Communications Across Cultures padraig.mccabe@dcmlearning.ie The - - PowerPoint PPT Presentation

communications across cultures padraig mccabe dcmlearning
SMART_READER_LITE
LIVE PREVIEW

Communications Across Cultures padraig.mccabe@dcmlearning.ie The - - PowerPoint PPT Presentation

Communications Across Cultures padraig.mccabe@dcmlearning.ie The phrase Knowledge is power is credited to Francis Beacon in 1571 Knowledge is ubiquitous to invest & manage information through effective communications. Articulate


slide-1
SLIDE 1

Communications Across Cultures

slide-2
SLIDE 2
slide-3
SLIDE 3

padraig.mccabe@dcmlearning.ie

slide-4
SLIDE 4

The phrase “Knowledge is power” is credited to Francis Beacon in 1571

slide-5
SLIDE 5

Knowledge is ubiquitous

slide-6
SLIDE 6

to invest & manage information through effective communications.

slide-7
SLIDE 7

“Articulate our value add “ “Our value add is Articulation“

slide-8
SLIDE 8

Our Technical Intelligence far outstrips

  • ur Interpersonal skills
slide-9
SLIDE 9

We can fly to the Moon or to Mars

slide-10
SLIDE 10
slide-11
SLIDE 11
slide-12
SLIDE 12

Seven C’s

  • 1. Completeness
  • 2. Concise
  • 3. Consideration
  • 4. Clarity
  • 5. Concreteness
  • 6. Courtesy
  • 7. Correctness
slide-13
SLIDE 13

the “ skills “ of communications

  • Speaking
  • Active Listening
  • Thinking
  • Non-Verbal
slide-14
SLIDE 14
slide-15
SLIDE 15
slide-16
SLIDE 16
slide-17
SLIDE 17
slide-18
SLIDE 18
slide-19
SLIDE 19

INtentions when we communicate

  • Inspire
  • Involve
  • Instruct
  • Influence
  • Interest
  • Interrupt
  • Interject
  • Interview
  • Intervene
  • Inform
  • Instill
  • Infuse / Infect
  • Invigorate
  • Interpret
  • Investigate
  • Interact
slide-20
SLIDE 20

How do we inspire ? how do we motivate ? how do we persuade ?

slide-21
SLIDE 21
slide-22
SLIDE 22

Vocabulary “the body of words used in a particular

language.”

slide-23
SLIDE 23

Dialect “a particular form of language that is unique to a specific region or social group”

slide-24
SLIDE 24

Lexicon “the vocabulary of a person, language, or branch of knowledge”

slide-25
SLIDE 25

Protocol “the accepted or established code of procedure or behaviour in any group,

  • rganisation or situation”
slide-26
SLIDE 26

Etiquette “the customary code of polite behaviour among members of a particular society, profession, group or organisation"

slide-27
SLIDE 27

Emotional INtelligence

EI is the ability to understand and manage your

  • wn emotions, and those of the people around

you. INfluence our INtentions

slide-28
SLIDE 28
slide-29
SLIDE 29
slide-30
SLIDE 30
slide-31
SLIDE 31
slide-32
SLIDE 32
slide-33
SLIDE 33

Emotional awareness is easy when it is obvious

slide-34
SLIDE 34
slide-35
SLIDE 35
slide-36
SLIDE 36

Cultural Intelligence

Cultural intelligence or cultural quotient (CQ) is a term used in business, education, government and academic research.

slide-37
SLIDE 37
slide-38
SLIDE 38

What is culture

slide-39
SLIDE 39
slide-40
SLIDE 40
slide-41
SLIDE 41
slide-42
SLIDE 42

How else are we different

slide-43
SLIDE 43

MUSIC

slide-44
SLIDE 44

LANGUAGES

slide-45
SLIDE 45

GOVERNMENTS

slide-46
SLIDE 46

POPULATION

slide-47
SLIDE 47

RELIGIONS

slide-48
SLIDE 48

NUMBERS / COLOURS

slide-49
SLIDE 49

So how do you present a business card

slide-50
SLIDE 50
slide-51
SLIDE 51
slide-52
SLIDE 52
slide-53
SLIDE 53
slide-54
SLIDE 54
slide-55
SLIDE 55
slide-56
SLIDE 56
slide-57
SLIDE 57
slide-58
SLIDE 58
slide-59
SLIDE 59

Therefore all we need to do is Google Hofstede before we travel !

slide-60
SLIDE 60
slide-61
SLIDE 61
slide-62
SLIDE 62

Is Hofstede’s Model sufficiently subtle ?

slide-63
SLIDE 63

Consider some subtleties

slide-64
SLIDE 64
slide-65
SLIDE 65
slide-66
SLIDE 66
slide-67
SLIDE 67
slide-68
SLIDE 68
slide-69
SLIDE 69
slide-70
SLIDE 70

What makes us the same

slide-71
SLIDE 71
slide-72
SLIDE 72
slide-73
SLIDE 73
slide-74
SLIDE 74
slide-75
SLIDE 75
slide-76
SLIDE 76
slide-77
SLIDE 77

Intellectual IQ is fixed Emotional IQ can be nurtured Cultural IQ must first be understood Get to know your own CORE