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Cost Vs. Comfort
- Dec. 8, 2016 • 12 pm EST
www.thecompanydime.com
Cost Vs. Comfort Dec. 8, 2016 12 pm EST www.thecompanydime.com - - PowerPoint PPT Presentation
Cost Vs. Comfort Dec. 8, 2016 12 pm EST www.thecompanydime.com - - PowerPoint PPT Presentation
Cost Vs. Comfort Dec. 8, 2016 12 pm EST www.thecompanydime.com Questions? Click the chat icon at right or email us: team@thecompanydime.com Hosts Jay Campbell The Company Dime Journalist, Co-Founder David Jonas The Company Dime
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Jay Campbell The Company Dime Journalist, Co-Founder David Jonas The Company Dime Journalist, Co-Founder
Hosts
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37% 13% 31% 19%
Buyer TMC Airline Other
Attendees
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Speakers
Scott Gillespie
tClara
CEO
Andrea Graziani
DUFL
Co-founder, Chief Marketing Officer
Karoline Mayr
Nvidia
Senior global travel manager
Christophe Renard
CWT Solutions Group
Global vice president
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News
David Jonas reports on basic economy fares
Feature
Cost versus comfort in corporate travel
Pitch
DUFL co-founder and CMO Andrea Graziani
Agenda
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NEWS
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FEATURE:
Cost Vs. Comfort
Scott Gillespie
tClara
CEO
Andrea Graziani
DUFL
Co-founder, Chief Marketing Officer
Karoline Mayr
Nvidia
Senior global travel manager
Christophe Renard
CWT Solutions Group
Global vice president
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Key Findings: tClara
Cost-focused travel policies
- Travelers twice as likely to suffer from each of 9 travel friction indicators
- Travelers much less willing to travel now
- Expect they'll be much less willing to travel 2 years from now
- Travel policy compliance is 13 percent lower
- Trips are 22 percent less effective
Traveler-focused travel policies
- Travelers feel burned out 15 percent less often
Source: "Traveler Friction: Insights from Road Warriors," tClara analysis
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Key Findings: CWT
Top Stress Triggers During Business Travel
1) Lost or delayed baggage 2) Poor/no Internet connection 3) Flying economy on medium/long-haul flights 4) Delays 5) Low hotel category
Source: Carlson Wagonlit Travel's Travel Stress Index
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PITCH
Using DUFL
Andrea Graziani DUFL Co-founder, chief marketing officer a@dufl.com
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HOW IT WORKS
Register with DUFL – DUFL.com Download the DUFL app and create a new user account. DUFL will send you a large suitcase to fill with the clothes you typically wear on the road. Once packed, simply schedule a pick up within the app and we will deliver your bag to the DUFL warehouse. Open Your Virtual Closet- When your clothes arrive at the DUFL warehouse, we will inventory, photograph, clean and store your clothes so that they are ready for your next trip. Schedule a trip - Using the app, select which clothes you’d like to take from your DUFL virtual closet, then enter your destination and arrival date. Enjoy your trip - Breeze through your trip luggage free and your bag will be waiting for you at your destination. Schedule a pick-up - Ready to go home? Schedule a pick up in the app, affix the appropriate shipping label and leave your bag at the hotel desk.
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DUFL APP
- Easily schedule trips
- Virtually select items from your
personal DUFL closet and ‘pack’ for your trip in 1-2 minutes
- Monitor inventory of your
personal DUFL closet
- Track the location and
progress of your bag
- iOS, Android, web
- 24/7/365 live support
- Integrated with Concur ‘My
apps’
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DUFL TRAVELER SATISFACTION
- Net Promoter Score (NPS) currently 80
- 84% of users saved 3+ hours
- 96% say DUFL alleviated the stress of travel
- 73% say they would be more likely to stay at a
company that offered DUFL as a service
- 89% say that DUFL has been life-changing
- 97% said DUFL made them more productive
and efficient
- 94% say DUFL is a benefit for employees
- 67% say DUFL saves them money on things like
bag fees and dry cleaning
- 55% expense the service
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