CASE INTERVIEW BOOTCAMP TULANE UNIVERSITY FEBRUARY 2020 PRESENTED - - PDF document

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CASE INTERVIEW BOOTCAMP TULANE UNIVERSITY FEBRUARY 2020 PRESENTED - - PDF document

2/8/20 CASE INTERVIEW BOOTCAMP TULANE UNIVERSITY FEBRUARY 2020 PRESENTED BY JENNY RAE LE ROUX MANAGEMENT CONSULTED 1 PRE-TEST Size the market for avocados in Canada (2 min) Then, defend your answer to a partner (1 min each) MANAGEMENT


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2/8/20 1

TULANE UNIVERSITY FEBRUARY 2020 PRESENTED BY JENNY RAE LE ROUX

CASE INTERVIEW BOOTCAMP

MANAGEMENT CONSULTED

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PRE-TEST

Size the market for avocados in Canada (2 min) Then, defend your answer to a partner (1 min each)

MANAGEMENT CONSULTED

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4 STEPS TO SOLVE ANY SIZING QUESTION

Population / Households % Who Own/Buy Frequency

  • f Purchase

Weighted

  • Avg. Price

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SLIDE 2

2/8/20 2

NEED TO KNOW INFO

U.S. Population Population of city living in Population of city interviewing for Population of 2 Countries/Continent

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QUESTION

What is one thing you hope to take away from today?

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AGENDA

— Market Sizing — Case Interview Overview — Advanced Case Walkthrough — Case Structures — Case Math and Key Equations — Case Practice Plan

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2/8/20 3

WHAT WE DO

www.managementconsulted.com MANAGEMENT CONSULTED

MC

Free content On-site bootcamps Self-study training materials 1:1 editing/ training

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MC COVERS THE FULL PROCESS Resumes & Cover Letters Networking Fit Interview Prep Case Interview Prep On-the-Job Skills Training JOB OFFERS!

MANAGEMENT CONSULTED

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CLIENTS RECEIVE OFFERS FROM:

MANAGEMENT CONSULTED

CLIENTS RECEIVE OFFERS FROM:

MANAGEMENT CONSULTED

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SLIDE 4

2/8/20 4 CASE INTERVIEWS

It’s not about the answer – it’s about the process.

MANAGEMENT CONSULTED

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THE INTERVIEW PROCESS

OFFER!

Case Interview Fit Interview Network

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THE REALITY OF SCORING

Fit Interview Case Interview Fit Interview Case Interview

1st round 2nd round

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2/8/20 5

1:1 Interview Presentation Interview Group Interview

3 KINDS OF CASE INTERVIEWS

MANAGEMENT CONSULTED

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WHY FIRMS USE CASE INTERVIEWS

Can you do the tactical work of a consultant? Do you understand how a consultant works? Are you someone who would be fun to manage? MANAGEMENT CONSULTED

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BACKGROUND – Jenny Rae

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2/8/20 6

3 EVALUATION CATEGORIES

Structure Problem-solving Communication

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CASE INTERVIEW ANATOMY

  • The Background
  • The Recap
  • Case and Objective Clarification
  • The Grand Pause
  • The Game Plan
  • Creative Questions
  • Quantitative Questions
  • Case Summary and Next Steps

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KEY CASE INTERVIEW DIFFERENCES

MANAGEMENT CONSULTED

Top 3 Big 4 Boutique

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2/8/20 7

SCORING (MCK/ACCENTURE; BY QUESTION)

Scoring key 1 (Opening question) 1 Candidate does not recap the background 2 Candidate recaps the background with too much detail or lacks confidence 3 Candidate hits most of the key elements but provides them in an unstructured way; begins to ask detailed questions not relevant at this point in case 4 Candidate gives answer that hits key elements of background at a high level but does not demonstrate complete understanding of what company does 5 Candidate provides clear, concise, structured response and, if appropriate, asks 1-3 clarifying questions

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SCORING (MCK/ACCENTURE; OVERALL)

Interviewer Summary ___ 1 Opening Question (1-5) ___ 2 Initial Structure (1-5) ___ 3 Quantitative (1-5) ___ 4 Creative (1-5) ___ 5 Summary (1-5) ___ 6 Overall Structure (1-5): Candidate consistently presents ideas in logical lists and bullets, even during creative responses; manages the flow of the case with ease and does not get confused. ___ 7 Overall Problem Solving (1-5): Candidate maintains focus/awareness on hypothesis and drives to solutions; excellent at math (mental/calculations), quick to realize and correct mistakes, adept at tying data to overall conclusions. ___ 8 Overall Communication (1-5): Candidate provides concise, well-spoken responses to each question; demonstrates confidence and works through difficulty (but maintains positive attitude). You would enjoy working with and managing this candidate, and would trust them to be clear and complete. _______ OVERALL TOTAL _______ OVERALL AVERAGE

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SCORING (BAIN/BCG/DELOITTE; ABBREVIATED)

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SLIDE 8

2/8/20 8 CASE INTERVIEW OPENINGS

You never get a second chance to make a first impression.

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CASE INTERVIEW OPENINGS

Case and objective clarification The recap The background

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QUESTION: PROMPT

Our client is the London Millennium Dome. The Dome is a large recreational and leisure experience facility in Greenwich in London. The facility consists basically

  • f a large tent. Inside the tent there are 17 “Zones”, each of which has a

different theme, and each of which is sponsored by a different company. Sponsors have full creative control over their exhibits, and some zones are extremely popular, while others are less popular. The Dome is suffering from significant financial problems as well as a large amount of negative publicity. We have been appointed by the UK government to come up with a solution for how to turn this around. To make matters worse, the facility will be closed in 10 months unless we can resolve the issue. How would you devise a plan to turn around the London Millennium Dome?

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CLARIFICATION FOR BETTER STRUCTURES

OKAY New data New objectives Metrics for success GREAT Anything you missed Confirm understanding Reduce problem scope

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CASE INTERVIEW STRUCTURE The grand pause The game plan

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CASE INTERVIEW STRUCTURE

MANAGEMENT CONSULTED

Bucket A

  • Data 1
  • Data 2
  • Data 3

Bucket B

  • Data 1
  • Data 2
  • Data 3
  • Data 4

Bucket C

  • Data 1
  • Data 2

Bucket D

  • Data 1
  • Data 2
  • Data 3

1 2 4 3

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2/8/20 10 CASE MATH QUESTIONS

Support your blob of ideas with some real numbers.

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KEYS TO GETTING IT RIGHT

Use all 4 structured steps Do all steps verbally Accuracy > speed Don’t pause (exception: McKinsey) MANAGEMENT CONSULTED

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QUESTION: MATH

The London Dome generates money in a variety of ways, but, let’s assume for simplicity’s sake that the London Dome only generates revenue from ticket sales. Adult tickets: £24.30 Child tickets: £11.60 The venue can hold up to 22,000 visitors/day Last month, they had an average of 15,231 visitors/day The child to adult ratio is 50/50 The dome is open 7 days a week What were the revenues this past month?

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ANSWER: MATH

Proposed answer

— Math theory

¡ Support answer with

numbers

¡ Ability to design models ¡ Mental math in meetings

and reviewing work — Math steps

¡ Recap ¡ Structure ¡ Solve ¡ Insight

Guidelines

Daily Adults 30 days Children X Insights/next steps

  • Under capacity
  • Costs?
  • Seasonality or trends?

Price £24 £12 Vol. 7,500 7,500 Total £180 K £90 K £270 K X 30 £8.1 M

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CASE CREATIVE QUESTIONS

Dive deep into your plan with structured brainstorming.

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KEYS TO GETTING IT RIGHT

Use all 4 structured steps Do all steps verbally but take notes What else? Don’t pause (exception: McKinsey)

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2/8/20 12

CASE CREATIVE QUESTION

— What are some ways London Dome could increase its

revenues?

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CASE CLOSINGS

Final recommendation

3 elements

  • f every

case closing 2 types of case closings Why the case closing is so important

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QUESTION: RECOMMENDATION

You are preparing for an update meeting with the CEO of the London Dome, but you run into her in the cafeteria. She asks you what your recommendations are at this point. How would you respond?

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2/8/20 13 CASE INTERVIEW STRUCTURE

Start strong – it will make or break the case.

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QUICK STRUCTURE QUIZ

  • Duration to create
  • Duration to present
  • Number of categories
  • Number of levels
  • How to end

What are characteristics of a good case structure? MANAGEMENT CONSULTED

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ANSWER

  • Completed in 2 minutes (not more, not less)
  • 2 minutes
  • 4 categories (this lines up with staffing)
  • 2 levels: 1st level is concept, 2nd level is data
  • Ends with hypothesis (open or defined)

What are characteristics of a good case structure? MANAGEMENT CONSULTED

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2/8/20 14

CASE FRAMEWORKS

Market Sizing Profitability Market Study Mergers & Acquisitions

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PROFITABILITY

4 types of profitability cases Key clarification questions

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PROFITABILITY STRUCTURE

Price

  • Demand
  • Customer

negotiation

  • Product mix
  • Discounting
  • Competitor

pricing

Volume

  • Channels
  • Marketing
  • Competitor

features

  • Price

elasticity

Variable Cost

  • Variable

Labor

  • Materials
  • Distribution

Fixed Cost

  • Fixed

Labor/Salari es

  • Rents
  • Utilities

? ? ? ?

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2/8/20 15

BREAK OUT – PROFITABILITY

Your client is a large video content streaming provider in the U.S. The platform is under pressure to stop a decline in profitability, and they believe user experience is to blame. The managing director of content has 2 choices: either roll

  • ut more U.S. focused content or focus on international
  • growth. Which should she choose, and why?

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MARKET STUDY

3 types of market study cases Key clarification questions

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MARKET STUDY STRUCTURE

Market

  • Size
  • Growth
  • Cycles

Competitor

  • Share
  • Growth
  • Features
  • Price

Customer

  • Segments
  • Growth
  • Share by

segment

  • Needs

Company

  • Capabilities
  • Sales force
  • Fixed
  • perating

costs

  • Fixed

investment costs (R&D)

Product/Se rvice

  • Features
  • Messaging
  • Variable

costs

? ? ? ? ?

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2/8/20 16

BREAK OUT – MARKET STUDY

Our client is a major U.S. airline carrier. The client currently

  • perates over 1000 flights per day in the U.S., Caribbean

and LATAM. The client has 3 major international locations to which it runs 6 flights per day. However, over the last year they have been losing share on those routes. What should they think about and why?

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MERGERS & ACQUISITIONS

2 types of M&A cases Key clarification questions

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M&A STRUCTURE

Market (Target)

  • Size
  • Growth
  • Competitors
  • Fragmented/c
  • ncentrated

Company (Target)

  • Revenues
  • Profits
  • Market share

Post- Acquisition Strategy

  • Revenues
  • Costs
  • (Synergies)
  • Exit strategy

Risks/Bene fits

  • Management
  • IP
  • Regulation

1/2 1/2 3 4

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2/8/20 17

BREAK OUT – M&A

Our client is a major U.S. grocery retailer with operations in 14 states and over 200 stores. The firm began as a mom and pop grocery shop over 50 years ago and has now become a supply chain master with expertise in complex

  • perations.

The client has the opportunity to buy a discount grocery chain with 20 U.S. stores. Some of its competitors are also interested in the purchase. What should they do, and why?

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ADVANCED CASE STRUCTURE (LEVEL 2)

MANAGEMENT CONSULTED

Mix & match structures

  • Worry more about being

non-MECE than being MECE

  • Never use full Profit + others
  • 3 levels (2 written, one

spoken) Clearly use metrics

  • Longer structure, faster case
  • Data Example: Who are our

competitors vs. how much market share do competitors have? Stay practical

  • Rename buckets
  • Add categories
  • Establish data to support

them

  • Structure example:

Competitive Landscape, Operations, Customer Acquisition, Risks

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CASE INTERVIEW BUCKETS

Price Volume Variable Fixed Cost Market Competitors Customers Product/Service Company Post-Acquisition Strategy Synergies Risks/Benefits Marketing Product Mix Inorganic Growth Channels Revenue Cost MANAGEMENT CONSULTED

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2/8/20 18

BREAK OUT – ADVANCED

Our client is an indoor arcade center with games, entertainment, and birthday partners. The company has

  • perated for over 40 years, has $800M in annual revenue,

and boasts over 200 locations. The client has historically had major market share in the birthday party market for ages 2-12. However, in the last 3 years, their market share has declined. They are interested in figuring out what’s happening.

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CASE MATH

MANAGEMENT CONSULTED

It’s all about the numbers, baby

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4 STRUCTURED STEPS TO CASE MATH

Recap Structure Solve Insight MANAGEMENT CONSULTED

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2/8/20 19

REVENUE TERMS TO KNOW

  • Gross Revenue: Total amount of sales (in $) for reporting period
  • Price: Average price of all sold items
  • Volume: Total number of items sold
  • Top-line Growth: Gross sales or revenue growth
  • Mix Change: Different volumes sold at different prices and

profitabilities

MANAGEMENT CONSULTED

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CONCEPT CHECK: MIX CHANGE

MANAGEMENT CONSULTED

In 2018, Tesla’s sales figures were as shown in Exhibit 1. As the company looks to expand market share, they are cutting back on promoting the Model X in favor of the Model 3. Assuming the price of each model remains the same, how will the production volume changes impact average price? Answer directionally.

# of units 2018 # of units 2019 Average price Model S 60,000 70,000 $85,000 Model X 80,000 90,000 $100,000 Model 3 40,000 60,000 $35,000

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COST TERMS TO KNOW

  • Fixed Cost: Costs that change in step function (overhead,

machinery, etc.)

  • Variable Cost: Costs that vary by output, matched to units sold
  • COGS: Cost of Goods Sold (V. Cost/item)
  • Contribution Margin: Rev-V. Cost per each unit (usually $

amount)

  • Total Cost Allocation: A non-accounting proxy for total actual

resources (fixed and variable) it takes to produce a product or serve a customer

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2/8/20 20

QUICK CONCEPT CHECK

MANAGEMENT CONSULTED

In 2012, a lack of rain over corn/soybean producing regions of the U.S. drove up feed prices for cattle farmers. Beef prices have always been somewhat volatile (see Exhibit). What kind of cost is feed?

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PROFIT TERMS TO KNOW

  • Gross Profit: Remainder after taking COGS from Gross revenue
  • EBITDA: Earnings Before Interest, Taxes, Depreciation, and

Amortization

  • Operating Profit/EBIT: Profit after subtracting all normal

expenses except interest/taxes from regular course of business

  • Net Profit: The final profit for tax purposes after subtracting all

expenses (interest, taxes, one-time, etc.)

  • Profit Margin: Proportion left over after subtracting (different

kinds of) costs from revenue (as %)

  • Product Margin: (Product Price – Product Cost)/Product Price
  • Bottom-line Growth: Profit growth (usually net profit)

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KEY CALCULATIONS – MARKET STUDY

MANAGEMENT CONSULTED

— Competitors

¡ Market share: Client revenue/Total market revenue ¡ Relative market share: Client revenue/market leader revenue

— Customers

¡ Segment sizes: % of market in each segment (revenues) ¡ Segment growth rates: [Segment revenues now – Segment revenues

before]/ Segment revenues before]

¡ Price elasticity: Change in volume/-(Change in price) = Elasticity;

elasticity < 1 is inelastic and elasticity > 1 is elastic

— Investment costs

¡ Payback period: Investment cost/Annual profits ¡ Breakeven point: (Price – variable cost) x Units – Operating fixed cost

– Investment fixed cost = 0

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2/8/20 21

Our client is a diversified electric toothbrush manufacturer that produces a multi-purpose cleaning tool. For several decades, the client was the

  • nly company to make such a toothbrush. Over the past 2 years, the

company has seen a decline in revenue. Price: $50/toothbrush Current volume: 100M units/year Price elasticity of demand: 0.5 (20% reduction in price will raise demand 10% & vice versa) Should the client change price to reverse revenue decline? If so, how?

QUICK CONCEPT CHECK: PRICE ELASTICITY

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QUICK CONCEPT CHECK: PAYBACK PERIOD

MANAGEMENT CONSULTED

A client is setting up a new sales office in San Francisco. The following are the expected economics of the office:

— $1.5M Annual SG&A — $400K Initial Hiring Costs — $250K Annual Marketing and Variable Costs — $2.2M Expected Revenue/Year starting in Year 2

Calculate the payback period.

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KEY CALCULATIONS – M&A

MANAGEMENT CONSULTED

— Synergies

¡ Cost synergies: Cost 1 + Cost 2 – Redundant costs ¡ Cannibalization: Revenue 1 + Revenue 2 – Redundant revenues ¡ Revenue synergies: Revenue 1 + Revenue 2 – Redundant revenues +

New Revenue Opportunities

— Valuation methods

¡ Multiples: Revenue (early-phase) or Profit (mid/late-phase) ¡ DCF: Use conceptually; accounts for discount of cash flows over time;

usually straight-line in cases (divide by the discount rate)

— Return calculations

¡ ROI: (Sale price – investment price)/Investment price ¡ ROS: (Sale price –investment costs)/Sale price

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2/8/20 22 MENTAL MATH DRILLS

Numbers, numbers everywhere!

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MENTAL MATH: ADDITION

MANAGEMENT CONSULTED

A fruit vendor was selling two varie2es of mangoes at an organic health expo organized by the city. 145 were from Mexico and 259 from Singapore. How many total mangoes were sold at the stall?

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ADDITION: PROCESS

MANAGEMENT CONSULTED

  • 145 mangoes + 259 mangoes:

○ Add the hundreds place 100 + 200 = 300 ○ Add the tens place 40 + 50 = 90 ○ Add the units place 5 + 9 = 14 ○ 300 + 90 + 14 = 404

Answer: 404

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2/8/20 23

RULE 1

MANAGEMENT CONSULTED

No mechanics

  • n paper

(out loud is fine)

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MENTAL MATH: SUBTRACTION

MANAGEMENT CONSULTED

Two brothers work odd jobs for two weekends over the summer. What is the difference in the salaries between both weekends for Tom? What about for Tim? Tom: 1st weekend salary is £840, 2nd weekend salary is £550 Tim: 1st weekend salary is £1370, 2nd weekend is £690

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SUBTRACTION: PROCESS

MANAGEMENT CONSULTED

£840 – 550 Ans: £290 difference in Tom’s salary £1370 – 690 Ans: £680 difference in Tim’s salary

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2/8/20 24

RULE 2

MANAGEMENT CONSULTED

Listen carefully; mis-understand problem, answer is wrong 70

MENTAL MATH: MULTIPLICATION

MANAGEMENT CONSULTED

Kevin plans a business trip to Milan. He rents a room in a hotel at a cost of €286 per day. If he stays in the hotel for 1 week, how much does he need to pay?

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MULTIPLICATION: PROCESS

MANAGEMENT CONSULTED

286 * 7

Start by 200 * 7 = 1400

Add 80 * 7 = 560 (1960)

Add 6* 7 = 42 (2002)

Ans: €2002 for 7 days

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RULE 3

MANAGEMENT CONSULTED

State and check assumptions

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MENTAL MATH: DIVISION

MANAGEMENT CONSULTED

Kelly squats 7670 reps in 125 days of physical training. Find the average number of squats per day.

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DIVISION: PROCESS

MANAGEMENT CONSULTED

7670 / 125

○ Multiply the divisor by 8 = 1000 ○ Use left to right multiplication and multiply the numerator and divisor by 8 ○ 7670*8 = 61,360/(125*8) ○ 61,360/1000

Answer: She averages 61 squats/day

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RULE 4

MANAGEMENT CONSULTED

Practice rounding to 1s place (of nearest K/M) + last step

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MENTAL MATH: LARGE NUMBERS

MANAGEMENT CONSULTED

Last year, Insight Corp made $42M off of a customer base of 30,000 small businesses. What was the average value of a contract?

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LARGE NUMBERS: PROCESS

MANAGEMENT CONSULTED

$42M / 30K

○ Put them in the same units (i.e. 42000/30) ○ Cancel the 0s (4200/3) ○ Divide 42/3 (3 * 10 is 30, remainder of 12 is divisible by 4, so 14) ○ Add back 0s (1400)

Answer: The average contract is $1400

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RULE 5

MANAGEMENT CONSULTED

Set units first, then do math

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MENTAL MATH: PERCENTAGES

MANAGEMENT CONSULTED

In the past 6 months, our client has made 28% of their annual budgeted profits. The overall expected profit was $70M. What was their profit over the last 6 months?

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PERCENTAGES: PROCESS

MANAGEMENT CONSULTED

$70M * 28%

○ Look for the closest baseline (which is easier – 25% or 30%) ○ Start with the baseline ($70M * 30% = 21M) ○ Take the difference to the baseline (1% = 0.7 * 2 = 1.4M)

Answer: The profit earned so far is $19.6M

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RULE 6

MANAGEMENT CONSULTED

Know baseline numbers

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3 KINDS OF MATH Data-driven insights

Graph Math Chart Math Verbal Math

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CHART MATH 1

MANAGEMENT CONSULTED

Our client is a golf equipment and accessory manufacturer who is losing money. The business has 2 divisions: golf clubs and clothing. Calculate the profit of each division/year and identify current trends at the company.

Clubs, ₤M 2016 2017 2018 Revenue 50 60 75 Profit Margin (%) 30% 25% 20% Clothing, ₤M 2016 2017 2018 Revenue 20 30 60 Profit Margin (%) 5% 10% 15%

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2/8/20 29

EXHIBIT

.

MANAGEMENT CONSULTED

Clubs, ₤M 2016 2017 2018 Revenue 50 60 75 Profit Margin (%) 30% 25% 20% Clothing, ₤M 2016 2017 2018 Revenue 20 30 60 Profit Margin (%) 5% 10% 15%

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ANSWER - CHART MATH 1

.

MANAGEMENT CONSULTED

Clubs, ₤M 2016 2017 2018 Revenue 50 60 75 Profit Margin (%) 30% 25% 20% Profit 15 15 15 Clothing, ₤M 2016 2017 2018 Revenue 20 30 60 Profit Margin (%) 5% 10% 15% Profit 1 3 9 Total, ₤M 2016 2017 2018 Profit 16 18 24 Profit Margin (%) 23% 20% 18% Margins for clubs are falling, but profits are constant. Overall, margins are declining because faster growing segment (Clothing) is lower margin.

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RULE 7

MANAGEMENT CONSULTED

Identify possible insights, then do math to confirm

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GRAPH MATH 1

MANAGEMENT CONSULTED

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RULE 8

MANAGEMENT CONSULTED

Use math to rank segments

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THE ULTIMATE CASE PRACTICE PLAN

MANAGEMENT CONSULTED

You’re welcome

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THE ULTIMATE CASE PRACTICE PLAN

Start with Market Sizing questions – 2 per day Diagnostic interview Do 10 cases 2X MC Offerings

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DIAGNOSTIC INTERVIEWS CAN HELP!

  • Do 1-3 hours of structuring
  • Read CIB, watch structure videos
  • Review Crack the Case, Case Interview Secrets

Structure help

  • Do 2-3 hours of math problems under time pressure
  • Re-do math problems with no time pressure
  • MC drills/GMAT drills

Math help

  • Ask case partners to push you to Top Rec of what to do
  • Review insights after case
  • Record case prompt, biz problem, key insight

Insight help

  • Time yourself on each section of the case
  • For sections you go over, re-do in the moment
  • Video yourself and review/watch others’ videos

Communication help

MANAGEMENT CONSULTED

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MC COACHING PLAN

Example outline for 8 hours

— Start with a diagnostic case to learn best practices — Enables coach to learn strengths and 2-3 weaknesses to devise a plan

specific to student

— Structure coaching – Multiple case starts in one session to practice

tailoring frameworks and implementing a hypothesis driven approach (individual “homework”)

— Math coaching – Practice how to set up a variety of math problems in

an efficient, structured manner (individual “homework”)

— Fit coaching – Practice telling your story! — Combined coaching – Creative brainstorming, charts, etc. — Practice multiple cases to refine problem solving and communication — Target a variety of case types to give exposure to different content or

target specific cases that strengthen weaknesses Diagnostic session (1 hour) Targeted sessions (2-4 hours) Refine (3+ hours)

MANAGEMENT CONSULTED

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