Broward County Board of County Commissioners Finalist Presentation - - PowerPoint PPT Presentation

Broward County Board of County Commissioners

Finalist Presentation Standard Insurance Company May 30th, 2019

Presenters

Jackie Coningsby Employee Benefits Specialist Alison Brogan Account Manager Patrick Feldman Florida Sales Manager

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Here’s What We Heard Matters to You

You’re looking for a carrier who will partner with you to

• Make the carrier transition easy and

worry-free.

• Take care of

unexpected fires right away.

• Help administer

your plans to reduce burden on staff.

• Give you access to expert insurance resources.
• Provide a designated account

service team that's available anytime.

• Provide plan enhancements customized for

Broward County BOCC Is there anything else you’d like to talk about today?

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Our Public Experience 44% of overall business 4,993 public customers

89%

• f company

revenue comes from employee benefits (Life & Disability)

The Standard in Ancillary Insurance Benefits

We have been writing group benefits since 1951, and our first group account – a public group – is still

• n the books with us today.

A Excellent

A.M. Best Company

A+ Strong

Standard & Poor’s

A2 Good

Moody’s

These ratings are for Standard Insurance Company as of January 2015

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ling of our Sheriff O ce Clients in Florida

Dixie County BOCC 9 years Clay County BOCC 7 year Lafayette County BOCC 7 years Okaloosa County BOCC 17 years Seminole County BOCC 9 years Jefferson County BOCC 12 years Desoto County BOCC 7 years Pinellas County BOCC 3 years Columbia County 3 years Union County BOCC 2 years Jackson County BOCC 5 years Leon County 9 years Broward County BOCC (LTD) 24 years Orange County BOCC 17 years Nassau County BOCC 13 years

Some of Our Florida County Customers:

A Samp ffi

Brevard County BOCC 11 years Franklin County BOCC 7 years Martin County 16 years Marion County BOCC 20 years Volusia County 17 years

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A few of our Local Clients Within Broward County:

• City of Pompano – 20 years
• City of Miramar – 20 years
• Town of Davie – 20 years
• City of Pembroke Pines – 2 years
• City of Fort Lauderdale – 7 years
• City of Sunrise – 9 years
• Broward Sheriff’s Office – 27 years

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Customer Service

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Highlights of Standard’s Offer

• Annual cost savings to the County of over $246,000 over 2

year rate guarantee period

• Offering a 1x Open Enrollment up to GI amounts with no

Medical questions: $150,000 for Employee and full benefit for Dependents (current is just 1 increment of $25,000)

• Enhancements to AD&D plan design (air bag benefit, no

private flying exclusion, portability offered for AD&D)

• AD&D Occupational Assistance paying up to $10,000 in

covered expenses

• Up to 6 face to face counseling sessions for beneficiaries,

unlimited phone support and 24-hour assistance by phone, web and live chat

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Life Benefits Management

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We don’t limit service to a one-size-fits-all process

Efficiency: Less stress for you and the beneficiaries

• Online and paper

beneficiary designation

• We pay new claims on

average within 4 business days with complete info and 6 days for all claims

• Electronic EOI

We Coordinate Life Waiver of Premium

• No separate claim

required

• No duplicate

paperwork

• No proof of death

needed

Automated Portability and Conversion Life Benefit Reports

• Provides

employment and coverage termination via data feed Automatic outreach

• Claim status

Payment details Claim Details Summary of Diagnosis Wavier claim detail Real time EOI status

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Implementation

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Our Implementation Process Is Centered

• n Accountability

Success is in the details. We hold our people accountable to execute a smooth, easy, seamless

• transition. And they deliver.

Single point of contact. One highly trained implementation manager leads the account service team throughout the process. Subject matter experts. Underwriter, National Account Benefit Consultant, Contract Consultant, Billing Specialist, and Enrollment Consultant

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Our Enrollment Platform: Ready Enroll

• Secure, personalized

experience

• Integrated Decision

Support Tools

• Easy implementation
• Robust reporting
• ptions

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We’re With You Every Step of the Way

You’ll Experience The Standard’s Difference

Questions?

Source: Standard Insurance Company internal data for National Accounts, 2,500+ lives, as of Dec. 31, 2016

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The Standard is the marketing name for StanCorp Financial Group, Inc. and subsidiaries. Insurance products are offered by Standard Insurance Company of Portland, Oregon, in all states except New York. Product features and availability vary by state and are solely the res ponsibility of Standard Ins urance Company.