Tutoring Matters Webinar Series Building A Sustainable Institutional Advising & Tutoring Infrastructure Dr. Emily McIntosh, PFHEA Director of Student Life, University of Bolton, UK Vice Chair (Research), UK Advising & Tutoring (UKAT) e.mcintosh@bolton.ac.uk @emilythemac Tutoring Matters is sponsored by Tutoring Matters Webinar Series
Webinar Presenters Emily McIntosh Ben Walker Presenter Host Tutoring Matters Webinar Series
Exploring the UK Context for Personal Tutoring & Academic Advising and Stating the Case for Initiating a Culture Change Add presenter name and affiliation Tutoring Matters Webinar Series
The (volatile) UK HE Regulatory & Policymaking Landscape Office for Students BrHExit! HERA (2017) (formerly HEFCE) Augar Review (due Spring, OfS Registration - Teaching Excellence 2019) – fees, league tables, Improvement Plans (and Framework (TEF) metrics, apprenticeships measures) A cataclysmic shift in the Access & Participation TEF Metrics – Student way that we conceptualise Plans (new format 2019), Satisfaction, Non- HE and its delivery. The clearer focus on under- continuation, Progression fundamental tenets of HE represented groups and Graduate Employment are being challenged. Tutoring Matters Webinar Series
Tutoring - A System in Flux? Yet, student success is now central to everything, especially achieving Academic tutoring and advising is “it will never work” – suggests the personalisation in the face of increasing essential if we are to support tutoring system in UK is broken, massification and diversification of HE vulnerable and under-represented unfixable and a “wicked issue” in HE, a and achieving metrics – this cannot be groups in HE, as expected in the Access problem never to be solved achieved without a healthy, workable & Participation Plan tutoring infrastructure! And, yes, tutoring is resource intensive So, a call to arms – every one of us is But, a historic lack of investment in – but that is NOT a valid enough (including students!) is responsible for sustainable tutoring infrastructure and argument to justify long-term neglect – building a culture of tutoring, we can all a limited evidence-based knowledge you only have to read Student Minds’ work together to grasp the problems, (research) about its impact means we Report on the Role of the Academic build the evidence and influence now have a lot of work to do (2018) to understand that this issue is positive change…..this paper will talk now an urgent one! about how we can go about it Tutoring Matters Webinar Series
Strategic Approaches to Access & Participation – Vulnerable Groups From an area of Focus on under- low HE First in family represented groups participation Low household Black, Asian and income / low Minority Ethnic Mature Students socioeconomic Students (BAME) status To note: Data Disabled students Care Leavers Intersectionality & Disaggregation!!! Tutoring Matters Webinar Series
“Measures” of student transition and success Getting on Getting in (access, Staying in (attainment and transition) (continuation) graduate outcomes / progression) Effective tutoring and advising can enhance all of these things! Tutoring Matters Webinar Series
If access is being invited to the party… then achievement and inclusivity is being invited to dance… “Marginalised learner identities” (Reay, 2010) The Paired Peers Project – Bristol & UWE Equitable access to co-curricular and extra-curricular enrichment activities Acquired forms of capital (Jack, 2015) Those who are “earning and learning” (Nahar, 2017) Tutoring Matters Webinar Series
Tutoring to address retention, attainment and progression We must be transparent We must involve tutors (and about our non-continuation, We must support tutors to students) in the design and attainment & progression understand students’ delivery of interventions to gaps and be clear with tutors contexts bring about change about disadvantage (and how to work with data) Our infrastructure must We must engage in regular We must empower tutors to recognise the institutional dialogue with colleagues understand how important context, support tutors to about what we are seeing on their role is to supporting all perform the role and equip campus student groups them to take on the expected responsibilities Tutoring Matters Webinar Series
Tutoring Must “Plug In” To Other Campus -Wide Activities & Feature Heavily in the Institutional Consciousness Supports transition, Welcome & orientation, Induction belonging and Prorgramme (16 connectedness weeks) Supports Identifies Peer Assisted academic & students’ Student Study Support social academic Diagnostics & (PASS) & Peer integration, and Early Alerts The Six Dimensions of Mentoring belonging & wellbeing the Early Intervention connectedness needs & Transitional Support (EI) Model to improve retention, attainment Identifies and success the person LEAP Online & Allocation of most LEAP Workshops Personal or suitable to (supported by Enhanced support the LEAP Framework) Personal Tutor student Recommended LEAP Action Plan academic & wellbeing Learning development activities, goal opportunities (online and setting face-to-face) Tutoring Matters Webinar Series
Academic Tutoring Components – A Strategic & Infrastructural Approach Tutoring Matters Webinar Series
A Tutoring Infrastructure – Six Essential Components • Aligned with strategy (Student • Building evidence, Experience, Learning, Teaching & identifying resource needs Assessment), Access & Participation • Assessing impact on Tutoring Plan, Office for Students vulnerable student groups Strategy Improvement Plans • Ensuring the infrastructure • Visible Leadership is effective, addresses • Reward & Recognition needs • Integral part of student-centred Tutoring • Provides structure and pedagogical approach Benchmark consistency Statements • Based on the student • Timetabled, effectively A Robust lifecycle resourced, integrated Tutoring • Used to provide and parity with other Model indicative structure teaching and learning A Tutorial • 1:1 and small-group activities Curriculum interventions • Incorporates “flipped • Effecting a healthy advising” Tutoring tutorial culture – Principles & • providing Based on tutorial principles and guidelines Guidelines • information to Tackles known barriers and challenges, a focus on Training, support the process vulnerable groups • • Provides the Provides challenge and support Support & • foundation for Blended learning for tutors Resources • training Encourages reflective practice • Safe space for discussion Tutoring Matters Webinar Series • A case study and narrative approach
Understand & Engage with the (Emerging) Evidence Base Student retention literature Academic Student advising transition literature literature Student Pedagogical belonging research literature Student Student mental health engagement / wellbeing literature literature Tutoring Matters Webinar Series
Know Where You Are – Engaging with Benchmarking Tools • https://www.ukat.uk/profession al-development/professional- framework-for-advising-and- tutoring/ Tutoring Matters Webinar Series
Know Your Students and their Context – Student Characteristics & Using Data to Inform the Tutoring Process LEAP Ahead Student Student Student Student "Risk" Characteristics Engagement Diagnostics Profile Data Data Data Develop Robust Actionable Insights for Tutors Tutoring Matters Webinar Series
Know Your Tutoring Models (Earwaker, 1992) Regular Highly scheduled structured meetings Curriculum Regular Model “ideal” model contact PT provides support on E.g. PDP professional and personal development issues Pastoral Model difficult if large numbers of students PT provide support on a range of professional/academic/personal issues Disconnects academic Regular, but referral to specialist for and personal issues wider personal issues Professional/Academic Model PT provide support on Academic/personal professional/academic issues only boundaries unclear at times Tutoring Matters Webinar Series
Develop an Integrated Tutoring Model & Structure Tutoring Matters Webinar Series
Devise Tutoring Principles Tutoring Matters Webinar Series
Design A Comprehensive Training & Development Programme (and Resources) Knowledge Resources Discussion Skills & Fora Coaching Systems & Referrals Processes Tutoring Matters Webinar Series
Develop a Tutorial Curriculum &Consider Flipped Advising (Using the VLE) Tutoring Matters Webinar Series
Harness The Student Voice & Student Feedback NSS / UPSS Engaging Your Qualitative Student Tutoring Students’ Union & Comments (+ve and “Live” Case Studies Course Rep System not so +ve) Engage in Discussion Student-Led about Mutual Plug-in to Peer Teaching Awards for Expectations, Roles Education Systems Tutoring & Responsibilities Tutoring Matters Webinar Series
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