Checklist the Docs Daniel D. Beck @ddbeck Write the Docs Europe - PowerPoint PPT Presentation

Checklist the Docs Daniel D. Beck @ddbeck Write the Docs Europe – September 20, 2016

Too complex to fly @ddbeck @ddbeck

@ddbeck

@ddbeck

@ddbeck

@ddbeck

Too complex to fly @ddbeck @ddbeck

Two approaches Person System @ddbeck

“it is often the best people who make the worst mistakes—error is not the monopoly of an unfortunate few” –James Reason @ddbeck

@ddbeck "Swiss cheese model of accident causation" 
 by Davidmack – CC-BY-SA 3.0

The Checklist @ddbeck

Let's make a checklist! @ddbeck @ddbeck

Not a to-do list. A completable repeatable unit. @ddbeck

Checklist types Normal Non-normal @ddbeck

Find a good context Physical thresholds Routine pauses Process boundaries @ddbeck

Merge Checklist @ddbeck

Choose a pattern Read-do Do-confirm @ddbeck

Read-do Do-confirm 1. Run tests Tests passed 2. Run spellcheck Spellcheck passed 3. Schedule review Review scheduled 4. Run merge command Run merge command @ddbeck

Choose tasks Standard Essential 
 procedure tasks @ddbeck

SOP Essentials Build completed Build completed Index entries created Index entries created Tests passed Tests passed Spellcheck passed Spellcheck passed Review scheduled Review scheduled @ddbeck

Use the checklist @ddbeck @ddbeck

Starting Exploit existing habits Reward yourself Log your progress @ddbeck

Finishing Use physical checklists Add movement and sound Invent a ritual @ddbeck

Review the checklist @ddbeck @ddbeck

Troubleshooting Skipping it? 
 Reevaluate the context. Not finishing it? 
 Make it shorter or split it up. Not catching errors? 
 Try new things. @ddbeck

Pre-Merge (2016-09-20) Looked at build output Index entries created Tests passed Spellcheck passed Review scheduled @ddbeck

Advanced checklist moves @ddbeck @ddbeck

Automation Verify Integrate Prototype @ddbeck

Obligatory xkcd "The General Problem" – xkcd.com/974 – CC-BY-NC 2.5 @ddbeck

Teamwork Call and response The Checklist Manifesto 
 by Atul Gawande @ddbeck

Focus on the hard stuff @ddbeck

Thanks. For links, notes, and slides: ddbeck.com/wtdeu2016