Cohort 1 - Launch 4/3/2014 Getting Started Welcome Opening - PowerPoint PPT Presentation

FDA ORA Resilient Leadership Program Cohort 1 - Launch 4/3/2014

Getting Started • Welcome • Opening Comments • Introductions 2

Cohort 1 Participants CER Keith Jasukaitis Rachel Harrington Cheryl Bingham Christopher Bastedo Toniette Williams Paul Joseph Teitell Laishan Liza Lam Sam Labinjo NER Tonnie Carter Thresa Imler LaRae Koopman Brian Putz Rebecca Vigue Cheryl Flurer Pamela Kuist Brian Baker Linda Sacco Kent Hermann Andruino Frankovic Troy Petrillo Keroline Simmonds PAR Kerry Walsh Joseph Matrisciano Mark Roh Kathleen Lewis Donna Williams Hill HQ Michael Araneta Steve Solomon Hitelia Castellanos Sam Chan L’Tonya Davis Gregory Parcover Rachelle Barnes Philip Walsky Barbara Cassens Uduak Inokon Andriana Menchaca- Nancy Lisa Capron Gendron Kennedy Mark Eric Chan Ellen Morrison Patricia Alcock Nathan Lacy Doug Stearn Lynnette Riggio Sally Yee Anne Marie Michele Berger Montemurro Anthony Taube SER SWR Bess Ormond Jose Luis Arroyo-Acosta Trinidad Barreras Ricky Rodriquez Cynthia Ramirez Laurie Farmer Richard Garcia Miguel Hernandez Nalini Lebzelter Kartlon Watson Thomas Clarida Mary Torasso Patrick Ayes Tricia Martinez Ann Rice Edwin Ramos Hector Espinet 3 Jeff Moody Diana Ramirez Elizabeth Kage

A Few Technology Guidelines As much as possible, we want remote participants to feel as if they are in the room with us. • • In Room Participants: For those of you participating – remotely: When you want to ask a question, please wait for – Use chat box on screen to ask a question someone to hand you a – Audio will play over your computer microphone so that remote speakers participants can hear you. – Breakouts – call your assigned phone number – Screen frozen? Refresh your browser. – If you need additional tech support, contact us using the chat feature or email resilient@commpartners.com 4

Objectives For Today • Learn more about what Resilient Leadership (RL) is and how it can benefit you and ORA • Clarify what the RL Program consists of, and what your participation in it will look like • Discuss RL coaching – how it works and what you can expect • Introduce Symposium and how it can support your on-going learning during this program 5

Today’s Agenda • Why Resilient Leadership? • Define and Discuss Resilient Leadership (RL) • Provide an Overview of the RL Program • Highlight RL Training Sessions • Define and Discuss Coaching (both individual and group) • Clarify Participant Commitment Requirements • Introduce Symposium • Complete Introduction to Resilient Leadership 6

Why Resilient Leadership? • The purpose of the RL program is to strengthen the resilience of ORA leaders at all levels and in doing so, to build a more resilient organization. 7

Defining Resilience • What does “resilience” mean to you? Reminder to Remote Participants: To ask a question, use the remote chat box in the corner of your screen. Eve will read submitted questions out loud so the facilitators can address them. 8

Resilient Leaders… Resilient Leaders: Lead with calm, clarity and conviction in the midst of anxiety provoked by increasing complexity and accelerating change. These individuals lead from strength, know how to care for themselves emotionally, spirituality and physically, and can sustain their leadership efforts over time. ORA leaders will be more resilient leading to • Enhanced focus • Greater efficiencies and productivity • Stronger relationships and more effective collaboration • Increased ability to manage conflict • More effective problem solving … and increased capacity to deal with complex challenges 9

Small Group Discussion • Introduce yourself to your fellow breakout group members • How is this definition of Resilient Leadership relevant to the challenges ORA is facing? • What part of the definition most resonates with you? Reminder to Remote Participants: For Breakout Sessions, dial in to your assigned conference line. 10

The ORA Resilient Leadership Program A transformational learning program comprised of components designed to build the resilience of ORA leaders over time. The program utilizes technology to deliver real-time and on-demand training and access to RL materials and experts. Live Broadcasts of 9 RL Resilient Leadership Coaching Training Sessions • Mix of individual and small group • “Live” on -site and remote training coaching • Facilitated dialogues • Apply RL learnings to deepen learning • Key RL concepts and tools ORA Resilient Leadership Interactive Environment Collateral/Learning Materials Program • Online learning platform • • Resilient Leadership Access live and archived training • The Anxious Organization webcasts + other program resources • RL Participant Journal • Collaboration Forums • RL Self-Assessments and 360 ° • And more… 11

Program Timeline/Overview Q2 CY2014 Q3 CY 2014 Q4 CY 2014 ORA RL Program Areas Key Activities Apr May Jun Jul Aug Sep Oct Nov Dec CH 1 Program Launch (4/3/14) Pre-Program RL Self Assmt General Post-Program RL Self Assmt (before last ind or group coaching session) Session #1 (4/24/14) Session #2 (5/15/14) Session #3 (6/19/14) Training Session #4 (7/17/14) Session #5 (8/21/14) Sessions Session #6 (9/18/14) Session #7 (10/16/14) Session #8 (11/20/14) Paired with coach (4/10/14) 1st Coaching Session NLT (4/30/14) Select + Comms to 360 Raters (5/15/14) 360s Complete (6/15/14) Individual Coaching Goals Complete (6/30/14) Coaching Midpoint Check In Ongoing Coaching End Point Evaluation Ist Group Coaching Session NLT Small Group (4/30/14) Coaching Small Group Coaching Sessions Legend Training Sessions Milestones Group Coaching Sessions 12

Resilient Leadership Training Sessions For Each Training Module… 9 RL Training Modules • 12:30-4:30pm EST Introduction • Launch Webcasts via Reactivity Symposium • Stay Connected Complete Pre-Work, via Symposium, before each Over-Under Functioning session Triangles • Complete Post- Non-Anxious Presence Work/Integration tool, via Symposium, after each Focus on Your Own Functioning session Lead with Conviction The Fallacy of Empathy Reminder to Remote Participants: Have your assigned breakout conference 13 line on hand for each session

What is Coaching? “Taking valued people from where they are to where they want to go .” 14

Individual coaching Coaching IS: Coaching Is NOT: Tailored, confidential Psychotherapy • • personal development Consulting • conversations Mentoring, tutoring, • A way to help YOU • or personal training clarify what you want, create solutions, and take action Build the self- • awareness required to improve leadership performance 15

Coaching Component Varies RL Content Components Coaching Components Pre/Post RL Self Interview Based Tool Based 360 Assessments Small Group Symposium 9 Training Individual Coaching Coaching Modules 360 SES      - -      Director - -     - - Branch Chief -     - - Supervisor - SES Coaching Director. Coaching Small Group Coaching • 2-1.5 hr sessions/mo for 9 mos. • Month 1-5: 2-1 hr sessions/mo. • 1 – 1.5 hr mtg per each month • Integrated Coaching Goal Plan • Month 6-9: 1-1 hr sessions/mo. for 9 months • Integrated Coaching Goal Plan • Apply learnings from sessions • Make commitments in sessions 16

Participant Benefits and Expectations Benefits for You • Opportunity to build relationships with your peers through varying learning forums • Helps you develop yourself as a leader from the inside out in particular strengthening your self awareness • Challenges you to think in new ways and build new skills to take action in tough situations in ways that are more effective and less energy draining! Expectations of You • Attend every training and participate fully • Commit to being an active learner and staying open to new ideas • Commit to and fulfill assigned practices; pre-work; and post work • 17 Participate wholeheartedly in the individual or small group coaching

Next Steps • Reading Assignments – Resilient Leadership: pp. 79-115; 373-377 – The Anxious Organization: pp. 15-37; 177-204 • Complete RL Self Assessment – On Symposium, under My Symposium Tab, RL Self Assessment. Complete before the 4/24 Unit 1 Module: Reactivity – Once you’ve completed the assessment; send it to your coach (individual or small group coach). • Coach Selection – SES/ Director Level – You will receive an email from Lhenson@suntiva.com with 2 coach bios from which to select. Email Lindsay back with your coach selection by 4/10. • Small Group Coaching – Branch Chief/Supervisor – You will receive an email from Lhenson@suntiva.com with your group coaching information including who is in your group and the bio for the 18 Suntiva coach who will be leading your group.

Discussion: • What is your overall reaction to the program? • What are your questions for deeper understanding? • What most interests you so far? Reminder to Remote Participants: To ask a question, use the remote chat box in the corner of your screen. Eve will read submitted questions out loud so the facilitators can address them. 19