Broward County Board of County Commissioners Finalist Presentation Standard Insurance Company May 30 th , 2019
Presenters Jackie Coningsby Employee Benefits Specialist Alison Brogan Account Manager Patrick Feldman Florida Sales Manager 2
Here’s What We Heard Matters to You • Make the carrier transition easy and worry-free. You’re looking for a carrier who will • Take care of unexpected fires right away. partner with you to • Help administer your plans to reduce burden on staff. • Give you access to expert insurance resources. • Provide a designated account service team that's available anytime. • Provide plan enhancements customized for Broward County BOCC Is there anything else you’d like to talk about today? 3
The Standard in Ancillary Insurance Benefits We have been writing group benefits since 1951, and our first group account – a public group – is still on the books with us today. A Excellent 89% Our Public Experience A.M. Best Company 44% of overall A+ Strong business of company revenue Standard & Poor’s comes from 4,993 public A2 Good employee benefits customers (Life & Disability) Moody’s These ratings are for Standard Insurance Company as of January 2015 4
Some of Our Florida County Customers: Brevard County Marion County Franklin County Volusia County Martin County BOCC BOCC BOCC A Samp ling of our Sheriff O ffi ce 16 years 17 years Clients in Florida 11 years 7 years 20 years Broward County Orange County Seminole Jefferson County Leon County BOCC (LTD) BOCC County BOCC BOCC 9 years 24 years 9 years 17 years 12 years Desoto County Pinellas County Lafayette County Columbia Okaloosa BOCC BOCC BOCC County County BOCC 7 years 3 years 7 years 17 years 3 years Clay County Dixie County Jackson County Union County Nassau County BOCC BOCC BOCC BOCC BOCC 13 years 7 year 9 years 5 years 2 years 5
A few of our Local Clients Within Broward County: • City of Pompano – 20 years • City of Miramar – 20 years • Town of Davie – 20 years • City of Pembroke Pines – 2 years • City of Fort Lauderdale – 7 years • City of Sunrise – 9 years • Broward Sheriff’s Office – 27 years 6
Customer Service 7
Highlights of Standard’s Offer • Annual cost savings to the County of over $246,000 over 2 year rate guarantee period • Offering a 1x Open Enrollment up to GI amounts with no Medical questions: $150,000 for Employee and full benefit for Dependents (current is just 1 increment of $25,000) • Enhancements to AD&D plan design (air bag benefit, no private flying exclusion, portability offered for AD&D) • AD&D Occupational Assistance paying up to $10,000 in covered expenses • Up to 6 face to face counseling sessions for beneficiaries, unlimited phone support and 24-hour assistance by phone, web and live chat 8
Life Benefits Management 9
We don’t limit service to a one-size-fits-all process Efficiency: Less We Coordinate Life Automated Life Benefit stress for you and Waiver of Premium Portability and Reports the beneficiaries Conversion • Online and paper • No separate claim • Claim status beneficiary designation required • Provides • Payment details • We pay new claims on • No duplicate employment and • Claim Details average within 4 paperwork coverage • Summary of business days with • No proof of death termination via data Diagnosis complete info and 6 needed days for all claims feed • Wavier claim detail • Automatic outreach • Real time EOI status • Electronic EOI 10
Implementation 11
Our Implementation Process Is Centered on Accountability Success is in the details. We hold our people accountable to execute a smooth, easy, seamless transition. And they deliver. Single point of contact. One highly trained implementation manager leads the account service team throughout the process. Subject matter experts. Underwriter, National Account Benefit Consultant, Contract Consultant, Billing Specialist, and Enrollment Consultant 12
Our Enrollment Platform: Ready Enroll • Secure, personalized experience • Integrated Decision Support Tools • Easy implementation • Robust reporting options 13
We’re With You Every Step of the Way You’ll Experience The Standard’s Difference Questions ? Source: Standard Insurance Company internal data for National Accounts, 2,500+ lives, as of Dec. 31, 2016 14
The Standard is the marketing name for StanCorp Financial Group , Inc . and subs idiaries . Insurance produ cts are offered by Standard Insurance Company of Portland , Oregon , in all states except New York. Product features and availability vary by state and are so lely the re s ponsibility of Standard In s urance Company .
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