Internet of Things, Big Data, Business Intelligence & Mobility Sachin Mahajan, Director (IoT) October 30 th , 2015
What is the Internet of Things? The Internet of Things refers to the interconnection of systems, people, or other things with the internet to provide, analyze & act on information M2M refers to the connection of a device with the internet and managing the device. M2M is about communicating with a “thing”. IoT is broader. Information & Control Flow: 2 | TELUS Confidential
Why should customers care? New Revenues Cost Savings Enhance existing More data and products or offer business IoT new services to intelligence means $ your clients enhanced customer support and site visits Greater Productivity Real-time Monitoring 50 Optimized Remote control 40 60 equipment and continuous 30 70 uptime, energy real-time % saving, risk monitoring for 80 20 reduction quick response 10 90 0 100 3 | TELUS Confidential
Exponential Growth of IoT… Here. Now. # of Units Outcomes Sensors Revenue Connections VC Investments M2M Startups Security Incidents Developers Media Coverage Business Sentiment 4 | TELUS Confidential
Accelerated IoT Progress in the Industry 5 | TELUS Confidential
The Future of Fortune 500 Companies Are You Going to Be One of Them? 6 | TELUS Confidential
IoT is Everywhere: Ferries. 7 | TELUS Confidential
IoT is Everywhere: Energy. 8 | TELUS Confidential
IoT is Everywhere: Wearables. 9 | TELUS Confidential
IoT is Everywhere: Health. 10 | TELUS Confidential
IoT is Everywhere: Trucking. 11 | TELUS Confidential
99% of the world is still unconnected. 12 | TELUS Confidential
Where is Canadian business at today? Adoption Rates: 30% plan to adopt an IoT solution over the next 24 months IoT solutions are currently being deployed by 7% of organizations IoT solutions have currently being adopted by 6% of organizations What types of IoT solutions 22% are being adopted? 14% 14% 11% 8% 8% 5% 5% 3% 2% On-board Digital In-store Vehicle Building Public Inventory Monitoring / Security Asset vehicle Signage Customer Tracking Monitoring Services Tracking Process Monitoring Tracking telemetry Engagement Systems Systems Systems Systems 13 | TELUS Confidential Source: IDC/TELUS Internet of Things survey, 2014
Why are IoT solutions being adopted? 30% 28% 27% 26% 25% 24% Critical 18% Benefit: Top Benefit Greater reliability Greater Improved Improved quality Faster decision Cost savings New revenue by Vertical: / less downtime productivity security of service making streams Manufacturing Oil & Gas Distribution Retail Financial Services Healthcare Government Utilities 14 | TELUS Confidential Source: IDC/TELUS Internet of Things survey, 2014
Today, 77% of IoT deployments are tactical. BUT - Transformational IoT deployments can be used as a competitive advantage 15 | TELUS Confidential Source: IDC/TELUS Internet of Things survey, 2014
GM experienced a transformational business model shift with OnStar 16 | TELUS Confidential
Securing communications is essential. Security of customer information is paramount. With the rise of “connected things” it’s even - more important that organizations protect their data. Security breaches have huge impacts Two examples: It took only a month. Target first thought they had a breach involving 40 million credit and debit card accounts. They later revealed that information of 70 million customers was exposed. The Heartbleed bug recently took down multiple organizations – including the CRA who had to push out the tax due-date from April 30th to May 5th 17 | TELUS Confidential
IoT delivers big data today. A recent survey conducted by IDC Canada and commissioned by SAS, has found Canadian that while 96 per cent of Canadian companies say the ability to process and act on data in real time is important, less than half (48%) have invested in the technologies to do so. More Important Big Data doubles every 2 years: Wisdom By 2020, 40% of data will come from sensors 90% of the world’s data was created in the last 2 years Knowledge More new data generated in 2013 than prior 5,000 years Information Walmart collects 2.5 petabytes of data hourly from customer transactions Data Less Important 18 | TELUS Confidential Cisco Big Data Framework
How does TELUS help customers today?
Every implementation is unique. We are here to help our customers. We understand our customers have very diverse needs – they may be just looking to drive tactical / strategic efficiencies or maybe they’re looking to leveraging IoT to transform. It starts with putting customers first. Consult Develop Host Connect Support Dedicated IoT +70 IoT +20 year data Coverage for 98% 24/7 dedicated specialists to technology centre strategy of the Canadian support help you service providers population Data stored in Technical product create, choose to cater to every Canada to abide Most secure management & deploy the need. by regulations dedicated network Hardware experts right solution. +100 business in Canada Secure & scalable ready IoT apps network Future-proof technology 20 | TELUS Confidential
TELUS is taking a unique approach Our business is focusing on not only selling connectivity but we are onboarding partner solutions and we will start selling them through our channels: We’re selling connectivity to We’re selling integrated solutions to end customers enable technology providers Network coverage for 98% of Proven success selling through Fleet Canada’s population - Canada’s Complete (56k) and GEOTrac (13k) largest 4G LTE Network New partners are being onboard every The most secure, dedicated network week with new innovative solutions in Canada with SIPA & CUGS SIM management platforms for self- service Hosting solutions that allows data to reside on Canadian soil – addressing security concerns of all the top CIOs 21 | TELUS Confidential
We’re introducing the first -ever Canadian M2M marketplace. This year TELUS will launch a ground-breaking M2M marketplace aimed at making the complex world of M2M simple and future friendly for customers. For our TELUS partners this will be an incredible path to market. It will allow them to: Market their Increase their Receive Dedicated Leverage TELUS Application Leads TELUS Support Billing Systems The application is Increase the number of They will have dedicated TELUS will be billing leads they’re getting by marketed through TELUS support from account teams 100% of the application channels – allowing them exposing their solution to that know the customer & revenue allowing them to increase their reach organizations across Canada customer needs to streamline operations and mitigate risk to scale 22 | TELUS Confidential
What make TELUS better? Our Coverage Our Security Our network covers 98% of Our network is the only dedicated network with SIPA the Canadian population. technology that helps prevent Our network has better hacking. HSPA & LTE coverage with Our network is the only 1,800 LTE sites dedicated network that allows Our LTE network helps to for the creation of CUGS future-proof organizations. which helps directs data traffic in a predefined way Our Flexibility & Support Our M2M-flex rate plans automatically step-up to the appropriate data-tier so customers aren’t overpaying for unneeded data. We can provide customers with warm SIMs that automatically start charging when data is passed through – not before. We give customers access to our premium enterprise service desk for advanced troubleshooting. 23 | TELUS Confidential
Mobile Technology Trends (2015/16)
Top 10 Mobility Trends 1. Wearables come to town 2. Platforms rule the roost 3. Competition for the Connected Consumer Intensifies 4. 5G starts becoming the new operative word 5. Clash of the Phablets 6. Even more chord cutting as OTT content gets richer (ESPN, HBO, Netflix) 7. Cloud, Virtualized CPE, SDN will drive advanced services for better productivity and efficiency in businesses 8. Mobile Payments ecosystem gets busier 9. Screen agnostic experience & identity will grow with broader platform integration 10. Big Data, Big Data, Big Data & more data! 25 | TELUS Confidential
Sachin Mahajan Email: sachin.mahajan@telus.com Twitter: @sachmahajan Cell: 416-892-1234
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