Corporate Environments For Social Media Investigations Part Two of - - PowerPoint PPT Presentation

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Corporate Environments For Social Media Investigations Part Two of - - PowerPoint PPT Presentation

X1 Social Discovery Geo-fencing and Monitoring Corporate Environments For Social Media Investigations Part Two of a Four Part Series About the Presenters Joe Church Founder & Owner Digital Shield, Incorporated Jason Kleinberg Account


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SLIDE 1

X1 Social Discovery

Geo-fencing and Monitoring Corporate Environments For Social Media Investigations

Part Two of a Four Part Series

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SLIDE 2

Joe Church Founder & Owner Digital Shield, Incorporated

About the Presenters

Jason Kleinberg Account Manager X1 Ashley Luna Product Manager X1

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  • X1 Overview
  • Digital Shield Overview
  • Effective use of Geo-fencing
  • Monitoring events and activities
  • Using pre-defined search terms
  • Interactive Q&A

Agenda

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SLIDE 4
  • Designed for investigative professionals to collect social posts, website

content, webmail, and YouTube videos and other social media types all from within a single user interface.

X1 Social Discovery

  • Supports the simultaneous collection
  • f content and metadata
  • Legally defensible collections that

preserve chain of custody.

  • Build on X1’s patented & proven fast-

as-you-type search technology

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  • Launch a new product or service
  • Prepare for a big announcement
  • Host a busy conference
  • Identify product or customer service issues
  • Monitor for proactive approach

Corporate Events and Activities

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  • Social media provides a significant unprotected channel for data leaks, it

incents people to overshare confidential information, it provides hackers with information that greatly assists them in breaching organizations, and it allows for the dissemination of lies in the form of misinformation or impersonation.

Corporate Events and Activities

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  • Joe Church – Digital Shield, Inc.
  • Prior LE/Federal LE
  • Private Business
  • Litigation Support
  • State/Federal/International Testimony
  • Case Work
  • Leading Technology
  • Course Development
  • Major Vendors

Presenter Background

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SLIDE 8

Use Case Examples:

  • US Airways Tweet – Lewd Tweet

▫ Official US Airways Account

  • Home Depot – Racist Tweet

▫ Official Home Depot Account ▫ Which Drummer?

  • Does your corporation monitor official

accounts for content/exposure?

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  • Monitor specific keywords
  • Monitor local area chatter
  • Monitor social media activity
  • Gain visibility and valuable

insight

Corporate Monitoring

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  • Can set alerts via search

functionality

  • Can set timeframe when alerts

will be delivered

  • Can send alert to one or multiple

accounts

Real Time Response

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  • Geo-fencing
  • Sweep areas of interest

▫ Corporate Landscape ▫ Areas of interest

  • Keywords based for response

▫ Identify potential keywords of interest

Effective use of Geo-Fencing

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  • Associated with activities and events
  • Anonymously follow
  • Public information only
  • Can set timeframes

Monitor Accounts

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  • Monitor #Tags
  • Potential Competitors
  • Potential Customers

Monitor Global Keywords

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  • Able to search and monitor for

keywords relevant to your

  • rganization
  • Latest Software/Hardware
  • Latest hires
  • Reputation Management
  • Real time reactions

Pre-defined Search Terms

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SLIDE 15

Demonstration

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Questions?

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Contact Us

digitalshield.net www.x1.com info@x1.com

Joseph Church

jchurch@digitalshield.net

Jason Kleinberg

jkleinberg@x1.com

Ashley Luna

aluna@x1.com

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Thank You

Save the Date for Part 3: Geo-fencing and Monitoring Events for Social Media Investigations

Tuesday, July 23 10am PT/1pm ET