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ConnectHome Nation Webinar Connectivity, Affordability, and Training of Digital Inclusion March 26, 2019 1 Age genda Agenda Fresno HA 1. WebEx Instructions Cuyahogo 2. Introductions Metro HA 3. Fresno Housing Authority Q&A Bobby


  1. ConnectHome Nation Webinar Connectivity, Affordability, and Training of Digital Inclusion March 26, 2019 1

  2. Age genda Agenda Fresno HA 1. WebEx Instructions Cuyahogo 2. Introductions Metro HA 3. Fresno Housing Authority Q&A Bobby Coulter 4. Cuyahoga Metropolitan Housing Authority Juleian Curtis 5. Q&A 2

  3. ConnectHome Nation Webinar Bobby Coulter, Senior Manager ITS Fresno Housing Authority 3

  4. Top opic ics t s to o be e covered Agenda Fresno HA 1. Review of Fresno Housing Authority’s Mesh Network Connectivity Model Cuyahogo Metro HA 2. Review of Fresno Housing Authority’s Mesh Playbook Q&A 4

  5. Why a Me Mesh N Network? Agenda Fresno HA Low Cost Internet Consumer Cuyahogo Mesh Network ($9.99/mo) Business Class Metro HA Adoption Success % 13% 100% 100% Q&A 5

  6. Agenda Fresno H Hou ousin ing A Auth thorit rity’s M Mesh Netw twork rk C Con onnectiv ivity ity M Mod odel Fresno HA • Visit www.fresnohousing.org/meshnetwork Cuyahogo Metro HA Q&A 6

  7. Fresno H Hou ousin ing A Auth thorit rity’s M Mesh Netw twork rk C Con onnectiv ivity ity M Mod odel Agenda • Watch the installation of Fresno HA’s Mesh Network on Fresno HA YouTube at: https://youtu.be/3iid17Qtpik Cuyahogo Metro HA Q&A 7

  8. ConnectHome Nation Webinar Juleian Curtis, Digital Inclusion & Planning Manager Cuyahoga Metropolitan Housing Authority 8

  9. Top opic ics t s to o be e covered Agenda Fresno HA 1. Review of devices Cuyahogo 2. Review of digital inclusion training Metro HA Q&A 9

  10. Connec ectHom omeU eUSA in Cleveland, O OH Agenda Fresno HA • Pilot community Cuyahogo • Starts with our leadership Metro HA • Continuous learning Q&A • Tremendous partners • Resident focused • Commitment to the work • Focus on sustainable growth 10

  11. How t to Obtain A Affordable Devices Agenda • Provide options Fresno HA  Youth Cuyahogo  Adults and seniors Metro HA  All residents • Leverage ConnectHomeUSA offers Q&A • PHA excess inventory • Tablets, desktop PCs or laptops • Partner with a company that sells refurbished computers, laptops and networking equipment • PCs for People! 11

  12. Tablets a and H Hotspots Agenda Fresno HA Cuyahogo Metro HA Q&A 12

  13. Earn a Devi vice Agenda Fresno HA Cuyahogo Metro HA Q&A 13

  14. Purchase a an Af Affordable Devi vice Agenda Fresno HA Cuyahogo Metro HA Q&A 14

  15. Digital I Incl clusion Training for Residents Agenda • Provide options Fresno HA  Youth Cuyahogo  Adults and seniors Metro HA  All residents Q&A • Transportation to computer center(s) • Training on-site • Students/Interns as trainers • Advanced training opportunities • CMHA’s next step – job readiness 15

  16. Basic Digital Literacy T Training Agenda Fresno HA Cuyahogo Metro HA Q&A 16

  17. Onsite Traini ning ng Agenda Fresno HA Cuyahogo Metro HA Q&A 17

  18. Advanced d Training Agenda Fresno HA Cuyahogo Metro HA Q&A 18

  19. Agenda Le Lessons Le Learned and Recommendati tions Fresno HA • Technical support can be Cuyahogo Metro HA challenging • Q&A Ensure sustainability • If possible, provide options for all residents • Don’t try to do it alone 19

  20. ConnectHome Nation Webinar Q & A 20

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