Certificate IV in Project Management Practice Day 1: Project - - PDF document

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Certificate IV in Project Management Practice Day 1: Project - - PDF document

BSB41515 C ERTIFICATE IV IN P ROJECT M ANAGEMENT P RACTICE BSB41515 Certificate IV in Project Management Practice Day 1: Project Initiation Course structure 8-day program Attendance sheet Active participation Assessment portfolio Initiating


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BSB41515 CERTIFICATE IV IN PROJECT MANAGEMENT PRACTICE DAY 1.1 INSTITUTE OF PROJECT MANAGEMENT

BSB41515

Certificate IV in Project Management Practice

Day 1: Project Initiation

Course structure

8-day program

Attendance sheet Active participation Assessment portfolio

Initiating projects Planning projects (2 days) Project leadership Project delivery & close

https://open.institute.pm

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BSB41515 CERTIFICATE IV IN PROJECT MANAGEMENT PRACTICE DAY 1.2 INSTITUTE OF PROJECT MANAGEMENT

Initiating projects

Project frameworks

What is a project? Projects v business as usual Project methodologies

Opportunity definition

Project lifecycle The triple constraints Project concept canvas

Alternatives analysis

Alternatives identification Feasibility analysis Cost estimation

The business case

Quantifying outcomes Organisational risk Multi-criteria analysis

Project frameworks

What is a project? Projects v business as usual Project methodologies

OPEN Unit 1: Project frameworks

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What is a project?

A temporary endeavour undertaken to create a unique product, service or result

OPEN 1.1

Projects Operations

OPEN 1.2

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Projects

Routi

  • utine /

/ cy cyclic clic Temporary ary / / uniq unique

DISRUPTIVE CHANGE ORGANIC CHANGE

Establi blished r hed relations

  • nships

ips Ne New & w & comple lex r x relati tionships

  • nships

Ro Routine pl ine planning anning Si Signific ificant pl ant planning anning Base Based on

  • n prec

precedent Uncertai rtain pe n performanc rformance Se Self-fin

  • financing

ancing Up-front f ront finance nance OPEN 1.3

Operations Projectised organisation

OPEN 1.4

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Activity 1.1

How well does your organisation manage projects?

Discussion

What are the benefits of a project methodology?

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Project methodology

Common language

Policies and processes Assets (templates) Definitions

Make quicker decisions

OPEN 1.8

Project methodology

Assures project delivery

Enables reliable estimates Optimises resources Reduces risk

Solve problems faster

OPEN 1.8

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Project methodology

Facilitates change

Changing personnel Changing requirements Changing environment

Realise opportunities

OPEN 1.8

Project methodology

Client satisfaction

Reduces investment costs Improves staff morale Enhances reputation

Keep promises

OPEN 1.8

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Project methodology

Knowledge base

Documents lessons learned Templates future projects Culture of project excellence

Leverage success

OPEN 1.8 OPEN 1.8

Which is best?

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Activity 1.2

Why do we document our projects? Can we ever over-document projects?

Project assets (templates)

OPEN 1.9

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Opportunity definition

Project lifecycle The triple constraints Project concept canvas

OPEN Unit 1: Project frameworks OPEN Unit 3: Alternatives analysis

Project lifecycle

OPEN 1.5

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Activity 1.3

Reflect on a project you have recently contributed to How well did you (or the project team)…

…test the project concept with stakeholders? …plan the project? …manage change during project delivery? …capture and communicate lessons learned?

The cost of change

OPEN 1.6

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The triple constraints

OPEN 1.7

Activity 1.4

When might a project have too much time or money?

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Project initiation

Doing the right project Doing the project right

OPEN 3.0 OPEN 3.0

Project initiation

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OPEN 3.1

Opportunity definition

Current v ideal state Link to the objectives of the organisation paying for it What outcomes / benefits do we need to have? What outcomes / benefits would be nice to have? What is out of scope? And when is the latest we can start? Estimate range ±30-50% Who do we need to get involved from Day 1? Authorise development of business case

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BSB41515 CERTIFICATE IV IN PROJECT MANAGEMENT PRACTICE DAY 1.15 INSTITUTE OF PROJECT MANAGEMENT

Upgrade office technology Improve efficiency and customer service Improve productivity Be scalable for growth Integrate with existing technology Enable new service channels Reduce energy costs Office furniture Telephones Start before end of financial year No more than 6 months to deliver $50,000 - $80,000 Office manager IT manager IT consultants

Activity 1.5

The boss wants to honour high performing project managers in

  • ur organisation

Prepare a project concept canvas for this opportunity

PRO TIP

Brainstorm benefits before you decide whether they are ‘must’ or ‘might’ have

  • utcomes for your solution!
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Alternatives analysis

Alternatives identification Feasibility analysis Cost estimation

OPEN Unit 3: Alternatives analysis OPEN 3.2

Alternatives identification

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Alternatives

What is the optimal way to realise this

  • pportunity?

OPEN 3.2

Creative thinking

Alternatives identification

Generating ideas

Reflection Brainstorming Secondary sources

Organising ideas

Lists Mind-maps Flowcharts

Critical thinking

Alternatives analysis Threshold feasibility

Is this something people want? Is this something we can do? Is this something we can afford? Is this something we are allowed to do?

OPEN 3.2

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Activity 1.6

Identify five (5) alternative ways to realise the outcomes identified in the project concept canvas

OPEN 3.2

Feasibility analysis

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Relative feasibility

Questions to ask

Do people want Option A more than Option B? Is it easier for us to produce Option A than B? Is Option A more affordable than Option B?

Other methods to use

Pros and cons SWOT analysis PESTLE analysis

OPEN 3.2

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OPEN 3.6

Project costs Estimating project (output) costs

Analogous estimates Parametric estimates

Mean (average) Median Mode Three-point estimates

OPEN 5.5

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Problem…

Past performance suggests that freighting a widget from New York to Hobart usually takes about 10 days; however, if the planets align correctly, it can arrive in as few as seven Once though, it actually took 25 days to arrive, and the project suffered as a result How much time should the project team build into their schedule to allow for the widget to arrive?

OPEN 5.5

Three‐point estimate

Best case – 7 days Most likely – 10 days Worst case – 25 days

(tO + 4tM + tP)

6 tE =

(7 + (4 x 10) + 25)

6 = 12

OPEN 5.5

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Activity 1.7

We need to engage a consultant on a project, but don’t really know how much that is going to cost, so we reviewed similar projects to get a reliable estimate We found on a project of this type it usually costs around $7,500; although the true range of prices was $6,000 to $12,000 Using the three-point estimate formula, how much should the project team allow in their budget for consultancy?

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OPEN 3.7

Net financial impact Ownership (outcome) costs

Operating costs

Infrastructure (eg rent) Labour Materials Power & water Insurances Interfaces (eg IT)

Strategic costs

Repairs & maintenance Operator training Upgrades / scalability Decommissioning

OPEN 3.7

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Activity 1.8

A new car costs $20,000 to purchase and $5,000 per year to

  • perate

A second-hand car costs $5,000 to purchase and $10,000 per year to operate Which is the better option over two (2) years? Which is the better option over four (4) years?

Net financial impact

Post-project revenue less ownership (outcome) costs

Profit / loss

Annualise – if possible – to enable comparison

What is the useful life of each alternative?

OPEN 3.7

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Net financial impact (profit)

OPEN 3.7 OPEN 3.7

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Activity 1.9

Why is it important to accurately estimate financial costs and impacts?

What are the potential consequences of under-estimating? What are the potential consequences of over-estimating?

How accurate do we need to be in the business case?

Activity 1.9

Why is it important to accurately estimate project costs?

What are the potential consequences of under-estimating? What are the potential consequences of over-estimating?

How accurate do we need to be in the business case?

Actual

  • 10%

+10%

  • 20%

+20% Business case

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The business case

Quantifying outcomes Organisational risk Multi-criteria analysis

OPEN Unit 3: Alternatives analysis OPEN 3.8

Other impacts

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Other impacts

Intangibles

Knowledge / skills

Productivity

Stakeholder networks Brand / reputation Corporate culture Community well-being

Who is impacted?

Our organisation Our clients The community The environment

How can we measure these benefits?

How will we know if our project is a success?

OPEN 3.8

Activity 1.10

Identify potential impacts for the identified alternatives How will you measure these impacts if the project alternative is selected?

…# clients served / # widgets produced per hour? …customer satisfaction score (out of 10)? …staff turnover / training costs reduced by x%? …# net favourable social media mentions? …# safety incidents and near-misses

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Other (intangible) impacts

OPEN 3.8 OPEN 3.8

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OPEN 3.9

Risk analysis Risk analysis

What are the risks to the organisation of each alternative?

What are the risks to the organisation of doing nothing?

The risks to project delivery are analysed in the project plan

OPEN 3.9

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Risk to the organisation – time

OPEN 3.9

Risk to the organisation – cost

OPEN 3.9

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Risk to the organisation – scope

OPEN 3.9

Risk to the organisation – experience

OPEN 3.9

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Risk to the organisation– importance

OPEN 3.9

Risk to the organisation– operations

OPEN 3.9

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Risk to the organisation– dependencies

OPEN 3.9

Risk to the organisation– brand

OPEN 3.9

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Risk to the organisation – safety

OPEN 3.9

Activity 1.11

Perform an organisational risk assessment for an awards night

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OPEN 3.10 OPEN 3.10

Recommendation

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Multi‐criteria analysis

Compare alternatives across common criteria Use standard scores for each criteria

Best score wins!

Criteria should be clearly defined by the organisation Criteria can also be weighted by the organisation

Multi‐criteria analysis (MCA)

OPEN 3.10

Option Zero – Do nothing

Has no project cost

Option 1 - $2500 bonus

Will cost 2-5% of our program budget

Option 2 – Awards night

Will cost 10-20% of our program budget

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Multi‐criteria analysis (MCA)

OPEN 3.10

Option 1 - $2500 bonus

Will increase our profit by less than 1%

Option 2 – Awards night

Will increase our profit by less than 1-2%

Multi‐criteria analysis (MCA)

OPEN 3.10

Option 1: Improve org / stakeholder well-being by 1-2% Option 2: Improve org / stakeholder by 2-5%

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Multi‐criteria analysis (MCA)

OPEN 3.10

Weighted MCA

OPEN 3.10

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Sample recommendation

It is recommended that detailed planning commence on Option B.

A complete project plan is to be presented for Board approval in four (4) weeks time The plan should continue the assumptions made in the business case, and include a detailed WBS, schedule, budget, stakeholder and risk registers and any other documentation deemed relevant by the PMO The PMO should also recommend at that time the appointment of a suitably qualified project manager and project steering committee If the assumptions of the business case are invalidated by the planning process, the board should be duly advised and a new course of action recommended It is proposed that a budget of $15,000 be allocated to planning the project

OPEN 4.1

Other recommendation detail

Planning constraints

Time – key milestones Cost – high-level budget Scope – key deliverables Quality – acceptance criteria

Critical success factors

For example…

Resource availability assumptions Other project dependencies Key stakeholder relationships Known project risks

OPEN 4.1

https://institute.pm/free-project-management-resources/

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Activity 1.12

What are some other criteria you could use to evaluate project alternatives?