Delaware Transit Corporation Catherine Smith, Planning Manager - - PowerPoint PPT Presentation

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Delaware Transit Corporation Catherine Smith, Planning Manager - - PowerPoint PPT Presentation

Delaware Transit Corporation Catherine Smith, Planning Manager February 13, 2019 Benefits of Public Transportation Reduces Traffic Congestion Improves the Environment Provides Mobility for Work, Shopping, Medical, Educational,


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Delaware Transit Corporation

Catherine Smith, Planning Manager February 13, 2019

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Benefits of Public Transportation

  • Reduces Traffic Congestion
  • Improves the Environment
  • Provides Mobility for Work, Shopping, Medical,

Educational, Recreational and Entertainment Trips

  • Supports Economic Development
  • Smart Growth Policies-Proactive Planning

Between DART, Developers, Municipalities and DelDOT

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DART Overview

  • 64 Statewide Bus Routes
  • 38 Fixed Routes New Castle County
  • 11 Fixed Routes Kent County
  • 6 Fixed Routes Sussex County
  • 3 Flex Routes Sussex County
  • 4 Intercounty
  • Beach Bus Services (2 Sussex and 1

Intercounty Fixed Routes)

  • Complimentary ADA Paratransit Service
  • SEPTA Contracted Rail Services NCC
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Delaware Transit Corporation’s Mobility in Motion Initiative FY2018 Ridership (source: June 2018 Ridership Report)

  • total system-wide trips – 9,257,022
  • total fixed route bus trips –7,170,059
  • total Paratransit trips – 926,884
  • total SEPTA train trips (in Delaware) –

1,160,079

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DART 2018 Accomplishments

Heart of DART Internal Launch ♥ APTA Ad Wheel Award Mid-County Grant Awarded New Fixed Routes Added: 210, 307 Lewes Transit Center Year Round Resort Service Added Routes 201 & 204 Wilmington Transit Center Groundbreaking Purchase of Electric Vehicles DART Transit App Release DART Pass Mobile Payment App Release

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  • Transit Redesign
  • Strategic Plan to grow ridership and make transit more

Customer Focused

  • Federal requirements to update “Statewide Coordinated

Transportation Plan” every 3-5 years

  • Participatory planning to identify gaps in services and

needs of key stakeholder groups

  • Community Conversations & Needs Assessment

Surveys

  • Partnerships, pilot programs and educational efforts

= Technical Advisory Committee (TAC)

Delaware Transit Corporation’s Mobility in Motion Initiative

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Help Shape the Future of Mobility in Delaware

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  • 1. Assessment of Current

Initiatives and Mobility Management Practices in Delaware

  • 2. Evaluation of National and

Delaware-Specific Mobility Management Efforts and Best Practices

  • 3. Facilitation of Stakeholder

Engagement and Outreach

Phase 1 Work – 2016 to 2017

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NEW CASTLE COUNTY SUSSEX COUNTY KENT COUNTY

  • Expand Partnerships with DART
  • Senior Centers as Specialized

Transport Hubs

  • Non-Essential Paratransit Trips in

Ofg-Peak Hours

  • Advance Telemedicine
  • Explore Uber Partnerships (e.g.,

senior rides)

  • Expand RideShare Delaware
  • Develop Information Portal
  • Create One-Call, One-Click Center
  • Use Flex as Backbone for Specialized

Transportation

  • Consider FTA Pilot Programs
  • Communicate and Coordinate Planning

(counties, states)

  • Consider Future Demand Drivers
  • Explore Public Carrier

Law Changes

  • 5310 Fund Purchase
  • f Accessible Vehicles
  • Expansion of DART

Flex Service and Routes

2016 County Workshop Outcomes

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2016 Statewide Mobility Forum

10 24 26 45 46 47 103 125 126 161 20 40 60 80 100 120 140 160 180

Enhanced travel training Pilot programs Trip sharing Bus stop accessibility improvements Pooling or sharing of vehicles Regional rideshare Transportation information portals Intelligent transportation technologies One-stop call center Feeder services to fixed-route transit

Select the top three innovative activities that should be prioritized within an updated Delaware statewide action plan.

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Phase I Study - Recommendations

UPDATE DELAWARE’S STATEWIDE ACTION PLAN

Realign Delaware’s 5310 Program Advance a Mobility Management Framework in Delaware Develop & Implement a Ongoing Education & Outreach Strategy Consider Piloting National Best Practice Models Appropriate for Delaware Evaluate the Importance of Land-Use & Transit Integration

LONG-TERM GOALS

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Need for Updated Coordinated Plan

üProvide a framework to distribute formula funding under the FTA’s Elderly and Persons with Disabilities Program (49 USC, §5310). üCreate an action framework to solve transportation barriers üInform efforts to coordinate services and/or share resources üPromote customer-centered mobility strategies üSupport innovative projects/programs

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KEY ELEMENTS OF A COORDINATED PLAN

ASSESSMENT OF TRANSPORTATION LANDSCAPE PROPOSED STRATEGIES ESTABLISHED PRIORITIES

An assessment of needs of [transportation-disadvantaged] individuals, including persons with disabilities and older adults. An assessment of available services that identifjes current transportation providers (public, private, and nonprofjt).

Strategies, activities, and/or projects to address the identifjed gaps between current services and needs, as well as opportunities to achieve effjciencies in service delivery. Priorities for implementation based on resources (from multiple program sources), time, and feasibility for implementing specifjc strategies and/or activities identifjed. 13

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Mobility in Motion Initiative

A participatory planning process designed to: ü Respond to changing mobility landscape ü Understand transportation barriers facing Delaware’s diverse populations ü Engage stakeholders in developing solutions for all, including transportation-disadvantaged ü Consider strategies that align with Delaware’s “Innovation in Motion” long-range transportation plan

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2018 Outreach and Engagement Timeline

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Methodology

High- Touch High- Tech Research

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  • Tabling Events
  • Presentations
  • Snapshot Surveys
  • Site Visits
  • Stakeholder interviews
  • Social media
  • Email Campaigns
  • Crowdsourcing tools
  • Section 5310 Service Provider Survey
  • General Needs Assessment Survey
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Snapshot (Senior Center) Survey Outcomes

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50-64 65-84 85+ Veteran Not a Veteran

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Age Veteran Status

Snapshot Survey Demographics n = ~ 150

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Snapshot (Senior Center) Survey Outcomes

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Section 5310 Survey Respondents

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Adults 65+ Persons with Disabilities Persons with Low Incomes Veterans Other Other Senior Center Faith-Based Agency Residential Community

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Target Population Agency is a...

Section 5310 Providers, n = 33

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Section 5310 Survey

Q14 – How often do your members communicate difficulties traveling for the following purposes (Select all that apply)?

n = 33

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Section 5310 Survey

Q14 – What are the biggest constraints to coordinating transportation services (Select all that apply)?

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Needs Assessment Survey Analysis

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✓ Methodology ✓ Characteristics of Respondents ✓ Respondents’ Mode of Transportation ✓ Factors Affecting Use of Public Transportation

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Needs Assessment Survey Respondents

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Less than 24 25-44 Years Old 45-64 Years Old 65+ Years Old Female Male White Black or African American Other

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Age Gender Race/Ethnicity

Demographics of Needs Assessment Survey Respondents

Veteran Not a Veteran $24,999 or less $25,000- $49,999 $50,000- $99,999 $100,000+ Prefer not to Say No Yes

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Veteran Household Income Do you use a mobility device?

Profile of Needs Assessment Survey Respondents

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Needs Assessment Survey

Q3 – If you didn’t have a personal vehicle, how important are these factors in taking the bus?

n = 513

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Needs Assessment Survey

Q5 – How many times have you stayed home in the last 6 months because you did NOT have access to convenient transportation?

Nn = 159

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Needs Assessment Survey

Q6 – Which of the following destinations were you unable to travel to in the last 6 months due to lack of transportation? (Select all that apply)

Nn = 311

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Needs Assessment Survey

Q12 –Please select five (5) reasons why you do not, or hesitate to, use public transportation:

n = 638

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Needs Assessment Survey

Q11 – What changes would you like to see regarding bus services in Delaware? Number Percent* Increased Route Frequency 65 33 New or Expanded Service Suggestions 64 32 None/Not Applicable 22 11 Better Accessibility 13 7 Better Implementation 12 6 Other 10 5 Better Technology 7 3 On-Time Transit 6 3 Total 199 100

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Themes – All Three Surveys

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People face barriers to…

Grocery Shopping Non-Emergency Medical Appointments Social Outings

People Get to Places By…

Personal Vehicle Rides from Friends/Family Public Transit

Concerns about Public Transportation

Route Frequency Routes Available Accessibility

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The older population is

  • increasing. By 2020,

20% of Delaware’s total population will be adults 65 and over.

1 2 3 4 5

Often, the 65+ demographic and people with disabilities are intertwined. Consequently, as the senior demographic continues to increase so will people with disabilities. As individuals continue to retire and move to Delaware, public transportation, as an alternative to driving, will become increasingly more important. 69,000 veterans live in Delaware and account for nearly 10% of the state’s

  • population. There is one

Veterans Administration (VA) Hospital located in Wilmington and 2 CBOCs in Kent and Sussex County. People living in poverty are spread throughout the state, yet there are high concentrations of households without vehicles in parts of both the cities of Wilmington and Dover.

Demographics - Key Findings

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Adults 65+ Trends

Demographics

Source: Delaware Population Consortium, 2018

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Demographics

People with Disabilities Trends

Source: United States Census Bureau, 2017

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Crowdsourcing – Transit Riders

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Three Crowdsourcing Tools

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Technical Advisory Committee (TAC) Timeline

ASSEMBLE TAC Send out invitations to potential TAC members from key stakeholder groups. 2nd TAC MEETING Present findings from outreach and needs assessment survey. 4th TAC MEETING Present summary of identified strategies and priorities. 3rd TAC MEETING Present findings on 5310 programs. 1st TAC MEETING Introductions, purpose of TAC, review previous plan, and present progress update.

Jan ‘19 Feb ‘19 April ‘19 June ‘19 Aug ‘19 June ‘9

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How can Delaware:

üPromote innovative coordinated access and mobility for all? üIncrease partnerships for improved coordination? üAddress mobility barriers for transportation- disadvantaged individuals and all Delawareans? üExpand multi-modal transportation solutions? üIncrease travel options through the utilization of evolving technical advancements?

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INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Julia O’Hanlon, Policy Scientist jusmith@udel.edu 302-831-6224 Marcia Scott, Policy Scientist msscott@udel.edu 302-831-0581