Championing Recovery in Mental Health Services in Ireland Anne - - PowerPoint PPT Presentation

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Championing Recovery in Mental Health Services in Ireland Anne - - PowerPoint PPT Presentation

Championing Recovery in Mental Health Services in Ireland Anne O'Connor, National Director, HSE Mental Health @AnneOConnorhse 16 th N OVEMBER 2016 Many complex factors at play Growth in demand Recruitment Growth in population Stigma


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Championing Recovery in Mental Health Services in Ireland

Anne O'Connor, National Director, HSE Mental Health

@AnneOConnorhse

16th NOVEMBER 2016

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Many complex factors at play

Growth in demand Change in expectation Recruitment Stigma Quality and Safety Growth in population

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Current Situation

Growth in demand Change in expectation Growth in population

  • Improved access to

information & services

  • Primary care based

services Themes Identified from the Listening Meetings

  • Developing Respectful and

Empathetic Relationships

  • Service User, Family and Carer

Involvement

  • Challenging Societal Attitudes
  • Providing Continuity of care

and Supporting People in their Recovery

  • Providing Specialist Services
  • Accessing Helpful

Information

  • Peer Support
  • Providing the Full Range
  • f Interventions
  • Access to Out-of-Hours

Care

  • Avenues for Assessment

and Admission

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Current situation

Growth in demand Recruitment Stigma Growth in population

Source Mental Health Awareness “The Little things” Campaign Evaluation Study, April 2015

Change in expectation

Agree strongly Agree slightly Disagree slightly Disagree strongly

Neither agree/ disagree It depends Don’t know

There is still a stigma associated with mental health problems Net Agree

81%

I would find it hard to talk to someone with mental health problems Net Agree

35%

If I was experiencing mental health problems I wouldn’t want people knowing about it Net Agree

55%

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What We Already Know…

  • Needs will change over time
  • May require a range of health and support services from primary, secondary,

tertiary, community and voluntary care agencies and specialists services

  • Family, friends and carers of those experiencing mental health difficulties

may require help and assistance

  • Have a profound impact on an individual, family members and the wider

community

  • Affect all aspects of health and well being, including physical, social, emotional

and psychological

Mental Health Difficulties People Experiencing Mental Health Difficulties

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Key Insights and Drivers of Change

Recovery Service User Programmatic

  • Embedding the role of mental

health service users in the implementation of sustainable change

  • Head of SUE now appointed to drive

development of consultation structures

  • Programme of Change aimed at driving sustainable

service improvement throughout MHS nationally

  • Team of dedicated Service Improvement Leads who

will work as Change Agents, linking the evidenced based work of the PMO with local service delivery

  • Recovery underpinning all of
  • ur work and service users,

carers and family members are central

  • Training, trialogues, colleges,

peer-lead

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Improvements and Progress

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Service User, Family Member and Carer Engagement

National Structures for Engagement with Service Users, Family Members and Carers

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Advancing Recovery in Ireland

Build a meaningful & satisfying life as defined by people Enable & support people to become active & take responsibilities for life decisions & care/ services Focus

  • n strengths & solutions

health & wellness Support progress towards people’s personal goals Inspire & hold hope for the future Develop relationships based on mutual respect & partnership Enable people to take on meaningful, satisfying & valued social roles &relationships Support staff’s wellbeing & cultivate capacity for hope, creativity, compassion, realism &resilience Include family & supporters in recovery whenever possible Communicate respectful & clear use non-stigmatizing language

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Advancing Recovery in Ireland

  • Sites across 8 CHO areas
  • Service improvement/ recovery committees

established on all its sites

  • Staff training. All sites have taken part in the ARI

national training programme

  • Sites contracted on a recovery

programme for 2016

  • Irish based consultants with recovery

experience available to the Irish MHS developed a consultancy model

  • Recovery Colleges: Mayo, Galway/Roscommon. Midwest

ARIES project, South East Recovery College and the North East Recovery College

  • CHO’s participating in ARI developed readiness &

capacity for the MH national division 2017 deployment

  • f Peer support working roles
  • Services are currently rolling out training to MDT’s
  • Involvement centres - Peer led recovery centres

empowering service users to self manage their own recovery process.

  • ARI services developed a Family peer support

programme

  • Sites have engaged in audit processes to

regularly monitor the service user experience

  • f using the service
  • Services are providing co-produced recovery

education on in patient units around recovery literacy, discharge and goalplanning Co-produced ‘Recovery Principles & Practice workshop developed for all MH staff to introduce them to the core principles of recovery practice.

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When Do We Know We Will Have Succeeded?

Through the experiences of people and their families using our services “We are writing to you regarding the outstanding quality of service which we received from the CAMHS In-Patient Unit in Galway… There will be many days when you have to deal with criticism of mental health services which may or may not be justified. We just want to counteract that by letting you know that is our experience that at the CAMHS In-Patient Unit in Galway, the mental health of our children is being safeguarded effectively, efficiently and empathetically. It clearly took vision, insight, commitment and leadership over the years to make this happen and we are grateful to all those

  • involved. We wish you and your team every success in your critical

work now and in the future.”

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mentalhealth@hse.ie