Design I ssues for Building Deliberative Digital Habitats F. De - - PowerPoint PPT Presentation

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Design I ssues for Building Deliberative Digital Habitats F. De - - PowerPoint PPT Presentation

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Design I ssues for Building Deliberative Digital Habitats F. De Cindio, C. Peraboni OD2010 Fourth International Conference on Online Deliberation Public I nstitutions Usually delegate to a web agency The result: an attractive

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OD2010 – Fourth International Conference on Online Deliberation

Design I ssues for Building Deliberative Digital Habitats

  • F. De Cindio, C. Peraboni
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OD2010 – Fourth International Conference on Online Deliberation

Public I nstitutions

  • Usually delegate to a web agency
  • The result:

– an attractive interface – a collection of existing applications (blog, Facebook page, …) – low participation

  • I s it a technological or a design problem?
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OD2010 – Fourth International Conference on Online Deliberation

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OD2010 – Fourth International Conference on Online Deliberation

Grassroots movements

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OD2010 – Fourth International Conference on Online Deliberation

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OD2010 – Fourth International Conference on Online Deliberation

  • How to make the movement actions effective?
  • How to take decisions?
  • Which kind of participation?
  • With which technologies?
  • How to move from protests to proposals?
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OD2010 – Fourth International Conference on Online Deliberation

“il Popolo Viola”

  • through a Fb page
  • rganizes the

“No-B-Day”

  • for moving toward a

more deliberative movement, FB is no longer sufficient

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OD2010 – Fourth International Conference on Online Deliberation

The need of a conceptual framework

  • Public institutions
  • Grassroots political movements

for building participatory and deliberative

  • nline environments
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OD2010 – Fourth International Conference on Online Deliberation

Digital Habitats

Online Deliberation environments cannot be conceived as a mere collection of tools (Digital) Human Habitat: physical environment + social environment

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A set of people who:

  • 1. freely interact over time, recognizing a

common interest that holds them together for sharing knowledge, experience, etc Gemeinschaft Dimension

  • 2. define implicit or explicit policies for

regulating their interactions Gesellschaft Dimension

  • 3. use an I CT-based communication system

Technological Dimension Digital Habitats

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Gemeinschaft Dimension I ssues

  • Who are the social actors of the game?

– Notion of citizenship – A current Grillini’s discussion

  • Which participation activities?
  • Which benefits for each actors?

– Win-win game

  • Which is the participatory contract?
  • How to design participation over time?
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Gemeinschaft Dimension I ssues

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I don’t participate because:

  • 1. too much

confusion

  • 2. no impact
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Gesellschaft Dimension I ssues Rules which shape and govern interactions

  • which identification policy?

– anonymity and trustworthy environment

  • how to preserve a civil and civic dialogue?
  • who is the referee?
  • who is the guarantor of the game?

– potential role for third parties (as MySociety)

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Gesellschaft Dimension I ssues

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Technological Dimension I ssues Which technology enables the social environment? “Good technology in itself will not a community make, but bad technology can sure make community life difficult enough to ruin it” (E. Wenger, 2005)

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I nformation space Deliberative Space Community Space Personal Space

Technological Dimension I ssues which technologies for each space?

– which platform, tools, features

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Conclusion The 3 dimensions – Gemeinschaft – Gesellschaft – Technological are effective for supporting the design of Deliberative Digital Habitat

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Thank You!

fiorella.decindio@unimi.it cristian.peraboni@unimi.it