Burnout Agenda Introduction Disclaimer Why Me? What is burnout? - - PowerPoint PPT Presentation

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Burnout Agenda Introduction Disclaimer Why Me? What is burnout? - - PowerPoint PPT Presentation

Jun 30, 2023 195 likes •690 views

Burnout Agenda Introduction Disclaimer Why Me? What is burnout? What causes burnout? How to overcome? Wild speculation @botchagalupe a.k.a. John Willis Work at Docker 35 Years in IT Operations Exxon,

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Burnout

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Agenda

  • Introduction
  • Disclaimer
  • Why Me?
  • What is burnout?
  • What causes burnout?
  • How to overcome?
  • Wild speculation…
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@botchagalupe

  • a.k.a. John Willis
  • Work at Docker
  • 35 Years in IT Operations
  • Exxon, Canonical, Chef, Enstratius,

Socketplane

  • Devopsdays Core Organizer
  • 35 Devopsdays
  • DOES15 Organizers

http://ow.ly/ZclVW

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Overview

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Disclaimer Dude!

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Why Me?

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The Blog Post http://itrevolution.com/karojisatsu/

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The Reaction

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The Conversation

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What is Burnout?

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Lagging Indicators

  • Health Care Costs
  • Law Suits
  • Turnover
  • Optics
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Leading Indicators

  • Missed Deadlines
  • Missed Opportunities
  • Missed Threats
  • Less Innovation
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B-DOC

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Industry & Humanity Costs

  • Leaving the Industry
  • Suicide
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Clinical Definitions

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Three Dimensions ( Maslach)

  • Exhaustion
  • Emotional exhaustion
  • Cynicism
  • Depersonalization
  • Efficacy
  • Personal Accomplishment
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MBI

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Burnout in Information Security

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My MBI

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Six Mismatches

  • Work Overload
  • Lack of Control
  • Insufficient Reward
  • Breakdown of Community
  • Absence of Fairness
  • Conflicting Values
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How to Overcome?

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Men are disturbed not by things, but by the view which they take of them

  • Epictetus

People are disturbed not by things, but by the view which they take of them

  • Epictetus (modified)
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MBI - Self Assessment

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Mismatch - Self Assessment

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AWS - Survey

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How can you help others?

  • Talk Talk Talk
  • Listen Listen Listen
  • Be Vulnerable
  • Be Courageous
  • Be Kind
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Wild Speculation

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@nicolefv @nicolefv At Chef:

Some teams have started measuring Westrum Culture scores quarterly. It is also included in our yearly employee survey.

  • Rate how strongly you agree (7) or disagree (1) to the following statements:

1.

On my team, information is actively sought.

2.

On my team, failures are learning opportunities, and messengers of them are not punished.

3.

On my team, responsibilities are shared.

4.

On my team, cross-functional collaboration is encouraged and rewarded.

5.

On my team, failure causes enquiry.

6.

On my team, new ideas are welcomed.

Nicole Forsgren, PhD

Director of Organizational Performance & Analytics, Chef

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Psychometrics

  • Work Overload
  • Lack of Control
  • Insufficient Reward
  • Breakdown of Community
  • Absence of Fairness
  • Conflicting Values
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  • I had a black dog, his name was depression


https://www.youtube.com/watch?v=XiCrniLQGYc

  • Living With a Black Dog


https://www.youtube.com/watch?v=2VRRx7Mtep8

  • Stress and Depression - A taboo in our time


https://vimeo.com/channels/lascot14/106927863

  • Be Brave 


https://vimeo.com/78624749

  • Burnout in Information Security 


http://www.slideshare.net/secburnout/burnout-in-information-security

  • Feeling Good – The New Mood Therapy


http://feelinggood.com/books/

  • Happy (the movie)


http://www.thehappymovie.com/


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  • Karōjisatsu - Blog


http://itrevolution.com/karojisatsu/

  • Burnout and post-traumatic stress disorder: Dr. Geri Puleo at

TEDxSetonHillUniversity
 https://youtu.be/hFkI69zJzLI

  • Understanding Burnout," Prof. Christina Maslach (U.C. Berkeley)


https://youtu.be/4kLPyV8lBbs

  • Maslach Burnout Inventory 


http://www.mindgarden.com/117-maslach-burnout-inventory

  • My First Year at Chef - Measuring all the things 


http://www.slideshare.net/nicolefv/nf-final-cheflisametrics2015ss

  • A typology of organisational cultures


http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1765804/

  • REVERSING BURNOUT: How to rekindle your passion for your work


http://www.choixdecarriere.com/pdf/6573/Maslach_Leiter(2005).pdf


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Extra Slides

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I had a black dog, his name was depression World Health Organization (WHO)

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How to Beat the Black Dog World Health Organization (WHO)

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Living With a Black Dog World Health Organization (WHO)