Demonstrating the Value of Community Services Sussex Community - - PowerPoint PPT Presentation

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Demonstrating the Value of Community Services Sussex Community - - PowerPoint PPT Presentation

23 rd January 2014, London Demonstrating the Value of Community Services Sussex Community Trust Marion Homersham, Head of Performance Excellent care at the heart of the community about Sussex Community Trust Formed October 2010


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Demonstrating the Value of Community Services Sussex Community Trust

Marion Homersham,

Head of Performance

Excellent care at the heart of the community

23rd January 2014, London

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about Sussex Community Trust

  • Formed October 2010
  • Population 1.2 million
  • 4,400 staff – one of largest community trusts in country
  • 2 local authorities - Brighton & Hove City; West Sussex
  • 4 CCGs
  • 3 acute trusts / 1 mental health trust
  • Brighton & Sussex University Hospital NHS Trust
  • Surrey & Sussex Healthcare NHS Trust
  • Western Sussex NHS Foundation Trust
  • Sussex Partnership NHS Foundation Trust
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wide geographical spread – multiple locations

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services – grouped…

  • Children’s
  • Managing the front door
  • Improving the interface between

primary care and community care

  • Working towards proactive care
  • CCG Other
  • Public Health (Local Authority)
  • Public Health (NHS England)
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example: Managing the front door

  • One Call – single point of access
  • Clinical Assessment Unit
  • Community Rapid Response Teams x 5

(Admission Avoidance Teams, Community Rapid Response Team, Rapid Access & Intervention Teams)

  • IV Nursing / IV Therapy

Need KPIs that demonstrate how our services working together add value to health economy

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6 generic categories – working model

  • Admission Avoidance

non conveyance to hospital; contingency plans on IBIS

  • Self-management

care plan self-management goals agreed with patients

  • Patient experience and satisfaction
  • Care coordination

patients with case manager or key worker

  • Access / response times

including waiting list management

  • Clinical outcomes

including TOMS, PROMS, healing rates

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demonstrating value and effectiveness

  • assurance on safety and quality
  • impact on wider health economy:
  • avoided admissions / conveyance
  • early / supported discharge
  • improved outcomes
  • integrated health and social care
  • proactive / anticipatory care
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Demonstrating the Value of SCT Services

Western BSUH (Brighton) SASH BSUH (Mid Sx) West Sx CC B&H CC SECAmb Sussex Partnership