ConnectHome Nation Webinar Tips and Tricks for a Virtual Training - - PowerPoint PPT Presentation

ConnectHome Nation Webinar

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Tips and Tricks for a Virtual Training

October 8, 2020

ConnectHome Nation Webinar

Maribel Martinez Senior Director, Programs and Evaluation Norma Fernandez Chief Executive Officer EveryoneOn

Agenda

• Learn about residents’ needs
• Insight-gathering
• Design your virtual training project
• Connectivity + devices
• Training priorities + goals
• Curricula
• Instructors
• Communication
• Measurement and monitoring
• Special Considerations
• Q/A

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Shifting to a Virtual Model

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Learn About Residents’ Needs

• Needs assessment elements
• Demographic info
• Apartment/unit number
• Age brackets in household
• Connectivity + devices
• Internet, desktops, laptops, tablets, hotspots?
• Have or need?
• User profile
• Are you comfortable learning in English?
• What do you do online now, if anything?
• What do you want to learn to do online or with computers?
• What days of the week/times of the day are best for you to

attend class?

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Learn About Residents’ Needs (Cont’d)

• Free survey deployment from Google Suite
• Learn how here

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Google Forms Survey

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Design Your Project

• Analyze needs assessment results & share with project partners
• Internet connections needed
• Purchase or gift?
• Devices needed
• Purchase or gift?
• Identify training topics vis-a-vis training goals
• Purchase curricula or use open source?
• Hire instructors / keep in-house / recruit volunteers?
• English, home language instruction, or both?
• Measurement and monitoring - implementation phase
• Accountability - how are instructors being perceived?
• Outcomes - are goals being reached?
• Impact - are lasting changes forecasted?

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Design Your Project (Cont’d)

• Pilot
• Virtual class size
• Instructor : student ratio
• Pilot within a pilot
• Smaller test group
• Helps offset skepticism
• Raises awareness
• Promotes and endorses
• Helps gain insights
• Make shifts and adaptations based on feedback

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Special Considerations

• Assign a project lead and support staff at your

agency

• Decide if classes will be recorded for future use
• Media releases
• Video hosting
• Selecting a meeting platform**
• Messaging and communication plan**

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Special Considerations - Messaging

• Messaging and communication plan
• Reaching residents
• Door-to-door flyers
• Email
• Phone / sms
• Social services contact points
• Rent portal
• Recruiting participants
• Door-to-door flyers
• Email
• Phone / sms
• Social services contact points
• Rent portal
• *Pilot within a pilot
• Teaching participants
• Synchronous
• Asynchronous

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Special Considerations - Class Meetings

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Sample Virtual Training Course Website

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Current Virtual Projects - EveryoneOn

Ventura, CA 200 participants Stockton, CA 200 participants New York City, NY 300 participants

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Free Training Curricula

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• Google Applied Digital Skills
• LinkedIn-Microsoft-GitHub Learning Paths
• Rumie
• Fiverr
• NDIA Digital Inclusion Start-Up Chapter 4

Timeline Considerations

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• Insight gathering - 4 weeks
• Program design - 4 weeks
• Instructor hiring, onboarding, training - 8 weeks
• Participant recruitment - 3 weeks
• Device procurement and distribution - 4 weeks
• Program implementation - varies
• EveryoneOn current: 15 hours over 7 weeks
• Project reporting and closeout - 3 weeks

ConnectHome Nation Webinar

Q & A

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