Chris Field Western Australian Ombudsman 13 May 2016 Ombudsma n We - PowerPoint PPT Presentation

L e ade r ship E sse ntials Ce ntr e for Public Se c tor E xc e lle nc e Public Se c tor Commission Intr oduc tion Day Chris Field Western Australian Ombudsman 13 May 2016 Ombudsma n We ste rn Austra lia Se r ving Par liame nt – Se r ving We ste r n Austr alians

Ove r vie w • My leadership journey • Characteristics of leadership • Tips • Conclusion • Questions Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

My le ade r ship jour ne y • Law and Arts degrees • Arthur Robinson and Hedderwicks (now Allens Linklaters) • Executive Director, Consumer Law Centre Victoria (now Consumer Action Law Centre) • Chairman, Australian Consumers’ Association (now Choice) • Member, Economic Regulation Authority, Western Australia Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

My le ade r ship jour ne y (c ont.) • Western Australian Ombudsman • Energy Ombudsman Western Australia • Energy and Water Ombudsman Western Australia • Member, State Records Commission • Chair, State Records Commission • Member, Integrity Coordinating Group Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

My le ade r ship jour ne y (c ont.) – Adjunct Professor, Faculty of Law, University of Western Australia – President, Australasian and Pacific Ombudsman Region of the International Ombudsman Institute – Treasurer and member of the Executive Committee of the International Ombudsman Institute Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

My le ade r ship jour ne y (c ont.) • Common thread: – Endeavouring to serve the public interest – Interest in the law, economics, regulatory activity, public policy and public administration Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

Char ac te r istic s of le ade r ship • Confidence/humility • Preparedness to innovate, to take positive risks • Recognition of need to avoid and manage negative risks • Be strategic • Influence • Collaborate and be cross and multi sectoral Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

Char ac te r istic s of le ade r ship (c ont.) • Listen, reflect, learn and improve • Recruit, retain, train and support great teams • Thoughtful and decisive Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

T ips • The harder you work, the luckier you get. • Pursue your passions and what you enjoy – it will be what you are best at and it will also make the hard work seem not so hard. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

T ips (c ont.) • Don’t worry too much about planning every aspect of your career – do today well and tomorrow will look after itself. • In undertaking public service, always remember it is a great privilege and must be undertaken with the utmost integrity and responsibility. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

Conc lusion • Building leadership capability is vital to ensuring the public sector responds to current and emerging challenges efficiently and effectively. • These are not my words, but they are words with which I agree completely. Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians

Questions Ombudsman We ste rn Australia Se r ving Par liame nt – Se r ving We ste r n Austr alians