Business Continuity: How Important Is It? Please turn on your - - PowerPoint PPT Presentation

Business Continuity: How Important Is It?

 Please turn on your computer speakers to listen

to the audio.

 This webinar is being recorded and a copy will

be available on the Safeguard Iowa Partnership website for future viewing.

 Feel free to submit questions throughout the

presentation, a facilitated Q&A will take place at the end.

 To submit a question: enter in the question box

• n the right.

 Understand why it’s important to plan and

prepare for potential business disruptions.

 Discuss the basics of creating a business

continuity plan.

 Review the available resources for businesses.

 40-60% of small

businesses fail after a major emergency

Small Business Administration

 Declared disasters

more than doubled in recent years

John Arens

 Small businesses are a vital

part of the U.S. economy:

• 99% of all employers
• 75% of net new jobs
• 97% of all U.S. exporters

 Great challenges:

 Money is tight  Profit margins are small  Debts are high  Time is short  Never enough staff

Susie Shapiro/FEMA

 “It won’t happen to ME”  Small events can be just as devastating  No

 Production  Customers  Sales  NO BUSINESS

 Plan to protect your:

 Business  Investment  Livelihood

Preparedness enhances recovery from:

• Damages to capital assets, equipment or inventory
• Business disruption
• Financial losses
• Loss of market share

Preparedness bolsters:

• Business’ security
• Credibility with customers, vendors, supply chain and

the community

Polk County EMA

 Theft  Computer Failure  Communication

Failure

 Security Alert  Documents Flooded  Workplace Violence  Employee Sickness  Power Outages  Strikes  Fire  Non-access of Site  Extreme Weather  Supply Chain  Hazardous Materials

 Have your tools grown feet and walked out the

door?

 Has your company gas bill doubled since last

month?

 Does it take more time for your crews to finish

work than it should?

 Are you ordering supplies more and more

• ften?

 Security  Placement of documents  Controlled shut-down  Employee Sickness  Strikes  Fire  Workplace violence

 1 million individuals each year  $55 million in lost wages

Cedar Rapids Gazette

 Non-access of site  Extreme Weather  Supply Chain  Hazardous materials

 Secure primary location  Secure alternate location  Select crisis manager plus backups  Select spokesperson plus backups  Create emergency contact list

 Determine who will participate in emergency

planning and crisis management

 Include representation from all staff  Coordinate with neighbors and building

management

 Rank your risk against natural and man-made

disasters

 High  Medium  Low

 What is covered by insurance?

 Flood insurance is different

 List prioritized critical operations, staff in

charge and procedures for each

 Facilities  Suppliers, Contractors, Vendors  Key Customers  Employees

Know the computer hardware you own or lease Know the capacity of your IT system Document the model, serial number, date of

purchase and cost for insurance records

 Who will communicate emergency plans to

employees? How?

 In a disaster, how will you communicate with

employees?

 Create a list of emergency numbers for all

employees

 Encourage family communication plans

 What are the steps you are taking to protect your

computer hardware?

 What are the steps you are taking to protect your

computer software?

 What steps are you taking to protect internet

connectivity?

Who is responsible for backing up critical

records, including payroll and accounting systems?

Are backup records, site maps, insurance

policies, bank account records and other essential information stored onsite and offsite?

 Review types of insurance, coverage,

deductibles, policy limits

 Record policy numbers  Are there measures or additional insurance

required to keep you open for business in the event of an emergency?

Establish what employees

should do if they need to leave the workplace quickly

• Is there a warning system?
• Where is the assembly site?
• Who will shut down the business?
• Who will issue the all clear

to return to work?

Cynthia Hunter/FEMA

Collaborate with neighboring businesses &

building owners

Post evacuation routes in clear view of workplace

• Ensure building exits are clearly marked
• Practice the plan, practice evacuation procedures

several times a year

Establish shelter-in-place procedure to include:

• Warning system
• Shelter-in-place location
• Seal-the-room location
• Who shuts down the business
• Who issues the all clear to return to work

 Mark a date each year to review and update your

plan.

 Practice the plan several times a year.  Incorporate key messages in new employee

• rientation.

 Encourage employees to prepare themselves &

their families by getting a home emergency supply kit, creating a family emergency plan and staying informed.

 Safeguard Iowa

Partnership

www.safeguardiowa.org sip@safeguadiowa.org 515.246.1707

 Ready Business

Download at www.ready.gov Order from 1-800-BE-READY

 20 Weeks to Preparedness

www.safeguardiowa.org/20-weeks-to-preparedness

 Ready America

www.ready.gov or 800-BE-READY

 Share your plan and procedures with

employees, customers and others; encourage them to prepare

 Spread the word among your industry, vendors,

supply chain, professional associations and customers

 Preparedness Pays

 Please use question box on right hand side to

submit your questions.

 With no further questions, we will conclude the

webinar.

 A copy of the recorded webinar will be posted

• n the Safeguard Iowa website – look for an e-

mail

 sip@safeguardiowa.org

 April 19 : 8:30 AM – 4 PM : Critical

Infrastructure & Key Resources Workshop

 Registration is required. To register for the

webinar/workshop go to www.safeguardiowa.org/event.