238 UFA 85,321 95,866 98,666 20,000 40,000 60,000 80,000 100,000 120,000 140,000 Meters Square

Wagga Wagga Growth

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DIVISION OF FACILITIES MANAGEMENT

Our Operational Plan

  • DFM’s key Strategies for the future
  • Better Consultation and communication
  • Consolidation of our information systems
  • Improved Strategic Asset Management
  • Increased focus on sustainability
  • Workforce that reflects the Strategic Asset Management

methodology

  • New Campus at Port Macquarie
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DIVISION OF FACILITIES MANAGEMENT

Operational Services

Building & Infrastructure maintenance University’s Environmental Sustainability Security & Access Control Emergency & Critical Response Management General Administration

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DIVISION OF FACILITIES MANAGEMENT

Operational Services

Strategic Asset Management Divisions Knowledge Bank Grounds Management Signage & Way-finding General Cleaning & Janitorial Services Central Point of Contact

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DIVISION OF FACILITIES MANAGEMENT

Strategy - Operational Services

Improve the efficiency and effectiveness of service delivery Accessible Service that is:

  • Client focused
  • Responsive
  • High quality
  • Value for money
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DIVISION OF FACILITIES MANAGEMENT

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DIVISION OF FACILITIES MANAGEMENT

Strategy - Information Systems

BEIMS – System Improvements

  • Major transformation to deliver strategic
  • bjectives
  • Centre of our asset management
  • Contracts management
  • Asset management
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DIVISION OF FACILITIES MANAGEMENT

Strategy - Information Systems

BEIMS - Client Improvements

  • Remote request System replaced by the

Service Request System (SRS)

  • Minor Works Request enhancement
  • Improve Transparency – Broaden access
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DIVISION OF FACILITIES MANAGEMENT

Service Standards

Rating Response Completion Definition of Work Request Critical 1 hour 24 hours Immediate risk to: personal safety or security; business continuity; major asset integrity; Urgent 4 hours 48 hours Immediate risk to: staff/student welfare; prevention of critical asset failure; thermal comfort in a closed facility; research project; Important 8 hours 7 days Impending risk to: teaching, learning & research activities; non-urgent OH&S work; non-urgent student/staff welfare; thermal comfort in an open facility; Routine 48 hours 28 days No discernable impact to: delivery of teaching, learning & research activities within specified timeframe Planned 14 days As agreed with client Work subject to planning requirements and/or a programmed start date. Usually of a larger scale than routine maintenance activities i.e. Minor Works, etc.

Response Time Definitions As indicated in the following table work priorities are categorised from Critical to Planned and allocated a response and completion time.

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DIVISION OF FACILITIES MANAGEMENT

2013 Works Requests

Campus Total Jobs Jobs Outstanding Percentage Outstanding ALBURY 2143 53 2.47 BATHURST 6689 240 3.59 DUBBO 462 3 0.65 ORANGE 1415 32 2.26 WAGGA 7706 27 0.35 Totals

18,415 355 1.86%

Note: Our aim (KPI) is to complete routine work requests within 28 days

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DIVISION OF FACILITIES MANAGEMENT

Operational Services

Contact us

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DIVISION OF FACILITIES MANAGEMENT

Strategy - Information Systems

FMCentral – Kristen Rapana (Systems Officer) http://www.csu.edu.au/division/facilitiesm/fmcentral

  • University’s space management system
  • Enables staff, students and guests to view

facilities information, floor plans and photos as well as campus maps

  • Enables DFM to more effectively manage the

University’s physical assets

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DIVISION OF FACILITIES MANAGEMENT

Strategy – Improved Asset Performance

A move from Reactive to Planned

  • Quantum change required to lift assets to a standard

that can then be maintained

This can only be achieved through Strategic Asset Management processes to better understand the condition of our assets and make planned improvements

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DIVISION OF FACILITIES MANAGEMENT

Strategic Asset Management

In many ways our campuses are like small regional towns or suburbs Understanding the asset

  • What do we own/manage
  • Understand asset performance:
  • Condition, Standard, Functionality & Utilisation
  • What do we need to deliver our strategy
  • What is our capacity to deliver growth
  • What should we divest, lease, etc.
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DIVISION OF FACILITIES MANAGEMENT

Strategic Asset Management

Condition Assessments

  • Focuses on improving existing:
  • Buildings
  • Roads ($1m at Wagga)
  • Infrastructure
  • 5 yearly assessment process underway:
  • Core

$41.1m

  • Residential $6.5m (conservative)
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DIVISION OF FACILITIES MANAGEMENT

Typical Works Planning

The five year Residential program:

Year 1 Year 2 Year 3 Year 4 Year 5 $218,882.00 X X X X $218,882.00 $419,233.00 $112,181.00 $249,397.00 $1,913,115.00 $1,294,293.00 $3,988,219.00 $201,578.00 $973,002.00 $397,357.00 $76,191.00 $23,274.00 $1,671,402.00 $15,897.00 $19,398.00 $73,712.00 $293,908.00 $175,428.00 $578,343.00 $855,590.00 $1,104,581.00 $720,466.00 $2,283,214.00 $1,492,995.00 $6,456,846.00 Yearly Totals Fire Life and Safety Student Experience Asset Protection Building Works

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DIVISION OF FACILITIES MANAGEMENT

Strategy – Improved Strategic Asset Management

  • Better Management of Space
  • More Relevant Capital Plan
  • An effective SSAF implementation and delivery

plan

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DIVISION OF FACILITIES MANAGEMENT

Better Management of Space

  • Unlikely to need any extra space for the

University in Gross terms (i.e. if we build something we must decommission something)

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DIVISION OF FACILITIES MANAGEMENT

Space Management

  • Principles – What does it mean? How does it work?
  • Audit of existing space
  • Do we have enough Space?
  • What is the Quality of Space?
  • Is there Equity of Space?
  • Rationalisation of Space for efficiency of use and

running costs

  • No new buildings for the foreseeable future
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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

What we are doing ~ Globally and in Wagga Wagga...........

  • Infrastructure –

Recording of existing services and facilities - 2013

  • Masterplanning –

Determining what goes where for best effect – 2013/14

  • Space Analysis and Rationalisation -

Maximise use of quality space & “switch off” substandard or inefficient space – 2014/15

  • Laboratory Space Review
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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

Master Plan....... New Link Roads New Spine New Walkways and Bike Paths 2013 & beyond

EXISTING

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Capital Developments

Master Plan.............. New Link Roads New Spine New Walkways and Bike Paths 2013 & beyond

PROPOSED

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Capital Developments

Master Plan..................... New Link Roads New Spine New Walkways and Bike Paths 2013 & beyond

PROPOSED

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Capital Developments

New Student Residences 2014

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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

New Student Residences 2014

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Capital Developments

New Staff Offices / Ag Campus 2014

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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

New Staff Offices / Ag Campus 2014

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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

New Staff Offices / Ag Campus 2014

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Capital Developments

New Staff Offices / Ag Campus 2014

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Capital Developments

New Child Care Centre 2014

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Capital Developments

New Child Care Centre 2014

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Capital Developments

Jack Cross Refurbishment (DIT – B15) 2014

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Capital Developments

Services Precinct 2014

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Capital Developments

Services Precinct 2014

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Capital Developments

Equine Centre 2014

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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

Equine Centre 2014

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Capital Developments

Equine Centre 2014

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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

The (Greasy) Spoon 2013-14

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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

The (Greasy) Spoon 2013-14

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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

The (Greasy) Spoon 2013-14

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DIVISION OF FACILITIES MANAGEMENT

Capital Developments

The (Greasy) Spoon 2013-14

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SSAF

  • A structured consultation program with students
  • An agreed priority plan (reviewed every 6 months)
  • Works to date
  • Grounds improvements, planning
  • Future Works
  • Peter Hasties Oval clubrooms
  • Netball courts
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DIVISION OF FACILITIES MANAGEMENT

SSAF

Netball Courts

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DIVISION OF FACILITIES MANAGEMENT

Sustainability at Wagga Campus

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Biodiversity: At least 20% of University land be allocated to biodiversity by 2015

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Biodiversity: At least 20% of University land be allocated to biodiversity by 2015

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Waste: Recover 70% of solid waste from landfill by 2014

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Waste: Recover 70% of solid waste from landfill by 2014

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Sustainable design of new buildings and major refurbishments

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DIVISION OF FACILITIES MANAGEMENT

Future Projects

  • Energy Performance Contracting
  • Mid to large-scale solar farms
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DIVISION OF FACILITIES MANAGEMENT

Our yardstick

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DIVISION OF FACILITIES MANAGEMENT

How you can get involved!

  • Campus Environmental

Committee

  • Staff Sustainability Network
  • Introduction to Sustainability

training

  • Sustainability Grants
  • Calendar of Events
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DIVISION OF FACILITIES MANAGEMENT

Questions and Answers

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DIVISION OF FACILITIES MANAGEMENT

Thank you

  • Don’t forget your sticky notes
  • Evaluation Form (email)
  • See you in October / November