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Clinical Practice and Information Sharing: HIPAA, State - - PowerPoint PPT Presentation

Clinical Practice and Information Sharing: HIPAA, State Confidentiality Laws and Other Legal Issues Harrisburg, Pennsylvania December 3, 2013 John Petrila, J.D., LL.M. Professor College of Public Health University of South Florida


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Clinical Practice and Information Sharing: HIPAA, State Confidentiality Laws and Other Legal Issues Harrisburg, Pennsylvania December 3, 2013

John Petrila, J.D., LL.M. Professor College of Public Health University of South Florida jpetril1@health.usf.edu

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Welcome to Florida…And Do Hurry Back!

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There is a Knock on the Door

  • And a police officer is standing there,

asking if Don Smith is or has been a patient at your treatment center. The

  • fficer says Smith is a suspect in a bank

robbery.

  • Does HIPAA permit you to answer?
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NSA Chief Defends Spying On Americans, Claims 50 Foiled Terrorist Plots

Unmanned drones flying in US spying on Americans, says FBI

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What Do These Celebrities Have in Common?

  • Drew Barrymore
  • Arnold Schwarzenegger
  • Tom Hanks
  • Leonardo DiCaprio
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Californian Sentenced To Prison For HIPAA Violation

  • Huping Zhou, 47, of Los Angeles, was

sentenced to four months in prison on April 27, 2010 after pleading guilty in January to four misdemeanor counts of accessing and reading the confidential medical records of his supervisors and high-profile celebrities, according to the U.S. Attorney’s Office for the Central District of California

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  • Dr. Phil Breaches APA's Code of Conduct

with Spears Family

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UCLA hospitals to pay $865,500 for breaches of celebrities' privacy

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The Latest in Privacy Fashion

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Today’s Workshop

  • Values underlying confidentiality
  • Core legal principles and statutes
  • Consumer rights
  • Penalties
  • Electronic security
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First, A Definition

  • Confidentiality: The MHP’s ethical and legal
  • bligation to the client with regard to privacy
  • f communications
  • Privilege: The law’s recognition of

confidentiality in legal proceedings in which the protected material otherwise would be subject to disclosure

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Values

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Redmond v. Jaffee (1996)

TRUST

Because of the sensitive nature of the problems for which individuals consult psychotherapists, disclosure of confidential communications made during counseling sessions may cause embarrassment

  • r disgrace.

For this reason, the mere possibility of disclosure may impede development

  • f the confidential

relationship necessary for successful treatment.

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Pennsylvania Law Agrees

  • “Confidentiality between providers of

services and their clients is necessary to develop the trust and confidence important for therapeutic intervention” (PA Admin Code 5100.31(b)

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APA Ethical Principles 4.01 Maintaining Confidentiality

Psychologists have a primary obligation and take reasonable precautions to protect confidential information obtained through or stored in any medium, recognizing that the extent and limits of confidentiality may be regulated by law or established by institutional rules or professional or scientific relationship.

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Why Share Information?

  • Continuity in clinical care

– Within systems – Across systems

  • Policy analysis
  • Real-time decisionmaking
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Some Difficulties

  • Overly restrictive legal advice
  • Liability fears
  • Dated statutes
  • Conflicting laws
  • Old technology
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Law

LAW

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Some Basic Points To Remember

  • HIPAA sets a minimum standard for privacy of

protected health information

  • 42 CFR Part 2 sets the highest possible standard

for privacy of alcohol/substance use information

  • State confidentiality laws are almost always

stricter than HIPAA but rarely stricter than 42 CFR Part 2, except of course in Pennsylvania

  • The privacy regulations get too much focus
  • The security regulations do not get enough focus
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The (Mis)Application of HIPAA

  • Birthday parties in nursing homes in New York and Arizona have been

canceled for fear that revealing a resident’s date of birth could be a violation.

  • Patients were assigned code names in doctor’s waiting rooms — say,

“Zebra” for a child in Newton, Mass., or “Elvis” for an adult in Kansas City,

  • Mo. — so they could be summoned without identification.
  • Nurses in an emergency room refused to telephone parents of ailing

students themselves, insisting a friend do it, for fear of passing out confidential information, the hospital’s patient advocate said.

  • State health departments throughout the country have been slowed in

their efforts to create immunization registries for children because information from doctors no longer flows freely. – Jane Gross, Keeping patient details private, even from kin. New York Times, July 3, 2007

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Which Elvis Please?

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VIPAA?

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Who Is Covered?

AKA Is the Law Just Trying to Make Me Hate It?

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Who Does HIPAA Cover?

  • Myth: HIPAA applies to everybody
  • Fact: HIPAA applies only to

–Health plans (group health plan, Medicare, Indian Health Service plan…) –Health care clearinghouses –Health care providers who transmit health information in electronic form

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HIPAA Does Not Apply If

You only use paper, phone,

  • r fax for

Submitting claims Checking claims status inquiry/response Checking eligibility/receiving response Enrolling/disenrolling in health plan Receiving heath care payments/remittance Providing coordination

  • f benefits

No one does this electronically for you

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Who Does 42 CFR Part 2 Cover?

  • “PROGRAM”
  • An individual or entity that “holds itself out as providing,

and provides, alcohol or drug abuse diagnosis, treatment or treatment referral”

  • Unit within a general medical facility that holds itself out as

providing diagnosis, treatment or treatment referral

  • The incidental provision of alcohol or substance abuse

treatment is not a “program”

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Pennsylvania Law

All patient records …relating to drug or alcohol abuse or drug or alcohol dependence prepared

  • r obtained by a private practitioner, hospital,

clinic, drug rehabilitation or drug treatment center shall remain confidential and may be disclosed only with the patient's consent 71.1690.108(b)

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What Is Covered?

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What Does HIPAA Cover: Protected Health Information

  • Any oral or recorded information relating to

– the past, present, or future physical or mental health of an individual; – the provision of health care to the individual; – or payment for health care

  • Includes the traditional medical record, personal

notes, and billing information

  • The security regulation applies only to protected

health information in electronic form

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Individually identifiable

  • a subset of “health information,” including

demographic information,

  • (1) that is created or received by a health care

provider, health plan, employer, or health care clearinghouse;

  • (2) that relates to the person’s health condition,

health care, or payment

  • (3) that identifies the individual, or might

reasonably be used to identify the individual.

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Pennsylvania Law: “Records Includes…

  • all written clinical

information, observations and reports

  • or fiscal documents,

relating to a prospective, present, or past, client or patient…required or authorized…by the act or by the MHMR Act of 1966. (PA Admin Code 5100.31

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Substance/Alcohol Abuse

42 CFR Part 2

  • Records: Any information

whether recorded or not relating to a patient received or acquired by the program

  • Any information identifying

a patient as alcohol or drug abuser, obtained by the program for diagnosis, referral, or treatment Pennsylvania Law

  • Information in a

patient’s records that relates to drug

  • r alcohol abuse or

dependency, as defined in 71 P. S. § 1690.102

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Psychotherapy Notes: HIPAA (164.501)

  • Notes in any medium recorded by a MHP

documenting or analyzing the contents of a conversation during a private counseling session

  • Requires specific patient authorization to

disclose

  • Payment cannot be denied for non-disclosure
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Psychotherapy notes are NOT

  • Medication, prescription and monitoring,

counseling session start and stop times, modalities and frequencies of treatment, results of clinical tests, and any summary of diagnosis, functional status, treatment plans, symptoms, prognosis, progress or testing

– http://www.apa.org/monitor/feb03/hipaa.html

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Intercept 1

  • Can a dispatcher mention the person may be

mentally ill?

  • Can a police officer mention this?
  • Can a mental health center provide any

information to the officer?

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Pennsylvania Law

  • Non-consented disclosure permitted in response to

emergency medical situation when release necessary to prevent serious risk of bodily harm or death…must be pertinent to relief of the emergency (Pa Admin Code 5100.31 (9)

  • Duty to disclose in Tarasoff situations (Emerich v Center for

Phila Center for Hum Dev, Pa Supreme Court, 1998)

– Patient makes immediate and specific threat of bodily harm – Specifically identified or readily identifiable victim – Can discharge through warning to potential victim

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HIPAA: Permitted Disclosure: Threat to Health or Safety

  • If use or disclosure is necessary to prevent or lessen

a serious threat to the health or safety of individual

  • r public
  • To a person able to prevent the threat, including the

victim

  • Is necessary for law enforcement to apprehend the

person

  • Most state laws makes disclosure discretionary

– To protect an identified potential victim – No liability as long as good faith and no gross negligence

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DISCLOSURES

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HIPAA and Pennsylvania Law

  • HIPAA
  • necessary to carry
  • ut treatment,
  • payment, or
  • health care
  • perations
  • Pennsylvania Law (50 P.S. §

7111(a)

  • Written consent
  • Those providing treatment
  • County administrator for application for

emergency exams

  • To court for commitment proceedings
  • Under federal law, to federal agency

providing treatment

  • ,
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HIPAA Consent Forms

  • Plain language
  • Inform person that PHI may be used and disclosed

for treatment, payment or health care operations

  • Notice that privacy practices may be changed
  • Tell individual that has right to request restrictions on

use, but covered entity is not bound (if restrictions agreed upon, they are binding)

  • Consent may be revoked in writing
  • Individual must sign and date
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Consent Form Mental Health: Pennsylvania

  • Time limit on validity with start and end dates
  • Agency or person to whom release will occur
  • Statement of the specific purposes for which released records

are to be used

  • Specific relevant and timely information to be released
  • Signature and date for client or representative
  • Signature of staff person obtaining consent
  • Note that consent is revocable on written request

– (PA Admin Code 5100.34)

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Consent Form: Substance Abuse (PA)

  • Name of the person or agency to whom

disclosure to be made

  • Specific information disclosed
  • Purpose of disclosure
  • Dated signature of client
  • Expiration date of consent

– PA Admin Code 709.28

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HIPAA and 42 CFR

  • A crosswalk between HIPAA and 42 CFR:

http://sphhs.gwu.edu/departments/healthpol icy/DHP_Publications/pub_uploads/dhpPublic ation_DADD1CBA-5056-9D20- 3DE73E0BFFB8DA1B.pdf

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HIPAA Disclosures in General

  • Valid authorization by individual required except

– For treatment, payment, or health care operations – Specified uses where may object – Other specified uses and disclosures where authorization

  • r opportunity to agree or object not required (45 CFR

164.512) – State laws may not be as broad – However, may disclose mental health information to “aftercare treatment provider”

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Format for Disclosures Without Authorization (164.512)

  • HIPAA Standard permits a use, then
  • Defines the permitted disclosure

– 42 CFR has a similar principle (information required to carry out the purpose of disclosure)

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Permitted Disclosure: Public Health Activities

  • Disclosure of PHI permitted to enable public health

activities such as

– Disease prevention and control – Child abuse or neglect (state law and federal substance use law also permits) (PA Admin Code 5100.38) – To investigate work-related injury (with notice to employee) – 42 CFR permits disclosure of cause of death

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Permitted Disclosure: Victims of abuse

  • r neglect
  • PHI may be disclosed if covered entity reasonably

believes person is victim of abuse, neglect, or domestic violence

  • Individual either agrees, or
  • State law permits, and covered entity believes

necessary to prevent serious harm to individual or

  • thers, or
  • Person lacks capacity and law enforcement

represents PHI required for “immediate enforcement activity”

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Correctional Facilities

  • Can a jail send a treatment facility a list of

bookings?

  • Can a jail flag mental health clients?
  • Can a mental health facility communicate with

jail treatment staff without client’s consent?

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Permitted Disclosures: Correctional Facilities

  • PHI can be disclosed without consent to

provide health care to the inmate, or for the health and safety of other inmates or correctional officials (HIPAA)

  • If the person is released, e.g. on parole, then

HIPAA rules apply

  • No similar provision in 42 CFR
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Pennsylvania Law

  • Non-consented disclosure of mental health

information permitted to “professional treatment staff of State Correctional Institutions and county prisons” when person referred for treatment (Pa Admin Code 5100.32(a)(1)

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Courts

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Permitted Disclosure: Judicial/Administrative Proceedings

  • PHI may be disclosed in response to

– Order from court or administrative tribunal – Subpoena or discovery request without court order if

  • Reasonable efforts to provide notice, or
  • Reasonable efforts to obtain qualified protective order
  • Qualified protective order: Court order or stipulation by parties

that information will not be used other than for litigation purposes and PHI will be returned or destroyed at end of litigation

– 42 CFR requires court order – In general state law will require court order

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Judicial Proceedings Pennsylvania

  • No subpoenaed records should be released without

additional court order (5100.35)

  • Note Pennsylvania has very strong privilege law (42
  • Pa. C.S.A. 5944)
  • “The confidential relations and communications

between a psychologist or psychiatrist and his client shall be on the same basis as those provided or prescribed between an attorney and client”

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HIPAA and Special Issues

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Law Enforcement: Fugitives, Suspects, Witnesses, Missing Persons

  • On officer’s request, provider may disclose:

– Name and address – Date/place of birth – Social security number – ABO blood type – Type of injury – Date and time of treatment – Date and time of death (if applicable) – Distinguishing physical characteristics – DNA, dental bodily fluids not covered

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Permitted Disclosure: Public Health Activities

  • Disclosure of PHI permitted to enable public health

activities such as

– Disease prevention and control – Child abuse or neglect (state law and federal substance use law also permits) (PA Admin Code 5100.38) – To investigate work-related injury (with notice to employee) – 42 CFR permits disclosure of cause of death

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Permitted Disclosure: Victims of abuse

  • r neglect
  • PHI may be disclosed if covered entity reasonably

believes person is victim of abuse, neglect, or domestic violence

  • Individual either agrees, or
  • State law permits, and covered entity believes

necessary to prevent serious harm to individual or

  • thers, or
  • Person lacks capacity and law enforcement

represents PHI required for “immediate enforcement activity”

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Permitted Disclosure: Law Enforcement

  • In compliance with court order/grand jury

subpoena/administrative summons

– Information sought is relevant and material – Request is specific and limited in scope – De-identified information not reasonable – 42 CFR is more restrictive

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Permitted Disclosure: Law Enforcement (cont)

  • Information about victims of a crime

– Individual agrees to disclosure or – Individual lacks capacity and

  • Law enforcement represents info necessary to

determine whether law has been violated (but not by victim)

  • Info won’t be used against the victim
  • Covered entity determines is in victim’s best interest
  • No comparable provision in 42 CFR
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Permitted Disclosure: Law Enforcement (cont)

  • Decedents, to alert law enforcement that covered

entity believes death may have been suspicious (42 CFR is similar)

  • To coroner or medical examiner or funeral director

(42 CFR requires consent from legal representative or family member)

  • Crime on premises (42 CFR is similar)
  • Crime in emergencies

– Commission and nature of crime; location of crime or victim; identity, location, description of perpetrator

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CONSUMER RIGHTS

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Individual Access

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Individual Right of Access

  • Key provision, designed for accuracy
  • Must allow inspection or copy in form requested

within 30 days of request (30 day extension permitted; 60 days if not on-site)

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May Deny Access

  • Psychotherapy notes
  • Information compiled in anticipation of legal

proceeding

  • Inmate request, if harm may occur
  • Research-related information until end of research
  • If a 3rd party (not a health care provider) gave

information on promise of confidentiality

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May Deny Access with Opportunity for Review

  • If reasonably likely access would cause harm

to the individual or others

  • Requested information refers to a 3rd party

who may be endangered

  • Request is by a personal representative and

disclosure would be reasonably likely to cause harm

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If Request Denied

  • Must provide denial in writing within 30 days
  • Basis for denial
  • Right to review by designated licensed health

care professional

  • Notice on how to file a complaint with HHS
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Pennsylvania Law

  • Person has right of access and to make written

corrections

  • Access may be denied

– On documentation of team leader that disclosure of specific information will constitute a substantial detriment to treatment – When disclosure will reveal the identity of persons or breach trust of 3rd party informants

  • Pa Admin Code 5100.33 (c)-(d)
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Note on Minors

  • HIPAA defers to state law
  • In general, under Pennsylvania law, if minor is

14 or older, person who consented to treatment controls access to and disclosure of records

– Pa Admin Code 35 P.S. 10101.2 (release of medical records)

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Some Basic Rights Under HIPAA: Right to notice of privacy practices

  • http://www.hhs.gov/ocr/privacy/hipaa/under

standing/consumers/noticepp.html

  • 4.01(b) Unless it is not feasible or is

contraindicated, the discussion of confidentiality occurs at the outset of the relationship and thereafter as new circumstances may warrant.

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Right to Inspect and Copy Record

  • http://www.hhs.gov/ocr/privacy/hipaa/unde

rstanding/consumers/medicalrecords.html

  • Key provision, designed for accuracy
  • Must allow inspection or copy in form

requested within 30 days of request (30 day extension permitted; 60 days if not on-site)

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May Deny Access with No Right to Review

  • Psychotherapy notes
  • Information compiled in anticipation of legal

proceeding

  • Inmate request, if harm may occur
  • Research-related information until end of research
  • If a 3rd party (not a health care provider) gave

information on promise of confidentiality

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May Deny Access with Opportunity for Review

  • If reasonably likely access would cause harm

to the individual or others

  • Requested information refers to a 3rd party

who may be endangered

  • Request is by a personal representative and

disclosure would be reasonably likely to cause harm

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If Request Denied

  • Must provide denial in writing within 30

days

  • Basis for denial
  • Right to review by designated licensed

health care professional

  • Notice on how to file a complaint with

HHS

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Can Denial Become a Problem?

  • Incident: Cignet denied 41

patients, on separate

  • ccasions, access to their

medical records when

  • requested. The company also

failed to cooperate with the HHS Office for Civil Rights’ investigation.

  • Penalties: The fine for the

initial violation was $1.3

  • million. OCR concluded that

Cignet’s committed willful neglect to comply with the Privacy Rule. The fine for these violations was $3 million.

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Right To Request Confidential Communication

  • Client can ask that you communicate with her
  • nly in particular ways
  • As one example (from Yale University):

– We normally send information relating to your care to the address and phone numbers you have provided. However, if you would like to have the information sent elsewhere to protect the confidentiality of the information, you may do so by completing our form to request confidential communication.

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Other HIPAA Rights

  • Request an amendment of the record

– http://www.hhs.gov/ocr/privacy/hipaa/understanding/special/healthi t/correction.pdf

  • Request an accounting of disclosures

(http://www.hhs.gov/ocr/privacy/hipaa/faq/right_to_an_accountin g_of_disclosures/index.html)

  • For a disclosure of medical information about an individual, an

accounting is a record of:

– The date of the disclosure – The name of the person or entity who received the information – A brief description of the information disclosed – A brief statement of the purpose of the disclosure (or, as an alternative, a copy of the request for a disclosure).

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Need Not Account For

  • Oral communications for payment, treatment
  • r health operations

http://www.hhs.gov/ocr/privacy/hipaa/faq/right_to_ an_accounting_of_disclosures/370.html

  • But if for other purposes (for example, to public

health authority) then must document

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PENALTIES

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Penalties

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HIPAA Enforcement

  • http://www.hhs.gov/ocr/privacy/hipaa/enforcement/
  • Most common enforcement actions (89,000 complaints

since 2003): 1. Impermissible uses and disclosures of protected health information; 2. Lack of safeguards of protected health information; 3. Lack of patient access to their protected health information; 4. Uses or disclosures of more than the minimum necessary protected health information; and 5. Lack of administrative safeguards of electronic protected health information.

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“HIPAA Violations: UPMC Employee Criminally Indicted”

  • The indictment alleges that Pepala disclosed to
  • ther people the names, birth dates and Social

Security numbers of patients, in violation of HIPAA laws. This patient data was used to file false tax returns in 2008. Pepala was also charged with violating the Social Security Act by disclosing Social Security numbers.

– http://www.healthleadersmedia.com/content/TEC- 256668/HIPAA-Violations-UPMC-Employee-Criminally- Indicted.html

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“HHS investigating HIPAA violation at

  • Pa. 911 dispatch center”
  • http://healthitsecurity.com/2013/03/27/hhs-

investigating-hipaa-violation-at-pa-911- dispatch-center/

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Can You Make All of This Work?

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Multi-System Tools

  • System mapping
  • Uniform consent form
  • Business Associate Agreements
  • Patient Safety Organizations
  • Standard Judicial Orders
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System Mapping

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Uniform Consent Form

  • Essential tool
  • Individual consents to use within a treatment

system

  • All providers are on the form
  • Other requirements may be met as well
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Business Associate Agreements

  • Can be used for disclosure in which a party provides

a “function or activity involving the use or disclosure

  • f individually identifiable health information,

including claims processing or administration, utilization review, quality assurance, billing, benefit management, and repricing… (164.501)

  • Other functions as well, for example, provision of

legal advice

  • 42 CFR permits qualified service organization

agreements

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Patient Safety Organization

  • Permits DHHS Secretary to certify these organizations
  • Designed to permit privileged exchange of information within the PSO
  • Relevant information includes

– Efforts to improve patient safety and quality – Collection and analysis of patient safety work product – Development and dissemination of patient safety information, e.g. protocols, best practices, etc – Use of such information to encourage “a culture of safety and of providing feedback and assistance to effectively minimize patient risk”

  • Public Law 109-41, Section 921-925.
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Standing Judicial Order

  • Courts are not covered entities
  • Courts may seek PHI
  • Best solution is a standard order
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The Water Looked So Inviting… The HIPAA Security Rule

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Privacy Security Risk

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Some Basic Questions: Are You

  • Storing the data? or
  • Being asked for the data? or
  • Identifiable data? or
  • Protected health

information (PHI)? Or

  • Covered entity? Or
  • Accessing it as needed?
  • Requesting the data?
  • Non-identifiable data?
  • Non-PHI?
  • Business Associate?
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A Health Care Provider A Health Plan A Health Care Clearinghouse This includes providers such as:

  • Doctors
  • Clinics
  • Psychologists
  • Dentists
  • Chiropractors
  • Nursing Homes
  • Pharmacies

...but only if they transmit any information in an electronic form in connection with a transaction for which HHS has adopted a standard. This includes:

  • Health insurance

companies

  • HMOs
  • Company health plans
  • Government programs

that pay for health care, such as Medicare, Medicaid, and the military and veterans health care programs This includes entities that process nonstandard health information they receive from another entity into a standard (i.e., standard electronic format or data content), or vice versa.

A Covered Entity is one of the following:

http://www.hhs.gov/ocr/privacy/hipaa/understanding/coveredentities/

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Business Associate

…creates, receives, maintains, or transmits protected health information for a function or activity regulated by this subchapter The HIPAA Privacy and Security Rules permit a covered entity to disclose PHI to a business associate…provided the covered entity obtains satisfactory assurances in the form of a contract

  • r other arrangement that the business associate

will appropriately safeguard the information

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What is Minimal Necessity?

When You Want the Data

When You Are Asked for the Data

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September 23, 2013: A Day You Will Always Remember

  • http://www.gpo.gov/fdsys/pkg/FR-2013-01-25/pdf/2013-01073.pdf
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The Basic Domains of the Security Rule

Administrative Safeguards (operational standards)

Who is responsible? Policies and procedures Training

Physical Safeguards

Physical facilities Location of computers Disposal of electronic media

Technical Safeguards (controlling access)

Who may access information Under what conditions Audits and tracking of use Protection from malware,

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The HIPAA Security Risk Analysis Standard

§164.308(a)(1): Security Management Process §164.308(a)(1)(ii)(A) – Conduct an accurate and thorough assessment of the potential risks and vulnerabilities to the confidentiality, integrity, and availability of electronic protected health information held by the covered entity.

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Risk Analysis

  • Scope: Potential risks and vulnerabilities to

confidentiality, availability and integrity of all e- PHI that you create, receive, maintain or transmit

  • Identify and document potential threats and

vulnerabilities

  • Assess current security measures
  • Determine likelihood and potential impact of

threat occurrence as well as level of risk

  • Document all of this
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http://www.hhs.gov/ocr/privacy/hipaa/administrative/ securityrule/nist80066.pdf

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Implications for Governance

  • You will only be taken as seriously as your

security is

  • Someone has to be responsible for security
  • There are many checklists online
  • You will have to have someone who can create

agreements for you