Setting awesome goals Phil Dexter Agile in the City Bristol 2018 - - PowerPoint PPT Presentation

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Setting awesome goals Phil Dexter Agile in the City Bristol 2018 - - PowerPoint PPT Presentation

Setting awesome goals Phil Dexter Agile in the City Bristol 2018 Phil Dexter Delivery Manager and Agile Coach at Torchbox 8 years in London working for IBM 1 year in Sydney working for Westpac 1 year in Bristol working for


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Setting awesome goals

Phil Dexter

Agile in the City Bristol 2018

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Phil Dexter

  • 8 years in London working for IBM
  • 1 year in Sydney working for Westpac
  • 1 year in Bristol working for Torchbox

SAFe, DSDM, Agile Coaching, ITIL, PRINCE2

Twitter: @philidex Linkedin: linkedin.com/in/phil-dexter/

Delivery Manager and Agile Coach at Torchbox

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★ How do goals work? ★ How can we set awesome goals at work? ★ How can we set awesome personal goals? ★ How can we deal with failed goals?

We’ll try and figure out

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How do goals work?

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Cognitive Dissonance The state of having inconsistent thoughts, beliefs, or attitudes

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How can we set awesome goals at work?

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Goals linked to rewards

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  • Sales vs Delivery
  • Accurate time recording vs personal utilisation vs project budget
  • Revenue recognition between departments
  • Project timeline vs Service quality

Goals that conflict

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The Cobra Effect

  • Cobras in Delhi / Rats in Hanoi
  • Prohibition / War on Drugs
  • The Streisand Effect
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Advice for goals at work

★ Rather than starting with goals, start with a shared vision. ★ Goals should drive change towards the vision. ★ Goals should be defined with the teams themselves. ★ Include a quantity and quality metric. ★ Overshare the vision, and the goals. ★ Don’t link goals to performance based rewards; they are a tool to drive change, not a measure of an individual.

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How can we set awesome personal goals?

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Write down your goals

  • Earn coaching qualifications
  • Learn Javascript
  • Support my colleagues
  • Improve empathy mapping
  • Use the KANO model more
  • Train others in agile
  • Attend more meetups
  • Be an expert in cognitive biases
  • Do more agile coaching externally
  • Learn python
  • Understand more about devops tools
  • Hold weekly 1-1s
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Write down your Ultimate Concern

“To become an expert at helping others to achieve their potential”

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Align your goals

  • Earn coaching qualifications
  • Learn Javascript
  • Support my colleagues
  • Improve empathy mapping
  • Use the KANO model more
  • Train others in agile
  • Attend more meetups
  • Be an expert in cognitive biases
  • Do more agile coaching externally
  • Learn python
  • Understand more about devops tools
  • Hold weekly 1-1s
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Small things matter

★ Use ‘bright lines’. (BAD: Practice the flute GOOD: Practice the flute 5 days a week) ★ Make an achievable public commitment in writing (e.g. on a whiteboard at work or

  • n social media)

★ Temptation Bundle (If I fail to meet my practice targets, I’ll wear a sombrero to work every day for 2 weeks) ★ Ask for help (Would you mind listening to me play?) ★ Look for feedback (Am I actually getting better at playing the flute?) ★ Test and Adapt (What if I practice twice a day for shorter periods?)

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How can we deal with failed goals?

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Happiness is the difference between your expectations and reality. The two ways to resolve being unhappy are to increase reality, or reset your expectations closer to reality. Some things I find it useful to do: 1. Try not to worry about things outside of my control 2. Regularly and purposefully align my expectations to match reality 3. Try not to distribute blame

Dealing with failed goals

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★ Focus on the vision first and the goals second ★ Goals should be thought of as directional rather than as a way to judge people ★ Goals are complicated and poorly considered goals do damage ★ If you’re struggling with meeting your goals, you may have too many ★ There are ways of improving your chances of meeting your goals ★ Failing goals can be difficult - think about how you deal with this, and try not to be too hard on yourself!

Summary

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The end

Phil Dexter

Agile in the City Bristol 2018