Chris Field Western Australian Ombudsman 13 May 2016 Ombudsma n We - - PowerPoint PPT Presentation

Ombudsma n We ste rn Austra lia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

L e ade r ship E sse ntials Ce ntr e for Public Se c tor E xc e lle nc e Public Se c tor Commission Intr

• duc tion Day

Chris Field Western Australian Ombudsman 13 May 2016

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

• My leadership journey
• Characteristics of leadership
• Tips
• Conclusion
• Questions

Ove r vie w

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

• Law and Arts degrees
• Arthur Robinson and Hedderwicks (now Allens

Linklaters)

• Executive Director, Consumer Law Centre Victoria

(now Consumer Action Law Centre)

• Chairman, Australian Consumers’ Association

(now Choice)

• Member, Economic Regulation Authority, Western

Australia My le ade r ship jour ne y

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

• Western Australian Ombudsman
• Energy Ombudsman Western Australia
• Energy and Water Ombudsman Western Australia
• Member, State Records Commission
• Chair, State Records Commission
• Member, Integrity Coordinating Group

My le ade r ship jour ne y (c ont.)

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

– Adjunct Professor, Faculty of Law, University of Western Australia – President, Australasian and Pacific Ombudsman Region

• f

the International Ombudsman Institute – Treasurer and member of the Executive Committee of the International Ombudsman Institute My le ade r ship jour ne y (c ont.)

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

• Common thread:

– Endeavouring to serve the public interest – Interest in the law, economics, regulatory activity, public policy and public administration My le ade r ship jour ne y (c ont.)

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

• Confidence/humility
• Preparedness to innovate, to take positive risks
• Recognition of need to avoid and manage

negative risks

• Be strategic
• Influence
• Collaborate and be cross and multi sectoral

Char ac te r istic s of le ade r ship

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

• Listen, reflect, learn and improve
• Recruit, retain, train and support great teams
• Thoughtful and decisive

Char ac te r istic s of le ade r ship (c ont.)

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

• The harder you work, the luckier you get.
• Pursue your passions and what you enjoy – it will

be what you are best at and it will also make the hard work seem not so hard. T ips

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

• Don’t worry too much about planning every aspect
• f your career – do today well and tomorrow will

look after itself.

• In undertaking public service, always remember it

is a great privilege and must be undertaken with the utmost integrity and responsibility. T ips (c ont.)

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

Conc lusion

• Building leadership capability is vital to ensuring the

public sector responds to current and emerging challenges efficiently and effectively.

• These are not my words, but they are words with

which I agree completely.

Ombudsman We ste rn Australia

Se r ving Par liame nt – Se r ving We ste r n Austr alians

Questions