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Communications Across Cultures padraig.mccabe@dcmlearning.ie The - - PowerPoint PPT Presentation
Communications Across Cultures padraig.mccabe@dcmlearning.ie The - - PowerPoint PPT Presentation
Communications Across Cultures padraig.mccabe@dcmlearning.ie The phrase Knowledge is power is credited to Francis Beacon in 1571 Knowledge is ubiquitous to invest & manage information through effective communications. Articulate
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padraig.mccabe@dcmlearning.ie
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The phrase “Knowledge is power” is credited to Francis Beacon in 1571
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Knowledge is ubiquitous
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to invest & manage information through effective communications.
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“Articulate our value add “ “Our value add is Articulation“
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Our Technical Intelligence far outstrips
- ur Interpersonal skills
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We can fly to the Moon or to Mars
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Seven C’s
- 1. Completeness
- 2. Concise
- 3. Consideration
- 4. Clarity
- 5. Concreteness
- 6. Courtesy
- 7. Correctness
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the “ skills “ of communications
- Speaking
- Active Listening
- Thinking
- Non-Verbal
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INtentions when we communicate
- Inspire
- Involve
- Instruct
- Influence
- Interest
- Interrupt
- Interject
- Interview
- Intervene
- Inform
- Instill
- Infuse / Infect
- Invigorate
- Interpret
- Investigate
- Interact
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How do we inspire ? how do we motivate ? how do we persuade ?
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Vocabulary “the body of words used in a particular
language.”
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Dialect “a particular form of language that is unique to a specific region or social group”
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Lexicon “the vocabulary of a person, language, or branch of knowledge”
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Protocol “the accepted or established code of procedure or behaviour in any group,
- rganisation or situation”
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Etiquette “the customary code of polite behaviour among members of a particular society, profession, group or organisation"
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Emotional INtelligence
EI is the ability to understand and manage your
- wn emotions, and those of the people around
you. INfluence our INtentions
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Emotional awareness is easy when it is obvious
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Cultural Intelligence
Cultural intelligence or cultural quotient (CQ) is a term used in business, education, government and academic research.
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What is culture
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How else are we different
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MUSIC
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LANGUAGES
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GOVERNMENTS
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POPULATION
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RELIGIONS
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NUMBERS / COLOURS
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So how do you present a business card
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Therefore all we need to do is Google Hofstede before we travel !
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Is Hofstede’s Model sufficiently subtle ?
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Consider some subtleties
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What makes us the same
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