Community Meeting August 26, 2020 5:00p Meeting Etiquette All - PowerPoint PPT Presentation

Community Meeting August 26, 2020 5:00p

Meeting Etiquette • All at attende endees wi will b be muted muted • Presentation i on is a approximately 45 y 45 m minutes tes • 11 11 pre-submi ubmitted d resident q t questions ns wi will b be a answered d at at t the e end • Chat bo t box i is a availab able t to o submi mit a t additiona onal question ons, i if time me permi mits • Respon onses to o questions ons wi will be pos osted to o the C CAB w webs bsite wi within a week o of the me meet eting

Meeting Overview • Welcome ome & & Introd oduct uctions ons • Wi Wildlife an and S Ster terling ng Ranch • CAB U Update • Questi tions ons & & Answers

Welcome & In Introductions • Welcome ome • Introd oducti tions ons • Homeowner meowners • Speaker ers • Harold Smethills, President Ste terling Ranch CAB • Denise Hogene nes, Genera ral Manager, Ste terling Ranch C CAB • Sue Santo tos, Dire recto tor of C Commu mmunity Experience and Resident S Support for CAB

Welcome & In Introductions Harold Smethills Pre reside dent nt Sterling ng Ranch h CAB

Wildlife and preparing for winter

Welcome & In Introductions Denise Hogenes Sue Sue Sa Santos os General Manage ger Sterling ng Ranch h CAB Dire recto tor of C Cust stomer Experience & Resident Support

CAB Update • Gov overnanc ernance e • Comp mplet ete • Committe ttee Members Approved • Reside dent Advisory Committe tee (RAC AC) • Enforcement Committe tee ( EFC) • Approv oval of the A Amended Universal Design Pr Principles • Approv oval of the R Rules, Regulations and Book of Fee and Forms f for Facilities • Upco comi ming • Completion of the Codificat cation • Hiring Dist strict Administ strato ator

CAB Update • Constr truc ucti tion on • Comp mplet ete • Wate aterto ton Road Development Agreement • Tita tan Median (Sign light hting - forthco comi ming) • Upco comi ming • “No Name” Clubhouse • Permit Processing ng in pursuit of T Temporary Certificat ate of O Occup upanc ncy (TCO) CO) = O Opening • Paving Completion in F Filing 4 • Paving Completion in F Filing 3 • Wate aterto ton Road Design and Coordinat ation

CAB Update • Finance nce • Compl plete ete • 2020A a and 2020B B Bond Ref efunding • Upco comi ming ng • Budget • 5-Year Strate ategic Fo Fore reca cast • 2021 Budge get Developme ment • Cost st Reduction Initiat ative ves

CAB Update • Ut Utiliti ties • Compl plete ete • Lift S Stat tation R n Repair (landsca caping forthco coming) • Upco comi ming ng for C Comp mpletion • Wate ater Mete ter Retro-fit fit • Hose Bib M Mete ter Solution n Impleme mentation

CAB Update • Customer Experience & Resident Support • Overview • Recreation Center Preparation • Call for Committee Members • Operations • Projects • Lifestyle

CAB Update Customer Experience & Resident Support: Recreation Center Preparation • Equipment order- preparing the facility to be functional and ready • Staffing – • Member Services Coordinator – Shannon Woerner • Hiring 5-6 PT Member Services Ambassadors - interview/ hiring / training • Membership Registration- • Pre- Registration- 5 days, over 500 membership cards distributed. Residents can now pick up their cards when the facility opens. • COVID -19 Preparations • Pool sign- ups, Fitness Room Sign – ups • Cleaning procedures • Signage

CAB Update Customer Experience & Resident Support: Call for Candidates Resident Advisory Committee (RAC) • 14 initial applicants • 2 Interviews ( in-house and third party, 9 question process • 5 spots to fill • Recommendations made to CAB Board at August 26 th meeting Enforcement Committee (EC) • 4 applicants • 1 interview with 5 questions • 3 spots to fill • Recommendations made to CAB Board at August 26 th meeting

CAB Update Customer Experience & Resident Support: Your Committees Are: Resident Advisory Committee (RAC) Tyson Hellmich Sam Johnson Steve Sherman Tamara Burt Hanna Renstrom Alex Taylor (alternate) Enforcement Committee (EFC) Dan Block Gina Hanson Karlie Ray

CAB Update Customer Experience & Resident Support: Operations • Requests for Proposals o Landscape Maintenance o Snow Removal • Contract Execution (Recreation Center) • Janitorial • Pool Maintenance • Pool Management • Security and Fire Alarm Monitoring

CAB Update • Customer Experience & Resident Support: Operations (continued) • Home closings as of July 31, 2020 – 683 closed homes. • Architectural Applications ( 2 month period) – 240 applications received o 187 approved ( 78%) o 53 (22%) sent back for more information or rejected • Community Standards – Thank You! • Main Issues o Weeds- June (32) down to (10) July o Trash Carts – June (24) down to (8) July o No rear Yards – June (21) down to 5 ( July) • Projects- • Water Communication Retrofit ( Copper Labs Device installation) o A total of 491 homes needed to have a retrofit o A total of 83 homes left to complete

CAB Update • Customer Experience & Resident Support Lifestyle – June and July

CAB Update CAB MEETING CALANDER — 2020 • CAB Short Meetings • September 16, and November 18, 2020 • CAB Long Meetings • October 21, and December 16, 2020 • Community Meetings • October 28, and December 23, 2020 • Committee Meetings • Enforcement Committee (EC) Wednesday, September 9 th , 6:00pm • Resident Advisory Committee ( RAC) Thursday, September 10 th , 6:00pm

Questions & Answers August 26, 2020 5:00p

Recreation Center Q. What are the plans on the lower side of the large wall that is on the north side of the rec center? Will there be plantings on the north side of the building? What will be done to mitigate the dust from behind the rec center and the open space area? (Submitted by Mita Johnson ) A. A. Yes, th the lo lower ar area will ill be nati tive to ble lend in in with ith Providence Gu Gulch an and as as you get clos closer to o th the build ilding an and be more tr trees. The ar area will ill need a a fin final l grad ade an and irri irrigation an and plan lantin ings to be in installe led before fal all. l. The plan lantin ings an and irrig irrigation will ill help lp to o keep th the dust down.

Q. Q. Will ill th the lig lights at t th the recreation ce center be se set t on on a a sch schedule? Of concern ar are th the on ones on on th the ou outsid ide of of th the build ildin ing. (sub ubmitted by y Mit ita Joh Johnson ) A. A. Yes, th the build ildin ing will ill be lit lit at t all all tim times to o promote sa safe ac access to o an and fr from wal alkways an and th the par arking lot lot. The lig lights will ill be on on a a sch schedule th that will ill keep th the dar ark sk sky feel l durin ing th the evenin ing. Li Lights, in insi side th the build ildin ing will ill als also be on on a a sch schedule le th that will ill ensu sure sa safety an and als also con onserv rve energy.

Q. . What is is bein ing don one ab about resi sidents who did id not ot plan lant at t le leas ast 30 30% natural plan lantin ings an and in instead have 90 90% rock an and stone an and con oncrete for or bac ackyards? How ar are th the ar architectural/ l/la landscapin ing standards bein ing enforced? ? (sub (submitted by Mit ita Joh ohns nson on ) A . . All ll rear yar ards ar are required to o have a a min inimum of of 30 30% liv live plan lant coverage. Yar ards with ith 90 90% rock an and stone ar are not ot ap approved. Du Durin ing fin final yar ard in insp spections, in install llations ar are compared to th the ap approved plan lans an and if if plan lants ar are mis issing th that ar are requir ired to o meet th the 30 30% liv live coverage or or th the 2 2 tr tree min inimum, homeowners will ill not ot pas ass in insp spection an and will ill be requir ired to in install ll needed materia ial. If If hom omeowners do o not comply with ithin in a a tim timely ly fas ashion, th that ad address will be in violation of Sterling Ranch rules and regulations and will be fined. It’s im important to understand th that yar ards need tim time to mature all allowin ing plan lants to establi lish roots an and grow. Eventually lly, roc ock mulch th that is is now vis visib ible le will ill be covered by y eventual plan lant growth.