Engagement Workshop Mike Chater : Senior Architect, Hampshire County Council Stuart Thompson : Senior Design Manager, Morgan Sindall Gary Selby : Associate and CEPH Designer, Archetype Activity 1: Who to Engage Activity 2: How and When.
Client says…… With all the fees I am paying them, they should be giving me this anyway.
Headteacher says…… Sounds worthy but I just don’t have the time for this right now.
Architect says…… I’ll get the Engineer’s to go along instead.
Contractor says…… Sounds like another acronym for wasting time!
What are the big motivators? …..and fees
Money. • Unresolved defects waste energy. • Poorly commissioned buildings waste energy. • Both the above waste peoples time/fee. • Sorting things out later always costs a lot more.
Climate Change Recent extreme event: the heat wave of 2003 Europe: 30,000 deaths attributed to the heat wave Forest fires and crop damage seriously impacted economy Economic losses in excess of £7.5bn England (3-14/8/03): Excess mortality All ages: 2091(17%) >75: 1781(23%) Hadley Centre Emergency hospital admissions (>75) 1490 (6%)
The New Professionalism • Marketable - selling point for tenders / fee bids • Aspirational • Lessons Learned – continued improvement.
Activity 1. • Who to engage and understanding their motivations. • Groupings according to method of procurement. • Strengths and weaknesses Standard JCT Design and Build NEC with Management Public Sector Private Sector PFI / ongoing management responsibility
Activity 2. When and How? • Suggested interventions • Identify who is involved • Identify who leads
Stakeholder Engagement The Enterprise Centre University of East Anglia Norwich Soft Landings Stage 1, 2, 3
Stakeholder Engagement 2012 2013 2014 2015 2016 Submit tender Jan Tender award Feb Planning approval July Stage B Stage C Stage D RIBA Stage E&F Cost Contract agreed Dec Period of reflection planning Start on site Jan Construction 18-months Handover June Aftercare Initial Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 SL launch April 2012 a journey of almost 4years…
Stakeholder Engagement • Total understanding of the project values and Clients goals • Regular contact with wide spectrum of stakeholders, opportunity to get involved • Client understanding (and a part of) the design & build process • Organised and planned approach, which included our supply chain • Met the Client teams expectations
Stakeholder Engagement • Cost: time and effort has been significant, but due to SL..? • Lost our way during Stage 2, period was too long & difficult to track • Too many desires, needed a stronger focus on controlling the design & ‘change’ • The formal Commercial and Contractual process was not joined up with SL • Needs to be tailored to meet a customers needs. This is not understood
Stakeholder Engagement • Who should we engage with..? • Where should we do it..? • How should we engage..? • How do we get to conclusions..? • Can we keep everyone engaged..?
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