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Career Contentment and Retention of Midlevel Student Affairs Professionals Kira Pasquesi, University of I owa Maureen E. Wilson, Bowling Green State University Debora L. Liddell, University of I owa Amy S. Hirschy, University of Louisville


  1. Career Contentment and Retention of Midlevel Student Affairs Professionals Kira Pasquesi, University of I owa Maureen E. Wilson, Bowling Green State University Debora L. Liddell, University of I owa Amy S. Hirschy, University of Louisville American College Personnel Association Indianapolis, IN – March 31, 2014

  2. Program Outline  Introduce study and define key constructs  Share survey findings  Small group discussions on challenges facing midlevel professionals  Brainstorm strategies and sources of support focused on career contentment and intent to stay in the field

  3. Purpose of Study  Identify factors associated with midlevel student affairs administrators’ professional identity  Examine contributions of career commitment and entrenchment to professional identity

  4. Midlevel Professionals  Position on organization chart  Span of authority  Control of resources  Complexity of programs and services supervised (McClellan, 2012; Young, 1990)

  5. Midlevel in Student Affairs  Report directly to the senior student affairs officer  Direct or control at least 1 student affairs function  Supervise at least 1 professional staff member (Fey & Carpenter, 1996)

  6. Midlevel in Student Affairs  Manage directions from supervisors while providing daily support and guidance to staff members (Rosser, 2004)  Supervising multiple layers of staff while cultivating own professional identity (Roper, 2011)

  7. Research Questions  What factors are associated with professional identity of midlevel professionals in student affairs?  What demographic characteristics and dimensions of career commitment and career entrenchment explain professional identity?

  8. Professional I dentity  Adoption of and commitment to values and practices of the profession  Investment of personal resources (e.g., time, money, effort)  Emanates from an internalized congruence between personal and professional values (Hirschy, Wilson, Liddell, Boyle, & Pasquesi, under review)

  9. Professional I dentity  Items from Survey of Professionals in Student Affairs  Professional Identity Factors  Values Congruence with Profession ( α = .63)  Community Connection ( α = .70)  Career Contentment ( α = .74)

  10. Career Entrenchment  “Immobility resulting from substantial economic and psychological investments in a career that make change difficult” (Carson, Carson, Phillips, & Roe, 1996, p. 274)  Three subscales  Career Investments ( α = .77)  Emotional Costs ( α = .88)  Limitedness of Career Alternatives ( α = .85)

  11. Career Commitment  Psychological link between a person and their occupation (Lee, Carswell, & Allen, 2000)  “One’s motivation to work in a chosen vocation” (Carson & Bedeian, 1994, p. 240)  Three subscales Career Identity ( α = .75)  Career Planning ( α = .69)  Career Resilience ( α = .89) 

  12. Participants  Survey invitations sent to 1,348 ACPA members who identified themselves as midlevel professionals on membership profile  Excluded 24 with fewer than 5 years experience  377 usable surveys  Respondents characteristic of ACPA members

  13. Gender & Race/ Ethnicity Gender Female 255 67.6% Male 119 31.6% Transgender 3 0.8% Racial/ Ethnic I dentity African American or Black 37 9.8% Asian or Pacific Islander 7 1.9% Bi-racial or Multiracial 10 2.7% Hispanic/Latino/Latina 19 5.0% White, Non-Hispanic 304 80.6%

  14. Education & Years in Profession Highest educational level completed Some master's classes or less 4 1.1% Master's degree 185 49.1% Some doctoral classes 93 24.7% Doctorate 95 25.2% Years Worked in Profession (inc. grad) 6-10 years 120 31.8% 11-15 years 108 28.6% 16-20 years 80 21.2% 39 10.3% 21-25 years 30 8.0% More than 25 years

  15. Hierarchical Blocked Regressions  Professional identity subscales (values congruence, community connection, career contentment)  First block: Demographics  Second block:  Career entrenchment (investments, emotional costs, career alternatives)  Career commitment (identity, planning, and resilience)

  16. Career Contentment Results  Years in profession ( β = .100)  Career commitment - identity ( β = .303)  Career commitment - resilience ( β = .458)  Career entrenchment - investments ( β = .150)  Career entrenchment - emotional costs ( β = .164) Adjusted R 2 = .633

  17. Explaining Career Contentment  Midlevel professionals:  In field for a long time  Had a strong emotional connection to it  Were able to adapt to challenges  Had put a lot of time and resources into their profession  Would lose too much by leaving  They were committed to staying in their career

  18. I mplications for Future Research  Examine different paths and priorities of midlevel professionals  Focus on locals, cosmopolitans, and local- cosmopolitans  Explore reasons for turnover

  19. Small Group Discussions  What factors contribute to your level of career contentment and intent to stay in the field?  What are the primary challenges that may influence the retention of midlevel professionals in the field?

  20. Strategies and Support  What are potential strategies to better retain midlevel professionals?  How can professional associations and institutions of higher education further the professional identity development of midlevel professionals?

  21. Please Rate This Session 1. Find this session in Guidebook 2. Scroll to bottom and click on “Rate this session” 3. Complete Session Feedback Form

  22. Contact  PowerPoint and handout available through ACPA site Kira Pasquesi: Kira-pasquesi@uiowa.edu Maureen Wilson: mewilso@bgsu.edu Deb Liddell: Debora-liddell@uiowa.edu Amy Hirschy: amy.hirschy@louisville.edu

  23. References Carson, K. D., & Bedeian, A. G. (1994). Career commitment: Construction of a measure and examination of its psychometric properties. Journal of Vocational Behavior, 44 , 237-262. Carson, K. D., Carson, P ., Phillips, J. S., & Roe, C. (1996). A career entrenchment model: theoretical development and empirical outcomes. Journal of Career Development , 22 , 273-286. Fey, C. J., & Carpenter, D. S. (1996). Mid-level student affairs administrators: Management skills and professional development needs. NASPA Journal, 33 , 218-231. Hirschy, A. S., Wilson, M. E., Liddell, D. L., Boyle, K. M., Pasquesi, K. (under review). Socialization to student affairs: Early career experiences associated with professional identity development. Lee, K., Carswell, J. J., & Allen, J. (2000). A meta-analytic review of occupational commitment: Relations with person and work-related variables. Journal of Applied Psychology, 85 , 799-811. McClellan, G. S. (2012, October 25). Moving to the middle. Chronicle of Higher Education. Retrieved from http://chronicle.com Roper, L. D. (2011). Editor’s notes. In L. D. Roper (Ed.), Supporting and supervising mid-level professionals (New Directions for Student Services, no. 136, pp. 1-3), San Francisco, CA: Wiley. Rosser, V . J. (2004). A national study on midlevel leaders in higher education: The unsung professionals in the academy. Higher Education , 48 , 317-337. Young, R. B. (2007). Still leaders ! Still invisible ? In R. L. Ackerman & L. D. Roper, The mid-level manager in student affairs (pp. 1-25). Washington, DC: National Association of Student Personnel Administrators.

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