Crit itical Communication Ilene Corina, President, Pulse Center - - PowerPoint PPT Presentation

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Jun 23, 2023 300 likes •372 views

Crit itical Communication Ilene Corina, President, Pulse Center for Patient Safety Education & Advocacy www.pulsecenterforpatientsafety.org About Pulse CPSEA 1996 Started Listening to stories Support for survivors of medical

SLIDE 1

Crit itical Communication

Ilene Corina, President, Pulse Center for Patient Safety Education & Advocacy www.pulsecenterforpatientsafety.org

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About Pulse CPSEA

1996 – Started Listening to stories
Support for survivors of medical injury
What do you know about your doctor?
Turn information into education

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Michael’s Story

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Don’t Worry

I understand your concern
What can I do for you?
You must be feeling……. overwhelmed
I hear you saying………………………..

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Forming a Partnership

Matt’s Story

“What do you want to do?”

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Crit itical Communication

Ilene Corina, President, Pulse Center for Patient Safety Education & Advocacy www.pulsecenterforpatientsafety.org