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Checklist the Docs
Daniel D. Beck @ddbeck Write the Docs Europe – September 20, 2016
@ddbeck
Too complex to fly
@ddbeck
Checklist the Docs Daniel D. Beck @ddbeck Write the Docs Europe - - PowerPoint PPT Presentation
Checklist the Docs Daniel D. Beck @ddbeck Write the Docs Europe - - PowerPoint PPT Presentation
Checklist the Docs Daniel D. Beck @ddbeck Write the Docs Europe September 20, 2016 Too complex to fly @ddbeck @ddbeck @ddbeck @ddbeck @ddbeck @ddbeck Too complex to fly @ddbeck @ddbeck Two approaches Person System @ddbeck it
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@ddbeck
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@ddbeck
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@ddbeck
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@ddbeck
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@ddbeck
Too complex to fly
@ddbeck
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@ddbeck
Two approaches
Person System
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@ddbeck –James Reason
“it is often the best people who make the worst mistakes—error is not the monopoly of an unfortunate few”
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@ddbeck
"Swiss cheese model of accident causation" by Davidmack – CC-BY-SA 3.0
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@ddbeck
The Checklist
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@ddbeck
Let's make a checklist!
@ddbeck
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@ddbeck
Not a to-do list.
A completable repeatable unit.
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@ddbeck
Checklist types
Normal Non-normal
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@ddbeck
Find a good context
Physical thresholds Routine pauses Process boundaries
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@ddbeck
Merge Checklist
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@ddbeck
Choose a pattern
Read-do Do-confirm
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@ddbeck
- 1. Run tests
- 2. Run spellcheck
- 3. Schedule review
- 4. Run merge command
Tests passed Spellcheck passed Review scheduled Run merge command
Read-do Do-confirm
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@ddbeck
Choose tasks
Standard procedure Essential tasks
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@ddbeck
Build completed Index entries created Tests passed Spellcheck passed Review scheduled Build completed Index entries created Tests passed Spellcheck passed Review scheduled
SOP Essentials
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@ddbeck
Use the checklist
@ddbeck
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@ddbeck
Starting
Exploit existing habits Reward yourself Log your progress
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@ddbeck
Finishing
Use physical checklists Add movement and sound Invent a ritual
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@ddbeck
Review the checklist
@ddbeck
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@ddbeck
Troubleshooting
Skipping it? Reevaluate the context. Not finishing it? Make it shorter or split it up. Not catching errors? Try new things.
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@ddbeck
Pre-Merge (2016-09-20)
Looked at build output Index entries created Tests passed Spellcheck passed Review scheduled
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@ddbeck
Advanced checklist moves
@ddbeck
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@ddbeck
Automation
Verify Integrate Prototype
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@ddbeck
Obligatory xkcd
"The General Problem" – xkcd.com/974 – CC-BY-NC 2.5
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@ddbeck
Teamwork
Call and response The Checklist Manifesto by Atul Gawande
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@ddbeck
Focus on the hard stuff
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