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Christi stine ne Negroni roni Aviatio ion n write ter and - - PowerPoint PPT Presentation
Christi stine ne Negroni roni Aviatio ion n write ter and - - PowerPoint PPT Presentation
Christi stine ne Negroni roni Aviatio ion n write ter and media consul sulta tant nt www.ch chri risti stinene nenegro roni. ni.co com Why and How Aviation Professionals Photo by Ulrich Latzenhofer Should Handle the Media
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Why and How Aviation Professionals Should Handle the Media When a Crisis Erupts
Photo by Ulrich Latzenhofer
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Handling a crisis successfully always requires advance preparation. (you can’t just take it all
- ff)
The media is changing requiring a whole new way of thinking about how you communicate with the public If you don’t talk, someone else will
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Newspapers Magazines Television Radio
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Talk shows Remote site broadcasts Web sites Social media Discussion forums Bloggers Trade/Industry newsletters News aggregators List-serves
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Reporters want a story that is prompt, informative and compelling
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- What’s happening (like, yesterday)
- Comprehensible explanations
- Experts
- Graphics and visuals
- Ideas for new stories
- New perspectives
- Technical assistance
- Guests for interview programs
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Doing nothing is the worse thing you can do. An information vacuum will quickly be filled
A professor told the BBC "Such a large eruption... would have the potential to severely affect air travel at high northern latitudes for six months or more.
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If you fail to contribute new information and interesting quotes, there are countless experts who will.
- Blamers
- Profiteers
- Publicity seekers
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- People seeking to deflect attention
- Politicians
- Disgruntled insiders
- Organized labor or executive management
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- Lawyers
- Advocacy groups
- Industry Activists
- Business competitors
- Professional experts and consultants
- Financial analysts
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- Disgruntled former insiders
- Educators
- Industry retirees
- Activists
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The media shapes public perception. And the public includes government leaders and policy makers.
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You respond to requests, write releases, allow limited access and/or interviews
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Cultivate media contacts Are proactive about telling your story Defuse stories based on assigning blame Redirect focus Reduce emotion
Cup of coffee advice
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Establish a comprehensive media plan Create a 24/7 media go-team Give it high priority Select and train your media representatives Provide video, images & graphics and audio Reach out and form relationships to news and
- pinion makers
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Christine tine Negron groni Aviatio ion n writer ter and media consul ultant tant www. w.christinen christinenegro groni ni.co com